To configure Hold Settings: (Continued)
Figure 117. Record Hold Announcement, Part 2
System Configuration
Synapse Administrator's Guide
OR
Press
6. When you are done, click
click
saving the changes.
7. [ATA] Test the Music on Hold audio quality. Call an
extension from an outside telephone. At the extension,
place the call on hold. At the outside telephone, listen to
the hold music as you or someone adjusts the volume.
121
to delete the announcement.
to return to the previous screen without
Set the MoH output volume level by adjusting the
playback volume of the music source device
connected to the ATA. You may need to set the
volume near the maximum.
Some MoH sources without volume controls, such as
those with audio-out jacks, are usually very loud and
might be too loud.
Synapse limits the volume of the sound delivered to
the phone line. Because of this, there may be audio
clipping (missing sounds) for some sources.
Some forms of music do not play well over a
telephone line.
to save these settings or