Ricoh SP 8400DN Field Service Manual page 1225

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Forced power OFF (accidentally disconnecting the outlet)
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Engine device log while the machine is shutting down
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When the power supply to the HDD is off because of energy saving (engine OFF mode/STR mode)
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When one of the following SCs occurs: SC672, SC816, SC819, SC878, SC899, SC859, SC860,
SC861, SC863, or SC864
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The following logs are not saved:
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Logs related to the energy saver mode (Engine-off, suspend-mode, or other cases)
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Network communication log
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Logs related to NRS
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Access log for unauthorized users (guests)
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HTTP session timeout log
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Auto log-out log
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IC card related log
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The default save destination is the HDD. Except when it cannot be saved to the HDD for some reason,
there is no need to change from the HDD to an SD card.
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If you want to change the save destination to an SD card, do the following.
1. Set SP5-858-002 (Collect Machine Info: Save To) to "1 (SD)"
2. Execute SP5-858-003 (Collect Machine Info: Make Log Trace Dir) to make a folder for the log in the
SD card.
3. Turn the power switch OFF and ON.
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It is recommended to use the SD card (8 GB) provided as a service part. The part number of the SD card
that is registered as a service part is "B6455040".
Security of the Operation Log
The following operation logs related to security are not saved.
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User ID
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Password
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IP address
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Telephone number
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Encryption key
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Transition to SP mode
Storing the Device Logs on an SD card (When the HDD option is not installed)
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The model without HDD does not have space to store device logs. To capture device logs from such
models, two SD cards are required. One SD card is used for storing the device logs via SD card slot 2
and the other SD card is used for retrieving the device logs via the operation panel.
5.System Maintenance
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