Ring Groups - AT&T SB67030 Administrator's Manual

Ring Groups

Extensions can be grouped together to form up to 10 Ring Groups. For example, all extensions in the sales department can be
defined as a "Sales" Ring Group. All extensions at your location can be in a "Ring All" group. Incoming calls may be forwarded to
a particular Ring Group through the Auto Attendant. When the Auto Attendant is off, you can have all incoming calls go to a Ring
Group.
Use the WebUI to configure the Ring Group so when the call is forwarded, all extensions assigned to the group ring at the same
time (All Ring), or in sequence (Linear), or in sequence from the last-called extension (Round Robin). Ring Groups can be called
hunt groups when the extensions ring sequentially.
In order for Round-Robin Ring Group distribution to work correctly, the time and date must be synchronized on all devices.
See "System Basic Settings" on page 76
You can set one extension, personal mailbox, or group mailbox to forward to when no one answers a Ring Group call. The
extension can then ring or the caller can be sent directly to Voicemail.
An extension can be in more than one Ring Group.
Internal callers cannot call Ring Groups.
See "Auto Attendant Menu Choices" on page 92
System Configuration
Synapse Administrator's Guide
for information on time and date configuration.
for information on using Ring Groups in the Auto Attendant.
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