Attendant Features; Answering Calls - AT&T SYSTEM 25 User Manual

Switched loop attendant console
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Attendant Features

Answering Calls

can receive only one call at a time on your console; calls
You
are held in a queue at the System 25 until you, or the other
attendant, can handle them. Your console receives incoming
calls only when you have no other active calls and at least one
loop is idle.
You answer all incoming calls at one of the (LOOP) buttons on
the upper left of the console. (The system automatically selects
(LOOP) buttons in a rotating sequence for receiving calls.) When
an incoming call rings, the green light next to the appropriate
(LOOP) flashes.
Answering a Call
1 Lift the handset.
2 Talk to the caller.
Display:
The display
shows different
of incoming
calls received.
An outside call has arrived at your console. Three calls are
waiting in the attendant queue.
The green light changes from flashing to steadily lit.
information, depending on the type
OUTSIDE
(Continued)
3
9

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