Device Log - AT&T SB67030 Administrator's Manual

Device Log

If you have trouble with your system and you contact the installer or customer service, they may need the Device Log for
troubleshooting. You are not able to read the file.
To generate the Device Log:
Figure 170. Device Log
System Configuration
Synapse Administrator's Guide
186
1. Log in as administrator. See
Administrator" on page
2. Click Device Management, then Device Log in
the Navigation Menu at left. The screen shown in
Figure 170 appears.
3. Select the desired device from the drop-down list
and click
4. It takes a minute for the file to generate. A pop–
up box then asks you where to save the file on
your computer.
5. After the download is complete you should
provide the file to the installer or customer
service.
For customer service, repair, replacement, or
warranty service, and all questions about this
product, contact the person who installed
your system. If your installer is unavailable,
visit our web site at
www.telephones.att.com/smb
1 (888) 916-2007.
1 (888) 883-2474
"Log in as
68.
.
or call
In Canada, call
.