Ricoh SP 8400DN Field Service Manual page 1228

5.System Maintenance
•
The approximate time it takes to transfer the debug log is as follows. Transfer time may be affected
by the type or format of the SD card.
- Controller device log (GW device log): 2 - 20 minutes
- Engine device log: 2 minutes
- Operation panel device log: 2 - 20 minutes
If the estimated time is not calculated due to an error, an error code will be displayed.
Error
Code
-1 Other.
-2 No SD card is inserted in the service slot or in the SD slot on the side of the operation panel. In
this case, insert an SD card into either of the SD slots.
-3 The SD card is locked. In this case, unlock the SD card, as shown below.
[A]: Unlocked, [B]: Locked
8.
Wait for the information and/or logs to be copied to the SD card.
9.
After a message stating that the process has completed appears on the operation panel, confirm that the LED
light next to the SD card slot is not flashing and then remove the SD card.
10. Make sure that the SD card access LED is off, then remove the SD card.
•
The process of obtaining logs fails in the following cases:
- When the size of the logs to obtain exceeds the amount of space available on the SD card.
- When the SD card is removed while the logs are being copied to it.
- When the SD card is not formatted.
•
If 'failed' appears on the touch panel display, turn the power off, and then recover from step 1
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Description