Attendant Features; Answering Calls - AT&T SYSTEM 25 User Manual

Answering Calls

Only one call can come into your console at a time; calls are
held in a queue at the system switch until you, or the other
attendant, can handle them. Your console is available to
incoming calls only when you have no other active calls and
at least one loop is idle.
You answer all incoming calls at one of the five <LOOP>
buttons on the upper left face of the console. (The system
selects <LOOP> buttons in a rotating sequence for
receiving calls. ) When an incoming call rings, the green light
next to the selected <LOOP> flashes.
Answering a Call
1. Lift the handset (it is not necessary to press the
incoming call button).
The green light changes from flashing to steady.
2. Talk to the caller.
Typical Displays for Incoming Calls:
A Direct Inward Dialing (DID) call is directed to
extension 2085, which is assigned to your console.
Three calls are waiting in the attendant queue.
12

ATTENDANT FEATURES

2085
Continued
DID 3