Ricoh SP 8400DN Field Service Manual
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Ricoh SP 8400DN Field Service Manual

Ricoh a3 size black and white laser printer.
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Table of Contents

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SP 8400DN
Machine Code: M0AN
Field Service Manual
Ver 1.01
Latest Release: Jun, 2017
Initial Release: Apr, 2017
(c) 2017 Ricoh Co.,Ltd.

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Summary of Contents for Ricoh SP 8400DN

  • Page 1 SP 8400DN Machine Code: M0AN Field Service Manual Ver 1.01 Latest Release: Jun, 2017 Initial Release: Apr, 2017 (c) 2017 Ricoh Co.,Ltd.
  • Page 3 Revision Lists Ver. Revision Date 1.01 09.06.2017 Installation Procedure Ver. Section Item Note 1.01 Internal Multi-fold The accessories not to be used Accessory check Unit FD3000 are explained. 1.01 Internal Multi-fold Installation procedure The note of step 16 is added. Unit FD3000 1.01 Finisher SR3210 Installation procedure...
  • Page 4 Important Safety Notices Warnings, Cautions, Notes In this manual, the following important symbols and notations are used. • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property.
  • Page 5 General Safety Instructions For your safety, please read this manual carefully before you use this product. Keep this manual handy for future reference. Safety Information Always obey the following safety precautions when using this product. Safety During Operation In this manual, the following important symbols and notations are used. [A]: ON [B]: OFF [C]: Push ON/Push OFF...
  • Page 6 Safety Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged. The plug should be near the machine and easily accessible. Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 7 toppling as a result of people running into or leaning onto the products, which can lead to serious accidents such as persons becoming trapped under the product. (U.S.: UL60950-1, Europe: EN60950-1) Therefore, removal of such components must always be with the consent of the customer. Do not remove them at your own judgment.
  • Page 8 • If toner gets on the skin, wash immediately with soap and cold running water. • If toner gets into the eyes, flush the eyes with cold running water or eye wash. If there are signs of irritation or other problems, seek medical attention. •...
  • Page 9 Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer.
  • Page 10 Safety Instructions for the Color Controller Fuse The color controller uses a double pole fuse. If this fuse blows, be sure to replace it with an identical fuse. Batteries Always replace a battery with the same type of battery prescribed for use with the color controller unit. Replacing a battery with any type other than the one prescribed for use could cause an explosion.
  • Page 12 Symbols, Abbreviations and Trademarks Symbols, Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Symbol What it means Clip ring Screw Connector Clamp E-ring Flat Flexible Cable Timing Belt Short Edge Feed Long Edge Feed Black Cyan...
  • Page 13 Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is a registered trademarks of the Mozilla Foundation.
  • Page 14 Microsoft® Windows® 7 Professional Microsoft® Windows® 7 Ultimate Microsoft® Windows® 7 Enterprise • The product names of Windows 8.1 are as follows: Microsoft® Windows® 8.1 Microsoft® Windows® 8.1 Pro Microsoft® Windows® 8.1 Enterprise • The product names of Windows 10 are as follows: Microsoft®...

  • Page 16: Table Of Contents

    Table of Contents Product Information ............................13 Product Overview ..............................13 Component Layout ............................13 Paper Path ................................ 14 Drive Layout ..............................16 Machine Codes and Peripherals Configuration ....................17 System Configuration and Options ......................... 17 Specifications ..............................19 Installation ................................20 Installation Requirements ............................
  • Page 17 Tray Heater for Paper Feed Unit PB3240 ....................... 98 Tray Heater for LCIT PB3260 ........................101 Bridge Unit BU3070 (D685-18) ........................104 Accessory Check ............................104 Installation procedure ............................ 104 Internal Multi-fold Unit FD3000 (M482-17) ....................110 Accessory Check ............................110 Installation Procedure ............................
  • Page 18 Installation Procedure ............................ 230 Internal Options ..............................240 IEEE 1284 Interface Board Type M19 (D3C0-17) ................... 241 Accessory Check ............................241 Installation Procedure ............................ 241 IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) ................243 Accessory Check ............................243 Installation Procedure ............................ 243 User Tool Settings for IEEE 802.11a/b/g/n ....................
  • Page 19 PM Parts Settings .............................. 276 Replacement procedure of the PM parts ....................... 276 After installing the new PM parts ........................278 PM Parts List ..............................280 Replacement and Adjustment ......................... 281 Notes on the Main Power Switch ........................281 Push Switch ..............................281 Beforehand ................................
  • Page 20 Laser Unit ................................313 Caution Decal Location ..........................313 Laser Unit ..............................313 Quenching Lamp ............................316 PCL (Pre Cleaning Light) ..........................317 PCDU ................................318 PCDU ................................318 PCU/Development Unit ..........................320 OPC Drum ..............................322 Charge Roller, Cleaning Roller ........................324 Pick-off Pawls ...............................
  • Page 21 Toner Supply Motor ............................352 Fusing Unit ................................ 355 Replacement ..............................355 Fusing Entrance Guide Plate ......................... 356 Fusing Exit Guide Plate ..........................357 Fusing Upper Cover ............................357 Fusing Lower Cover ............................358 Heating Sleeve Belt Unit ..........................359 Pressure Roller, Pressure Roller Bearings and Pressure Roller Idler Gears ..........
  • Page 22 Bypass Tray ..............................392 Bypass Paper End Sensor ..........................394 Bypass Pick-up Roller ........................... 395 Bypass Paper Feed Roller ..........................395 Bypass Separation Roller ..........................396 Torque Limiter .............................. 396 Bypass Width Sensor ............................ 396 Bypass Length Sensor ........................... 399 PCBs and Other Items ............................
  • Page 23 Firmware Update (SD Card) ..........................438 Overview ............................... 438 Firmware Type .............................. 438 Procedure ............................... 439 Error Screens During Updating ........................442 Firmware Update (Remote Firmware Update) ....................447 RFU Performable Condition ......................... 447 Firmware Update (Smart Firmware Update) ..................... 448 Overview ...............................
  • Page 24 Retrieving the Device Logs via Web Image Monitor..................491 SMC List Card Save Function ........................... 493 Overview ............................... 493 Procedure ............................... 493 Notes on Using the SMC List Card Save Function ..................495 File Names of the Saved SMC Lists ......................496 Error Messages ..............................
  • Page 25 Jam Detection ..............................601 Paper Jam Display ............................601 Jam Codes and Display Codes ........................601 Sensor Locations ............................608 Paper Size Codes ............................608 Other Problems ..............................610 When SC670 Is Displayed ..........................610 When SC672 (Controller start up error) is displayed ..................610 Finisher Registration Adjustment ........................
  • Page 26 Drum Charge ..............................652 Drum Cleaning, Toner Discarding ........................ 653 ID Sensor ............................... 653 Development ..............................654 Overview ............................... 654 Development Mechanism ..........................655 Development Bias ............................655 Drive ................................656 Toner Supply ..............................656 Toner Density Control ........................... 657 Toner End Detection .............................
  • Page 27 Duplex ................................699 Process Control ..............................701 Image Density Control (Process Control) ..................... 701 Mechanism ..............................704 Energy Save ............................... 706 Energy Saver Modes ............................. 706 Power States of this Machine ........................708 Verification of Up Time for each Energy Saving State................. 710 Checking the Up time by Device State ......................

  • Page 28: Product Information

    1.Product Information 1. Product Information Product Overview Component Layout Description Description Paper Exit Unit Vertical Transport Fusing Unit Paper Feed Unit OPC Drum Laser Unit Duplex Unit Toner Supply Unit Bypass Tray Unit...

  • Page 29: Paper Path

    1.Product Information Paper Path Description Description LCIT Finisher LCIT (Tandem Tray) Internal Multi-Fold Unit...
  • Page 30 1.Product Information Description Description Mail Box Paper Feed Unit LCIT Internal Multi-Fold Unit...

  • Page 31: Drive Layout

    1.Product Information Drive Layout Description Description Paper exit motor Development motor Reverse motor Vertical transport motor Fusing motor Duplex/bypass motor Drum/waste toner motor Paper feed motor Duplex entrance motor Paper feed tray lift motor Transfer roller contact motor Polygon motor Registration motor Toner supply motor...

  • Page 32: Machine Codes And Peripherals Configuration

    1.Product Information Machine Codes and Peripherals Configuration System Configuration and Options Product Name Code LCIT PB3260 M496-17,27 LCIT RT3030 D696-17,27 Paper Feed Unit PB3240 M494-17 Bridge Unit BU3070 D685-18 Internal Multi-fold Unit FD3000 M482-17 Mail Box CS3010 M481-17 Finisher SR3210 D3B8-17 Finisher SR3230 D3BA-17...
  • Page 33 1.Product Information Product Name Code IEEE 1284 Interface Board Type M19 D3C0-17 VM Card Type P13 M513-25,26,27 XPS Direct Print Option Type P13 M513-09,10,11 IPDS Unit Type P13 M513-13,14,15 HDD Option Type P13 M513-19 PostScript3 Unit Type P13 M513-22,23,24...

  • Page 34: Specifications

    1.Product Information Specifications See “Appendices” for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment...

  • Page 35: Installation

    2.Installation 2. Installation Installation Requirements Environment Temperature Range: 10 °C to 32 °C (50 °F to 89.6 °F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) Ventilation: Room air should turn over at least 3 times/hr/person Ambient Dust: Less than 0.10 mg/m Avoid an area which is exposed to sudden temperature changes.

  • Page 36: Machine Space Requirements

    2.Installation Machine Space Requirements Machine Level Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level Place the machine near the power source, and provide clearance as shown: Machine Dimensions Main frame W x D x H: 587 x 653 x 720 mm (23.2 x 25.7 x 28.3 inches)
  • Page 37 2.Installation With peripherals Configuration 1: SP 8400DN with Mail Box CS3010, Bridge Unit BU3070, Finisher SR3210, Paper Feed Unit PB3240, and LCIT RT3030. 1569.3mm (61.78") 587mm (23.11") 1105.3mm (43.51") When the 1000-sheet finisher is installed: 575 to 658mm (22.63 to 25.98") When the 3000-sheet finisher is installed: 657 to 756mm (25.86 to 29.76")
  • Page 38 2.Installation 917mm (36.10") 587mm (23.11") 765mm (30.11") 653mm (25.71") Configuration 3: SP 8400DN with Paper Feed Unit PB3240. 1105.3mm (43.51") 668mm (26.29") 967mm (38.07") 587mm (23.11") 738mm (29.05") 653mm (25.71")

  • Page 39: Power Requirements

    2.Installation Power Requirements • Insert the plug firmly in the outlet. • Do not use an outlet extension plug or cord. • Ground the machine. Input voltage level Destination Power supply Rated current Permissible voltage fluctuation voltage consumption 120 to 127V 12A or more Image quality guaranteed: 108V(120V-10%) to 138V(127V+8.66%)

  • Page 40: Who Installs The Peripherals And Options

    2.Installation Who Installs the Peripherals and Options U: User installation, S: Service installation Peripherals and Options Remarks Paper Feed Unit PB3240 (2-Tray) LCIT PB3260 (2000 sheets) LCIT RT3030 (1500 sheets) Mail Box CS3010 (4-Bin) Bridge Unit BU3070 Finisher SR3210 (1000 sheets) Finisher SR3230 (3000 sheets) Output Jogger Unit Type M25 Punch Unit PU3050...

  • Page 41: Main Machine Installation

    2.Installation Main Machine Installation Installation Flow Chart...

  • Page 42: Accessory Check

    2.Installation When installing the Internal Multi-fold Unit FD3000 and the Mail Box CS3010 at the same time, first install the base plate [A] of the internal multi-fold unit, then install the mailbox [B]. Then, finish installing the internal multi- fold unit. Put the machine on the paper feed tray (2 trays) or the LCT (tandem tray) first, then install the machine and other options.

  • Page 43: Installation Procedure

    2.Installation Description Q'ty EU/AA Decal: Inkjet (PT) Seal: Caution (21 Languages) Warranty Caution: FCC Caution: CAN Caution: CE Caution: Cheetah (TAI) Caution: Cheetah (GB) Sheet: EULA (21 Languages) Sheet: Customer Registration Sheet: QIG (10 Languages) Sheet: QIG (11 Languages) Sheet: Notes for Users (Security) Sheet: Airprint Sheet: Airprint (9 Languages) Sheet: Airprint (10 Languages)
  • Page 44 2.Installation Remove the retainer [A] at the lower front right before lifting up the machine, because the handle for lifting the machine is hidden by the retainer [A]. Hold the handles located on both sides (blue circles), and then lift it slowly. Lifting it carelessly or dropping it may cause an injury.
  • Page 45 2.Installation Remove the orange tape and retainers on the outside. Open the front cover. Remove the orange tape. Close the front cover.
  • Page 46 2.Installation Pull out the 1st/2nd paper feed trays, and then remove the orange tape. Pulling out the Feeler of the Paper Exit Full Sensor • When a finisher is installed, the feeler does not need to be pulled out. Pull the sensor feeler [A] out. Checking the Position of the Paper Exit Feeler Check the following points for the paper exit feeler [A] installed at the paper exit.
  • Page 47 2.Installation Attaching the Decals Attach the tray number and paper size decals provided with the machine accessories. Name [A] : Upper Tray Number [B] : Lower Paper Size...
  • Page 48 2.Installation Attach the inkjet decals provided with the machine accessories. Attach the NFC tag and Bluetooth decal provided with the machine accessories to the operation panel. Toner Bottle Installation In this machine, the PCDU seal is automatically wound in on turning the power on, so there is no PCDU-related...

  • Page 49: Check Image Quality / Settings

    2.Installation task such as pulling out the seal. Open the front cover. Shake the toner bottle (Bk) 7 to 8 times. Remove the toner bottle protection cap [A]. Push the toner bottle [A] into the machine slowly. Close the front cover. Connect the power cord to the machine.
  • Page 50 2.Installation Load the paper. While pressing the release lever, adjust the side fences [A] to the paper size to be set. Set the end fence to fit the paper size that will be used. Paper Settings If necessary, adjust the registration for the paper feed tray. Print the test pattern (14: Trimming Area) with SP2-109-003 for the registration adjustment.
  • Page 51 2.Installation same time, until the number keyboard is displayed. • For details of the key code to enter the SP mode, ask your supervisor. SP descriptions • SP1-002 (Side-to-Side Registration) Adjusts the side-to-side registration by changing the laser main scan start position for each mode and tray. Increasing a value: The image is moved towards the rear edge of the paper.

  • Page 52: Security Settings

    2.Installation SP No. Function Default SP5-930-014 Enables or disables the PM alert for the transfer roller unit. "1": No Meter Click Charge: If this SP is enabled, an alert message is displayed when the transfer alert Transfer Roller Unit roller unit needs to be replaced. SP5-930-016 Enables or disables the PM alert for the fusing unit.
  • Page 53 2.Installation Press [Administrator Authentication Management]. Press [User Management], [Machine Management], [Network Management], or [File Management] to select which settings to manage. Set "Admin. Authentication" to [On]. "Available Settings" appears. 10. Select the settings to manage from "Available Settings".
  • Page 54 2.Installation The selected settings will be unavailable to users. The available settings depend on the administrator type. To specify administrator authentication for more than one category, repeat Steps 7 to 9. 11. Press [OK]. 12. Press [User Tools] ( ) on the top right screen. 13.
  • Page 55 2.Installation Press [Change] for "Login User Name". Enter the new login user name, and then press [OK]. 10. Press [Change] for "Login Password". 11. Enter the new login password, and then press [OK]. 12. Enter the new login password for confirmation again, and then press [OK]. 13.
  • Page 56 2.Installation 2], [Administrator 3] or [Administrator 4], and then press [Change]. When allocating admistrators' privileges to one person each, select one administrator under each category as shown below. To combine multiple administrator privileges, assign multiple administrator privileges to a single administrator.
  • Page 57 2.Installation board. If you are installing a new machine, it is recommended to activate the Data Overwrite Security and HDD Encryption by selecting "Format All Data" from "System Settings" on the operation panel. • This method is recommended because there is no user data on the hard drive yet (Address Book data, image data, etc.).
  • Page 58 2.Installation [User Tools] icon -> [Machine Features] -> [System Settings] -> [Administrator Tools] -> [Administrator Authentication Management] -> [Admin. Authentication] If this setting is off, tell the customer this setting must be on before you do the installation procedure. Make sure that "Administrator Tools" is enabled (selected). [User Tools] icon ->...
  • Page 59 2.Installation Check the display and make sure that the overwrite erase icon appears. 10. Check the overwrite erase icon. The icon [1] is lit when there is temporary data to be overwritten, and blinks during overwriting. The icon [2] is lit when there is no temporary data to be overwritten. Using Auto Erase Memory The Auto Erase Memory function can be enabled by the following procedure.
  • Page 60 2.Installation Icon This icon is lit when there is temporary data to be overwritten, and blinks during overwriting. Icon This icon is lit when there is no temporary data to be overwritten. HDD Encryption (When the HDD option is installed) Before You Begin the Procedure: Make sure that the following settings (1) to (3) are not at the factory default settings.
  • Page 61 2.Installation Turn OFF the main power. Enable Encryption Setting Machine Data Encryption Settings can be enabled by the following procedure. • When setting up encryption, specify whether to start encryption after deleting data (initialize) or encrypt and retain existing data. If data is retained, it may take some time to encrypt it. Turn ON the main power.
  • Page 62 2.Installation To reset all of the data, select [Format All Data]. 11. Select the backup method. If you have selected [Save to SD Card], load an SD card into the media slot on the side of the control panel and press [OK] to back up the machine's data encryption key. If you have selected [Print on Paper], press the [Start] key.
  • Page 63 2.Installation 16. Turn OFF the main power, and then turn the main power back ON. The machine will start to convert the data on the memory after you turn on the machine. Wait until the message "Memory conversion complete. Turn the main power switch off." appears, and then turn the main power off again.
  • Page 64 2.Installation Encryption key sample The encryption key is printed out as a sheet of paper like the example shown above. Please instruct the customer to keep it in a safe place. Backing Up the Encryption Key The encryption key can be backed up. Select whether to save it to an SD card or to print it. •...
  • Page 65 2.Installation Press [Print Encryption Key]. Select the backup method. If you have selected [Save to SD Card], load an SD card into the media slot on the side of the control panel and press [OK]; once the machine's data encryption key is backed up, press [Exit]. If you have selected [Print on Paper], press the [Start] key.
  • Page 66 2.Installation Confirm that a message is displayed on the LCD telling to insert the SD card that contains the encryption key. Turn OFF the main power. Insert the SD card that contains the encryption key into SD card slot 2 (the lower slot). Turn ON the main power.

  • Page 67: Auto Remote Firmware Update (Arfu) Settings

    2.Installation 12. Set necessary user settings in User Tools. SP descriptions • SP5-878-002 (Option Setup: HDD Encryption) Executes the setup for encryption. • SP5-990-005 (SP Print Mode: Diagnostic Report) Prints the configuration sheets of the system and user settings: SMC. Make sure to shut down and reboot the machine once before printing the SMC.
  • Page 68 2.Installation (1) Enable ARFU Set SP5-886-111 (Auto Update Setting) to "1 (ON)". 1: ON / 0: OFF (Default) To download the firmware only using SFU (Smart Firmware Update), and not by ARFU, specify the settings as follows: - SP5-886-111(Auto Update Setting) to "0 (OFF)" - SP5-886-115 (SFU Auto Download Setting) to "1 (ON)"...
  • Page 69 2.Installation • SP5-886-114 (Auto Update Prohibit End hour) Default: 17 • SP5-886-120 (Auto Update Prohibit Day Of Week Setting) Default: 00000000 [00H] Set the bits for the days of the week to prohibit updating. Prohibited (Monday - Sunday): bit 7, Monday: bit 6, Tuesday: bit 5 Wednesday: bit 4, Thursday: bit 3, Friday: bit 2, Saturday: bit 1, Sunday: bit 0 e.g.) Prohibited on Mon., Fri., Sat., and Sun.: 01000111 [47H] They can be specified also via Web Image Monitor if logged in as the machine administrator from the device if...
  • Page 70 2.Installation 4-2. IPv4 address of the DNS server Check the DNS IPv4 address and check the connection. (In User Tools > Machine Features > System Settings > Interface Settings > DNS configuration) How to find the IP address: Ask the customer to tell you the IP address of the DNS server. If the customer does not know it, ask the customer to check the IP address by one of the following ways: 1.
  • Page 71 RC Gate Type BN1 does not support 2048 bit encryption level communication with Ricoh devices (HTTPS Managed device). Therefore, the device cannot be registered under RC Gate Type BN 1. 2) Ricoh device (HTTPS Managed) that supports only 512 bit encryption level is registered as an external...
  • Page 72 Only one encryption level can be set for an external appliance for its communication with imaging devices. If a 512 bit encryption level Ricoh device (HTTPS Managed) is registered, the external appliance as well as other devices must also use 512 bit encryption even if 2048 bit encryption is supported on those devices.

  • Page 73: Moving The Machine

    2.Installation Click "Auto Firmware Update". Turn the main power OFF and back ON again after setting SP5-886-111 (AutoUpdateSetting) to "1 (ON)". "Auto Firmware Update" will appear in the menu list of Web Image Monitor. Specify the times and days of the week to prohibit updating. Select the check boxes of the applicable days of the week to prohibit updating on that day Moving the Machine This section shows you how to manually move the machine from one floor to another floor.
  • Page 74 2.Installation • Close all covers and paper trays, including the front cover and bypass tray. • Keep the machine level and carry it carefully, taking care not to jolt or tip it, and protect the machine from strong shocks. • Do not push the center part of the rear cover.
  • Page 75 2.Installation joined to the main machine. Do not hold any other parts.

  • Page 76: Paper Feed Unit Pb3240 (M494-17, -21)

    2.Installation Paper Feed Unit PB3240 (M494-17, -21) Accessory Check Description Q’ty Remarks Securing Bracket Long Screws (M4 × 10) Coin Screw (M4 × 10) Installation procedure • The main machine weighs approximately 57 kg (125.7 lb.). The printer should always be lifted by at least four people.
  • Page 77 2.Installation Remove the orange tape and retainers. Remove the accessories (fixing screws, etc.) from the package. Holding the grips on the machine, align the machine with the locating pins [A], and place the machine on the paper feed unit.
  • Page 78 2.Installation • When you lift the machine, hold the correct locations [A]. • Do not hold any other parts of the machine when lifting it, because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
  • Page 79 2.Installation Slide the tray carefully into the main unit until it stops. Attach the securing brackets to two positions on the left and right at the rear of the machine (long screw x2: M4x10). Tighten the screws firmly using a coin. Attach the decals as shown below.
  • Page 80 2.Installation Lock the casters of the paper feed unit. 10. Attach the rear lower gap cover [A]. 11. Connect the power cord to the machine. • Stabilizers are attached to the machine when it is shipped. Do not remove them. 12.
  • Page 81 2.Installation SP descriptions • SP1-002 (Side-to-Side Registration) Adjusts the side-to-side registration by changing the laser main scan start position for each mode and tray. Increasing a value: The image is moved towards the rear edge of the paper. Decreasing a value: The image is moved towards the front edge of the paper.

  • Page 82: Lcit Pb3260 (M496-17, -27)

    2.Installation LCIT PB3260 (M496-17, -27) Accessory Check Descriptions Q’ty Remarks Securing Bracket Long Screws (M4 × 10) Coin Screw (M4 × 10) Hexagonal Bolt Not used in this machine Screw (M4 × 10) Not used in this machine Caution sheet (screw) Installation procedure •...
  • Page 83 2.Installation Remove the orange tape and retainers. Remove the accessories (fixing screws, etc.) from the package. Holding the grips on the machine, align the machine with the locating pins [A], and place the machine on the paper feed unit.
  • Page 84 2.Installation • When you lift the machine, hold the correct locations [A]. • Do not hold any other parts of the machine when lifting it, because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
  • Page 85 2.Installation Slide the tray carefully into the main unit until it stops. Attach the securing brackets [A] to two positions on the left and right at the rear of the machine (long screw x2: M4x10). Tighten the screws firmly using a coin. Attach the decals as shown below.
  • Page 86 2.Installation Lock the casters of the paper feed unit. 10. Attach the rear lower gap cover [A]. 11. Connect the power cord to the machine. • The stabilizers are attached to the LCIT when it is shipped. Do not remove any of them. 12.
  • Page 87 2.Installation SP descriptions • SP1-002 (Side-to-Side Registration) Adjusts the side-to-side registration by changing the laser main scan start position for each mode and tray. Increasing a value: The image is moved towards the rear edge of the paper. Decreasing a value: The image is moved towards the front edge of the paper. Changing the paper size Paper size is set as shown below when the machine is shipped from the factory.
  • Page 88 2.Installation Slide the fences to the required position (A4 or LT), and then tighten the screws. [A]: A4 position [B]: LT position Make sure that the spring [A] is attached. Adjust the following SP to set the paper size of the tandem paper tray. SP5-181-009 (Size Adjust: TRAY 3/T-LCT: 1) 0: A4 LEF 1: LT LEF...

