To record Auto Attendant voice prompts: (Continued)
Figure 84. Auto Attendant Voice Prompts, Part 2
System Configuration
Synapse Administrator's Guide
91
d. Hang up when you are finished recording.
e. Press
, as shown in Figure 84.
You return to the Auto Attendant Menu Editor
so that you can add actions to the menu. If
you press
the recording is not saved.
Here is an example of a daytime script that
could be part of the Opening Day menu:
"This is the Widget Company. If you know
your party's extension, dial it now. For Sales,
press 1. For Customer Service, press 3. To
hear a recording of our office hours, press 9.
To hear our company directory, press 0. To
reach someone by spelling their name,
followed by the pound sign, press 7."
Then if the caller selects 1, they may hear,
"For North America, press 1; For Asia, press
3." When you record this menu, you might
want to call it the Sales Team menu.
OR
Click
to return to the previous screen
without saving the changes.
before you hang up,