AT&T SB67030 Administrator's Manual page 259

Symptom
Multi-zone OHP is not
working.
Troubleshooting
Synapse Administrator's Guide
Probable Cause
Inconsistent configuration.
The OHP can not be paged a
the same time as the
Desksets.
There may be a problem with
the paging equipment or its
setup.
There may be a problem with
the paging zone setup.
There may be a problem with
the connection between the
FXS port and the OHP
system.
Corrective Action
Verify the Multi-Zone WebUI configuration:
a. As administrator, log into the WebUI.
b. Click System Settings –> Overhead Paging.
Verify that Paging is set to Enable.
c.
d. Verify that the Paging System Type is set to Multi
Zone.
e. Verify that Select Paging Port is set to an FXS port
and that your OHP system is physically plugged into
that FXS port.
f. Click .
Page the Desksets and OHP separately.
Verify your paging equipment configuration. Check to see
if the OHP system has settings that need to be adjusted
to work with Synapse. Refer to your paging equipment
documentation or to your installer.
Verify that the paging zone you are paging is Overhead
Paging.
Verify the connection between the FXS port and your OHP
system. See "[ATA] Overhead Paging Overview" on
page 122 for background and for configuration
instructions.
259
ATA OHP