  • Page 89: Lcit Rt3030 (D696-17, -27)

    2.Installation LCIT RT3030 (D696-17, -27) • To install this optional unit, Paper Feed Unit PB3240 (M494) or LCIT PB3260 (M496) is required. Accessory Check Description Q’ty Remarks Connector Cover Front Bracket Rear Bracket Harness Stud screw Joint Pins Tapping Screw – M3 × 6 Screw –...
  • Page 90 2.Installation Remove the orange tape and retainers. Remove the accessories (stud screws, etc.) from the package.
  • Page 91 2.Installation Remove the eight covers on the right of the paper feed unit of the machine. Insert the flat-headed screwdriver into the cover and push and turn the driver counterclockwise to remove it. Attach the joint pins [A] to the front and rear on the right of the paper feed unit. Attach the front bracket [A] and rear bracket [B] at the positions of the joint pins (Stud screw: ×4).
  • Page 92 2.Installation Remove the rear cover [A] of the paper feed unit.( ×2). Connect the harness. For a machine with LCIT PB3260 Remove the connection cover [A], and connect the harness [B]. For a machine with Paper Feed Unit PB3240 Connect the harness [A].
  • Page 93 2.Installation Clamp the harness. For a machine with LCIT PB3260 For a machine with Paper Feed Unit PB3240...
  • Page 94 2.Installation Attach the rear cover [A] of the paper feed unit.( ×2) 10. Attach the rear lower gap cover [A]. 11. Attach the hooks of the side LCIT to the brackets.
  • Page 95 2.Installation 12. Connect the cable [A] of the side LCIT to the machine ( ×1). 13. Attach the connector cover [A] ( ×1). 14. Push the side LCIT towards the machine. 15. Turn on the main power. 16. Set the paper, and check that the paper size set in the paper feed tray is displayed on the control unit. 17.
  • Page 96 2.Installation SP descriptions • SP1-002 (Side-to-Side Registration) Adjusts the side-to-side registration by changing the laser main scan start position for each mode and tray. Increasing a value: The image is moved towards the rear edge of the paper. Decreasing a value: The image is moved towards the front edge of the paper. Changing the Paper Size Paper size is set as shown below when the machine is shipped from the factory.

  • Page 97: Anti-Condensation Heater

    2.Installation Anti-Condensation Heater • Turn off the main power and disconnect the power supply cord when installing this option. Overview The following diagram shows the heater configuration. When installing a heater, the heater board is required.
  • Page 98 2.Installation Part description Tray Tray Tray Tray Tray eater eater Heater eaters eater heat (Main (Op tray) (Main + (main unit) unit) + in + heater heat Heater PCB:DHB:CORONA-C1 Board (Assem bly-1) Tray HEAT SINK: HEATER:ASS'Y Heater TAPPING SCREW - M3X8 Main Unit THERMOSTAT:ASS'Y...

  • Page 99: Heater Board

    2.Installation Tray HEATER:ASS'Y Heater PB326 * : Choose one. Heater Board • Turn off the main power and disconnect the power supply cord when installing this option. Accessory Check Description Q’ty Shown in the Overview as Tapping Screw: M3x6 Clamp: LWSM-0306A Clamp: LWS-1211A Heater Board BCU Harness...
  • Page 100 2.Installation Remove the rear left cover [A] (coin screw x 2). Release the two bosses at the back, and remove the controller cover [A]. Open the 1st and 2nd paper feed trays slightly.
  • Page 101 2.Installation Remove the left cover [A]. Remove the rear cover [A]. Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching.
  • Page 102 2.Installation Remove the rear lower gap cover [A] (hook×2). 10. Remove the rear lower cover [A]. 11. Attach the heater board [A]. 12. Attach the clamps (LWSM-0306A). Connect the PSU harness [A] to CN904 of the PSU and CN920 of the...
  • Page 103 2.Installation heater board, and clamp the harness [A]. 13. Connect the BCU harness [A] to CN121 of the BCU and CN930 of the heater board. 14. Clamp the harness [A] which was connected in step 13.
  • Page 104 2.Installation 15. Connect the PFU harness [A] to CN921 of the heater board. 16. Attach the socket on the PFU harness [A] to the rear frame of the main unit. 17. Connect the connector.

  • Page 105: Pcu Heater

    2.Installation 18. Clamp the PFU harness. PCU Heater • Unplug the machine power cord before starting the following procedure. • Do the following procedure not to damage any harnesses. • Check that harnesses are not damaged or pinched after installation. Accessory Check Description Q'ty...
  • Page 106 2.Installation Connect the PCU harness [A] to CN922 of the heater board and clamp the harness. Attach the clamps (provided with this unit) around the controller board in the rear main unit. Route the heater cable [A] to the rear of the main unit. At the blue circle position shown below, position the clamp between the two cable ties [A].
  • Page 107 2.Installation Open the front cover. Open the right cover. Open the transfer unit [A]. Release the lever [A] then remove the PCDU [B]. Carefully and slowly pull out the PCDU without tilting, to prevent toner spillage.
  • Page 108 2.Installation Lift the lever [A] then pull out the waste toner bottle [B]. 10. Take off the heater bracket [A]. 11. Attach the anti-condensation heater (PCU) [A] to the heater bracket [B]. • Fit the anti-condensation heater (PCU) [A] into the tab [C] on the heater bracket [B].
  • Page 109 2.Installation 12. Attach the thermostat [A] to the anti-condensation heater (PCU) [B] ( x1). • Fit the thermostat [A] into the tab [C] on the heater bracket [B].
  • Page 110 2.Installation 13. Remove the development bearing cooling fan [A]. 14. Put back the anti-condensation heater (PCU) [A], and then pass the harness out through the guide [B] at the rear lower part of the PCU rail. 15. Connect the harnesses of the thermostat [A] and of the anti-condensation heater (PCU) [B] to the harnesses [C] which were routed in step 4.
  • Page 111 2.Installation 16. Attach the DECAL:WARNING (HIGH TEMPERATURE) to the bracket. 17. Attach the heater cover [A]. 18. Fix the anti-condensation heater (PCU) and the heater cover with the SCREW:SMALL ROUND/SPRING:M3X5 (provided with this unit). 19. Reattach the development bearing cooling fan, PCDU, waste toner bottle, and all covers which have been removed.

  • Page 112: Tray Heater For Main Unit

    2.Installation 20. Attach the DECAL:WARNING (HIGH TEMPERATURE) (HEATER OPTION). Tray Heater for Main Unit • Turn off the main power switch and disconnect the power supply cord when installing this option. Accessory Check Description Q’ty Shown in the Overview as Tray Heater for Main Unit TAPPING SCREW - M3X8 Installation Procedure...

  • Page 113: Tray Heater For Paper Feed Unit Pb3240

    2.Installation Connect the harness of the tray heater [A] for the main unit to the socket in the inner rear frame of the main unit ( x1). Insert the tabs of the tray heater for the main unit in the cutouts in the inner rear frame of the main unit, and then attach the heater ( x1).
  • Page 114 2.Installation Installation Procedure In North America, this option has a decal [A] attached that says 110V-130V. Peel off this decal. Install the heater board. (Installation Procedure) Pull out the 1st and 2nd paper feed trays of the paper feed unit. Pass the harness of the heater [A] for the optional paper feed unit through the hole in the inner rear frame of the optional paper feed unit, and then attach it ( x1).
  • Page 115 2.Installation Remove the bracket [A]. Remove the rear cover [A] of the optional paper feed unit. Connect the PFU harness [A] of the optional paper feed unit to the relay harness [B] of the main unit and the heater harness [C]. •...

  • Page 116: Tray Heater For Lcit Pb3260

    2.Installation Reattach the rear cover of the optional paper feed unit, securing brackets, and rear lower cover of the main unit. Connect the power supply cord and turn ON the main power. Do the following two steps to set the anti-condensation heater to be constantly ON. Set SP5-805-001 (Anti-Condensation Heater ON/OFF setting) to [1].
  • Page 117 2.Installation Install the heater board. (Installation Procedure) Pull out the paper feed tray of the optional LCT unit. Pass the harness of the heater [A] for the optional tray out through the hole in the inner rear frame of the optional LCT unit, and then attach it ( x1).
  • Page 118 2.Installation Remove the rear cover [A] of the optional LCT unit. Connect the PFU harness [A] of the optional LCT unit to the relay harness [B] of the main unit and the heater harness [C]. • Put the PFU harness through the hole which is revealed when the bracket is removed in step 4. Reattach the rear cover of the optional LCT unit, securing brackets, and rear lower cover of the main unit.

  • Page 119: Bridge Unit Bu3070 (D685-18)

    2.Installation Bridge Unit BU3070 (D685-18) Accessory Check Description Q’ty Tapping screw- M3 × 8 Screw - M4 Knob Screw - M4 Right Front Bracket Upper Left Cover L type connecting bracket Paper Support Guide Driven Roller (Flat) Installation procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket.
  • Page 120 2.Installation Remove the paper exit tray [A]. Remove the connector cover [A]. Remove the paper exit feeler [A]. Tuck in the lever [A] for detecting when the tray is full. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller [A].
  • Page 121 2.Installation • Insert a flat-headed screwdriver into the depression in the center, and then, lifting the driven roller, unlock the part indicated by the red arrow. • When attaching the driven roller, push its center all the way in until it clicks. [A]: The supplied driven roller has flat rollers.
  • Page 122 2.Installation 10. Remove the small cover [A]. • The screw removed is used again in step 12. 11. Attach the right front bracket [A]. (Tapping screw- M3 × 8)
  • Page 123 2.Installation 12. Reattach the small cover [A] using the screw removed in step 10, and close the right door. 13. Attach the bridge unit [A] to the machine. (Screw-M4 and Knob screw-M4) 14. Attach the upper left cover [A] using the screw removed in step 9. 15.
  • Page 124 2.Installation 16. Complete the bridge unit attachment. Refer to the procedure for connecting the optional unit downstream of the bridge unit. • Finisher SR3230 (D3BA) (Finisher SR3230 (D3BA-17, -21)) • Finisher SR3210 (D3B8) (Finisher SR3210 (D3B8-17, -21)) 17. After the finisher is installed, turn ON the main power. 18.

  • Page 125: Internal Multi-Fold Unit Fd3000 (M482-17)

    2.Installation Internal Multi-fold Unit FD3000 (M482-17) Accessory Check Description Q’ty Remarks Paper Exit Tray Base Plate Correction Plate for Side-to-side Registration Coin Screw M4 Screw M4x6 Screw M3x6 Bind Screw M3x6 Coin Screw M4x8 Paper Exit Guide (Relay) Use this when connecting a finisher downstream from the internal multi-fold unit.

  • Page 126: Installation Procedure

    2.Installation When installing the internal multi-fold unit alone Do not use the Paper Exit Guide (Relay) [9], Left Upper Cover [11], Support Tray : Shift [12] and Support Tray : Proof [13]. When connecting the finisher SR3230 downstream from the internal multi-fold unit Do not use the Paper Exit Tray [1] and Paper Relay Cover [10].
  • Page 127 2.Installation internal multi-fold unit. Unpack the internal multi-fold unit [A]. Hold the parts circled in blue. Do not hold other parts. Doing so may damage the exterior cover or deform the frame. Remove the orange tapes and shipping retainers, and take out the accessories (fixing screws, etc.) provided with this unit.
  • Page 128 2.Installation Remove the small cover [A]. Open the right cover then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove...
  • Page 129 2.Installation the upper front cover [A]. Remove the paper exit feeler [A]. The removed paper exit feeler can be discarded. Tuck in the lever [A] for detecting when the tray is full. Remove the paper exit cover [A] by sliding it to the right.
  • Page 130 2.Installation Remove the paper exit tray [A]. 10. Open the front cover, and remove the left upper cover [A] by sliding it in the direction of the arrow. 11. Release the hooks [A], and remove the left rear cover [B].
  • Page 131 2.Installation 12. Remove the connector cover [A]. 13. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller [A]. • Insert a flat-headed screwdriver into the depression in the center, and then, lifting the driven roller, unlock the part indicated by the red arrow.
  • Page 132 2.Installation Align and insert the support guide’s tabs under the notches of the discharge brush frame [A] upward at an angle. Rotate the support guide upward so that the support guide’s hooks [C] become horizontal to the discharge brush frame [B]. Do not continue to hold the support guide at an angle when pushing it in.
  • Page 133 2.Installation Holding the back of the discharge brush frame with the forefingers, push the hooks in horizontally one at a time until they click. Even if the discharge brush is trapped by the support guide, it is acceptable. The following figure shows the mounted unit.
  • Page 134 2.Installation 15. Remove the paper exit lower cover [A]. 16. Attach the base plate [A]. Before you attach the screws, insert the base plate’s 2 tabs [B] into the slots in the machine. (Bind screw M3x6) When installing the Internal Multi-fold Unit FD3000 and the Mail Box CS3010 at the same time, install the base plate [A], then install the mailbox.
  • Page 135 2.Installation 18. Close the front cover and right door. 19. Attach the cushions to the internal multi-fold unit. It is not necessary to attach the cushions [2] and [3] when the mailbox is attached. • When attaching the cushion (paper entrance) [1], align the cutout [A] with the top of the upper cover. •...
  • Page 136 2.Installation 20. Open the front cover of the internal multi-fold unit, and then tighten the 2 screws in the recesses. This operation is required to apply pressure to the internal multi-fold unit roller when attaching it. The screw holes become inaccessible when the unit is attached to the machine, so be sure to perform this in advance. Be sure to turn the screws until they stop.
  • Page 137 2.Installation • Be careful not to touch the mylar sheet [D] located behind. Make sure that the securing bracket [A] is not caught between the internal multi-fold unit and the machine. 23. Attach the securing bracket [A] (M4x6). 24. Temporarily attach the internal multi-fold unit with the supplied coin screw (M4x1). The unit is only temporarily attached at this stage, so leave the screws loose.
  • Page 138 2.Installation 25. Attach the correction plate for side-to-side registration [A] to the machine (M3x6). Partially secure the adjusting screw [B] on the upper part of the correction plate, and then secure the screw [C] at the bottom part of the plate. 26.
  • Page 139 2.Installation 29. Check the movement at the paper edge from the leading to trailing edges, and turn the adjusting screws of the correction plate to adjust the internal multi-fold unit’s position until the deviation stays within 2 markings on the scale. (Each marking represents 1 mm.) •...
  • Page 140 2.Installation 31. Reattach the hooks [A], and re-install the left rear cover [B]. 32. When attaching a finisher downstream from the internal multi-fold unit, attach the supplied paper exit guide (No.9). For details, refer to When Attaching a Finisher Downstream from the Internal Multi-Fold Unit 33.
  • Page 141 2.Installation catch on or hang over the left upper cover, as shown by [C]. 34. Insert the 4 hooks on the paper exit tray [A] into the slots (hook x 4). When attaching the paper exit tray, do not put the movable plate [B] under the paper exit tray, because that would interfere with the operation of the internal multi-fold unit.

  • Page 142: When Attaching A Finisher Downstream From The Internal Multi-Fold Unit

    2.Installation 36. Attach the paper relay cover (coin screw x2: M4x8). When Attaching a Finisher Downstream from the Internal Multi-Fold Unit When attaching a finisher downstream from the internal multi-fold unit, attach the supplied left upper cover [A] and paper exit guide (relay) [B]. Attach the paper exit guide (relay) [A] provided with this unit (coin screw x2).
  • Page 143 2.Installation Procedure.) To complete installation of the finisher, refer to the finisher installation below. • Finisher SR3230 (D3BA-17, -21) • Finisher SR3210 (D3B8-17, -21)

  • Page 144: Finisher Sr3230 (D3Ba-17, -21)

    2.Installation Finisher SR3230 (D3BA-17, -21) • To install this optional unit, the following optional units are required. 1. Bridge Unit BU3070 (D685), or Internal Multi-fold Unit FD3000 (M482) 2. LCIT PB3260 (M496), or Paper Feed Unit PB3240 (M494) Accessory Check Description Q’ty Remarks...

  • Page 145: Installation Procedure

    2.Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • When you unpack or move this unit, do not hold the paper exit guide [A]. Doing so may damage the unit.
  • Page 146 2.Installation Open the front cover, and remove the orange tapes and shipping retainers. Remove the plate [A] only when installing the punch unit. For details about the punch unit installation, refer to Punch Unit PU3060 (D706-00, -01, -02). Attach the shift tray [A] ( ×1: M3x8).
  • Page 147 2.Installation Attach the ground plate [A] (M3x6). Attach the relay guide plate [A] (M3x6). Attach the joint bracket [A] to the main machine ( x4: M4x12). If the machine is equipped with the bridge unit, attach the joint bracket [A] together with the L type connecting bracket [B] of the bridge unit.
  • Page 148 2.Installation • Attach the screw so that the screw head is at the center of the mark. Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach the cushion [A] to the finisher. •...
  • Page 149 2.Installation unit. Make sure that the finisher’s 2 cables are not crossing each other before you connect the finisher. 10. Remove the screw on the connection lever [A] and pull the lever.
  • Page 150 2.Installation 11. Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to the main unit. 12. If the bridge unit is installed, connect the interface cable [A] to the machine. 13. Attach the tray holder ( x2).

  • Page 151: Attaching A Support Tray

    2.Installation 17. Check that the finisher can be selected on the operation panel, and check the finisher’s operation. Attaching a Support Tray Explain the following information to the users. The sensor may detect that the exit tray is full prematurely when delivering z-folded sheets or curled paper to the tray.
  • Page 152 2.Installation This can be solved by attaching the proof support tray [B] on the proof tray [A]. Problem that may occur after attaching this support tray: When printing A4, LT or smaller paper with the support tray, the machine stacks only 200 sheets, which is less than the standard specification of 250 sheets.
  • Page 153 2.Installation...

  • Page 154: Output Jogger Unit Type M25 (D3Cj-01)

    2.Installation Output Jogger Unit Type M25 (D3CJ-01) • This jogger unit is installed and used with Finisher SR3230 only. Accessory Check Check the quantity and condition of the accessories against the following list. Description Q’ty Remarks Jogger Unit Cover Jogger Unit Rear End Cover Front End Cover Cushions...
  • Page 155 2.Installation Remove the rear cover. Remove the shift tray. Push the paper guides to the center.
  • Page 156 2.Installation Remove the rear paper guide cover. Remove the front paper guide cover. Disconnect the main paper guide cover.
  • Page 157 2.Installation Carefully, separate the front tabs at [A], and then remove the main paper guide cover [B]. Disconnect the cover installation bracket. 10. Slowly, disconnect the bracket from the rail above, and then remove it.
  • Page 158 2.Installation 11. At the rear [A], set one shoulder screw. 12. At the front [A], set the other shoulder screw. 13. Spread the paper guides to the maximum width.
  • Page 159 2.Installation 14. Move the jogger arms on the jogger unit to the center. 15. Hold the jogger unit so the hooks [A] on both ends of the unit are in line with the installed shoulder screws [B]. 16. Rotate the jogger unit slightly up under the output tray so that the motors on both ends of the unit go under the tray, and then hang the hooks on the shoulder screws at the front and rear.
  • Page 160 2.Installation 20. Confirm that the front motor [B] is up under the tray. 21. Fasten the jogger unit at the rear [A] and front [B]. 22. Connect the jogger unit at the rear. 23. Peel the back off the two accessory cushions.
  • Page 161 2.Installation 24. Attach the cushions to the front [A] and rear [B] of the lower arms of the output tray. 25. Set the front end cover [A]. Do not attach the screw yet. 26. Set the rear end cover [A], and then fasten it [B]. 27.
  • Page 162 2.Installation [C]. 28. Slowly, set the jogger cover [A] on the jogger unit. 29. At the rear [A] confirm that the tab inserts correctly. 30. At the front [B] confirm that both tabs set correctly. 31. In the center under the jogger unit, make sure the rear arm cover [A] and front arm cover [B] fit over the edge of the plate as shown.
  • Page 163 2.Installation 32. After making sure that all tabs are set correctly, fasten the cover to the jogger unit. 33. Re-install the shift tray. 34. Check the center of the shift tray. If the jogger arms are touching the surface of the shift tray as shown, this will cause a jam when the machine is turned on because the arms will move and hit the tray.
  • Page 164 2.Installation...

  • Page 165: Punch Unit Pu3060 (D706-00, -01, -02)

    2.Installation Punch Unit PU3060 (D706-00, -01, -02) • This Punch Unit is for Finisher SR3230 (D3BA). Accessory Check Description Q’ty Remarks Punch Unit Registration Guide Plate Punch Waste Paper Guide Hopper Hopper Bracket Harness Tapping Screw- M3×6 Clip Ring Side-to-side Detection Unit Punch Unit Movement Motor Unit Punch Unit Stay Cover...

  • Page 166: Installation Procedure

    2.Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. Remove the rear upper cover [A] ( ×2) Remove the rear lower cover [A] ( ×2)
  • Page 167 2.Installation Remove the punch guide plate [A]. Attach the punch unit stay [A] ( ×4).
  • Page 168 2.Installation [A]: Rear, [B]: Front Attach the punch waste paper guide [A] ( ×1). • After inserting the front tab of the punch waste paper guide into the frame [B] of the finisher, insert the rear tab into the frame [C]. Attach the hopper bracket [A], inserting from the outside frame of the finisher.
  • Page 169 2.Installation • Hook the hooks of the hopper bracket [A] onto the back side of the frame. • Hook the upper frame of the hopper bracket onto the outside frame of the finisher.
  • Page 170 2.Installation Fix the harness of the hopper sensor. ( ×1) 10. Attach the registration guide plate [A]. ( ×2) [A]: Rear, [B]: Front 11. Attach the side-to-side detection unit [A]. ( ×2)
  • Page 171 2.Installation • Insert the front pins of the side-to-side detection unit into the holes of the frame. 12. Attach the punch unit [A]. ( ×2) • After inserting the pins [B] of the punch unit stay into the front and rear holes of the punch unit, fix the punch unit with two screws.
  • Page 172 2.Installation • Rear • Front...
  • Page 173 2.Installation 13. Attach the punch unit movement motor unit [A]. ( ×2) • Engage the gear [B] of the punch unit movement motor unit with the rack [C] of the punch unit. 14. Connect the harness of the hopper sensor to the connector of the finisher.( ×1)
  • Page 174 2.Installation 15. Connect the harness of the punch unit to the connector of the registration drive unit.( ×1) 16. Connect the harness of the punch unit to the main board, and then clamp it. ( ×2, ×2) 17. Connect the harness [B] of the punch unit movement motor unit and the harness [C] of the side-to-side detection unit to the punch unit board [A].
  • Page 175 2.Installation 18. Attach the supplied cover [A] to the punch unit board. 19. Clamp all the harnesses of the punch unit PU3060. ( ×8) 20. Attach the hopper [A]. 21. Attach the rear upper cover, the rear lower cover, the inner cover, and the punch guide plate.
  • Page 176 2.Installation Finisher SR3210 (D3B8-17, -21) • To install this optional unit, the following optional units are required. 1. Bridge Unit BU3070 (D685), or Internal Multi-fold Unit FD3000 (M482) 2. LCIT PB3260 (M496), or Paper Feed Unit PB3240 (M494) Accessory Check Description Q’ty Remarks...
  • Page 177 SP 8400DN Machine Code: M0AN Field Service Manual Ver 1.01 Latest Release: Jun, 2017 Initial Release: Apr, 2017 (c) 2017 Ricoh Co.,Ltd.
  • Page 179 Symbols, Abbreviations and Trademarks Symbols, Abbreviations This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Symbol What it means Clip ring Screw Connector Clamp E-ring Flat Flexible Cable Timing Belt Short Edge Feed Long Edge Feed Black Cyan...
  • Page 180 Adobe Systems Incorporated in the United States and/or other countries. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is a registered trademarks of the Mozilla Foundation.
  • Page 181 • The product names of Windows 7 are as follows: Microsoft® Windows® 7 Home Premium Microsoft® Windows® 7 Professional Microsoft® Windows® 7 Ultimate Microsoft® Windows® 7 Enterprise • The product names of Windows 8.1 are as follows: Microsoft® Windows® 8.1 Microsoft®...
  • Page 183 Table of Contents Product Information ............................. 13 Product Overview ..............................13 Component Layout ............................13 Paper Path ................................14 Drive Layout ..............................16 Machine Codes and Peripherals Configuration ..................... 17 System Configuration and Options ........................17 Specifications ................................. 19 Installation ................................20 Installation Requirements ............................
  • Page 184 Tray Heater for Paper Feed Unit PB3240 ......................97 Tray Heater for LCIT PB3260 ........................100 Bridge Unit BU3070 (D685-18) .......................... 103 Accessory Check ............................. 103 Installation procedure ............................103 Internal Multi-fold Unit FD3000 (M482-17) ...................... 110 Accessory Check ............................. 110 Installation Procedure ............................
  • Page 185 Installation Procedure ............................231 Internal Options ..............................241 IEEE 1284 Interface Board Type M19 (D3C0-17) ..................... 242 Accessory Check ............................. 242 Installation Procedure ............................242 IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01)................. 244 Accessory Check ............................. 244 Installation Procedure ............................244 User Tool Settings for IEEE 802.11a/b/g/n ....................
  • Page 186 PM Parts Settings ..............................277 Replacement procedure of the PM parts ......................277 After installing the new PM parts ........................279 PM Parts List ............................... 281 Replacement and Adjustment ..........................282 Notes on the Main Power Switch ........................282 Push Switch ..............................282 Beforehand ................................
  • Page 187 Laser Unit ................................314 Caution Decal Location ........................... 314 Laser Unit ................................ 314 Quenching Lamp ............................. 317 PCL (Pre Cleaning Light) ..........................318 PCDU ................................... 319 PCDU ................................319 PCU/Development Unit ..........................321 OPC Drum ............................... 323 Charge Roller, Cleaning Roller ........................325 Pick-off Pawls ..............................
  • Page 188 Toner Supply Motor ............................353 Fusing Unit ................................356 Replacement ..............................356 Fusing Entrance Guide Plate ........................... 357 Fusing Exit Guide Plate........................... 358 Fusing Upper Cover ............................358 Fusing Lower Cover ............................359 Heating Sleeve Belt Unit ..........................360 Pressure Roller, Pressure Roller Bearings and Pressure Roller Idler Gears ........... 362 Thermostat Unit ...............................
  • Page 189 Bypass Tray ..............................393 Bypass Paper End Sensor ..........................395 Bypass Pick-up Roller ............................. 396 Bypass Paper Feed Roller ..........................396 Bypass Separation Roller ..........................397 Torque Limiter ..............................397 Bypass Width Sensor ............................397 Bypass Length Sensor ............................. 400 PCBs and Other Items ............................
  • Page 190 Firmware Update (SD Card) ..........................439 Overview ................................. 439 Firmware Type ..............................439 Procedure ................................. 440 Error Screens During Updating ........................444 Firmware Update (Remote Firmware Update)....................448 RFU Performable Condition ........................... 448 Firmware Update (Smart Firmware Update) ...................... 449 Overview .................................
  • Page 191 Retrieving the Device Logs via Web Image Monitor ..................491 SMC List Card Save Function ..........................494 Overview ................................. 494 Procedure ................................. 494 Notes on Using the SMC List Card Save Function ..................496 File Names of the Saved SMC Lists ....................... 497 Error Messages ..............................
  • Page 192 Jam Detection ..............................597 Paper Jam Display ............................597 Jam Codes and Display Codes ........................597 Sensor Locations ............................. 604 Paper Size Codes ............................. 604 Other Problems ..............................606 When SC670 Is Displayed ..........................606 When SC672 (Controller start up error) is displayed ..................606 Finisher Registration Adjustment ........................
  • Page 193 Drum Charge ..............................647 Drum Cleaning, Toner Discarding ........................648 ID Sensor ................................. 648 Development ................................ 649 Overview ................................. 649 Development Mechanism ..........................650 Development Bias ............................650 Drive ................................651 Toner Supply ..............................651 Toner Density Control ............................. 652 Toner End Detection ............................
  • Page 194 Duplex ................................695 Process Control ..............................697 Image Density Control (Process Control) ....................... 697 Mechanism ..............................700 Energy Save ................................. 702 Energy Saver Modes ............................702 Power States of this Machine .......................... 704 Verification of Up Time for each Energy Saving State .................. 706 Checking the Up time by Device State ......................
  • Page 195 Product Overview 1. Product Information Product Overview Component Layout Description Description Paper Exit Unit Vertical Transport Fusing Unit Paper Feed Unit OPC Drum Laser Unit Duplex Unit Toner Supply Unit Bypass Tray Unit...

