Auto Attendant
The Auto Attendant automatically answers incoming calls. Use the Auto
Attendant General Settings to set up the Auto Attendant and to
determine where calls will ring when the Auto Attendant is turned off.
Depending on your system setup, callers hear the Auto Attendant main
menu. This menu tells how to use a touch-tone telephone to reach the
appropriate person, Ring Group, Auto Attendant Directory, operator, or
message (such as a voice prompt to announce hours of operation, location,
special sales, etc.). This menu can be set up to change at different times of
the day (day, lunch, and night).
Figure 74 shows the Auto Attendant General Settings screen.
If no digit keys are pressed a few seconds after the voice prompt,
the voice prompt replays. After replaying the voice prompt a few
times, the Auto Attendant hangs up the call.
If the caller hangs up the phone, the Auto Attendant stops.
System Configuration
Synapse Administrator's Guide
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Figure 74. Auto Attendant General Settings