Ricoh SP 8400DN Field Service Manual page 1338

6.Troubleshooting
SC No. Type
03 Comparison of machine serial number (11 digits) and machine identification code.
Details:
Unable to recognize machine identification code because the controller was replaced
incorrectly or is malfunctioning.
Machine serial number (11 digits) or machine identification code does not match.
Replace it with a compatible controller.
SC No. Type
SC995- D CPM setting error 4
04
Comparison of machine serial number (11 digits) and machine identification code.
Machine serial number (11 digits) or machine identification code does not match.
Return the parts to the original configuration, and then replace them according to the
manual.
SC No. Type
SC997- D Application function selection error
00
The application selected by the operation panel key operated abnormally (No response,
abnormal ending).
Software bug (mainly the application)
•
•
SC No. Type
SC998- D Application start error
•
00
•
•
•
•
•
•
•
600
Error Name/Error Condition/Major Cause/Solution
Error Name/Error Condition/Major Cause/Solution
Error Name/Error Condition/Major Cause/Solution
Check the optional RAM, DIMM, boards required by the application program.
Check if the combination of downloaded programs are correct.
Error Name/Error Condition/Major Cause/Solution
No application was registered to system within a specified time after the main power
was turned on.
(No application starts/All applications have been terminated abnormally)
Application started but cannot be drawn now for some reason.
Software bug (mainly the application)
The optional RAM, DIMM, boards required by the application program. Are not
installed correctly.
Turn the main power OFF/ON.
Check the optional RAM, DIMM, boards.
Check the combination of programs.
Replace the controller board.