  • Page 196: Product Overview

    Product Overview Paper Path Description Description LCIT Finisher LCIT (Tandem Tray) Internal Multi-Fold Unit...
  • Page 197 Product Overview Description Description Mail Box Paper Feed Unit LCIT Internal Multi-Fold Unit...

  • Page 198: Drive Layout

    Product Overview Drive Layout Description Description Paper exit motor Development motor Reverse motor Vertical transport motor Fusing motor Duplex/bypass motor Drum/waste toner motor Paper feed motor Duplex entrance motor Paper feed tray lift motor Transfer roller contact motor Polygon motor Registration motor Toner supply motor...
  • Page 199 Machine Codes and Peripherals Configuration Machine Codes and Peripherals Configuration System Configuration and Options Product Name Code LCIT PB3260 M496-17,27 LCIT RT3030 D696-17,27 Paper Feed Unit PB3240 M494-17 Bridge Unit BU3070 D685-18 Internal Multi-fold Unit FD3000 M482-17 Mail Box CS3010 M481-17 Finisher SR3210 D3B8-17...
  • Page 200 Machine Codes and Peripherals Configuration Product Name Code IEEE 802.11a/b/g/n Interface Unit Type M19 D3BR-01 IEEE 1284 Interface Board Type M19 D3C0-17 VM Card Type P13 M513-25,26,27 XPS Direct Print Option Type P13 M513-09,10,11 IPDS Unit Type P13 M513-13,14,15 HDD Option Type P13 M513-19 PostScript3 Unit Type P13 M513-22,23,24...

  • Page 201: Specifications

    Specifications Specifications See “Appendices” for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment...

  • Page 202: Installation

    Installation Requirements 2. Installation Installation Requirements Environment Temperature Range: 10 °C to 32 °C (50 °F to 89.6 °F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) Ventilation: Room air should turn over at least 3 times/hr/person Ambient Dust: Less than 0.10 mg/m Avoid an area which is exposed to sudden temperature changes.

  • Page 203: Machine Dimensions

    Installation Requirements Machine Space Requirements Machine Level Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level Place the machine near the power source, and provide clearance as shown: Machine Dimensions Main frame W x D x H: 587 x 653 x 720 mm (23.2 x 25.7 x 28.3 inches)
  • Page 204 Installation Requirements With peripherals Configuration 1: SP 8400DN with Mail Box CS3010, Bridge Unit BU3070, Finisher SR3210, Paper Feed Unit PB3240, and LCIT RT3030. 1569.3mm (61.78") 587mm (23.11") 1105.3mm (43.51") When the 1000-sheet finisher is installed: 575 to 658mm (22.63 to 25.98") When the 3000-sheet finisher is installed: 657 to 756mm (25.86 to 29.76")
  • Page 205 Installation Requirements 917mm (36.10") 587mm (23.11") 765mm (30.11") 653mm (25.71") Configuration 3: SP 8400DN with Paper Feed Unit PB3240. 1105.3mm (43.51") 668mm (26.29") 967mm (38.07") 587mm (23.11") 738mm (29.05") 653mm (25.71")

  • Page 206: Power Requirements

    Installation Requirements Power Requirements • Insert the plug firmly in the outlet. • Do not use an outlet extension plug or cord. • Ground the machine. Input voltage level Destination Power supply Rated current Permissible voltage fluctuation voltage consumption 120 to 127V 12A or more Image quality guaranteed: 108V(120V-10%) to 138V(127V+8.66%)
  • Page 207 Who Installs the Peripherals and Options Who Installs the Peripherals and Options U: User installation, S: Service installation Peripherals and Options Remarks Paper Feed Unit PB3240 (2-Tray) LCIT PB3260 (2000 sheets) LCIT RT3030 (1500 sheets) Mail Box CS3010 (4-Bin) Bridge Unit BU3070 Finisher SR3210 (1000 sheets) Finisher SR3230 (3000 sheets) Output Jogger Unit Type M25...
  • Page 208 Main Machine Installation Main Machine Installation Installation Flow Chart...

  • Page 209: Accessory Check

    Main Machine Installation When installing the Internal Multi-fold Unit FD3000 and the Mail Box CS3010 at the same time, first install the base plate [A] of the internal multi-fold unit, then install the mailbox [B]. Then, finish installing the internal multi-fold unit.

  • Page 210: Installation Procedure

    Main Machine Installation Description Q'ty EU/AA Decal: Inkjet (NL) Decal: Inkjet (PT) Seal: Caution (21 Languages) Warranty Caution: FCC Caution: CAN Caution: CE Caution: Cheetah (TAI) Caution: Cheetah (GB) Sheet: EULA (21 Languages) Sheet: Customer Registration Sheet: QIG (10 Languages) Sheet: QIG (11 Languages) Sheet: Notes for Users (Security) Sheet: Airprint...
  • Page 211 Main Machine Installation Removal of Packing Materials and Shipping Retainers Remove the shipping box [A]. Remove the retainer [A] at the lower front right before lifting up the machine, because the handle for lifting the machine is hidden by the retainer [A].
  • Page 212 Main Machine Installation Hold the handles located on both sides (blue circles), and then lift it slowly. Lifting it carelessly or dropping it may cause an injury. • The printer weighs approximately 57 kg (125.7 lb.). Four or more people are required to lift the printer.
  • Page 213 Main Machine Installation Remove the orange tape and retainers on the outside. Open the front cover. Remove the orange tape. Close the front cover. Pull out the 1st/2nd paper feed trays, and then remove the orange tape. Pulling out the Feeler of the Paper Exit Full Sensor •...
  • Page 214 Main Machine Installation Pull the sensor feeler [A] out. Checking the Position of the Paper Exit Feeler Check the following points for the paper exit feeler [A] installed at the paper exit. • It can move in line with the ejection of paper. •...
  • Page 215 Main Machine Installation Name [A] : Upper Tray Number [B] : Lower Paper Size Attach the inkjet decals provided with the machine accessories.
  • Page 216 Main Machine Installation Attach the NFC tag and Bluetooth decal provided with the machine accessories to the operation panel. Toner Bottle Installation In this machine, the PCDU seal is automatically wound in on turning the power on, so there is no PCDU-related task such as pulling out the seal.
  • Page 217 Main Machine Installation Push the toner bottle [A] into the machine slowly. Close the front cover. Connect the power cord to the machine. • Use the power cord that is provided with the machine. Do not use any other power cord. Also, do not use an extension cord.
  • Page 218 Main Machine Installation Set the end fence to fit the paper size that will be used. Paper Settings If necessary, adjust the registration for the paper feed tray. Print the test pattern (14: Trimming Area) with SP2-109-003 for the registration adjustment. For details, see Test Pattern Printing.

  • Page 219: Security Settings

    Main Machine Installation Decreasing a value: The image is moved towards the front edge of the paper. Settings Relevant to the Service Contract Change the necessary settings for the following SP modes if the customer has made a service contract. SP No.
  • Page 220 Main Machine Installation There are 4 types of administrators for the machine: user administrator, machine administrator, network administrator, and file administrator. In the factory default, four administrator's privileges assign to a "Administrator 1". Supervisor There is only one supervisor. The supervisor can specify each administrator's password. Enabling Administrator Authentication To specify administrator authentication, set "Administrator Authentication Management"...
  • Page 221 Main Machine Installation Press [User Management], [Machine Management], [Network Management], or [File Management] to select which settings to manage. Set "Admin. Authentication" to [On]. "Available Settings" appears. 10. Select the settings to manage from "Available Settings". The selected settings will be unavailable to users. The available settings depend on the administrator type.
  • Page 222 Main Machine Installation return to its default state. This will result in the machine setting data, counters, logs and other data being lost. Log in as an administrator from the control panel. To changing the supervisor’s login user name or password, log in as the supervisor. The default login user name for administrator is "admin"...
  • Page 223 Main Machine Installation Press [Change] for "Login User Name". Enter the new login user name, and then press [OK]. 10. Press [Change] for "Login Password". 11. Enter the new login password, and then press [OK]. 12. Enter the new login password for confirmation again, and then press [OK]. 13.
  • Page 224 Main Machine Installation When allocating admistrators' privileges to one person each, select one administrator under each category as shown below. To combine multiple administrator privileges, assign multiple administrator privileges to a single administrator. For example, to assign machine administrator privileges and user administrator privileges to [Administrator 1], press [Administrator 1] in the lines for the machine administrator and the user administrator.
  • Page 225 Main Machine Installation Data" is selected, all user data saved to the HDD up to that point will be erased). Immediately after encryption is enabled, the encryption setting process will take several minutes to complete before you can begin using the machine. •...
  • Page 226 Main Machine Installation Turn ON the main power. Go into the SP mode and push "EXECUTE" in SP5-878-001. Exit the SP mode and turn off the operation switch. Then turn off the main power switch. Turn on the machine power. Do SP5-990-005 (SP print mode Diagnostic Report).
  • Page 227 Main Machine Installation Press [Administrator Tools]. Press [Next] twice. Press [Auto Erase Memory Setting]. Press [On]. Select the method of overwriting. If you select [NSA] or [DoD], proceed to step 12. If you select [Random Numbers], proceed to step 10. 10.

  • Page 228: Installation Procedure

    Main Machine Installation HDD Encryption (When the HDD option is installed) Before You Begin the Procedure: Make sure that the following settings (1) to (3) are not at the factory default settings. (1) Supervisor login password (2) Administrator login name (3) Administrator login password If any of these settings is at a factory default value, tell the customer these settings must be changed before you do the installation procedure.
  • Page 229 Main Machine Installation Press [Machine Data Encryption Settings]. Press [Encrypt]. 10. Select the data to be carried over to the HDD and not be reset. To carry all of the data over to the HDD, select [All Data]. To carry over only the machine settings data, select [File System Data Only]. To reset all of the data, select [Format All Data].
  • Page 230 Main Machine Installation If you have selected [Print on Paper], press the [Start] key. Print out the machine's data encryption key. 12. Press [OK]. 13. Press [Exit]. 14. Press [Exit]. 15. Log out. 16. Turn OFF the main power, and then turn the main power back ON. The machine will start to convert the data on the memory after you turn on the machine.
  • Page 231 Main Machine Installation Confirm whether the encryption has been completed or not on this display. Print the encryption key Use the following procedure to print the key again if it has been lost or misplaced. Press the [User Tools] icon. Press [Machine Features].
  • Page 232 Main Machine Installation The encryption key is printed out as a sheet of paper like the example shown above. Please instruct the customer to keep it in a safe place. Backing Up the Encryption Key The encryption key can be backed up. Select whether to save it to an SD card or to print it. •...
  • Page 233 Main Machine Installation To do this, follow the procedure below. Prepare an SD card that has been initialized in FAT16 format. Using a PC, create a folder in the SD card and name it "restore_key". Create a folder in the "restore_key" folder and name it the same as machine’s serial number, "xxxxxxxxxxx"...
  • Page 234 Main Machine Installation Create a text file and write "nvclear". • Write this string at the head of the file. • Use all lower-case letters. • Do not use quotation marks or blank spaces. • It is judged that a forced start has been selected when the content of "nvclear" is executed and the machine shifts to the alternate system (forced start).
  • Page 235 Main Machine Installation 20: HDD 30: Nothing Auto Remote Firmware Update (ARFU) Settings Specify ARFU settings as required. Operating Conditions: • ARFU requires connection to the Internet. Be sure to get permission from the customer before setting ARFU up. Otherwise, it may cause an incident. •...
  • Page 236 Main Machine Installation Check if one of the following messages appears: "Will you download the latest package Ver *** and update?" or "The installed package is the latest version.". If the message appears, it is possible to execute ARFU. Press “No” and close SP mode to complete the configuration.
  • Page 237 Main Machine Installation 4-2. IPv4 address of the DNS server Check the DNS IPv4 address and check the connection. (In User Tools > Machine Features > System Settings > Interface Settings > DNS configuration) How to find the IP address: Ask the customer to tell you the IP address of the DNS server.
  • Page 238 If access to the external server is restricted, request the network administrator (customer) to permit the following FQDN name for communication.- FQDN: p-rfu-ds2.support.ricoh.com They can be specified also via Web Image Monitor if logged in as the machine administrator from the device if SP5-886-111(Auto Update Setting) is set to "1(ON)".
  • Page 239 RC Gate Type BN1 does not support 2048 bit encryption level communication with Ricoh devices (HTTPS Managed device). Therefore, the device cannot be registered under RC Gate Type BN 1. 2) Ricoh device (HTTPS Managed) that supports only 512 bit encryption level is registered as an external appliance.
  • Page 240 Main Machine Installation Click "Auto Firmware Update". Turn the main power OFF and back ON again after setting SP5-886-111 (AutoUpdateSetting) to "1 (ON)". "Auto Firmware Update" will appear in the menu list of Web Image Monitor. Specify the times and days of the week to prohibit updating. Select the check boxes of the applicable days of the week to prohibit updating on that day Moving the Machine This section shows you how to manually move the machine from one floor to another floor.
  • Page 241 Main Machine Installation • Close all covers and paper trays, including the front cover and bypass tray. • Keep the machine level and carry it carefully, taking care not to jolt or tip it, and protect the machine from strong shocks. •...
  • Page 242 Main Machine Installation • Hold 4 corners on the bottom base when holding the machine with the optional paper feeding tray joined to the main machine. Do not hold any other parts.

  • Page 243: Accessory Check

    Paper Feed Unit PB3240 (M494-17, -21) Paper Feed Unit PB3240 (M494-17, -21) Accessory Check Description Q’ty Remarks Securing Bracket Long Screws (M4 × 10) Coin Screw (M4 × 10) Installation procedure • The main machine weighs approximately 57 kg (125.7 lb.). The printer should always be lifted by at least four people.
  • Page 244 Paper Feed Unit PB3240 (M494-17, -21) Remove the orange tape and retainers. Remove the accessories (fixing screws, etc.) from the package. Holding the grips on the machine, align the machine with the locating pins [A], and place the machine on the paper feed unit.
  • Page 245 Paper Feed Unit PB3240 (M494-17, -21) • When you lift the machine, hold the correct locations [A]. • Do not hold any other parts of the machine when lifting it, because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
  • Page 246 Paper Feed Unit PB3240 (M494-17, -21) Slide the tray carefully into the main unit until it stops. Attach the securing brackets to two positions on the left and right at the rear of the machine (long screw x2: M4x10). Tighten the screws firmly using a coin. Attach the decals as shown below.
  • Page 247 Paper Feed Unit PB3240 (M494-17, -21) Lock the casters of the paper feed unit. 10. Attach the rear lower gap cover [A]. 11. Connect the power cord to the machine. • Stabilizers are attached to the machine when it is shipped. Do not remove them. 12.
  • Page 248 Paper Feed Unit PB3240 (M494-17, -21) SP descriptions • SP1-002 (Side-to-Side Registration) Adjusts the side-to-side registration by changing the laser main scan start position for each mode and tray. Increasing a value: The image is moved towards the rear edge of the paper. Decreasing a value: The image is moved towards the front edge of the paper.
  • Page 249 LCIT PB3260 (M496-17, -27) LCIT PB3260 (M496-17, -27) Accessory Check Descriptions Q’ty Remarks Securing Bracket Long Screws (M4 × 10) Coin Screw (M4 × 10) Hexagonal Bolt Not used in this machine Screw (M4 × 10) Not used in this machine Caution sheet (screw) Installation procedure •...
  • Page 250 LCIT PB3260 (M496-17, -27) Remove the orange tape and retainers. Remove the accessories (fixing screws, etc.) from the package. Holding the grips on the machine, align the machine with the locating pins [A], and place the machine on the paper feed unit.
  • Page 251 LCIT PB3260 (M496-17, -27) • When you lift the machine, hold the correct locations [A]. • Do not hold any other parts of the machine when lifting it, because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
  • Page 252 LCIT PB3260 (M496-17, -27) Slide the tray carefully into the main unit until it stops. Attach the securing brackets [A] to two positions on the left and right at the rear of the machine (long screw x2: M4x10). Tighten the screws firmly using a coin. Attach the decals as shown below.
  • Page 253 LCIT PB3260 (M496-17, -27) Lock the casters of the paper feed unit. 10. Attach the rear lower gap cover [A]. 11. Connect the power cord to the machine. • The stabilizers are attached to the LCIT when it is shipped. Do not remove any of them. 12.
  • Page 254 LCIT PB3260 (M496-17, -27) SP descriptions • SP1-002 (Side-to-Side Registration) Adjusts the side-to-side registration by changing the laser main scan start position for each mode and tray. Increasing a value: The image is moved towards the rear edge of the paper. Decreasing a value: The image is moved towards the front edge of the paper.
  • Page 255 LCIT PB3260 (M496-17, -27) Slide the fences to the required position (A4 or LT), and then tighten the screws. [A]: A4 position [B]: LT position Make sure that the spring [A] is attached. Adjust the following SP to set the paper size of the tandem paper tray. SP5-181-009 (Size Adjust: TRAY 3/T-LCT: 1) 0: A4 LEF 1: LT LEF...
  • Page 256 LCIT RT3030 (D696-17, -27) LCIT RT3030 (D696-17, -27) • To install this optional unit, Paper Feed Unit PB3240 (M494) or LCIT PB3260 (M496) is required. Accessory Check Description Q’ty Remarks Connector Cover Front Bracket Rear Bracket Harness Stud screw Joint Pins Tapping Screw –...
  • Page 257 LCIT RT3030 (D696-17, -27) • LCIT RT3030 [1] can be connected to Paper Feed Unit PB3240 [2] or LCIT PB3260 [3] only in one of the following two combinations. Remove the orange tape and retainers. Remove the accessories (stud screws, etc.) from the package.
  • Page 258 LCIT RT3030 (D696-17, -27) Remove the eight covers on the right of the paper feed unit of the machine. Insert the flat-headed screwdriver into the cover and push and turn the driver counterclockwise to remove Attach the joint pins [A] to the front and rear on the right of the paper feed unit. Attach the front bracket [A] and rear bracket [B] at the positions of the joint pins (Stud screw: ×4).
  • Page 259 LCIT RT3030 (D696-17, -27) Remove the rear cover [A] of the paper feed unit.( ×2). Connect the harness. For a machine with LCIT PB3260 Remove the connection cover [A], and connect the harness [B]. For a machine with Paper Feed Unit PB3240 Connect the harness [A].
  • Page 260 LCIT RT3030 (D696-17, -27) Clamp the harness. For a machine with LCIT PB3260 For a machine with Paper Feed Unit PB3240...
  • Page 261 LCIT RT3030 (D696-17, -27) Attach the rear cover [A] of the paper feed unit.( ×2) 10. Attach the rear lower gap cover [A]. 11. Attach the hooks of the side LCIT to the brackets.
  • Page 262 LCIT RT3030 (D696-17, -27) 12. Connect the cable [A] of the side LCIT to the machine ( ×1). 13. Attach the connector cover [A] ( ×1). 14. Push the side LCIT towards the machine. 15. Turn on the main power. 16.
  • Page 263 LCIT RT3030 (D696-17, -27) SP descriptions • SP1-002 (Side-to-Side Registration) Adjusts the side-to-side registration by changing the laser main scan start position for each mode and tray. Increasing a value: The image is moved towards the rear edge of the paper. Decreasing a value: The image is moved towards the front edge of the paper.
  • Page 264 Anti-Condensation Heater Anti-Condensation Heater • Turn off the main power and disconnect the power supply cord when installing this option. Overview The following diagram shows the heater configuration. When installing a heater, the heater board is required. Part description Tray Tray Tray Tray...

  • Page 265: Accessory Check

    Anti-Condensation Heater Heater TAPPING SCREW - M3X8 for Main Unit THERMOSTAT:ASS'Y Heater HEATER:OPTION:9W SCREW:POLISHED ROUND/ SPRING:M3X5 COVER:PLATE:HEATER DECAL:WARNING (HIGH TEMPERATURE) DECAL:WARNING (HIGH TEMPERATURE)(HEATER OPTION) Harness HARNESS:DEHUMIDIFIER: for PCU SCANNER:PCU Tray HEATER:ASS'Y Heater PB3240 Tray HEATER:ASS'Y Heater PB3260 * : Choose one. Heater Board •...
  • Page 266 Anti-Condensation Heater Installation Procedure Open the front cover. Remove the paper exit tray [A]. Remove the left upper cover [A]. • Slide the cover in the direction of the blue arrow. Remove the rear left cover [A] (coin screw x 2).
  • Page 267 Anti-Condensation Heater Release the two bosses at the back, and remove the controller cover [A]. Open the 1st and 2nd paper feed trays slightly. Remove the left cover [A]. Remove the rear cover [A]. Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching.
  • Page 268 Anti-Condensation Heater Remove the rear lower gap cover [A] (hook×2). 10. Remove the rear lower cover [A].
  • Page 269 Anti-Condensation Heater 11. Attach the heater board [A]. 12. Attach the clamps (LWSM-0306A). Connect the PSU harness [A] to CN904 of the PSU and CN920 of the heater board, and clamp the harness [A]. 13. Connect the BCU harness [A] to CN121 of the BCU and CN930 of the heater board.
  • Page 270 Anti-Condensation Heater 14. Clamp the harness [A] which was connected in step 13. 15. Connect the PFU harness [A] to CN921 of the heater board. 16. Attach the socket on the PFU harness [A] to the rear frame of the main unit.

