Call Forward All And Call Fwd-Na (No Answer) - AT&T SB67030 Administrator's Manual

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Call Forward All and Call Fwd–NA (No Answer)
Call Forward All and Call Forward–No Answer redirect incoming calls. Once a call is forwarded, it cannot be answered by the
original extension. Call Forward All settings override the Call Forward–No Answer Settings.
Call Forward All is a user setting to redirect calls. Calls are immediately redirected to the assigned phone number,
extension, or Voicemail; the calls cannot be answered at the Deskset.
The Deskset does not ring but a message screen appears to confirm that the call was forwarded. The Deskset does not
record the call in its Call Log. Your company phone number is the caller ID information sent to outside numbers with the
forwarded call. Users set Call Forward All by pressing
Call Forward–No Answer is an administrator setting to handle unanswered calls. The default is to send all calls to
Voicemail after they ring for 15 seconds. The SA can change the target destination to another extension or to an outside
phone number, or the SA can turn off call forwarding when there is no answer. You can change the delay to a number
between 5 and 45 seconds. The Call Forward All setting on a Deskset overrides the System Administrator's Call Forward–
NA Setting for that Deskset.
If Fwd/Trans to line is disabled, you cannot change the target destination to an outside phone number.
See
"To toggle the Forward/Transfer to an outside line:" on page
Getting Started
Synapse Administrator's Guide
46
when the telephone is idle or in the WebUI.
51.

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