Ricoh SP 8400DN Field Service Manual page 1219

Ricoh a3 size black and white laser printer.

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If import fails, you can check the log for the error. The log is stored in the same location as the exported

device setting information file.

Possible solutions for import/export problems

The access log file is created when export/import is executed. The file is stored in the same location as the

exported device setting information file.

If an error occurs, check the log's result code in the access log file first. Values other than 0 indicate that an error

The result code will appear in the circled area illustrated below.

- Example of a log file

If you cannot solve the problem or do not know how to solve it after checking the code, note down the error log

entry, then contact your supervisor.

A file import was attempted between

different models or machines with

different device configurations.

Failed to write the device information to

the destination device.

An unexpected error occurred during

import or export.

8 (DISK FULL)

The available storage space on the

external medium is insufficient.

Failed to write or read the log file.

5.System Maintenance

Import files exported from the same model

with the same device configurations.

Check whether the destination device is

operating normally.

Switch the power off and then back on, and

then try the operation again. If the error

persists, contact your supervisor.

Execute the operation again after making sure

there is enough storage space.

Check whether the path to the folder for

storing the file or the folder in which the file

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