  • Page 271: Pcu Heater

    Anti-Condensation Heater 17. Connect the connector. 18. Clamp the PFU harness. PCU Heater • Unplug the machine power cord before starting the following procedure. • Do the following procedure not to damage any harnesses. • Check that harnesses are not damaged or pinched after installation. Accessory Check Description Q'ty...
  • Page 272 Anti-Condensation Heater Installation Procedure Install the heater board. (Installation Procedure) Connect the PCU harness [A] to CN922 of the heater board and clamp the harness. Attach the clamps (provided with this unit) around the controller board in the rear main unit. Route the heater cable [A] to the rear of the main unit.
  • Page 273 Anti-Condensation Heater Open the front cover. Open the right cover. Open the transfer unit [A]. Release the lever [A] then remove the PCDU [B]. Carefully and slowly pull out the PCDU without tilting, to prevent toner spillage.
  • Page 274 Anti-Condensation Heater Lift the lever [A] then pull out the waste toner bottle [B]. 10. Take off the heater bracket [A]. 11. Attach the anti-condensation heater (PCU) [A] to the heater bracket [B]. • Fit the anti-condensation heater (PCU) [A] into the tab [C] on the heater bracket [B].
  • Page 275 Anti-Condensation Heater 12. Attach the thermostat [A] to the anti-condensation heater (PCU) [B] ( x1). • Fit the thermostat [A] into the tab [C] on the heater bracket [B].
  • Page 276 Anti-Condensation Heater 13. Remove the development bearing cooling fan [A]. 14. Put back the anti-condensation heater (PCU) [A], and then pass the harness out through the guide [B] at the rear lower part of the PCU rail. 15. Connect the harnesses of the thermostat [A] and of the anti-condensation heater (PCU) [B] to the harnesses [C] which were routed in step 4.
  • Page 277 Anti-Condensation Heater 16. Attach the DECAL:WARNING (HIGH TEMPERATURE) to the bracket. 17. Attach the heater cover [A]. 18. Fix the anti-condensation heater (PCU) and the heater cover with the SCREW:SMALL ROUND/SPRING:M3X5 (provided with this unit). 19. Reattach the development bearing cooling fan, PCDU, waste toner bottle, and all covers which have been removed.
  • Page 278 Anti-Condensation Heater 20. Attach the DECAL:WARNING (HIGH TEMPERATURE) (HEATER OPTION). Tray Heater for Main Unit • Turn off the main power switch and disconnect the power supply cord when installing this option. Accessory Check Description Q’ty Shown in the Overview as Tray Heater for Main Unit TAPPING SCREW - M3X8 Installation Procedure...
  • Page 279 Anti-Condensation Heater Connect the harness of the tray heater [A] for the main unit to the socket in the inner rear frame of the main unit ( x1). Insert the tabs of the tray heater for the main unit in the cutouts in the inner rear frame of the main unit, and then attach the heater ( x1).
  • Page 280 Anti-Condensation Heater Installation Procedure In North America, this option has a decal [A] attached that says 110V-130V. Peel off this decal. Install the heater board. (Installation Procedure) Pull out the 1st and 2nd paper feed trays of the paper feed unit. Pass the harness of the heater [A] for the optional paper feed unit through the hole in the inner rear frame of the optional paper feed unit, and then attach it ( x1).
  • Page 281 Anti-Condensation Heater Remove the bracket [A]. Remove the rear cover [A] of the optional paper feed unit. Connect the PFU harness [A] of the optional paper feed unit to the relay harness [B] of the main unit and the heater harness [C]. •...
  • Page 282 Anti-Condensation Heater Reattach the rear cover of the optional paper feed unit, securing brackets, and rear lower cover of the main unit. Connect the power supply cord and turn ON the main power. Do the following two steps to set the anti-condensation heater to be constantly ON. Set SP5-805-001 (Anti-Condensation Heater ON/OFF setting) to [1].
  • Page 283 Anti-Condensation Heater Install the heater board. (Installation Procedure) Pull out the paper feed tray of the optional LCT unit. Pass the harness of the heater [A] for the optional tray out through the hole in the inner rear frame of the optional LCT unit, and then attach it ( x1).
  • Page 284 Anti-Condensation Heater Remove the rear cover [A] of the optional LCT unit. Connect the PFU harness [A] of the optional LCT unit to the relay harness [B] of the main unit and the heater harness [C]. • Put the PFU harness through the hole which is revealed when the bracket is removed in step 4. Reattach the rear cover of the optional LCT unit, securing brackets, and rear lower cover of the main unit.
  • Page 285 Bridge Unit BU3070 (D685-18) Bridge Unit BU3070 (D685-18) Accessory Check Description Q’ty Tapping screw- M3 × 8 Screw - M4 Knob Screw - M4 Right Front Bracket Upper Left Cover L type connecting bracket Paper Support Guide Driven Roller (Flat) Installation procedure •...
  • Page 286 Bridge Unit BU3070 (D685-18) Remove the orange tapes, shipping retainers, and the accessories (fixing screws, etc.) provided with this unit. Remove the paper exit tray [A]. Remove the connector cover [A].
  • Page 287 Bridge Unit BU3070 (D685-18) Remove the paper exit feeler [A]. Tuck in the lever [A] for detecting when the tray is full. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller [A]. • Insert a flat-headed screwdriver into the depression in the center, and then, lifting the driven roller, unlock the part indicated by the red arrow.
  • Page 288 Bridge Unit BU3070 (D685-18) [A]: The supplied driven roller has flat rollers. [B]: The machine’s standard driven roller has drum-type rollers (as indicated by red frames). Attach the paper support guide [A] (hook x 4). Open the front cover. Remove the left upper cover [A]. The screw removed is used again in step 14.
  • Page 289 Bridge Unit BU3070 (D685-18) 11. Attach the right front bracket [A]. (Tapping screw- M3 × 8) 12. Reattach the small cover [A] using the screw removed in step 10, and close the right door.
  • Page 290 Bridge Unit BU3070 (D685-18) 13. Attach the bridge unit [A] to the machine. (Screw-M4 and Knob screw-M4) 14. Attach the upper left cover [A] using the screw removed in step 9. 15. Attach the L type connecting bracket [A]. To fix the bridge unit securely on the machine, tighten the finisher's joint bracket and L type connecting bracket [A] together when installing the finisher.
  • Page 291 Bridge Unit BU3070 (D685-18) • Finisher SR3210 (D3B8) (Finisher SR3210 (D3B8-17, -21)) 17. After the finisher is installed, turn ON the main power. 18. Check that the finisher can be selected at the operation panel.
  • Page 292 Internal Multi-fold Unit FD3000 (M482-17) Internal Multi-fold Unit FD3000 (M482-17) Accessory Check Description Q’ty Remarks Paper Exit Tray Base Plate Correction Plate for Side-to-side Registration Coin Screw M4 Screw M4x6 Screw M3x6 Bind Screw M3x6 Coin Screw M4x8 Paper Exit Guide (Relay) Use this when connecting a finisher downstream from the internal multi-fold unit.
  • Page 293 Internal Multi-fold Unit FD3000 (M482-17) When installing the internal multi-fold unit alone Do not use the Paper Exit Guide (Relay) [9], Left Upper Cover [11], Support Tray : Shift [12] and Support Tray : Proof [13]. When connecting the finisher SR3230 downstream from the internal multi-fold unit Do not use the Paper Exit Tray [1] and Paper Relay Cover [10].
  • Page 294 Internal Multi-fold Unit FD3000 (M482-17) • When installing the Internal Multi-fold Unit FD3000 and the Mail Box CS3010 at the same time, first install the base plate [A] of the internal multi-fold unit. Then install the mailbox [B]. Then install the internal multi-fold unit.
  • Page 295 Internal Multi-fold Unit FD3000 (M482-17) Remove the small cover [A]. Open the right cover then remove the screw.
  • Page 296 Internal Multi-fold Unit FD3000 (M482-17) Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover [A]. Remove the paper exit feeler [A]. The removed paper exit feeler can be discarded. Tuck in the lever [A] for detecting when the tray is full.
  • Page 297 Internal Multi-fold Unit FD3000 (M482-17) Remove the paper exit tray [A]. 10. Open the front cover, and remove the left upper cover [A] by sliding it in the direction of the arrow. 11. Release the hooks [A], and remove the left rear cover [B].
  • Page 298 Internal Multi-fold Unit FD3000 (M482-17) 12. Remove the connector cover [A]. 13. Remove the driven roller [B] at the machine’s exit tray and attach the supplied driven roller [A]. • Insert a flat-headed screwdriver into the depression in the center, and then, lifting the driven roller, unlock the part indicated by the red arrow.
  • Page 299 Internal Multi-fold Unit FD3000 (M482-17) Align and insert the support guide’s tabs under the notches of the discharge brush frame [A] upward at an angle. Rotate the support guide upward so that the support guide’s hooks [C] become horizontal to the discharge brush frame [B].
  • Page 300 Internal Multi-fold Unit FD3000 (M482-17) Holding the back of the discharge brush frame with the forefingers, push the hooks in horizontally one at a time until they click. Even if the discharge brush is trapped by the support guide, it is acceptable. The following figure shows the mounted unit.
  • Page 301 Internal Multi-fold Unit FD3000 (M482-17) 15. Remove the paper exit lower cover [A]. 16. Attach the base plate [A]. Before you attach the screws, insert the base plate’s 2 tabs [B] into the slots in the machine. (Bind screw M3x6) When installing the Internal Multi-fold Unit FD3000 and the Mail Box CS3010 at the same time, install the base plate [A], then install the mailbox.
  • Page 302 Internal Multi-fold Unit FD3000 (M482-17) 17. Reattach the covers in the following order: paper exit cover [A], upper front cover [B], and small cover [C]. 18. Close the front cover and right door. 19. Attach the cushions to the internal multi-fold unit. It is not necessary to attach the cushions [2] and [3] when the mailbox is attached.
  • Page 303 Internal Multi-fold Unit FD3000 (M482-17) 20. Open the front cover of the internal multi-fold unit, and then tighten the 2 screws in the recesses. This operation is required to apply pressure to the internal multi-fold unit roller when attaching it. The screw holes become inaccessible when the unit is attached to the machine, so be sure to perform this in advance.
  • Page 304 Internal Multi-fold Unit FD3000 (M482-17) 21. Temporarily place the internal multi-fold unit [A] on the base plate. 22. Open the front cover of the internal multi-fold unit, and then, holding the exit tray frame [A] and top part of the opening [B], lift the internal multi-fold unit and attach it to the machine. •...
  • Page 305 Internal Multi-fold Unit FD3000 (M482-17) 23. Attach the securing bracket [A] (M4x6). 24. Temporarily attach the internal multi-fold unit with the supplied coin screw (M4x1). The unit is only temporarily attached at this stage, so leave the screws loose. Fix the screw to the left screw hole [A] of the two screw holes. Do not use the right screw hole [B].
  • Page 306 Internal Multi-fold Unit FD3000 (M482-17) 25. Attach the correction plate for side-to-side registration [A] to the machine (M3x6). Partially secure the adjusting screw [B] on the upper part of the correction plate, and then secure the screw [C] at the bottom part of the plate. 26.
  • Page 307 Internal Multi-fold Unit FD3000 (M482-17) 29. Check the movement at the paper edge from the leading to trailing edges, and turn the adjusting screws of the correction plate to adjust the internal multi-fold unit’s position until the deviation stays within 2 markings on the scale.
  • Page 308 Internal Multi-fold Unit FD3000 (M482-17) 31. Reattach the hooks [A], and re-install the left rear cover [B]. 32. When attaching a finisher downstream from the internal multi-fold unit, attach the supplied paper exit guide (No.9). For details, refer to When Attaching a Finisher Downstream from the Internal Multi-Fold Unit 33.
  • Page 309 Internal Multi-fold Unit FD3000 (M482-17) 35. Tighten the screws to secure the paper exit tray (coin screw x2 :M4x8). 36. Attach the paper relay cover (coin screw x2: M4x8). When Attaching a Finisher Downstream from the Internal Multi-Fold Unit When attaching a finisher downstream from the internal multi-fold unit, attach the supplied left upper cover [A] and paper exit guide (relay) [B].

  • Page 310: Finisher Sr3210 (D3B8-17, -21)

    Internal Multi-fold Unit FD3000 (M482-17) Attach the paper exit guide (relay) [A] provided with this unit (coin screw x2). When attaching the paper exit tray, do not put the movable plate [B] under the paper exit tray, because that would interfere with the operation of the internal multi-fold unit. Attach the left upper cover [A] provided with this unit.

  • Page 311: Accessory Check

    Finisher SR3230 (D3BA-17, -21) Finisher SR3230 (D3BA-17, -21) • To install this optional unit, the following optional units are required. 1. Bridge Unit BU3070 (D685), or Internal Multi-fold Unit FD3000 (M482) 2. LCIT PB3260 (M496), or Paper Feed Unit PB3240 (M494) Accessory Check Description Q’ty...

  • Page 312: Installation Procedure

    Finisher SR3230 (D3BA-17, -21) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. •...
  • Page 313 Finisher SR3230 (D3BA-17, -21) Open the front cover, and remove the orange tapes and shipping retainers. Remove the plate [A] only when installing the punch unit. For details about the punch unit installation, refer to Punch Unit PU3060 (D706-00, -01, -02).
  • Page 314 Finisher SR3230 (D3BA-17, -21) Attach the ground plate [A] (M3x6). Attach the relay guide plate [A] (M3x6). Attach the joint bracket [A] to the main machine ( x4: M4x12). If the machine is equipped with the bridge unit, attach the joint bracket [A] together with the L type connecting bracket [B] of the bridge unit.
  • Page 315 Finisher SR3230 (D3BA-17, -21) • Attach the screw so that the screw head is at the center of the mark. Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach the cushion [A] to the finisher.
  • Page 316 Finisher SR3230 (D3BA-17, -21) If the internal multi-fold unit is installed, connect the finisher cable to the connector on the internal multi-fold unit. Make sure that the finisher’s 2 cables are not crossing each other before you connect the finisher. 10.
  • Page 317 Finisher SR3230 (D3BA-17, -21) 11. Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to the main unit. 12. If the bridge unit is installed, connect the interface cable [A] to the machine. 13.
  • Page 318 Finisher SR3230 (D3BA-17, -21) the adjustment scale for A3/DLT paper (Finisher Registration Adjustment). 17. Check that the finisher can be selected on the operation panel, and check the finisher’s operation. Attaching a Support Tray Explain the following information to the users. The sensor may detect that the exit tray is full prematurely when delivering z-folded sheets or curled paper to the tray.
  • Page 319 Finisher SR3230 (D3BA-17, -21) This can be solved by attaching the proof support tray [B] on the proof tray [A]. Problem that may occur after attaching this support tray: When printing A4, LT or smaller paper with the support tray, the machine stacks only 200 sheets, which is less than the standard specification of 250 sheets.
  • Page 320 Finisher SR3230 (D3BA-17, -21) Support Tray: Shift ("3" marked on the back), provided with the multi-fold unit By attaching Support Tray: Shift [A], more sheets can be stacked when delivering z-folded sheets to the shift tray, preventing premature full detection. The sensor is located at the paper exit.
  • Page 321 Output Jogger Unit Type M25 (D3CJ-01) Output Jogger Unit Type M25 (D3CJ-01) • This jogger unit is installed and used with Finisher SR3230 only. Accessory Check Check the quantity and condition of the accessories against the following list. Description Q’ty Remarks Jogger Unit Cover Jogger Unit...
  • Page 322 Output Jogger Unit Type M25 (D3CJ-01) Remove the rear cover. Remove the shift tray. Push the paper guides to the center.
  • Page 323 Output Jogger Unit Type M25 (D3CJ-01) Remove the rear paper guide cover. Remove the front paper guide cover. Disconnect the main paper guide cover.
  • Page 324 Output Jogger Unit Type M25 (D3CJ-01) Carefully, separate the front tabs at [A], and then remove the main paper guide cover [B]. Disconnect the cover installation bracket. 10. Slowly, disconnect the bracket from the rail above, and then remove it.
  • Page 325 Output Jogger Unit Type M25 (D3CJ-01) 11. At the rear [A], set one shoulder screw. 12. At the front [A], set the other shoulder screw. 13. Spread the paper guides to the maximum width.
  • Page 326 Output Jogger Unit Type M25 (D3CJ-01) 14. Move the jogger arms on the jogger unit to the center. 15. Hold the jogger unit so the hooks [A] on both ends of the unit are in line with the installed shoulder screws [B].
  • Page 327 Output Jogger Unit Type M25 (D3CJ-01) 20. Confirm that the front motor [B] is up under the tray. 21. Fasten the jogger unit at the rear [A] and front [B]. 22. Connect the jogger unit at the rear. 23. Peel the back off the two accessory cushions.
  • Page 328 Output Jogger Unit Type M25 (D3CJ-01) 24. Attach the cushions to the front [A] and rear [B] of the lower arms of the output tray. 25. Set the front end cover [A]. Do not attach the screw yet. 26. Set the rear end cover [A], and then fasten it [B].
  • Page 329 Output Jogger Unit Type M25 (D3CJ-01) 27. Look at the jogger cover. Note the tabs and slots on the rear end [A], center arm covers [B], and front end [C]. 28. Slowly, set the jogger cover [A] on the jogger unit. 29.
  • Page 330 Output Jogger Unit Type M25 (D3CJ-01) 31. In the center under the jogger unit, make sure the rear arm cover [A] and front arm cover [B] fit over the edge of the plate as shown. 32. After making sure that all tabs are set correctly, fasten the cover to the jogger unit. 33.
  • Page 331 Output Jogger Unit Type M25 (D3CJ-01) 35. To avoid a jam at power on, before you turn the machine on you can: Raise the jogger arms [A] slightly so they are not touching the shift tray below. -or- You can spread the jogger arms [B] away from the center so they are not touching the surface of the tray.
  • Page 332 Punch Unit PU3060 (D706-00, -01, -02) Punch Unit PU3060 (D706-00, -01, -02) • This Punch Unit is for Finisher SR3230 (D3BA). Accessory Check Description Q’ty Remarks Punch Unit Registration Guide Plate Punch Waste Paper Guide Hopper Hopper Bracket Harness Tapping Screw- M3×6 Clip Ring Side-to-side Detection Unit Punch Unit Movement Motor Unit...
  • Page 333 Punch Unit PU3060 (D706-00, -01, -02) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. Remove the rear upper cover [A] ( ×2) Remove the rear lower cover [A] (...
  • Page 334 Punch Unit PU3060 (D706-00, -01, -02) Remove the punch guide plate [A]. Attach the punch unit stay [A] ( ×4).
  • Page 335 Punch Unit PU3060 (D706-00, -01, -02) [A]: Rear, [B]: Front Attach the punch waste paper guide [A] ( ×1). • After inserting the front tab of the punch waste paper guide into the frame [B] of the finisher, insert the rear tab into the frame [C]. Attach the hopper bracket [A], inserting from the outside frame of the finisher.
  • Page 336 Punch Unit PU3060 (D706-00, -01, -02) • Hook the hooks of the hopper bracket [A] onto the back side of the frame. • Hook the upper frame of the hopper bracket onto the outside frame of the finisher.
  • Page 337 Punch Unit PU3060 (D706-00, -01, -02) Fix the harness of the hopper sensor. ( ×1) 10. Attach the registration guide plate [A]. ( ×2) [A]: Rear, [B]: Front 11. Attach the side-to-side detection unit [A]. ( ×2)
  • Page 338 Punch Unit PU3060 (D706-00, -01, -02) • Insert the front pins of the side-to-side detection unit into the holes of the frame. 12. Attach the punch unit [A]. ( ×2) • After inserting the pins [B] of the punch unit stay into the front and rear holes of the punch unit, fix the punch unit with two screws.
  • Page 339 Punch Unit PU3060 (D706-00, -01, -02) • Rear • Front...
  • Page 340 Punch Unit PU3060 (D706-00, -01, -02) 13. Attach the punch unit movement motor unit [A]. ( ×2) • Engage the gear [B] of the punch unit movement motor unit with the rack [C] of the punch unit. 14. Connect the harness of the hopper sensor to the connector of the finisher.( ×1)
  • Page 341 Punch Unit PU3060 (D706-00, -01, -02) 15. Connect the harness of the punch unit to the connector of the registration drive unit.( ×1) 16. Connect the harness of the punch unit to the main board, and then clamp it. ( ×2, ×2) 17.
  • Page 342 Punch Unit PU3060 (D706-00, -01, -02) 18. Attach the supplied cover [A] to the punch unit board. 19. Clamp all the harnesses of the punch unit PU3060. ( ×8) 20. Attach the hopper [A]. 21. Attach the rear upper cover, the rear lower cover, the inner cover, and the punch guide plate.
  • Page 343 Finisher SR3210 (D3B8-17, -21) Finisher SR3210 (D3B8-17, -21) • To install this optional unit, the following optional units are required. 1. Bridge Unit BU3070 (D685), or Internal Multi-fold Unit FD3000 (M482) 2. LCIT PB3260 (M496), or Paper Feed Unit PB3240 (M494) Accessory Check Description Q’ty...
  • Page 344 Finisher SR3210 (D3B8-17, -21) Rev. 08/15/2017 Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. •...
  • Page 345 Rev. 08/15/2017 Finisher SR3210 (D3B8-17, -21) ⇒  When the finisher has to be lifted up, for instance, when moving it over an object on the ground, hold the stay of the slide rail or the bottom frame. DO NOT hold the ground plate or caster. The parts to be holded for lifting up Stay of slide rail Caster...
  • Page 346 Finisher SR3210 (D3B8-17, -21) After unpacking, immediately attach the stabilizer [B] to prevent toppling. Push it in thoroughly along the guide [A] until it clicks. Attach the ground plate [A] (M3×6). Remove the external orange tape and shipping retainers.
  • Page 347 Finisher SR3210 (D3B8-17, -21) Open the front cover, and then remove the orange tapes and shipping retainers. Remove the accessories in the package (fixing screws, etc.). Remove the fixing brackets of the stapleless stapler unit. Remove the fixing brackets in the order of [A], [B], and [C]. The fixing brackets are hooked onto a metal plate, so lift them slightly and then remove them.
  • Page 348 Finisher SR3210 (D3B8-17, -21) Be careful so that the fixing brackets do not come into contact with the feedout pawl HP sensor [A]. If they come into contact, check that the feeler [B] for the feedout pawl HP sensor is positioned correctly. Attach the shift tray [A] ( ×1: M4 ×...
  • Page 349 Finisher SR3210 (D3B8-17, -21) Attach the relay guide plate [A]. (M3 × 6) Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach the cushion to the finisher. • Make sure that the cushion is aligned with the left-upper edge [A] of the upper cover. If the internal multi-fold unit is installed on the main machine, cut off the section of the cushion indicated by the notch so that the cushion does not interfere with the I/F connector [A] of the finisher.
  • Page 350 Finisher SR3210 (D3B8-17, -21) If the machine is equipped with the internal multi-fold unit, attach the joint bracket [A] only.
  • Page 351 Finisher SR3210 (D3B8-17, -21) • Attach the screw so that the screw head is at the center of the mark. 11. If the internal multi-fold unit is installed, connect the finisher cable to the connector on the internal multi-fold unit. 12.

  • Page 352: Attaching A Proof Support Tray

    Finisher SR3210 (D3B8-17, -21) unit. If the internal multi-fold unit is installed, make sure that the finisher’s 2 cables are not crossing each other before you connect the finisher. 14. Connect the interface cable [A] to the machine (only when the bridge unit is installed). 15.
  • Page 353 Finisher SR3210 (D3B8-17, -21) The sensor may detect that the exit tray is full prematurely when delivering z-folded sheets or curled paper to the tray. If a message reporting a full paper exit tray appears, the job is suspended until the paper is removed from the paper exit tray.

  • Page 354: Stapleless Stapler Initial Settings

    Finisher SR3210 (D3B8-17, -21) Stapleless Stapler Initial Settings • To adjust the strength of the crimp between sheets of stapled paper, there is a setting to select either single or double stapling. • The crimp is weakened when there is an image (toner) at the point which is to be stapled. There also is a setting to mask the image on the point for stapling, in order to prevent the crimp from being weakened.
  • Page 355 Finisher SR3210 (D3B8-17, -21) Press [Erase Margin for Stapleless Stapler].

  • Page 356: Installation Procedure

    Punch Unit PU3050 Punch Unit PU3050 • This Punch Unit is for the Finisher SR3210 (D3B8). Accessory Check Description Q’ty Remarks Punch unit Cover Stay Hopper Side-to-side detection unit Punch unit movement motor unit Hopper guide plate Guide plate Tapping screws - M3 × 6 Harness (Short) Not used in this machine Harness (Long)
  • Page 357 Punch Unit PU3050 Remove the finisher rear cover [A] ( ×3). Open the top cover, and then remove the arm [A]. Open the finisher front cover, and remove the two knobs. • Knobs with a lock mechanism are removed using a knob screwdriver or similar while releasing the lock.
  • Page 358 Punch Unit PU3050 Remove the finisher inner cover [A] ( ×3). • Disconnect the connector at the back of the inner cover. Cut off part of the finisher inner cover [A].
  • Page 359 Punch Unit PU3050 Remove the guide plate [A] ( ×4). Insert and attach the hopper guide plate [A] from the front ( ×4). At this time, pass the harness [B] through the clamp [C]. 10. Attach the stay [A] ( ×3).
  • Page 360 Punch Unit PU3050 Front [B]: Insert the holes in the stay over the embossed parts on the finisher. Rear [C]: Place the axis of the stay through the notch in the finisher. 11. Insert and attach the guide plate [A] from the rear ( ×2).
  • Page 361 Punch Unit PU3050 13. Connect the harness [A] of the hopper guide plate to the relay connector [B] of the side-to-side detection unit, and then clamp the harness.
  • Page 362 Punch Unit PU3050 14. Insert and attach the punch unit [A] from the rear. 15. Attach the punch unit movement motor unit [A] so that the gear [B] meshes firmly ( ×2). 16. Insert the hopper [A]. 17. Connect the provided harness to the punch unit board [A] and the control board [B] of the finisher (...
  • Page 363 Punch Unit PU3050 ×6). Use Harness (long) for Finisher SR3210. 18. Remove the harness [A] from the clamp [B], and connect it to the punch unit board [C] ( ×1).
  • Page 364 Punch Unit PU3050 19. Connect the harness [A] of the side-to-side detection unit to the relay connector [B] of the harness ( ×1). 20. Connect the harness [A] of the punch unit movement motor unit to the punch unit board [B] ( ×1).
  • Page 365 Punch Unit PU3050 22. Clamp the harnesses. 23. Reattach the finisher rear cover. 24. Reattach the finisher inner cover and three knobs. 25. Close the front cover. 26. Close the top cover. 27. Reconnect the finisher to the machine, and connect the interface cable. 28.

