Ricoh SP 8400DN Field Service Manual page 1220

5.System Maintenance
Result Code
10 (LOG Failed to write the log file.
ERROR) The hard disk is faulty.
20 (PART Failed to import some settings.
FAILED)
21 (INVALID Failed to import the file because it is in
FILE) the wrong format in the external medium.
22 (INVALID The encryption key is not valid.
KEY)
•
When exporting device information from the control panel, the data can be saved only on an SD card.
•
The file format for exports is CSV.
482
Cause Solutions
is stored is missing.
Contact your supervisor.
The reason for the failure is logged in
"NgCode". Check the code.
Reason for the Error (Ng-Name)
2. INVALID VALUE
The specified value exceeds the allowable
range.
3. PERMISSION ERROR
The permission to edit the setting is missing.
4. NOT EXIST
The setting does not exist in the system.
5. INTERLOCK ERROR
The setting cannot be changed because of the
system status or interlocking with other
specified settings.
6. OTHER ERROR
The setting cannot be changed for some other
reason.
Check whether the file format is correct.
The import file should be a CSV file.
Use the correct encryption key.