AT&T SB67030 Administrator's Manual page 236

Symptom
Unable to locate Handset
using on the
Deskset.
Handset shows screen telling
me to register it, but Deskset
screen says that the Cordless
Handset is registered.
Handset displays Deskset in
Use when trying to place a
call.
Troubleshooting
Synapse Administrator's Guide
Probable Cause
The Handset is not
registered.
The Handset battery is dead
or the Handset is out of
range.
Sometimes, when you
deregister a Cordless
Handset from the Deskset,
the Deskset does not reflect
the Cordless Handset's new,
unregistered status.
Either the Deskset or its
registered Handset can be on
a call, but not both.
Corrective Action
If the soft key does not appear on the Deskset,
then the Handset is not registered. On the Deskset, press
MENU –> User Settings –> Cordless Settings –>
Handset –> Register.
Move the Handset closer to the Deskset.
Place the Handset into the charger.
At the Deskset, press MENU –> User Settings –>
Cordless Settings –> Handset and deregister the
handset.
Reregister the handset. On the Deskset, press MENU –>
User Settings –> Cordless Settings –> Handset –>
Register.
Hang up the call at the Deskset.
Move the current call to the Handset:
Press PHONE/FLASH on the Handset. The Handset
asks if you wish to switch the current active call from
the Deskset to the Handset.
Press on the Handset to move the call to the
Handset.
236
Cordless Handset