  • Page 366: Accessory Check

    Rear bracket (with shoulder screw) For this machine, use the shoulder screw only. Support bracket A Not used for SP 8400DN Support bracket B Front securing bracket (with M4x6 screw and nut) Rear securing bracket (with M4x6 screw and nut)
  • Page 367 Mail Box CS3010 (M481-17) • With this model, use decal [B]. (The illustrations on the decals look similar, but the shape of the tray is different.)
  • Page 368 Mail Box CS3010 (M481-17) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. •...
  • Page 369 Mail Box CS3010 (M481-17) Removal of the Machine Exterior Remove the small cover [A]. Open the right cover then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover [A].
  • Page 370 Mail Box CS3010 (M481-17) Remove the right upper cover [A] as shown by the arrow. Open the cover [A]. Remove the top right cover [A].
  • Page 371 Mail Box CS3010 (M481-17) Remove the rear left cover [A] (coin screw × 2). Remove the rear cover [A]. Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching.
  • Page 372 Mail Box CS3010 (M481-17) Using a flat-headed screwdriver, remove the cover [A]. 10. Remove the top rear cover [A]. Transferring the Operation Panel To secure space for installing Mail Box CS3010, move the operation panel to the front. Also, pull out the USB cable connected to the operation panel as far as needed for the move.
  • Page 373 Mail Box CS3010 (M481-17) When installing the Mail Box CS3010 and the Attention Light AL3000 at the same time, install the attention light (Installation Procedure) after doing step 1. Then install the mail box. Reattach the covers in the following order: top rear cover, rear cover, rear left cover (coin screws). Remove the operation panel upper cover [A].
  • Page 374 Mail Box CS3010 (M481-17) Remove the operation panel [A] from the machine while keeping the USB cable connected to the machine. Place the operation panel [A] on the top rear cover with LCD facing down. Open the inverter guide cover [A], and remove the inverter guide cover and its exterior cover. Lift the exterior cover from the screw bosses [B], and then slide the inverter module in the direction of the blue arrow and remove it.
  • Page 375 Mail Box CS3010 (M481-17) Release the harness [A] of the inverter guide cover sensor from the harness guide. Remove the inverter guide [A]. Remove the inverter guide bracket [A]. 10. Attach the operation panel more forward than before. [A]: Installed position: After moving [B]: Installed position: Before moving [C]: Adjust the tab at the base of the operation panel to the indicated position [D]: Position of screw holes for operation panel securing brackets: After moving...
  • Page 376 Mail Box CS3010 (M481-17) 11. Fasten the USB cable and the harness at the position [A] using the supplied clamp. 12. Reattach the harness. Pass all the harnesses [A] below the guide [B].
  • Page 377 Mail Box CS3010 (M481-17) 13. Pass the USB cable [B] between the ribs at the indicated locations ([A]). Check that the harness [A] is not outside of the guide. If the harness is outside of the guide, the harness may become damaged.
  • Page 378 Mail Box CS3010 (M481-17) Installation of the Mailbox • When lifting the mailbox to unpack it, hold the parts circled in blue. • Be sure not to hold the unit’s upper central part, where the feeler [A] to detect when the paper tray is full is located.
  • Page 379 Mail Box CS3010 (M481-17) Attach the support bracket [A] (M4x6). Use the bracket with “B” stamped on it. Remove the shoulder screw from the bracket (provided with this unit), and attach the shoulder screw [A]. Attach the rear cover [A] provided with this unit (hook x 2).
  • Page 380 Mail Box CS3010 (M481-17) Attach the rear top cover [A] provided with this unit (M3x6, hook x 1). Place the mailbox on a flat surface. • Put the mailbox on a table so that the rear part [A] is over the edge. Be careful not to drop the mailbox.
  • Page 381 Mail Box CS3010 (M481-17) Release the rear cover’s hooks [A] and [B], and then remove the rear cover by holding it at the top and pulling it. 10. Hold the areas shown by the blue circles, and mount the mailbox on the machine. When you mount the mail box, it is easier if you stand at the right side of the machine, facing the bypass tray.
  • Page 382 Mail Box CS3010 (M481-17) • Slide the mailbox plate [G] toward the stopper [H] on the machine’s mounting base until it stops. 12. Attach the rear securing bracket [A] (hook x1).
  • Page 383 Mail Box CS3010 (M481-17) 13. Attach the front securing bracket [A] (hook x1). 14. At the rear side of the mailbox, fasten the joint [A] to the indented part of the support bracket [B] (M4x6 screw) as shown. 15. Connect the harness [A] to the relay connector on the machine, and insert the clamp attached to the harness into the hole [B] in the machine frame.
  • Page 384 Mail Box CS3010 (M481-17) 16. Insert the top right cover [A] (provided with this unit) beneath the mailbox, and secure it to the machine (M3x6). 17. Reattach the rear cover [A] of the mailbox. (M3x8) 18. Attach the supplied inverter tray. 19.
  • Page 385 Mail Box CS3010 (M481-17) 20. Remove the canopy [A] of the upper front cover. 21. Reattach the right upper cover, upper front cover, and small cover. 22. Reattach the operation panel top cover. Make sure that the harness and USB cable are not caught when attaching the operation panel top cover. Installation of Stabilizers Install stabilizers according to the following table.
  • Page 386 Mail Box CS3010 (M481-17) Configuration Securing Right stabilizer Left stabilizer brackets Unit With Finisher and Side Not required Not required LCIT Required (Cannot be installed (The connection between the main because it interferes with unit and the finisher functions as a the LCIT.) stabilizer.) Remove the rear lower gap cover [A].
  • Page 387 Mail Box CS3010 (M481-17) Remove the two covers for the stabilizers [A] at the right of the paper feed unit. Remove the two arms [A]. Pull out the arms while pressing the lock [B]. Insert the two right arms [A] (provided with the mailbox) where the old ones went (M4x6). Place the right stabilizer [A] on a level floor, push it against the paper feed unit, and tighten the arms and stabilizer together (coin screw x 4).
  • Page 388 Mail Box CS3010 (M481-17) Insert the two left arms [A] until they stop. Place the left stabilizer [A] on a level floor, push it against the paper feed unit, and tighten the arms and stabilizer together (coin screw x 6).
  • Page 389 Mail Box CS3010 (M481-17) 10. Attach the caution decal at the position [A]. Two decals come with the accessories. One of them is for use with another model, so make sure you attach the correct one. The decal cautions users not to pull out more than one tray at the same time. Be sure to instruct users to pull out the paper feed trays one at a time when using the machine with the mailbox.

  • Page 390: Component Check

    Attention Light AL3000 (M500-36) Attention Light AL3000 (M500-36) Component Check Description Q’ty Remarks Attention Light Harness Bracket Large Clamp Small Clamp Use only two in this machine. Screw (M3x8) Screw (Round-headed) (M3x8) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 391 Attention Light AL3000 (M500-36) Remove the small cover [A]. Open the right cover then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover. Remove the upper front cover [A].
  • Page 392 Attention Light AL3000 (M500-36) Remove the right upper cover [A] as shown by the arrow. Remove the cover [A]. Remove the top right cover [A].
  • Page 393 Attention Light AL3000 (M500-36) Remove the rear left cover [A] (coin screw x2). Remove the rear cover [A]. Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching.
  • Page 394 Attention Light AL3000 (M500-36) 10. Using the flat-headed screwdriver, remove the cover [A]. 11. Remove the top rear cover [A]. 12. Remove the controller box cover [A]. Red Circle: Remove, Blue Circle: Loosen...
  • Page 395 Attention Light AL3000 (M500-36) 13. Remove the operation panel upper cover [A]. 14. Remove the screws and clamps securing the operation panel to the hinge. 15. Spread out the service mat [A] on top of the machine, detach the operation panel from the hinge, and then place the operation panel face down on the mat.
  • Page 396 Attention Light AL3000 (M500-36) 16. Remove the rear center cover [A]. 17. Connect the 5-pin connector [B] to the operation panel connector [A]. 18. Secure the harness with the clamp and route the harness [A] along the USB cable. 19. Reattach the rear center cover of the operation panel, and then reattach the operation panel. 20.
  • Page 397 Attention Light AL3000 (M500-36) 21. Attach the clamps (provided with this unit) on the rear side. 22. Route the harness on the rear side. EU/AA: 23. Fix the harness on the front side.
  • Page 398 Attention Light AL3000 (M500-36) 24. Release the USB cable [A] from the cable guide. 25. Route the harness as shown below, then reattach the USB cable. Attach the surplus length of the harness as shown below. (EU/AA only)
  • Page 399 Attention Light AL3000 (M500-36) 26. Position the clamp between the two cable ties [A]. (This is in order to prevent the harness from coming off.) 27. Connect the white 3-pin connector to CN543 [A] on the IPU. 28. Reattach the top rear cover. 29.
  • Page 400 Attention Light AL3000 (M500-36) 31. Attach the bracket [A] (M3x8). 32. Attach the large clamp (provided with this unit) on the bracket. 33. Connect the harness to the connector of the attention light. 34. Attach the attention light [A] on the main machine (M3x8 round-head screws). Make sure the harness does not get caught when attaching the attention light.

  • Page 401: Indicator Behavior

    Attention Light AL3000 (M500-36) 35. Reattach the covers in the following order: top right cover, upper front cover, and small cover. Indicator Behavior When multiple conditions coincide, statuses are indicated in the following order: Priority Indication Machine Status Lights in red Unable to execute a job.

  • Page 402: Nfc Card Reader Type P11 (M512-18)

    NFC Card Reader Type P11 (M512-18) NFC Card Reader Type P11 (M512-18) Accessory Check Description Q’ty Remarks Reader Spacer Reader Cover Reader Holder NFC Reader Sponge Cushions Lower Cover Upper Cover Screw (M3x20) Screw (M3x10) Screw (M3x8) Tapping screw (M5x13) This screw is used for making threaded holes in the cover.

  • Page 403: Installation Procedure

    NFC Card Reader Type P11 (M512-18) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. Remove the small cover [A].
  • Page 404 NFC Card Reader Type P11 (M512-18) Open the right cover, then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover [A]. Remove the right upper cover [A] as shown by the arrow.
  • Page 405 NFC Card Reader Type P11 (M512-18) Remove the operation panel upper cover [A]. Remove the operation panel right cover [A]. Connect the USB cable (800mm) to the machine’s operation panel connector. Pass the connector at the other end of the cable through the gap in the hinge. If it is difficult to pass the cable through, loosen the two screws of the hinge to widen the gap.
  • Page 406 NFC Card Reader Type P11 (M512-18) Make a single loop in the part of the cable which has passed through the gap in the hinge, and attach the ferrite core [A] to it. 10. Reattach the operation panel right cover. When reattaching the cover, pass the USB cable through the U-shaped groove [A] at the hinge of the operation panel and notch [B] on the cover under the cover.
  • Page 407 NFC Card Reader Type P11 (M512-18) 11. Pass the USB cable through the hole at the front [A]. 12. Reattach the operation panel upper cover. Depending on the part where the NFC reader is attached, store the surplus part of the USB cable under the operation panel upper cover.
  • Page 408 NFC Card Reader Type P11 (M512-18) • Be careful not to drop the shavings into the machine (do not leave shavings around the holes). 15. Reattach the covers in the following order: right upper cover [A], upper front cover [B], small cover. When attaching the right upper cover, pass the USB cable through the notch [C] in the right upper cover.
  • Page 409 NFC Card Reader Type P11 (M512-18) 18. Attach the lower cover [A] by engaging it with the two tabs on Bracket B (M3x8). 19. Attach the upper cover [A] (M3x10). 20. Attach the reader spacer [B] to the reader holder [A].
  • Page 410 NFC Card Reader Type P11 (M512-18) 21. Attach the sponge cushions [A] to two points on the reader spacer as shown. 22. Make a single loop in the USB cable, and then attach the ferrite core [A]. Attach the ferrite core to the cable 45 mm away from the cable end. 23.
  • Page 411 NFC Card Reader Type P11 (M512-18) 25. Remove the release paper [A] at the back of the reader holder, and then secure the NFC reader on the table. As required, use the stick-type clamps [A] to secure the USB cable.

  • Page 412: External Nfc Card Reader Bracket Type P11 (M512-17)

    External NFC Card Reader Bracket Type P11 (M512-17) External NFC Card Reader Bracket Type P11 (M512-17) Accessory Check Description Q’ty Remarks Reader Spacer Reader Cover Reader Holder Sponge Cushions Lower Cover Upper Cover Screw (M3x20) Screw (M3x10) Screw (M3x8) Tapping screw (M5x13) This screw is used for making threaded holes in the cover.

  • Page 413: Installation Procedure

    External NFC Card Reader Bracket Type P11 (M512-17) Installation Procedure An IC card reader and a USB cable (recommended length: 800 mm) are not included with this unit. The customers must obtain these themselves, and the technicians must install them. The installation procedure depends on whether the USB type is a USB mini [A] or standard type A [B] connector.
  • Page 414 External NFC Card Reader Bracket Type P11 (M512-17) The IC card reader provided by the customer may be too thick to attach to the reader cover. If this happens, it is not necessary to attach the spacer to the reader holder. Directly attach the sponge cushions [B] to the IC card reader holder [A].
  • Page 415 External NFC Card Reader Bracket Type P11 (M512-17) Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover. Remove the upper front cover [A]. Remove the right upper cover [A] as shown by the arrow. Remove the rear cover [A].
  • Page 416 External NFC Card Reader Bracket Type P11 (M512-17) Remove the cover [A] over the machine’s USB slot and pass the cable through. Make a single loop in the USB cable, and then attach the ferrite core [A]. Connect the USB cable [A] to the machine’s USB port. There are two USB ports.
  • Page 417 External NFC Card Reader Bracket Type P11 (M512-17) Pass the USB cable from the back to the right side of the machine. Pass the cable behind the pillar [A]. 10. Clamp the cable at four points on the right side. Use the clamps supplied with this option.
  • Page 418 External NFC Card Reader Bracket Type P11 (M512-17) 11. Attach Bracket B [A] to the machine’s right frame (M3x8). 12. Thread the holes in the removed right upper cover (3 points). • Using the supplied tapping screw (M5x13) [A], position the screw to the center part of the guide rib and thread each hole.
  • Page 419 External NFC Card Reader Bracket Type P11 (M512-17) 14. Pass the USB cable through the groove in the cover. 15. Attach the bracket for side table [A] to the right upper cover (M3x20). 16. Attach the lower cover [A] by engaging it with the two tabs on Bracket B (M3x8). 17.
  • Page 420 External NFC Card Reader Bracket Type P11 (M512-17) 18. Attach the reader spacer [B] to the reader holder [A]. The IC card reader may be too thick to attach the reader cover. If this happens, it is not necessary to attach the spacer to the reader holder.
  • Page 421 External NFC Card Reader Bracket Type P11 (M512-17) 21. Connect the USB cable to the NFC reader. 22. Place the NFC reader [A] on the spacer [B], and then attach the reader cover [C]. Be careful not to trap the USB cable between the covers. 23.
  • Page 422 External NFC Card Reader Bracket Type P11 (M512-17) As required, use the stick-type clamps [A] to secure the USB cable.

  • Page 423: Internal Options

    Internal Options Internal Options Slot Option USB mini Usually the cover is attached. It is not used by the user. USB port (type A) Used for IC card authentication *1 USB port (type B) For printing via USB, a USB port on the Extended USB Board is used. Ethernet port Used for the print function (via network) SD card slot...

  • Page 424: Ieee 1284 Interface Board Type M19 (D3C0-17)

    IEEE 1284 Interface Board Type M19 (D3C0-17) IEEE 1284 Interface Board Type M19 (D3C0-17) Accessory Check Description Q’ty Remarks IEEE 1284 Interface Board FCC document Notes for users Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 425 IEEE 1284 Interface Board Type M19 (D3C0-17) Insert the IEEE 1284 Interface Board into the I/F slot. (coin screw x2) Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools >...

  • Page 426: Ieee 802.11A/B/G/N Interface Unit Type M19 (D3Br-01)

    IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) Accessory Check Description Q’ty IEEE802.11a/b/g/n Unit Clamps Velcro Fasteners Notes for Users • Since disassembly/alteration of a wireless LAN board is illegal, during service replacements, replace the whole PCB assembly.
  • Page 427 IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) • When using wireless LAN (IEEE802.11 b/g/n:2.4-GHz band), this radio product uses the 2.4-GHz band. Check that industrial, scientific and medical devices using the same frequency bands, such as a microwave oven or a cordless telephone, are not used nearby. •...

  • Page 428: User Tool Settings For Ieee 802.11A/B/G/N

    IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) Attaching the Antenna Attach the velcro fastener [B] (provided with this unit) on the antenna [A]. • Attach the velcro fastener to the bottom half of the case (where the cable is located). •...

  • Page 429: Sp Mode Settings For Ieee 802.11 Wireless Lan

    IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) Press "Machine Features" > "System Settings". • Select "Interface Settings"> "Network" > "LAN Type". The "LAN Type" (default: Ethernet) must be set for either Ethernet or wireless LAN. Select "Interface Settings"> "Wireless LAN". Only the wireless LAN options show. Set the "Communication Mode".
  • Page 430 IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) SP No. Name Function SP5-840-006 Channel MAX Sets the maximum range of the channel settings for the country. SP5-840-007 Channel MIN Sets the minimum range of the channels settings allowed for your country. SP5-840-011 WEP Key Select Used to select the WEP key (Default: 00).

  • Page 431: Hdd Option Type P13 (M513-19)

    HDD Option Type P13 (M513-19) HDD Option Type P13 (M513-19) Component Check Description Q’ty Remarks Power Cord Coin Screw EMC Address Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 432 HDD Option Type P13 (M513-19) Install the HDD option in the indicated position. Connect the power cord and FFC to the HDD option. Hook the mounting indents on the HDD option onto the tabs on the side frame.
  • Page 433 HDD Option Type P13 (M513-19) Fasten the HDD option (coin screw x2). Fasten the HDD option to the controller board (coin screw x1). Connect the power cord and FFC to the controller board.
  • Page 434 HDD Option Type P13 (M513-19) Reattach the rear left cover (coin screw x 2). Turn ON the main power. Initialization (formatting) of the HDD automatically starts. 10. Print out the "Configuration Page", and then check if this option is correctly recognized. •...

  • Page 435: Extended Usb Board Type M19 (D3Bs-01)

    Extended USB Board Type M19 (D3BS-01) Extended USB Board Type M19 (D3BS-01) Component Check Items Q’ty Remarks Extended USB Board Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 436 Extended USB Board Type M19 (D3BS-01) Insert the Extended USB Board into the I/F slot. (coin screw x 2) Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools > Machine Features > Printer Features > List/Test Page > Configuration Page •...

  • Page 437: Sd Card Options

    SD Card Options SD Card Options SD Card Slots [A]: SD card slot 1 (option slot) [B]: SD card slot 2 (service slot) List of Slots Used Optional SD cards can be set in either slot 1 or slot 2. But slot 2 is the service slot, so we recommend that you use slot 1 to install the SD card options.

  • Page 438: Sd Card Appli Move

    SD Card Appli Move SD Card Appli Move Overview Since there are only two SD card slots (one of them is a service slot), three or more SD card applications cannot be used simultaneously. However, if multiple SD card applications are merged, three or more SD card options can be used. This function is referred to as the "SD card merge function".

  • Page 439: Move Exec

    SD Card Appli Move Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover [A]. Insert the SD card in the storage location [A] inside the cover. Reattach the upper front cover and small cover.
  • Page 440 SD Card Appli Move Set the destination SD card (SD card where data is to be stored) in Slot 1 [A], and set the original SD card (SD card from which data is to be transferred) in Slot 2 [B]. Turn ON the main power, and press [ENTER] in SP5-873-001 (SD Card Appli Move: Move Exec).

  • Page 441: Undo Exec

    SD Card Appli Move Undo Exec "Undo Exec" (SP5-873-002) lets you move back application programs from an SD card in Slot 1 (upper) to the original SD card in Slot 2 (lower). You can use this program when, for example, you have mistakenly copied some programs by using "Move Exec".
  • Page 442 SD Card Appli Move 10. Reattach the SD card slot cover [A]. (coin screw x 1) 11. Turn ON the main power, and check that the application has been deleted.

  • Page 443: Postscript3 Unit Type P13 (M513-22, -23, -24)

    PostScript3 Unit Type P13 (M513-22, -23, -24) PostScript3 Unit Type P13 (M513-22, -23, -24) Accessory Check Description Q’ty SD Card (PostScript3 Unit) PS3 Decal Overview of PostScript3 Unit Type P13 (Adobe PS) This machine is equipped with a clone program for emulating Adobe PostScript/PDF (hereafter “Clone PS”) as a standard feature.
  • Page 444 PostScript3 Unit Type P13 (M513-22, -23, -24) • When installing more than one SD card, perform the merge operation (SD Card Appli Move). Remove the SD card slot cover [A] (coin screw x 1). Insert the PS3 SD card in SD card slot 1 [A: Upper Slot]. Reattach the SD card slot cover (coin screw x 1).
  • Page 445 PostScript3 Unit Type P13 (M513-22, -23, -24) Press [Restart] when the following message appears. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools > Machine Features > Printer Features > List/Test Page > Configuration Page Note that the description of Firmware Version shown in the printed Configuration Page differs between Clone PS and Adobe PS.
  • Page 446 PostScript3 Unit Type P13 (M513-22, -23, -24) Click the “Accessories” tab and configure settings for Adobe PS/Clone PS using the PostScript pull-down menu. • Setting items (Mac OS X): If the driver is installed by means of the Bonjour function or “HP Jetdirect - Socket”, the settings will be automatically configured.

  • Page 447: Xps Direct Print Option Type P13 (M513-09, -10, -11)

    XPS Direct Print Option Type P13 (M513-09, -10, -11) XPS Direct Print Option Type P13 (M513-09, -10, -11) Accessory Check Description Q'ty Remarks SD Card (XPS Direct Print) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 448 XPS Direct Print Option Type P13 (M513-09, -10, -11) Insert the XPS SD card in SD card slot 1 [A: Upper Slot]. Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. •...

  • Page 449: Vm Card Type P13 (M513-25, -26, -27)

    VM Card Type P13 (M513-25, -26, -27) VM Card Type P13 (M513-25, -26, -27) Accessory Check Description Q’ty SD Card (VM Card) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 450 VM Card Type P13 (M513-25, -26, -27) Insert the VM card in SD card slot 1 [A: Upper Slot]. Reattach the SD card slot cover (coin screw x 1). Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. •...

  • Page 451: Ipds Unit Type P13 (M513-13, -14, -15)

    IPDS Unit Type P13 (M513-13, -14, -15) IPDS Unit Type P13 (M513-13, -14, -15) Accessory Check Description Q'ty Remarks SD Card (IPDS Unit) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 452 IPDS Unit Type P13 (M513-13, -14, -15) Insert the IPDS card in SD card slot 1 [A: Upper Slot]. Reattach the SD card slot cover (Coin screw x 1). Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. •...

  • Page 453: Remote Settings

    @Remote Settings @Remote Settings • Prepare and check the following check points before you visit the customer site. For details, ask the @Remote key person. Check points before making @Remote settings The setting of SP5-816-201 in the mainframe must be "0". Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be correctly programmed.
  • Page 454 @Remote Settings Value Meaning Solution/ Workaround Parameter error Dial-up authentication error * These errors occur only in the modems that support @Remote. Answer tone detection error Carrier detection error Invalid setting value (modem) Low power supply current unplugged modem Busy line Make sure that the screen displays the Location Information with SP5-816-205 only when it has been input at the Center GUI.
  • Page 455 @Remote Settings Code Meaning Solution/ Workaround the Inquiry or Registration. -12003 Attempted registration without execution of a Perform Confirmation before attempting the confirmation and no previous registration. Registration. -12004 Attempted setting with illegal entries for certification Check ID2 of the mainframe. and ID2.
  • Page 456 @Remote Settings 3: The registered device by the external RCG is being set. In this status the embedded RCG device cannot be set. 4: The registered module by the external RCG has not started. • SP5-990-002 (SP Print Mode: SP(Mode Data List) Prints the configuration sheets of the system and user settings: SMC.
  • Page 457 @Remote Settings • SP5-816-207 (Remote Service: Register Result DFU(SSP) Displays a number that indicates the registration result.

  • Page 458: Operation Guidance For Users

    Operation Guidance for Users Operation Guidance for Users Function/Operation Instruction to provide • Basic machine functions, How to load the toner bottle • operations How to load paper and other consumables/supplies • How to turn the main power switch ON/OFF •...

  • Page 459: Preventive Maintenance

    PM Parts Settings 3. Preventive Maintenance PM Parts Settings Replacement procedure of the PM parts When you replace the PM parts, you need to reset the PM counter manually. There are two ways to reset the PM counter for this machine. •...
  • Page 460 PM Parts Settings Exit the SP mode. Method 2: By [PM Counter / New Unit Set] Menu Enter the SP mode. Output the SMC logging data with SP5-990-004. Make sure to shut down and reboot the machine once before printing the SMC. Otherwise, the latest settings may not be collected when the SMC is printed.

  • Page 461: After Installing The New Pm Parts

    PM Parts Settings Turn OFF the main power and unplug the power cord from the wall outlet. Replace the PM parts and turn the main power ON. The machine will reset the PM counters automatically. In the case of the development unit, developer initialization will also be done automatically.
  • Page 462 PM Parts Settings • SP7-906 (Previous Unit Counter:Distance) Displays the rotation distance of the previous drum. • SP7-908 (Previous Unit Counter: Pages (%)) Displays the PM counter of the previous PM Part which was replaced last time. • SP7-944 (PM Counter Display: Distance) Displays the rotation distance of the current drum.

  • Page 463: Pm Parts List

    PM Parts List PM Parts List See “Appendices” for the following information: • Preventive Maintenance Items...

  • Page 464: Replacement And Adjustment

    Notes on the Main Power Switch 4. Replacement and Adjustment Notes on the Main Power Switch Push Switch The main power button of this machine has been changed to a push-button switch from the conventional rocker switch. The push switch has characteristics and specifications different from the rocker switch. Care must be taken when replacing and adjusting parts.
  • Page 465 Notes on the Main Power Switch In this case, the machine has not failed. The cause is due to the timing of releasing the residual charge. If you press the main power switch while the residual charge was already released, the power ON flag will not be set. At this time, start the machine manually by pressing the main power switch.
  • Page 466 Notes on the Main Power Switch • Forced shutdown may damage the hard disk and memory, and can cause damage to the machine. Use a forced shutdown only if it is unavoidable.

