[ATA] Fax Configuration
Symptom
While using T.38 mode,
unable to receive faxes or
having persistent fax
transmission failures.
While using T.38 mode, fax
usually works with
occasional failures.
While using G.711 mode, fax
usually works with
occasional failures.
Troubleshooting
Synapse Administrator's Guide
Probable Cause
Incompatible Fax Mode
setting.
Network impairment issues.
Network impairment issues.
Corrective Action
1. As administrator, log into the WebUI, and click System
Settings, then Fax Configuration.
2. Set Fax Mode to G.711. Then click
Resend the fax later or use the fax machine's
retransmission feature.
Resend the fax later or use the fax machine's
retransmission feature.
If the above does not work, try switching the Fax Mode
setting.
a.
As administrator, log into the WebUI and click
System Settings, then Fax Configuration.
b. Set Fax Mode to T.38. Then click
261
ATA Fax Configuration
.
.