AT&T SB67030 Administrator's Manual page 206

Symptom
The WebUI is unresponsive.
The system clock displays
incorrect time
The Outgoing Caller ID
option does not appear on
the Extension Basic
Settings screen of the
administrator WebUI.
"Extension unavailable" was
heard when calling a DID
number.
Troubleshooting
Synapse Administrator's Guide
Probable Cause
The device encountered an
unexpected problem.
The system lacks Internet
access for current time data.
A DID number has not been
assigned.
The SA changed an analog
phone or Fax FXS extension
to an OHP extension without
releasing the DID number.
Corrective Action
1. Close the unresponsive web browser, reopen the browser,
and log back in as administrator.
2. If this does not work, try again using the IP address of a
Deskset that is connected to the PC you are using.
3. If this does not work, try closing the browser and waiting
10 minutes before logging back in.
1. As administrator, log into the WebUI and click System
Basic Settings.
2. In the System Time/Date Options section, specify a
local Network Time Protocol (NTP) Server, or manually set
the time. The click
Assign a DID number to the extension. On the WebUI, click
Extension Settings, then Basic Settings, and then
select a DID number from the Select DID drop-down list.
Release the DID number. See
Inward Dial numbers:" on page
206
General Troubleshooting
.
"To manually assign Direct
105.