  • Page 467: Beforehand

    Beforehand Beforehand • Turn off the main power switch and disconnect the power cord. • After replacing, make sure that all removed harnesses are connected up again and secured in their clamps.

  • Page 468: Special Tools And Lubricants

    Special Tools and Lubricants Special Tools and Lubricants The following special tools should be prepared for maintenance of this model in the field. Unique or Common: U: Unique for this model C: Common with listed model Item Part Number Description Q’ty Unique or Common B6455020...

  • Page 469: Exterior Covers

    Exterior Covers Exterior Covers Precautions concerning Stabilizers The stabilizers [A] are necessary for meeting the requirements of IEC60950-1, the international standard for safety. The aim of these components is to prevent the products, which are heavy, from toppling as a result of people running into or leaning onto the products, which can lead to serious accidents such as persons becoming trapped under the product.
  • Page 470 Exterior Covers Left and Right Side Covers Cover name Left rear cover Controller cover Left cover Left upper cover Right upper cover Right door Right rear cover Paper Exit Covers/Top Covers Cover name Paper exit cover Upper inner cover Top rear cover Top right cover Operation panel upper cover Paper exit front cover...

  • Page 471: Quick Reference For Removing Covers

    Exterior Covers Inner Cover The colors of parts and decals may vary depending on the model. Cover name Inner cover Quick Reference for Removing Covers Front Cover Open the front cover [A].

  • Page 472: Controller Cover

    Exterior Covers Unhook the belt tip and detach it [A]. Pressing down the stopper [A], slide the front cover [B] to the right and detach it. Controller Cover Remove the rear left cover.(Rear Left Cover)
  • Page 473 Exterior Covers Release the two bosses at the back, and remove the controller cover [A]. Left Upper Cover • Each part enclosed by a blue circle has a tab. Be careful not to damage it when attaching and detaching. Open the front cover. (Front Cover) Remove the paper exit tray.

  • Page 474: Left Upper Cover

    Exterior Covers Left Rear Cover Remove the left upper cover. (Left Upper Cover) Release the hooks [A], and remove the left rear cover [B]. Left Cover Each part enclosed by a blue circle has a tab. Be careful not to damage it when attaching and detaching. Remove the left rear cover.
  • Page 475 Exterior Covers Remove the rear lower gap cover. (Rear Lower Gap Cover) Pull out the 1st and 2nd paper feed trays. Remove the left cover [A]. Order to remove Front cover Paper exit tray Left upper cover Left rear cover Rear left cover Controller cover Rear lower gap cover...

  • Page 476: Rear Left Cover

    Exterior Covers 1st paper feed tray 2nd paper feed tray 10. Left cover Rear Left Cover Remove the rear left cover [A] (coin screw x 2). Rear Cover Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching. Remove the rear left cover.

  • Page 477: Rear Lower Gap Cover

    Exterior Covers Rear Lower Gap Cover Remove the rear lower gap cover [A]. (hook×2) Rear Lower Cover Remove the rear left cover. (Rear Left Cover) Remove the rear cover. (Rear Cover) Remove the rear lower gap cover. (Rear Lower Gap Cover) Remove the rear lower cover [A].

  • Page 478: Right Upper Cover

    Exterior Covers Remove the right rear cover [A]. ( x4, among them, tapping screw [B] x1) • When installing, insert the projections [A] in the holes [B], taking care not to trap the harness. Right Upper Cover Remove the upper front cover. (Upper Front Cover)

  • Page 479: Right Cover

    Exterior Covers Remove the right upper cover [A] as shown by the arrow. Right Cover Remove the main power switch cover. (Main Power Switch Cover) Open the right cover. Remove the right rear cover. (Right Rear Cover) Remove the rear lower cover. (Rear Lower Cover) Remove clamps and connectors.

  • Page 480: Upper Front Cover

    Exterior Covers Release the right cover arms [A] [B]. ( ×2) Slide to the left and remove the right cover [A]. ( ×1) Upper Front Cover Remove the small cover [A].

  • Page 481: Main Power Switch Cover

    Exterior Covers Open the right cover, then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover [A]. Main Power Switch Cover Pull out paper trays 1 [A] and 2 [B].

  • Page 482: Paper Exit Tray

    Exterior Covers Remove the main power switch cover [A]. Paper Exit Tray Remove the paper exit tray [A]. Paper Exit Cover Remove the upper front cover. (Upper Front Cover) Remove the paper exit tray. (Paper Exit Tray) Remove the paper exit cover [A].

  • Page 483: Paper Exit Lower Cover

    Exterior Covers Paper Exit Lower Cover Remove the left rear cover. (Left Rear Cover) Remove the paper exit cover. (Paper Exit Cover) Remove the connector cover [A]. Remove the paper exit lower cover [A]. Upper Inner Cover Remove the paper exit lower cover. (Paper Exit Lower Cover) Turn over the operation panel.
  • Page 484 Exterior Covers Remove the inverter guide [A]. Remove the cap [A]. Remove the screw of the upper inner cover [A]. Remove the upper inner cover [A].

  • Page 485: Paper Exit Front Cover

    Exterior Covers Paper Exit Front Cover Remove the paper exit lower cover. (Paper Exit Lower Cover) Remove the paper exit front cover [A]. Top Right Cover Remove the upper front cover. (Upper Front Cover) Remove the right upper cover. (Right Upper Cover) Open the cover [A].

  • Page 486: Inner Cover

    Exterior Covers Using a flat-headed screwdriver, remove the cover [A]. Remove the top rear cover [A]. Inner Cover Pull out the toner bottle. Remove the PCDU. (PCDU) Remove the waste toner bottle. (Waste Toner Bottle) Remove the front cover. (Front Cover)
  • Page 487 Exterior Covers Remove the support [A]. Remove the laser unit cover [A]. Lift the lever [A]. Pull the 1st paper feed tray a short way out.

  • Page 488: Toner Supply Housing

    Exterior Covers Remove the inner cover [A]. Toner Supply Housing Pull out the toner bottle. Remove the paper exit lower cover. (Paper Exit Lower Cover) Remove the upper inner cover. (Upper Inner Cover) Remove the development exhaust fan. (Development Exhaust Fan) Remove the duct [A].
  • Page 489 Exterior Covers Remove the brackets [A] and [B]. Remove the screws on the toner supply housing [A]. Remove the toner supply housing [A].

  • Page 490: Smart Operation Panel

    Smart Operation Panel Smart Operation Panel This section explains how to remove the Smart Operation Panel from the machine. For details about disassembling the Smart Operation Panel, See the service manual for Smart Operation Panel 2nd Generation. Operation Panel Unit Remove the operation panel upper cover [A].
  • Page 491 Smart Operation Panel Spread a cloth or service mat [A] on the machine's top panel to protect the display. Place the operation panel on the exposure glass so that the display faces down. Remove the rear center cover [A]. Release the clamp, and then make the cable straight [A]. Remove the bracket [B].
  • Page 492 Smart Operation Panel Disconnect the USB cable [A] and the harness [B]. Remove the left small cover [A] and right cover [B]. Remove the right small cover [A] and right hinge cover [B]. (Hook x 2)

  • Page 493: Internal Parts

    Smart Operation Panel 10. Remove the left hinge cover [A] and right medium cover [B]. 11. Remove the hinges [A] [B]. Internal Parts Refer to the FSM for the Smart Operation Panel. USB Cable / Harness Disconnect the USB connector and the harness on the operation panel. (Operation Panel Unit) Remove the top right cover.
  • Page 494 Smart Operation Panel Disconnect the USB cable on the IPU and release the harness. Remove the USB cable [A] and the harness [B] from the harness guide.
  • Page 495 Smart Operation Panel • When connecting the USB cable, position the clamp between the two cable ties [A].

  • Page 496: Laser Unit

    Laser Unit Laser Unit • Turn off the main power switch and unplug the machine before beginning any of the procedures in this section. Laser beams can cause serious eye injury. Caution Decal Location Caution decals are placed as shown below. •...
  • Page 497 Laser Unit Release the stopper [A]. Pull out the laser unit [A]. ( x 3) Installing a New Laser Unit Replace the laser unit with a new laser unit. Insert the new laser unit [A] halfway.
  • Page 498 Laser Unit Connect three harnesses to the new laser unit ( x 3). Insert the new laser unit along the guide frame [A]. • Make sure that the new laser unit claws fit into two mainframe claws as shown below. Mainframe Claws Laser Unit Claws Set the laser unit with the stopper [A].

  • Page 499: Quenching Lamp

    Laser Unit • Use a screw driver to pry in the stopper. Attach the laser unit cover [A]. After Installing the New Laser Unit Download new data stored in a new laser unit to the mainframe. Close the front cover. Plug in and turn on the main power switch.

  • Page 500: Pcl (Pre Cleaning Light)

    Laser Unit Remove the quenching lamp [A]. PCL (Pre Cleaning Light) Remove the PCDU. (PCDU) Remove the fusing unit. (Replacement) Remove the PCL [A].

  • Page 501: Pcdu

    PCDU PCDU • To prevent damage from toner spillage during the PCDU removal, be sure to place a ground cloth on the floor. • To prevent damage from excess light, wrap the OPC drum with protective paper and store the OPC drum in a cool dark place.
  • Page 502 PCDU Release the lever [A] then remove the PCDU [B]. Carefully and slowly pull out the PCDU without tilting, to prevent toner spillage. When installing the PCDU, push the PCDU [A] into the machine while screwing it in, as shown below, and then lock the lever [B].

  • Page 503: Pcu/Development Unit

    PCDU PCU/Development Unit Before Replacing the PCU or Development Unit • Before replacing the PCU, set SP3-701-002 (Manual New Unit Set: PCU) to “1” and turn off the main power switch. After replacing the PCU, turn on the main power. •...
  • Page 504 PCDU Split the assembly into the PCU [A] and development unit [B]. Notes When Installing the Face Plates When installing the face plates, check the fitting points as shown below. [A]: The bearing of the face plate fits the OPC drum. [B]: The bearing of the face plate fits the bearing of the development roller.

  • Page 505: Opc Drum

    PCDU Installing a PCU Disassemble the PCDU into PCU and development unit (PCU/Development Unit). Replace the used PCU with a new one. Reassemble the PCDU. Installing a Development Unit Disassemble the PCDU into PCU and development unit (PCU/Development Unit). Replace the used development unit with a new one. Reassemble the PCDU.
  • Page 506 PCDU Remove the face plate [A]. Remove the stopper for the PCU. Pull out the OPC drum [A]. Notes When Installing the Face Plates When installing the face plates, check the fitting points as shown below. [A]: The bearing of the face plate fits the OPC drum. Face plate for front side...
  • Page 507 PCDU Charge Roller, Cleaning Roller • Before replacing these rollers, set SP3-701-018 for the charge roller and/or SP3-701-019 for the cleaning roller to “1” and turn the main power switch OFF. • If you have to turn the power on again before replacing the part, execute the SP again before replacing the part.

  • Page 508: Charge Roller, Cleaning Roller

    PCDU Pick-off Pawls • Before replacing the pick-off pawls, set SP3-701-022 to “1” and turn off the main power switch. • If you have to turn the power on again before replacing the part, execute the SP again before replacing the part.

  • Page 509: Developer

    PCDU Remove the cleaning blade [A]. ( • The cleaning blade [A] has two different types of holes: a circle ( ), and an oval ( Remove the screw on the circle side first, and then, remove the oval side. Developer •...
  • Page 510 PCDU Remove the development unit. (PCU/Development Unit) Remove the bearing (front) [A]. (E-ring x1) Pull the shaft toward the blue arrow shown below, then remove the pin [A] and the gear [B]. Remove the gear [A]. ( x1) Remove the bearing (rear) [A].
  • Page 511 PCDU Remove the development side seal and development case entrance seal [A] at each end. Lift up the development sleeve unit [A]. • Do not touch or hold the development sleeve edge [A] when holding the sleeve unit. Otherwise, it may cause an injury. Remove the developer after turning the development unit upside down in the reverse direction of the development filter.
  • Page 512 PCDU Stand the development unit up, and add new developer evenly across the width of the development unit while rotating the gear. 10. Reassemble the development sleeve unit, gear and bearing. • The sheets for the development sleeve unit [A] must be under the sheets [B] for the development unit.
  • Page 513 PCDU Correct Wrong 11. Wipe off the areas [A] indicated by the red-dashed line and paste new development case entrance seals to cover the blue-circled position. • These seals are part of the development seal set, which must be ordered together with the new developer.

  • Page 514: Development Filters

    PCDU • These seals are part of the development seal set, which must be ordered together with the new developer. 13. Reassemble the PCU and development unit. 14. Turn on the main power switch. The machine detects the new developer and starts the initial adjustment. Development Filters •...

  • Page 515: Td Sensor

    PCDU Remove the development filters [A]. TD Sensor Remove the development unit. (PCU/Development Unit) Remove the TD sensor cover [A]. • Use a screw driver to release the tab(s) of the cover. Remove the TD sensor [A]. ( Development Mixing Auger Bearings •...
  • Page 516 PCDU power switch OFF. • If you have to turn the power on again before replacing the part, execute the SP again before replacing the part. • After replacing the development mixing auger bearings, turn the main power switch ON. Remove the development unit.

  • Page 517: Development Mixing Auger (L / R)

    PCDU Remove the gears [A] [B] [C]. (E-ring x2) Remove the two development mixing auger bearings [A]. • The development mixing auger bearings are D-shaped. Make sure that you install them in the orientation exactly as shown above. Development Mixing Auger (L / R) •...
  • Page 518 PCDU Remove the development mixing auger (L) [A]. Remove the development mixing auger (R) [A]. • Each auger is different; please make sure that the augers are attached correctly. • [A]: Development Mixing Auger (L) • [B]: Development Mixing Auger (R)

