AT&T SB67030 Administrator's Manual page 220

Symptom
Deskset screen displays
Synch Failed.
Other Desksets do not
appear in the extension list.
Troubleshooting
Synapse Administrator's Guide
Probable Cause
The Deskset was
disconnected, then
reconnected after
configuration changes were
made to the system.
The Deskset has returned to
the system after being
deleted from the system.
The Deskset was configured
on another network.
The same Deskset extension
number already exists.
A Deskset from another
system was connected to the
current system.
The Deskset is not connected
to the same subnet as the
other Desksets.
Corrective Action
Refer to "Reintroducing a Deskset Into the System" on
page 193.
Refer to "Reintroducing a Deskset Into the System" on
page 193.
To save your local settings, back up the Deskset. See
"Back Up and Restore Settings" on page
the Deskset to factory defaults: insert a pen or paper clip
into the reset hole and press for at least five seconds.
Restore your settings after restarting.
Reset the Deskset to factory defaults without the network
cable connected.
Reset the Deskset to factory defaults without the network
cable connected.
Verify that the first two sections of the IP address (the
portion before the second "dot") match the IP addresses
of the other Desksets or that the subnets are set up to
communicate with each other. Press MENU and then 4 at
a Deskset to find the IP address.
If the other Desksets have been assigned static IP
addresses, you may have to assign your Deskset a static
IP address to match the other Desksets.
220
Deskset Troubleshooting
172. Then reset