Ricoh SP 8400DN Field Service Manual page 1227

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Be sure to confirm the date when the problem occurred before obtaining the logs.
5. Specify the number of days to collect the logs in SP5-858-102 (Days of Tracing).
•
"2" is set by default, which is the minimum needed for investigating the problem.
•
A value of "1" to "180" can be set.
6.
Execute SP5-858-111 (Acquire All Info & Logs) to copy all of the log types to an SD card.
It is possible to obtain the logs separately by the following SPs.
SP
SP5-858- All of the information and logs that are collected by executing the SPs from SP5-858-121 to
111 SP5-858-144, and SMC.
SP5-858- Configuration page
121
SP5-858- Font page
122
SP5-858- Print settings list
123
SP5-858- Printer Error log
124
SP5-858- Controller log, engine log, operation panel log, and SMC.
141
SP5-858- Controller log
142
SP5-858- Engine log
143
SP5-858- Operation panel log
144
SP5-992- SMC
001
7.
After executing the SP for copying the information and/or logs, a confirmation screen will appear. To proceed
with obtaining the information and/or logs, tap "Execute"
Collectable Information and/or Logs
5.System Maintenance
489