  • Page 519: Waste Toner

    Waste Toner Waste Toner Waste Toner Bottle Before Replacing the Waste Toner Bottle When the bottle is replaced after the machine detects that the waste toner bottle is full and stops, the counter for the Waste Toner Bottle is reset automatically. When the bottle is replaced before the machine stops due to a full bottle, it is necessary to reset the PM counter manually (set SP3-701-142 to “1”...
  • Page 520 Waste Toner Remove the toner collection full sensor [A]. Recycling Shutter Remove the waste toner bottle. (Waste Toner Bottle) Remove the PCDU. (PCDU) Remove the controller box. (Controller Box) Remove the duct [A]. Remove the connectors.
  • Page 521 Waste Toner Remove the motor unit [A]. Remove the recycling shutter bracket [A]. ( ×4) • Spread paper on the floor to catch possible toner spills. Remove the bracket [A] ( ×4).
  • Page 522 Waste Toner Remove the two pulleys [A] [B] and the belt [C]. ( ×1) 10. Remove the bracket [A]. ( ×2, ×1, bearing × 1) • Place a sheet of paper underneath the bracket, and then put the bracket on the sheet. Otherwise, the grease applied to the gear in the bracket may adhere to the floor.
  • Page 523 Transfer Unit Transfer Unit Transfer Unit Open the right cover. Close the transfer unit [A]. Remove the clip of the transfer unit [A] and disconnect the connector. Slide the bearing in the blue arrow direction to release it from the frame of the main machine.
  • Page 524 Transfer Unit Open the transfer unit [A]. Release the arm of the transfer unit [A] ( ×1). Remove the transfer unit [A]. Transfer Roller Unit The transfer roller unit has a new unit detection mechanism, so it is not necessary to set SPs (New Unit Detection) when replacing an old transfer roller unit.
  • Page 525 Transfer Unit Open the transfer unit [A]. Release the right and left locks, and remove the transfer roller unit [A]. ID Sensor Before Replacing the ID Sensor • You must take note of the original value of SP3-331-061 to prepare for the possibility that the process control after replacement will not be done properly.
  • Page 526 Transfer Unit following photo). Turn the main power ON and enter SP mode. Input the characteristic value into SP3-331-061. Replacement Procedure Remove the transfer roller unit. (Transfer Roller Unit) Remove the ID sensor [A]. ( ×1, ×1) Transfer Unit Open/Closed LED Remove the transfer roller unit.
  • Page 527 Transfer Unit Remove the LED cover [A]. ( ×1) Remove the transfer unit open/closed LED [A]. ( ×1) Temperature/Humidity Sensor Remove the main power switch cover. (Main Power Switch Cover) Inserting a driver through the frame hole, remove the screw of the temperature/humidity sensor.
  • Page 528 Transfer Unit Remove the temperature/humidity sensor [A]. Fusing Entrance Sensor Open the right cover. Remove the fusing entrance sensor [A] with bracket. Remove the fusing entrance sensor [A]. ( ×1) Transfer Unit Open/Closed Sensor Open the right cover.
  • Page 529 Transfer Unit Remove the transfer unit open/closed sensor [A]. ( ×1, hooks)
  • Page 530 Drive Unit Drive Unit Drum/Waste Toner Motor Remove the rear cover. (Rear Cover) Remove the drum/waste toner motor [A]. Development Motor Remove the rear cover. (Rear Cover) Remove the development motor [A]. Fusing Motor Remove the rear cover. (Rear Cover)
  • Page 531 Drive Unit Remove the fusing motor [A]. Paper Exit Motor Remove the rear cover. (Rear Cover) Remove the paper exit motor [A]. Registration Motor Remove the rear cover. (Rear Cover) Remove the registration motor [A].
  • Page 532 Drive Unit Paper Feed Motor Remove the rear lower cover. (Rear Lower Cover) Remove the paper feed motor [A]. Vertical Transport Motor Remove the rear lower cover. (Rear Lower Cover) Remove the vertical transport motor [A]. Transfer Roller Contact Motor Remove the inner cover.
  • Page 533 Drive Unit Toner Hopper Pull out the toner bottle. Remove the paper exit lower cover. (Paper Exit Lower Cover) Remove the upper inner cover. (Upper Inner Cover) Remove the development exhaust fan. (Development Exhaust Fan) Remove the toner supply housing. (Toner Supply Housing) Remove the controller box.
  • Page 534 Drive Unit 10. Remove the toner hopper [A]. • Toner remains in the toner hopper [A]. Be sure to place the toner hopper on a sheet of paper to protect against toner spillage. • Attach the toner supply pipe [A] before installing the gear box and toner hopper.
  • Page 535 Drive Unit • Fit the pin [B] into the hole in the supply pipe assembly and then stabilize the pipe. Toner Supply Motor Remove the toner hopper. (Toner Hopper) Remove the screws and connector on the gearbox [A]. ( ×3, ×1) Remove the gear [A] and part [B] from the gear box cover [C].
  • Page 536 Drive Unit • Make sure that the angle of the part [B] is as shown below when attaching the part [B] to the gear box cover. Remove the gear box cover [A]. Remove the toner supply motor [B] with its spacer from the gear box cover [A]. ( ×2)
  • Page 537 Drive Unit Remove the spacer [B] from the toner supply motor [A].
  • Page 538 Fusing Unit Fusing Unit Replacement • In 100 V models, only one of the AC lines for the fusing unit is shut off when you turn off the main power; the other line carries current even when you turn off the main power switch. Because of this, turn off the main power switch, and also always pull out the AC power cord from the wall socket before doing replacement.
  • Page 539 Fusing Unit Release the right and left locks [A]. Remove the fusing unit [A]. Fusing Entrance Guide Plate Remove the fusing unit. (Replacement) Remove the fusing entrance guide plate [A].
  • Page 540 Fusing Unit Cleaning the Fusing Entrance Guide Plate Carefully remove toner adhering as shown in the diagram below with a dry cloth. Then, wipe with a cloth moistened with alcohol. Fusing Exit Guide Plate Remove the fusing unit. (Replacement) Open the fusing exit guide plate [A]. •...
  • Page 541 Fusing Unit Remove the levers [A]. Use a screwdriver with a shaft diameter of 5 mm. Remove the fusing upper cover [A]. • You must route the harnesses for the pressure roller temperature sensor and the fusing roller temperature sensor correctly when reassembling the fusing unit. See the notes when reassembling the fusing unit.
  • Page 542 Fusing Unit Remove the fusing lower cover [A]. • You must route the harnesses for the pressure roller temperature sensor and the fusing roller temperature sensor correctly when reassembling the fusing unit. See the notes when reassembling the fusing unit. (Notes When Reassembling the Fusing Unit) Heating Sleeve Belt Unit...
  • Page 543 Fusing Unit Remove the two pressure springs. Remove the screws from the left and right frames. Remove the heating sleeve belt unit [A]. To Clear SC544-02 or SC554-02 • To clear SC544-02 or SC554-02, attach the new unit detection fuse provided with the heating sleeve...
  • Page 544 Fusing Unit belt unit or replace the fusing unit. Prepare a new fuse provided with the heating sleeve belt unit. Remove the fusing upper cover. (Fusing Upper Cover) Install the fuse [A]. Reassemble the fusing unit. Install the fusing unit in the machine. Enter the SP mode, and then clear SC544-02 or SC554-02 with SP5-810-002.
  • Page 545 Fusing Unit Remove the pressure roller gear [A]. (C-ring x1) Remove the pressure roller rear bearing [A]. Remove the pressure roller front bearing [A]. (C-ring x1) Remove the pressure roller [A].
  • Page 546 Fusing Unit Replacement: Pressure Roller Idler Gears Remove the heating sleeve belt unit. (Heating Sleeve Belt Unit) Remove the bracket [A]. Remove the bracket [A]. Remove the pressure roller idler gears [A]. Thermostat Unit Remove the fusing unit. (Replacement)
  • Page 547 Fusing Unit Remove the thermostats [A]. Fusing Roller Temperature Sensors Remove the fusing lower cover. (Fusing Lower Cover) Remove the fusing roller temperature sensors [A]. Pressure Roller Temperature Sensors Remove the fusing lower cover. (Fusing Lower Cover) Remove the screws of the pressure roller temperature sensors [A].
  • Page 548 Fusing Unit Remove the pressure roller temperature sensors from the harness guide. Fusing Thermopiles Remove the fusing unit. (Replacement) Remove the fusing thermopile unit [A]. Remove the fusing thermopiles [A]. Notes When Reassembling the Fusing Unit Route the harnesses for the pressure roller temperature sensor and the fusing roller temperature sensor correctly when reassembling the fusing unit.
  • Page 549 Fusing Unit bottom of the fusing unit, then the rear, and to the side. The harness [A] for the fusing roller temperature sensor has black, white, and blue wires.
  • Page 550 Paper Exit Paper Exit Paper Exit Unit Open the right cover. Remove the fusing unit. (Fusing Unit) Release the hook [A], and remove the inner cover [B]. Remove the paper exit cover. (Paper Exit Cover) Remove the paper exit unit [A].
  • Page 551 Paper Exit Paper Exit Switching Solenoid Remove the paper exit unit. (Paper Exit Unit) Remove the paper exit switching solenoid [A]. Paper Exit Sensor Remove the paper exit unit. (Paper Exit Unit) Remove the feeler [A]. Remove the paper exit sensor with bracket [A].
  • Page 552 Paper Exit Remove the paper exit sensor [A]. Reverse Sensor Remove the paper exit unit. (Paper Exit Unit) Remove the reverse sensor [A]. When attaching the reverse sensor, if you screw too tightly in the direction of the blue arrow, it may cause the gap between the guide plates [A] to be too narrow, resulting in paper jams.
  • Page 553 Paper Exit Paper Exit Full Sensor Remove the paper exit unit. (Paper Exit Unit) Remove the paper exit full sensor with bracket [A]. Remove the paper exit full sensor [A]. Reverse Motor Remove the paper exit unit. (Paper Exit Unit)
  • Page 554 Paper Exit Remove the gear [A]. Release the harness. Remove the bearings [A].
  • Page 555 Paper Exit Remove the reverse motor with bracket [A]. Remove the reverse motor [A]. Fusing Exit Sensor Remove the paper exit unit. (Paper Exit Unit) Remove the fusing exit sensor [A]. Inverter Guide Cover Sensor Remove the top right cover. (Top Right Cover) Turn over the operation panel.
  • Page 556 Paper Exit Lift the exterior cover from the screw bosses [B], and then slide the inverter module in the direction of the blue arrow and remove it. Release the harness [A] from the harness guide. Remove the inverter guide cover sensor [A].
  • Page 557 Paper Feed Paper Feed • The 1st paper feed unit can be removed without removing the duplex unit (just open the right cover), and you can remove the paper feed unit after pulling out the paper tray. • Note that the 1st paper feed unit and 2nd paper feed unit are not interchangeable. Paper Feed Unit 1st Paper Feed Unit Remove the right cover.
  • Page 558 Paper Feed Pull out the 1st paper feed unit [A] slightly toward the front. Release the shaft [A] on the front side first to remove the paper feed guide plate [B]. • The following picture shows the shape of the guide plate at the front side. Remove the 1st paper feed unit [A].
  • Page 559 Paper Feed 2nd Paper Feed Unit Remove the right cover. (Right Cover) Pull out the 2nd paper feed tray [A]. • Depending on the model, remove the right lower cover or open the paper transport cover. Remove the bracket [A]. ( ×1) Lift the harness guide [A], and then remove it ( ×1).
  • Page 560 Paper Feed • The harness guide has a claw, so make sure that you do not break it when removing. Remove the stopper [A]. Release the front side first to remove the paper feed guide plate [A]. Remove the 2nd paper feed unit [A]. ( ×2,...
  • Page 561 Paper Feed Paper Dust Collection Unit Open the right cover. Remove the screw on the paper dust collection unit [A]. ( ×1) Release the tab on the paper dust collection unit [A] ( ×1). While slightly opening and holding the transfer unit [A] with your hand, remove the paper dust collection unit [B] in the order shown in the picture below.
  • Page 562 Paper Feed • The right side of the paper dust collection unit has a C-shaped cutout. Do not pull the unit by force during removal. When installing, open the transfer unit [A] to prevent the sheet [B] from breaking. Pick-up Roller, Paper Feed Roller, Separation Roller, Torque Limiter Remove the roller holder [A].
  • Page 563 Paper Feed Remove the paper feed roller [A]. Remove the separation roller [A]. ( ×1) Remove the torque limiter [A]. 1st / 2nd Paper Feed Tray Lift Motor Remove the development bearing cooling fan. (Development Bearing Cooling Fan)
  • Page 564 Paper Feed Remove the HVPS [A] along with the bracket. Remove the 1st paper feed tray lift motor [A]. Remove the 2nd paper feed tray lift motor [A]. 1st / 2nd Paper Feed Sensor • There is no difference in removal procedure between 1st paper feed sensor and 2nd paper feed sensor. Remove the paper feed unit.
  • Page 565 Paper Feed Remove the paper feed sensor bracket [A]. ( ×1, ×1) Remove the paper feed sensor [A] (hooks). Vertical Transport Sensor Remove the paper feed unit. (Paper Feed Unit)
  • Page 566 Paper Feed Remove the vertical transport sensor unit [A]. ( ×1, ×1) Remove the vertical transport sensor [A] (hooks). Limit Sensor • There are two limit sensors in this model but the removal procedure is the same. Remove the paper feed unit. (Paper Feed Unit)
  • Page 567 Paper Feed Remove the limit sensor [A]. ( ×1) 1st Paper End Sensor / 2nd Paper End Sensor • There is no difference in removal procedure between 1st paper end sensor and 2nd paper end sensor. Remove the paper feed unit. (Paper Feed Unit) Remove the feeler [A].
  • Page 568 Paper Feed Remove the paper end sensor [A]. ( ×1) After reinstalling the paper end sensor, check the operation of the actuator [A]. Registration Sensor Remove the transfer unit. (Transfer Unit) Remove the inner guide bracket [A]. ( ×2)
  • Page 569 Paper Feed Remove the registration sensor [A] (hooks, ×1, x1).
  • Page 570 Duplex Unit Duplex Unit Duplex/By-pass Motor Remove the right cover. (Right Cover) Remove the duplex inner cover [A]. ( ×4) Remove the duplex/by-pass motor unit [A] ( ×3, ×1) Remove the duplex/by-pass motor. ( ×2)
  • Page 571 Duplex Unit Duplex Entrance Motor Remove the right cover. (Right Cover) Remove the duplex inner cover [A]. ( ×4) Remove the duplex entrance motor bracket [A]. ( ×2, ×1) Remove the duplex entrance motor [A]. ( ×2)
  • Page 572 Duplex Unit Duplex Entrance Sensor Open the right cover wide. (Bypass Tray) Remove the screws and stoppers for the paper transfer guide plate [A]. ( ×2, ×1) Remove the duplex inner entrance guide [A]. Remove the duplex outer entrance guide [A]. ( ×8, ×1, ×1)
  • Page 573 Duplex Unit Remove the duplex entrance sensor [A] (hooks). Duplex Exit Sensor Open the right cover. Remove the duplex exit sensor bracket [A].
  • Page 574 Duplex Unit Remove the duplex exit sensor [A] (hooks).
  • Page 575 Bypass Tray Unit Bypass Tray Unit Bypass Tray Open the right cover. Remove the wire [A]. Release two arms [A] [B]. ( ×2)
  • Page 576 Bypass Tray Unit Open the right cover [A] wide. Remove the paper transport guide [A]. ( ×2) Remove the harness. ( ×1, ×1, ×1) Remove the bypass tray [A]. ( ×4)
  • Page 577 Bypass Tray Unit Bypass Paper End Sensor Open the bypass tray [A]. Remove the bypass paper end sensor cover [A]. Remove the bypass paper end sensor unit [A]. ( ×1, ×1)
  • Page 578 Bypass Tray Unit Remove the bypass paper end sensor [A] from the bracket (hooks). Bypass Pick-up Roller Open the bypass tray (Bypass Tray). Remove the bypass pick-up roller [A]. ( ×1) Bypass Paper Feed Roller Remove the bypass paper end sensor unit. (Bypass Paper End Sensor) Remove the bypass paper feed roller [A].
  • Page 579 Bypass Tray Unit Bypass Separation Roller Remove the paper transport guide. (Bypass Tray) Remove the bypass separation roller [A]. ( ×1) Torque Limiter Remove the bypass separation roller. (Bypass Separation Roller) Remove the torque limiter [A]. Bypass Width Sensor Remove the bypass tray. (Bypass Tray)
  • Page 580 Bypass Tray Unit Remove the six screws on the bypass tray [A]. ( ×6). Release the hooks around the bypass tray [A]. • There is a hook in the tray cover. Be careful not to damage it during removal or installation.
  • Page 581 Bypass Tray Unit Release the links. Remove the bypass tray upper cover [A]. (pin x 1, Remove the bypass width sensor [A]. ( ×1,...
  • Page 582 Bypass Tray Unit • When installing, the holes must align as shown below. Bypass Length Sensor Remove the bypass tray upper cover. (Bypass Width Sensor). Remove the bypass length sensor [A]. ( ×1, hooks)
  • Page 583 PCBs and Other Items PCBs and Other Items Overview Around the Controller Box Controller Board HVPS Around the Power Supply Box...
  • Page 584 PCBs and Other Items Controller Box Cover Remove the rear left cover. (Rear Left Cover) Remove the rear cover. (Rear Cover) Remove the controller box cover [A]. Red Circle: Remove, Blue Circle: Loosen For the FCC connector [A], pull out it by pressing the release levers on both sides. Remove the controller box cover.
  • Page 585 PCBs and Other Items Remove the IPU [A]. • The FFC connector has a lock mechanism. Do not use force to pull it out. Remove the rear lower cover. (Rear Lower Cover) Remove the BCU [A]. When installing the new BCU Remove the NVRAM (EEPROM) from the old BCU.
  • Page 586 PCBs and Other Items SC995-001 occurs Replacing the NVRAM (EEPROM) on the BCU Make sure that you have the SMC report (factory settings). This report comes with the machine. Output the SMC data (“ALL”) using SP5-990-001/SP5-992-001. Turn off the main switch. Insert a blank SD card in the SD slot #2, and then turn on the main switch.
  • Page 587 PCBs and Other Items 10. Set the area selection with SP5-807-001. • For information on how to configure SP5-807-001, contact the supervisor in your branch office. 11. Turn off the machine, and then turn it back on. 12. Use SP5-801-002 “Memory Clear Engine”. •...
  • Page 588 PCBs and Other Items Remove the screws of the controller bracket [A]. Remove the controller bracket [A]. Slide the controller board [A] to the right side to remove it.
  • Page 589 PCBs and Other Items Release the guide rail [A]. Remove the two used NVRAMs 1 [A] and 2 [B] from the old controller board and install them on the new controller board. • When installing a new controller board, install the NVRAM removed from the old board, or a new NVRAM if the old NVRAM is defective.
  • Page 590 PCBs and Other Items orientation of the NVRAM. • If you mounted the NVRAM in the wrong direction, each component needs to be replaced because a short circuit was caused in the controller board and the NVRAM. Make sure you have the SMC report (factory settings). This report comes with the machine. Output all the SMC data using SP5-990-001 (SP Print Mode: All (Data List)).
  • Page 591 PCBs and Other Items 14. Turn OFF the main power, take the SD card to which the NV-RAM data has been uploaded, and insert it into SD slot 2. 15. Turn ON the main power. 16. Download the NV-RAM data stored in the SD card to the brand-new NV-RAM using SP5-825-001 (NV-RAM Data Download).
  • Page 592 PCBs and Other Items • If a message tells you need a SD card to restore displays after the NV-RAM replacement, create a “SD card for restoration” and restore with the SD card. HVPS Remove the rear lower cover. (Rear Lower Cover) Remove the HVPS [A].
  • Page 593 PCBs and Other Items • The procedure to discharge residual charge from the machine by unplugging the power cord from the AC wall outlet and pressing the main power switch works only for the DC circuits on this board. Residual charge remains in the AC circuits. Remove the left cover.
  • Page 594 PCBs and Other Items Remove the PSU [A]. Controller Box Remove the left cover. (Left Cover) Remove the rear lower cover. (Rear Lower Cover) Remove the controller box cover. (Controller Box Cover) Release the clamps and the connector on the upper side of the controller box. Release the clamps on the side of the controller box.
  • Page 595 PCBs and Other Items Release the clamps in the controller box. Remove the connectors on the IPU [A]. Remove the FFC on the BCU [A].
  • Page 596 PCBs and Other Items Remove the cover [A]. 10. Remove the connector. 11. Remove the controller box [A]. Temperature Sensor Remove the rear cover. (Rear Cover)
  • Page 597 PCBs and Other Items Remove the connector. Remove the PCL. (PCL (Pre Cleaning Light)) Remove the imaging temperature sensor (thermistor) [A]. DC SW board Remove the main power switch cover. (Main Power Switch Cover)
  • Page 598 PCBs and Other Items Remove the DC SW board [A].
  • Page 599 Fans/Filters Fans/Filters Odor Filter Remove the odor filter box [A]. EU/AA: Remove the odor filter [A]. EU/AA:...
  • Page 600 Fans/Filters Particulate Filter (EU/AA only) Remove the odor filter box [A]. Remove the particulate filter [A]. Dust filter Remove the PCDU. (PCDU)
  • Page 601 Fans/Filters Remove the dust filter [A]. • Attach the right side [A] of the filter first when you mount it. Development Exhaust Fan Remove the left cover. (Left Cover) Remove the bracket [A].
  • Page 602 Fans/Filters Remove the development exhaust fan with duct [A]. Dismantle the duct [A]. ( ×4) Remove the development exhaust fan [A].
  • Page 603 Fans/Filters • Pay attention to the direction of the fan when installing. The decal pasted on the fan must face the outside. Paper Exit Cooling Fan Remove the upper front cover. (Upper Front Cover) Remove the paper exit cooling fan [A]. •...
  • Page 604 Fans/Filters Remove the fusing exhaust heat fan [A] with duct. EU/AA: Remove the fusing exhaust heat fan [A]. ( ×4)
  • Page 605 Fans/Filters • Pay attention to the direction of the fan when installing. The decal pasted on the fan must face the outside. Development Bearing Cooling Fan Remove the rear lower cover. (Rear Lower Cover) Remove the development bearing cooling fan with duct [A]. Dismantle the duct [A].
  • Page 606 Fans/Filters Remove the development bearing cooling fan [A]. • Pay attention to the direction of the fan when installing. The decal pasted on the fan must face the outside. PSU Cooling Fan Remove the left cover. (Left Cover) Remove the tie wrap band [A], and remove the PSU cooling fan [B]. •...
  • Page 607 Fans/Filters Front Development Cooling Fan Remove the inner cover. (Inner Cover) Remove the fan assembly [A]. Remove the front development cooling fan [A].
  • Page 608 Adjustment after Replacement Adjustment after Replacement Test Pattern Printing Printing a test pattern: SP2-109-XXX After changing an SP value for registration or image adjustment, print a test pattern to check the adjustment result. • Some of these test patterns are used for print image adjustments but most are used primarily for design testing.
  • Page 609 Adjustment after Replacement Image Adjustment Registration - Leading Edge/Side-to-Side A: Leading Edge Registration (4.2 ± 1.5 mm) B: Side-to-side Registration (2 ± 1.5 mm) Make sure that the registration is adjusted within the adjustment standard range as shown above. After doing the registration adjustment, do the Blank Margin Adjustment in the next section. Check the leading edge registration [A] for each paper feed station, and adjust them using SP1-001.
  • Page 610 Adjustment after Replacement Tray SP No. Threshold Bypass: Thick3 SP1-001-020 Bypass: Thick4 SP1-001-021 Duplex: Thin SP1-001-022 4.2 ± 1.5 mm Duplex: Plain SP1-001-023 Duplex: MidThick SP1-001-024 Duplex: Thick1 SP1-001-025 Duplex: Thick2 SP1-001-026 Duplex: Thick3 SP1-001-027 Tray1: Thin: 1200 SP1-001-028 4.2 ± 1.5 mm Tray1: Plain: 1200 SP1-001-029 Tray1: MidThick: 1200...
  • Page 611 Adjustment after Replacement Tray SP No. Threshold Tray 1 SP1-002-002 2 ±1.5 mm Tray 2 SP1-002-003 Tray 3 (Optional PFU tray 1 or LCT) SP1-002-004 Tray 4 (Optional PFU tray 2) SP1-002-005 Duplex (side 1) SP1-002-006 SP1-002-007 Blank Margin • After adjusting the Leading Edge Registration and Side Registration settings (see the previous section), do the Blank Margin Adjustment.
  • Page 612 Adjustment after Replacement Edge SP No. Adjustment Range Duplex: Trailing Edge: SP2-103-007 M Size: Plain Duplex: Trailing Edge: SP2-103-008 S Size: Plain Duplex: Left Edge SP2-103-009 -2.0 ±1.5 mm Plain Duplex: Right Edge: SP2-103-010 2.0 +2.5 /-1.5 mm Plain Duplex: Trailing Edge: SP2-103-011 2.0 ±2.0 mm L Size: Thick...
  • Page 613 Adjustment after Replacement Paste the adjustment sheet(s) on the reference points located on the back side of the laser unit (two points on the inside and/or one point on the front side). • A set of four sheets is provided as service parts. The number of sheets to be pasted depends on the condition of the image.
  • Page 614 Service Program Mode 5. System Maintenance Service Program Mode • Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the copier to process the data. •...
  • Page 615 Service Program Mode Enter the key code for SP mode. For details of the key code to enter the SP mode, ask your supervisor. Exiting SP Mode Press "Exit" on the LCD twice to return to the printer screen. Types of SP Modes •...
  • Page 616 Service Program Mode 1 Opens all SP groups and sublevels. 2 Closes all open groups and sublevels and restores the initial SP mode display. 3 Enter the SP code directly with the number keys if you know the SP number. Then press [#]. The required SP Mode number will be highlighted when pressing [#].
  • Page 617 Service Program Mode • Refer to the SP Tables for the range of allowed settings. Do this procedure to enter a setting: Press [./*] to toggle between plus and minus and use the keypad to enter the appropriate number. The number you enter writes over the previous setting. Press [#] to enter the setting.
  • Page 618 Service Program Mode this reason, some of the SP modes shown on the screen need to be abbreviated. The following are abbreviations used for the SP modes for which the full description is over 20 characters. Item Description Paper Weight Thin paper: 52-59 g/m , 14-15lb.
  • Page 619 Service Program Mode Notation What it means This denotes a "Special Service Program" mode setting.
  • Page 620 SP Mode Tables SP Mode Tables See "Appendices" for the following information: • Engine SP1000 • Engine SP2000 • Engine SP3000 • Engine SP4000 • Engine SP5000 • Engine SP6000 • Engine SP7000 • Controller SP5000 • Controller SP6000 • Controller SP7000 •...
  • Page 621 Firmware Update (SD Card) Firmware Update (SD Card) Overview In order to update the firmware of this machine, it is necessary to download the latest version of firmware on an SD card. Insert the SD card into SD card slot 2 beside the rear left of the controller box. Types of firmware update files, supported update methods: SD Card ARFU...
  • Page 622 Firmware Update (SD Card) Firmware type Firmware location FONT6 Controller Board NetworkDocBox Smart Operation Panel – CPU board Printer apl Smart Operation Panel – CPU board Websupport Smart Operation Panel – CPU board WebUapl Smart Operation Panel – CPU board What is Included in the Firmware Package Modules included in the firmware package are indicated by ticks ( ) in the firmware download web site.
  • Page 623 Firmware Update (SD Card) Update Procedure First download the new firmware to the SD card. Turn OFF the main power. Remove the SD card slot cover [A] (coin screw x 1). Insert the SD card into SD card slot 2 [A: Lower Slot]. •...
  • Page 624 Firmware Update (SD Card) Press the module selection button or [1] - [5] on the 10-key pad. Choose the appropriate module. (If already selected, cancel the selection) Operation of keys or buttons Keys or buttons to press Contents [Exit] or 10-key pad [0] Returns to normal screen.
  • Page 625 Firmware Update (SD Card) 10. During firmware update, a "firmware update/ verification progress screen" is displayed. When firmware update is complete, a "firmware update end screen" is displayed. • In the middle row, the name of the module currently being updated is displayed. (in this case, the printer module is being updated) •...
  • Page 626 Firmware Update (SD Card) Error Screens During Updating EXX shows an error code. For error codes, refer to the following table: Error Code List Code Contents Solutions • Physical address mapping cannot be performed. Switch the main power supply off and on to try again.
  • Page 627 Firmware Update (SD Card) Code Contents Solutions card has been inserted. In this case, try again with a different SD card. • Replace the controller board if the above solutions do not solve the problem. Replace all relevant boards if the update is done for the BCU and FCU.
  • Page 628 Firmware Update (SD Card) Code Contents Solutions • downloaded. Install the correct ROM update data in the SD card. • Replace the controller board if the data to be overwritten is contained on the controller board. • Firmware updates are currently prohibited. The setting of Update Firmware in the Administrator Tools has been set to [Prohibit] by an administrator.
  • Page 629 Firmware Update (SD Card) Code Contents Solutions • Acquisition of the latest version information Check that the network is connected correctly. from the Gateway fails. • Download fails at the reserved date/time of the Check that the network is connected correctly. remote firmware update from the network.
  • Page 630 Firmware Update (Remote Firmware Update) Firmware Update (Remote Firmware Update) In this machine, software can be updated by remote control using @Remote. Types of firmware update files, supported update methods: SD Card ARFU Individual firmware Available Available Package firmware Available Available Available Available...
  • Page 631 Firmware Update (Smart Firmware Update) Firmware Update (Smart Firmware Update) • A HDD unit must be installed on the machine to enable the SFU or the package firmware update via SD card. Overview Each firmware module (such as System, Engine, etc.) used to be updated individually. However, an all-inclusive firmware package (package_ALL) is now available.
  • Page 632 Firmware Update (Smart Firmware Update) SD Card ARFU Individual firmware Available Available Package firmware Available Available Available Available Immediate Update Enter the [Firmware Update] menu in the SP mode and update the package firmware. • The [Firmware Update] button will appear even when a machine is connected to @Remote with a device which does not have an embedded @Remote communicating function.
  • Page 633 Firmware Update (Smart Firmware Update) Touch [YES]. The following will be displayed. • If the error code E66, which indicates that the download of the firmware has failed, is displayed, go back to step 1. • Update will be started automatically after the download is finished. •...
  • Page 634 Firmware Update (Smart Firmware Update) • The figures at the lower right of the display indicate "Number of updated items/ All items to be updated". Update at the Next Visit (Reserve) It is possible to set the machine to download the package firmware which is necessary for SFU in advance, and then perform the actual installation at the next service visit.
  • Page 635 Firmware Update (Smart Firmware Update) Touch [Firmware Update]. Touch [Reserve]. Touch [Reservation setting]. Enter the dates and times of the next visit and the start of receiving data. • "Next time to visit this customer": The package firmware will be automatically downloaded by this time/date.
  • Page 636 Firmware Update (Smart Firmware Update) Successful Download In the two diagrams below, the firmware is set to be downloaded by the day before the next scheduled visit. In the first diagram, the download is successful on the first try. In the second diagram, the download fails three times and is successful on the fourth try.
  • Page 637 Firmware Update (Smart Firmware Update) Touch [Firmware Update]. Touch [Reserve]. Touch [Reserve and received package information]. Check the information displayed. When the package firmware was downloaded successfully, the details of the download result are displayed as the following picture shows.
  • Page 638 Firmware Update (Smart Firmware Update) • This information will only be displayed if the reserved firmware has already been downloaded. If not, all the data items are indicated with "-". How to Install Firmware Downloaded with Reserve Enter the SP mode. Touch [Firmware Update].
  • Page 639 Firmware Update (Smart Firmware Update) Touch [Execute Update]. Check the version of the received package firmware, and then touch [YES]. • Update is started. • If the version of the reserved package in the HDD is older than the latest version, the messages shown in the following picture are displayed.
  • Page 640 Firmware Update (Smart Firmware Update) • The figures at the lower right of the display indicate "Number of updated items/ All items to be updated". Update via SD Card Update with an SD card, which is the conventional method, is available if you write the package firmware to the SD card.
  • Page 641 Firmware Update (Smart Firmware Update) • Only one version of the package firmware should be copied into the folder. If you copy multiple versions of package firmware to the SD card, the machine will select only one version of the firmware randomly.
  • Page 642 Firmware Update (Smart Firmware Update) When update is completed, "Update done" is displayed. • The figures at the lower right of the display indicate "Number of updated items/ All items to be updated". Turn the main power switch OFF, and then pull out the SD card from SD card slot 2. Turn the power ON.
  • Page 643 Firmware Update (Auto Remote Firmware Update) Firmware Update (Auto Remote Firmware Update) • Auto remote firmware update (ARFU) requires connection to the Internet. Be sure to get permission from the customer before setting up this feature. • ARFU can only be used on machines that have a HDD. If using ARFU at machine installation, an optional HDD is required.
  • Page 644 Firmware Update (Auto Remote Firmware Update) Downloads the Latest Package The machine checks the server for the latest package version. If the version of the package on the global server is later than that of the package installed on the machine, or if the machine has not downloaded the firmware package, the machine downloads the latest package in the background even when the customer is using the machine.
  • Page 645 Firmware Update (Auto Remote Firmware Update) If the judgement timing is in the range of the update prohibited time or day set with SP or WIM, the machine will retry the update after 76 hours. If the machine is in use when the judgement process runs, the process is retried. Retry is done up to three times every hour (can be changed with SP) and if the machine is in use for all three retries, the machine will retry the update after 76 hours...
  • Page 646 Firmware Update (Auto Remote Firmware Update) Situations judged as machine in use Situations judged as machine in use When the control panel is used within 30 seconds During firmware update While firmware update is disabled While printing (re-printing via network) Retrieving image data via network While initial setting (User Tools settings) or SP is being set While shifting to/from the energy server mode...
