Symptom
Single-zone OHP on FXS is
not working and the FXS LED
(right of the ATA LCD screen)
for the FXS port that is used
for the OHP equipment is
solid GREEN.
Single-zone OHP on FXS is
not working and the FXS LED
(right of the ATA LCD screen)
for the FXS port that is used
for the OHP equipment is
OFF.
In single-zone paging, paging
starts on Desksets before the
paging starts on the OHP
system.
Troubleshooting
Synapse Administrator's Guide
Probable Cause
A device other than an OHP
(such as a fax machine) is
connected to the FXS port
and has gone off hook.
No signal is detected.
The OHP is not a member of
a paging zone.
Paging delay is too short.
Corrective Action
Ensure that the OHP is connected to the correct ATA port.
Refer to your OHP product documentation for installation
and configuration instructions.
Verify WebUI configuration (see Verify the Single-Zone on
FXS WebUI configuration:, above).
There is no signal when no one is paging or the FXS ports
are not configured for overhead paging.
Verify that your paging equipment is connected to FXS 1
or FXS 2. If not, plug it in, and verify your OHP equipment
connections.
See
"Paging Zones" on page
1. As administrator, log into the WebUI. Click System
Settings –> Overhead Paging.
2. Verify that the Paging Delay is set to an appropriate
delay to work with your OHP system.
3. Click
.
257
ATA OHP
131.