Auto Attendant Menu Choices - AT&T SB67030 Administrator's Manual

Auto Attendant Menu Choices

To associate an action with a digit key (Press 1, Press 2, Press 3), select the action from the drop-down list described in Table 3.
When the caller presses that key, the described action occurs. Create as many actions as you wish. Click
Table 3. Auto Attendant Menu Choices
Menu Choice Action
None
No action.
Replay
Replays the current message.
Auto Attendant
Accesses the Auto Attendant Directory, which allows callers to spell a name, followed by the pound (#)
Directory
sign. See
page
Previous Menu
Plays the previous menu.
Main Menu
Plays the Auto Attendant main menu.
Default Menu
Plays the assigned default menu.
<AA Menus> Accesses other menus that you have created and named. Select any menu that you have created to
establish a structure of nested menus.
<Ring Groups> Sends calls to a Ring Group that you have created and named. When callers select a Ring Group, every
extension in that group rings.
<Group Mailboxes> Sends calls to the Group Mailbox you have created and named.
<Extensions> Sends calls directly to a specific extension.
.
If no digit keys have been pressed five seconds after the voice prompt, the voice prompt replays. After replaying the voice
prompt three times, the Auto Attendant says "Goodbye" and hangs up the call.
If the caller hangs up the phone, the Auto Attendant stops.
System Configuration
Synapse Administrator's Guide
"Name Recording for Auto Attendant Directory" on page 93
146.
92
when done.
and "Extension Basic Settings" on