Ricoh SP 8400DN Field Service Manual page 1010

2.Installation
Code
- Inquiry, registration attempted without acquiring
12002 Request No.
- Attempted registration without execution of a
12003 confirmation and no previous registration.
- Attempted setting with illegal entries for certification
12004 and ID2.
- @Remote communication is prohibited. The device has
12005 an Embedded RC gate-related problem.
- A confirmation request was made after the confirmation
12006 had been already completed.
- The request number used at registration was different
12007 from the one used at confirmation.
- Update certification failed because mainframe was in
12008 use.
- The ID2 in the NVRAM does not match the ID2 in the
12009 individual certification.
- The certification area is not initialized.
12010
Error Caused by Response from GW URL
Code
-2385 Other error
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391 Two registrations for the same mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
-2396 Mainframe ID for external RCG is illegal.
-2397 Incorrect ID2 format
-2398 Incorrect request number format
SP descriptions
•
SP5-816-201 (Remote Service: Regist Status DFU(SSP))
Displays a number that indicates the status of the @Remote service device.
0: Neither the registered device by the external nor embedded RCG device is set.
1: The embedded RCG device is being set. Only Box registration is completed. In this status, this unit cannot
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Meaning
Meaning
Solution/ Workaround
Obtain a Request Number before
attempting the Inquiry or Registration.
Perform Confirmation before attempting
the Registration.
Check ID2 of the mainframe.
Make sure that "Remote Service" in User
Tools is set to "Do not prohibit".
Execute registration.
Check Request No.
Check the mainframe condition. If the
mainframe is in use, try again later.
Check ID2 of the mainframe.
Initialize the certification area.
Solution/ Workaround
Check the registration condition of the mainframe
Check the ID2 of the mainframe.
Check the Request No.