  • Page 647 Firmware Update (Auto Remote Firmware Update) Device name SC number Operation panel (normal panel) SC845-03 Operation panel (smart panel) SC845-04 Canceling the update It is possible to cancel the Auto Remote Firmware Update (ARFU) or update in recovery mode from the operation panel.
  • Page 648 Firmware Update (Auto Remote Firmware Update) Checking the ARFU Result Enter the SP mode. Press [Firmware update]. Press [Update]. Press [Update Package Information]. If the firmware package is the same as the one on the global server, the update was completed successfully. Otherwise, check the result using the logging data.
  • Page 649 Firmware Update (Auto Remote Firmware Update) SP Number Selection Overview Def. SP5-886-120 0x00 Update will not run if the corresponding bit for each day below is set to 1. • Prohibited at all times: bit 7 • Monday: bit 6 •...
  • Page 650 Firmware Update (Auto Remote Firmware Update) Result Description HDD error Cannot download or update as the HDD cannot be used. Version information obtain error Cannot download or update as the version information cannot be obtained. Update download error Cannot download or update as the update download failed. In non @Remote method, this shows that the download failed because there was no proxy set.
  • Page 651 Firmware Update (Auto Remote Firmware Update) Result Description Update cancelled by user after update Update was cancelled after the process initiated because a user initiated selected "Cancel" during the update. Version information obtain error Cannot download or update as the name resolution failed when (communication failure caused by host obtaining version information.
  • Page 652 Updating JavaVM Updating JavaVM Overview Updating Java VM is performed with a PC using the update tool. • Prepare the following items in advance. • SD memory card reader/writer • • The updating procedure is as follows. Deactivate the SDK applications Remove the VM Card Type P13 from the main machine.
  • Page 653 Updating JavaVM 14. Remove the SD card slot cover [A] (coin screw x 1). 15. Remove VM Card Type P13 from the SD Card Slot 1 [A] (Upper slot). Operation from Web Image Monitor Log in as the administrator from Web Image Monitor. Take a note of the current heap size setting in [Heap / Stack Size Settings].
  • Page 654 Updating JavaVM Remove the SD card slot cover [A] (Coin screw x 1). Remove VM Card Type P13 from the SD Card Slot 1 [A] (Upper slot). Updating JavaVM and Inserting the VM Card Insert VM Card Type P13 into the SD memory card reader/writer of your PC. Check that the SD memory card reader/writer is detected on your PC, and then write down the drive letter.
  • Page 655 Updating JavaVM It takes 3 minutes to update Java VM. After completing the update, remove VM Card Type P13 from the SD memory card reader/writer of your 10. Insert VM Card Type P13 into SD Card Slot 1 (Upper slot) of the machine. Activating SDK Applications Make sure that the VM card is fully inserted, and then turn the main power ON.
  • Page 656 NVRAM Data Upload/Download NVRAM Data Upload/Download Uploading Content of NVRAM to an SD card Do the following procedure to upload SP code settings from NVRAM to an SD card. • This data should always be uploaded to an SD card before the NVRAM is replaced. •...
  • Page 657 NVRAM Data Upload/Download Here is an example with Serial Number "K5000017114": NVRAM\K5000017114.NV In order to prevent an error during the download, be sure to mark the SD card that holds the uploaded data with the number of the machine from which the data was uploaded. •...
  • Page 658 NVRAM Data Upload/Download NVRAM data to download successfully. The download fails if the serial numbers do not match. This procedure does not download the following data to the NVRAM: • Total Count • C/O, P/O Count...
  • Page 659 UP/SP Data Import/Export UP/SP Data Import/Export Overview With this machine, you can save and restore the UP/SP setting data on the SD card. You can import the data from another machine of the same series regardless of its model or option configuration.
  • Page 660 UP/SP Data Import/Export Insert an SD card into the media slot on the side of the control panel. Log in from the control panel as an administrator with all privileges. Press [User Tools] icon > [Machine Features] > [System Settings]. Press [Administrator Tools].
  • Page 661 UP/SP Data Import/Export Importing Device Information This can be exported / imported by an administrator with all privileges. Import device information saved on an SD card. Insert an SD card into the media slot on the side of the control panel. Log in from the control panel as an administrator with all privileges.
  • Page 662 UP/SP Data Import/Export Exporting Device Information When exporting SP device information from the control panel, the data is saved on an SD card. Insert an SD card into the media slot on the side of the control panel. Enter SP mode. Press SP5-749-001 (Import/Export: Export) Select "Target"...
  • Page 663 UP/SP Data Import/Export Item Specification Note #4. Sensitive information for the customer Example: IP address / MAC address / Network parameters / Characters that can be entered #5. Data that can be exported to identify the user without revealing personal information (unless the machine is identified.) Example: Registration number (abbreviated) * The IP address is exported when both 'Unique' and 'Secret' are selected.
  • Page 664 UP/SP Data Import/Export exported device setting information file. Possible solutions for import/export problems The access log file is created when export/import is executed. The file is stored in the same location as the exported device setting information file. If an error occurs, check the log's result code in the access log file first. Values other than 0 indicate that an error occurred.
  • Page 665 UP/SP Data Import/Export Result Code Cause Solutions ERROR) The hard disk is faulty. 20 (PART Failed to import some settings. The reason for the failure is logged in FAILED) "NgCode". Check the code. Reason for the Error (Ng-Name) 2. INVALID VALUE The specified value exceeds the allowable range.
  • Page 666 Address Book Upload/Download Address Book Upload/Download Information List The following information is possible to be uploaded and downloaded. • Registration No. • Key Display • Select Title • Display Priority • User Code • Auth. Info at Login for Basic, Windows, LDAP Authentication (User Name and Login Password) •...
  • Page 667 Address Book Upload/Download Insert the SD card into SD card slot 2 [A: Lower Slot]. Turn ON the main power switch. Enter the SP mode. Do SP5-846-051 (Backup All Addr Book). Exit the SP mode, and then turn OFF the main power switch. 10.
  • Page 668 Address Book Upload/Download Install the SD card, which has already been uploaded, into SD card slot 2 [A: Lower Slot]. • Check whether the card is properly in the SD card slot. When a SD card is inserted, a click is heard, and it is locked.
  • Page 669 Capturing the Device Logs Capturing the Device Logs Overview With this feature, you can save device logs that are stored in the machine (HDD or operation panel) on an SD card. It allows the Customer Engineer to save and retrieve error information for analysis. The Capturing Log feature can save the following logs.
  • Page 670 Capturing the Device Logs • While changing the firmware configuration • Forced power OFF (accidentally disconnecting the outlet) • Engine device log while the machine is shutting down • When the power supply to the HDD is off because of energy saving (engine OFF mode/STR mode) •...
  • Page 671 SD card is used for retrieving the device logs via the operation panel. • An SP 8400DN that has an optional HDD does not need this procedure if SP5-858-001 is "1 (ON)" and SP5-858-002 (Target) is "0 (HDD)". It is recommended to use the SD card (8 GB) provided as a service part.
  • Page 672 Capturing the Device Logs calendar format. • For example, if a problem occurred on February 1, 2015, the date should be set to "20150201", as shown above. • Be sure to confirm the date when the problem occurred before obtaining the logs. Specify the number of days to collect the logs in SP5-858-102 (Days of Tracing).
  • Page 673 Capturing the Device Logs Error Description Code Other. No SD card is inserted in the service slot or in the SD slot on the side of the operation panel. In this case, insert an SD card into either of the SD slots. The SD card is locked.
  • Page 674 Capturing the Device Logs Specify the date that the problem occurred and the number of days to download the logs, and then click "Download". • "2" is set by default for "Number of days, including date fault occurred, to obtain". The confirmation screen will appear and the information and/or logs will start downloading.
  • Page 675 Capturing the Device Logs • Operation panel when downloading the logs: After a while, the open-or-save dialog will appear. Specify where to download and save the file. • The debug logs are saved with the following file names. These names are the same as the files downloaded with SD card.
  • Page 676 SMC List Card Save Function SMC List Card Save Function Overview The SMC List Card Save (SP Text Mode) function is used to save the SMC list as CSV files to the SD-card inserted into the operation panel SD card slot or SD card slot 2 (lower - service slot) . Procedure •...
  • Page 677 SMC List Card Save Function Press [EXECUTE]. Press [EXECUTE] again to start. Press [CANCEL] to cancel the saving. "It is executing it" is shown on the screen while executing. Wait for 2 to 3 minutes until "Completed" is shown.
  • Page 678 SMC List Card Save Function • The SMC list saving may take from 2 to 3 minutes to complete. • Press [CANCEL] to abort executing. 10. After "Completed" is displayed, press [Exit]. 11. Exit the SP mode. Notes on Using the SMC List Card Save Function •...
  • Page 679 SMC List Card Save Function File Names of the Saved SMC Lists The SMC list data saved on the SD card will be named automatically. The file naming rules are as follows. Example: Machine serial number (fixed for each machine) SP number saved in this file.
  • Page 680 Card Save Function Card Save Function Card Save • The Card Save function is used to save print jobs received by the printer on an SD card with no print output. Card Save mode is toggled using printer Bit Switch #1 bit number 4. Card Save will remain enabled until the SD card becomes full, or until all file names have been used.
  • Page 681 Card Save Function Select "Bit Switch 1 Settings" and use the numeric keypad to turn bit 4 ON and then press the "#" to register the change. The result should look like: 00010000. By doing this, Card Save option will appear in the "List/Test Print"...
  • Page 682 Card Save Function 10. Card Save (Add) and Card Save (New) should be displayed on the screen. Select Card Save (Add) or Card Save (New). 11. Press "OK" and then return to Home screen. 12. Press the "Printer (Classic)" icon.
  • Page 683 Card Save Function 13. "Hex Dump Mode" is be displayed in the top left of the display panel. 14. Send a job to the printer. The Communicating light should start blinking. 15. As soon as the printer receives the data, it will be stored on the SD card automatically with no print output. Nothing is displayed on the screen, indicating that a Card Save operation was successful.
  • Page 684 Self-Diagnostic Mode 6. Troubleshooting Self-Diagnostic Mode Service Call Conditions The ‘SC Table’ section shows the SC codes for controller errors and other errors. The latter are put into four types. The type is determined by their reset procedures. The table shows the classification of the SC codes. Type Display How to reset...
  • Page 685 Self-Diagnostic Mode • When automatic reboot occurs twice continuously, an SC is displayed without rebooting, and logging count is performed. Also, when an SMC print is output, an * mark is added alongside the SC number for clarity. • Automatic reboot can be enabled or disabled with SP5-875-001 (SC automatic reboot setting) (default value: OFF).
  • Page 686 Self-Diagnostic Mode # Cancel key is not displayed. • Turn ON spanner LED (same as when an SC is generated). Operation during SC reboot • Timing of SC reboot When @Remote is enabled, and when a NRS alarm*1 is not generated, the corresponding SC is the object of an automatic reboot.
  • Page 687 Self-Diagnostic Mode SC Manual Reboot When the automatic reboot is disabled in SP5-875-001 (SC automatic reboot setting), user reboot the machine manually. See the flowchart below.
  • Page 688 Self-Diagnostic Mode Controller Self-diagnosis Outline Controller self-diagnosis includes 3 types, i.e., "ordinary self-diagnosis", "detailed self-diagnosis", and "SC detection". "Ordinary self-diagnosis" is diagnosis performed for every power ON, and "detailed self-diagnosis" is diagnosis treated as part of the service tools. "SC detection" detects mechanical faults when power is switched on or when the machine is operating.
  • Page 689 Self-Diagnostic Mode changes to the following screen, and self-diagnosis starts. After the end of detailed self-diagnosis, a "Self-diagnosis results report" is automatically printed. • If a centronics loopback connector is not fitted, a centronics diagnosis error (SC 835) is generated. HDD-related Message When an error occurs to the HDD, the HDD abnormality message appears on the operation panel and the screen for formatting is displayed.
  • Page 690 Self-Diagnostic Mode Message Display Normal/ Error Condition/ Major Cause/ Solution Type Abnormal Key for Hard Disk. Format Hard formatting HDD defective Disk. button Replace the HDD. Hard Disk is replaced. Format pop-up normal A new HDD is attached. Hard Disk. formatting A new HDD attached button...
  • Page 691 List of Automatic Reboot Target SC List of Automatic Reboot Target SC Engine SC Automatic reboot target SC is as follows. For details of Automatic reboot, refer to SC Automatic Reboot. SC code Name 202-00 Polygon Motor: ON Timeout Error 203-00 Polygon Motor: OFF Timeout Error 204-00...
  • Page 692 List of Automatic Reboot Target SC SC code Name 664-01 Access Permission Error to VODKA SRAM 664-02 Write Error to VODKA SRAM 664-03 VODKA Program Startup Error 669-36 EEPROM: Verify Error 669-37 EEPROM: Failure Detection Error 682-01 Invalid Device ID 682-06 Channel Error 682-11...
  • Page 693 List of Automatic Reboot Target SC SC code Name 816-20 open() error 816-22 Parameter error 816-23 read() error 816-24 read() error 816-25 write () error 816-26 write() communication retry error 816-27 write() communication retry error 816-28 write() communication retry error 816-29 read() communication retry error 816-30...
  • Page 694 List of Automatic Reboot Target SC SC code Name 992-00 Undefined SC issued. 997-00 Application function selection error 998-00 Application start error...
  • Page 695 SC Code Classification SC Code Classification The table shows the classification of the SC codes: Class Section SC2xx Image Writing SC3xx Image Processing 1: Charge, Development, Around the drum SC4xx Image Processing 2: Transfer/ Separation, Cleaning and others SC5xx Paper feed, Duplex, Transport, Fusing and others SC6xx Communication and Others SC7xx...
  • Page 696 SC Tables: SC2xx (Image Writing) SC Tables: SC2xx (Image Writing) SC202-00 to SC272-10 SC No. Type Error Name/Error Condition/Major Cause/Solution SC202-00 D Polygon Motor: ON Timeout Error After the polygon motor turned on, or within 10 sec. after the rpm’s changed, the motor did not enter READY status.
  • Page 697 SC Tables: SC2xx (Image Writing) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the harness. • Replace the IPU board. SC No. Type Error Name/Error Condition/Major Cause/Solution SC220-00 D Laser Synchronization Detection Error: Leading Edge The laser synchronizing detection signal for the start position of the LD was not output for 200msec.
  • Page 698 SC Tables: SC2xx (Image Writing) SC No. Type Error Name/Error Condition/Major Cause/Solution • GAVD defective • Image processing ASIC defective • IPU, controller board not connected correctly or defective • Harness between IPU and LDB defective • Turn the power off/on. •...
  • Page 699 SC Tables: SC2xx (Image Writing) SC No. Type Error Name/Error Condition/Major Cause/Solution If the “Door Open” status does not change to “Door Close” after closing the door. • CPU defective • IPU defective • BCU defective • Harness defective • Cycle the main power off/on.
  • Page 700 SC Tables: SC3xx (Image Processing 1: Charge, Development, Around the drum) SC Tables: SC3xx (Image Processing 1: Charge, Development, Around the drum) SC302-00 to SC396-01 SC No. Type Error Name/Error Condition/Major Cause/Solution SC302-00 D High Voltage Power Source: Charge: Output Error The machine detects the error detection signal “L (unexpected)”...
  • Page 701 SC Tables: SC3xx (Image Processing 1: Charge, Development, Around the drum) SC No. Type Error Name/Error Condition/Major Cause/Solution • Unit torque increased • Replace the development motor. • Reconnect the connector. • Replace the harness. • Replace the BCU. • Replace the development unit.
  • Page 702 SC Tables: SC3xx (Image Processing 1: Charge, Development, Around the drum) SC No. Type Error Name/Error Condition/Major Cause/Solution • Check if the TD sensor connector is connected. • Check the harness of the TD sensor (disconnection, etc.). • Replace the TD sensor. SC No.
  • Page 703 SC Tables: SC3xx (Image Processing 1: Charge, Development, Around the drum) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the harness between the BCU and HVPS. • Reconnect or replace the harness between the BCU and HVPS. • Reinstall or replace the development unit. •...
  • Page 704 SC Tables: SC4xx (Image Processing 2: Transfer/ Separation, Cleaning and others) SC Tables: SC4xx (Image Processing 2: Transfer/ Separation, Cleaning and others) SC440-00 to SC498-00 SC No. Type Error Name/Error Condition/Major Cause/Solution SC440-00 D High Voltage Power Source: Paper Transfer : Output Error The machine detects the error detection signal “L (unexpected)”...
  • Page 705 SC Tables: SC4xx (Image Processing 2: Transfer/ Separation, Cleaning and others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC460-00 D High Voltage Power Source: Separation : Output Error The machine detects the error detection signal “L (unexpected)” 10 times for 200 msec consecutively when monitoring the error signal every 20 msec during outputting the PWM signal.
  • Page 706 SC Tables: SC4xx (Image Processing 2: Transfer/ Separation, Cleaning and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • 2.4 V or more (humidity sensor) • Temperature/Humidity sensor is not set (connector disconnected or broken) • Temperature/Humidity sensor defective • Reconnect the connector.
  • Page 707 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC501-01 to SC589-02 SC No. Type Error Name/Error Condition/Major Cause/Solution SC501-01 B 1st Tray Lift Error The machine detects the error of the 1st paper feed tray lift motor 3 times consecutively when the 1st paper feed tray is lifted.
  • Page 708 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the 1st paper feed unit, 1st paper feed tray. • Replace the BCU. SC No. Type Error Name/Error Condition/Major Cause/Solution SC502-01 B 2nd Tray Lift Error The machine detects the error of the 2nd paper feed tray lift motor 3 times consecutively when the 2nd paper feed tray is lifted.
  • Page 709 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the BCU. SC No. Type Error Name/Error Condition/Major Cause/Solution SC503-11 B 3rd Tray Lift Error (M494) The machine detects the lift error of the tray lift motor for the PFU (M494) 3 times consecutively when the 3rd tray is lifted at the machine’s initialization.
  • Page 710 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the tray lift motor. • Reset the connector. • Replace the harness. • Replace the upper limit sensor. • Replace the controller board for the optional PFU (M494). •...
  • Page 711 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the timing pulley. • Replace the base plate. SC503-32 B 3rd Tray Lowering Error (LCIT: M496) • The machine detects the lift error of the tray lift motor for the LCIT (M496) 3 times consecutively when the 3rd tray is lowered at the machine’s initialization.
  • Page 712 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Lower limit sensor harness disconnected or broken • Control board defective • Foreign matter, such as paper scrap, is caught inside the right tray. •...
  • Page 713 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Paper overload • Foreign matter, such as paper scrap, is caught between the left tray and the paper tray transfer motor • Paper set fault •...
  • Page 714 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Foreign matter, such as paper scrap, is caught between the left tray and the paper transport motor • Paper set fault • Timing belt damage/dropout •...
  • Page 715 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the harness. • Replace the sensor. • Replace the controller board for the optional paper feed tray. • Replace the tray. •...
  • Page 716 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Upper limit detection error (during ascent) During tray initialization (upper limit not detected /lower limit detection), the tray base plate is raised to check the tray base plate position, but the upper limit sensor is not detected although a predetermined time elapsed.
  • Page 717 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution not detected although a predetermined time elapsed. • Lower limit detection error (during ascent) During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the lower limit sensor is detected although a predetermined time elapsed.
  • Page 718 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Harness broken • Bank control board defective • Foreign matter, such as paper scrap, is caught inside the tray • Reset the paper. •...
  • Page 719 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC521-02 C Duplex By-pass Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times. •...
  • Page 720 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the harness. • Replace the BCU. SC No. Type Error Name/Error Condition/Major Cause/Solution SC531-00 Development Bearing Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively.
  • Page 721 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • BCU defective • Replace the development exhaust fan. • Reset the connector. • Replace the harness. • Replace the BCU. SC No. Type Error Name/Error Condition/Major Cause/Solution SC535-00...
  • Page 722 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution Detection frequency: 10 times or more. • Harness broken • Connector disconnected • Reconnect the connectors between the fusing unit and the BCU. •...
  • Page 723 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC542-06 C Fusing Thermopile (Center) Does Not Reload (Low Voltage) When the thermopile (center) does not reach the permission temperature of heat central reloading for specified seconds continuously.
  • Page 724 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Engine controller defective • Fusing roller temperature sensor (center) defective • Fusing control software: out of control • Check the sensor temperature with the following SPs. If the temperature is lower than 250°C, replace the thermopile or thermistor.
  • Page 725 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • SP1-141-104 (Thermistor (edge)) • SP1-141-151 (Thermopile (center): 200 msec before the SC is generated) • SP1-141-152 (Thermopile (edge): 200 msec before the SC is generated) •...
  • Page 726 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU board. SC No. Type Error Name/Error Condition/Major Cause/Solution SC545-05 C...
  • Page 727 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution if necessary. SC547-02 D Zero cross Error (relay contact fault) In the event of an error • Fusing relay damage (contact open) • Fusing relay drive circuit fault •...
  • Page 728 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the harness between the fusing unit and the BCU. • Replace the BCU. SC551-03 A NC Sensor (End) Short-circuit AD value: 0-13 (FB voltage: 0.000V-0.041V) is detected for specified seconds continuously. Detection period: 100 ms, detection frequency: 10 times or more.
  • Page 729 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC553-00 A Fusing Thermopile (Edge) High Temperature Detection (software) Above a predetermined temperature detected for specified seconds continuously. Detection period: 100ms, detection count: 10 times or more. •...
  • Page 730 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the PSU. • Reconnect the following connectors: CN115 of BCU, connectors between the fusing unit and the BCU, connectors connected to the fusing unit •...
  • Page 731 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC555-01 A Fusing Edge Heater Continuously Heat SC555-05 C Fusing Edge Heater Continuously Heat (Low Voltage) After waiting for full power for more than specified seconds continuously, not detected for specified seconds.
  • Page 732 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC559-00 A Fusing Jam Detected for 3 Times Consecutively Fusing jam (does not reach fusing exit sensor) is detected for 3 times consecutively. •...
  • Page 733 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Thermopile deformed or not installed (or mounted) properly • Outside input voltage guarantee • After excess temperature rise prevention unit operation • Remove the jammed paper in the fusing unit.
  • Page 734 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Replace the fusing unit. SC No. Type Error Name/Error Condition/Major Cause/Solution SC564-00 A Fusing High Temperature Detection (hardware) (Pressure Roller Thermistor Error) In the event of an error •...
  • Page 735 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Harness broken • Connector disconnected • Reconnect the connectors between the fusing unit and the BCU. • Replace the pressure roller thermistor (end). •...
  • Page 736 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC574-00 A Pressure Roller Thermistor (End) High Temperature Detection (hardware) In the event of an error • Triac short-circuit • Engine controller defective •...
  • Page 737 SC Tables: SC5xx (Paper feed, Duplex, Transport, Fusing and others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Check the power supply voltage and reconnect the cable to the outlet. • Replace the thermostat. • Replace the BCU. SC589-02 D Fusing edge: Low Temperature Detection When the thermopile (edge) detects the temperature which is 180 degrees Centigrade lower than target Temperature for 12 seconds consecutively.
  • Page 738 SC Tables: SC6xx (Communication and Others) SC Tables: SC6xx (Communication and Others) SC621-01 to SC687-00 SC No. Type Error Name/Error Condition/Major Cause/Solution SC621-01 D Finisher communication error SC621-02 D Mailbox communication error • When the communication line has opened and the machine is in a normal communication state, it has received a break signal from a connected device.
  • Page 739 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution Check if the SC occurs by turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. Check if all connectors in tray 1, 2, and optional paper tray are connected securely.
  • Page 740 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC664-02 D Write Error to VODKA SRAM SC664-03 D VODKA Program Startup Error The machine detects the communication error between VODKA and SRAM when starting up, or recovery from energy saver mode. •...
  • Page 741 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution etc.) • Turn the power off/on. • Replace the BCU. SC No. Type Error Name/Error Condition/Major Cause/Solution SC665-07 D IPU signal Communication Error The machine detects the communication error between CPU and Slave1 when starting up, or recovery from energy saver mode.
  • Page 742 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution • BCU defective (Parts implementation defect, solder scrap, implemented parts defect, etc.) • Turn the power off/on. • Replace the BCU. SC No. Type Error Name/Error Condition/Major Cause/Solution SC667-40 D Macaron1 Mode Setting Error The machine detects the Macaron1 mode error when starting up, or recovery from energy...
  • Page 743 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC669-21 D EEPROM Data read: Device error SC669-22 D EEPROM Data read: Communication abort error SC669-23 D EEPROM Data read: Communication timeout error SC669-24 D EEPROM Data read: Operation stopped error SC669-25 D EEPROM Data read: Buffer full SC669-26 D...
  • Page 744 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution • EEPROM not connected fully • EEPROM damaged • BCU damaged • Turn the power off/on. • Check the EEPROM. • Replace the EEPROM. • Replace the BCU. SC No.
  • Page 745 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Controller stalled • Board installed incorrectly • Controller board defective • Operation panel connector loose, broken, or defective • Controller late Refer to When SC672 (Controller start up error) is displayed.
  • Page 746 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution • Controller late Refer to When SC672 (Controller start up error) is displayed. SC No. Type Error Name/Error Condition/Major Cause/Solution SC672-13 Controller start up error The operation panel detected that the controller is down. •...
  • Page 747 SC Tables: SC6xx (Communication and Others) SC No. Type Error Name/Error Condition/Major Cause/Solution The SC call is not issued. You cannot reboot the machine manually regardless of SP5-875-002 setting. SC No. Type Error Name/Error Condition/Major Cause/Solution SC682 PCU: ID Chip Communication Error SC682-01 D Invalid Device ID SC682-06 D...
  • Page 748 SC Tables: SC7xx (Peripherals) SC Tables: SC7xx (Peripherals) SC720-03 to SC792-00 SC No. Type Error Name/Error Condition/Major Cause/Solution SC720 Finisher SR3230 Error SC720-03 B Protection Device Intercept Error 1 Protection device intercept error state (fuse break) is detected. • Short-circuit defective •...
  • Page 749 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) SC720-20 B Lower Junction Gate Motor Error SC720-24 B Paper Exit Guide Plate Motor Error SC720-25 B Punch Motor Error...
  • Page 750 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution • During movement to home, the home position could not be detected within a predetermined time (1st time is jam notification, 2nd time is SC notification). • During movement from home, the home position was detected for longer than a predetermined time (1st time is jam notification, 2nd time is SC notification).
  • Page 751 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution predetermined pulse (1st time is jam notification, 2nd time is SC notification). SC720-75 B Return Roller Motor Error • Motor driver detects an error (DC motor control error) (1st time is jam notification, 2nd time is SC notification) •...
  • Page 752 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution SC722 Finisher SR3210 (D3B8) Error SC722-03 B Protection Device Intercept Error 1 Fuse blowout is detected SC722-06 C See the descriptions next table below. SC722-10 Entrance Transport Motor Error Motor driver detects an error state (DC motor control error) (1st time is jam notification, 2nd time is SC notification).
  • Page 753 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution • During movement from home, the home position was detected even after a predetermined pulse elapsed (1st time is jam notification, 2nd time is SC notification). • During movement from home, retreat sensor ON could not be detected even after a predetermined pulse elapsed (1st time is jam notification, 2nd time is SC notification).
  • Page 754 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution notification). SC722-71 B Shift Motor Error SC722-81 B Paper Guide Drive Motor • During movement to home, the home position could not be detected within a predetermined pulse (1st time is jam notification, 2nd time is SC notification). •...
  • Page 755 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution turning the main power OFF then ON. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step. Turn the power off, disconnect the interface connector connected to the machine, connect the interface connector of the downstream unit to the machine, and then turn the power If the downstream unit does not operate, resulting in connection error, there is a problem with the downstream unit, so repair the downstream unit.
  • Page 756 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution turning the main power OFF then ON, submitting a job, feeding paper, opening/closing covers, and input/output check. If the SC occurs again, do the following steps. Check if the SC reoccurs by cycling the power after each step.
  • Page 757 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. • Motor defective • Motor harness entrapped (short circuit or breaking of wire) •...
  • Page 758 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution Motor error (Encoder error) This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears. • Motor defective •...
  • Page 759 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution SC727-71 B 2nd Fold Motor Error Encoder error This is reported as a jam error when detected for the first time. If it occurs again in a row, its SC code appears.
  • Page 760 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution Protection device intercept error state (fuse break) is detected. • Harness short-circuit • Motor defective • Solenoid defective SC745-04 D Protection Device Intercept Error 2 Protection device intercept error state (fuse2 break) is detected. •...
  • Page 761 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution SC780-01 D Bank 1 (Upper optional paper tray) Protection Device Intercept Error When original source of 5V power supply is ON, protection device intercept of 24V power system is detected. In 24V power supply system: •...
  • Page 762 SC Tables: SC7xx (Peripherals) SC No. Type Error Name/Error Condition/Major Cause/Solution SC791-00 D No Bridge Unit when Finisher is Present When power supply is switched on or paper is transported, finisher set is detected but bridge unit set is not detected. (during internal finisher connection, not detected) •...
  • Page 763 SC Tables: SC8xx (Controller) SC Tables: SC8xx (Controller) SC816-01 to SC877-00 SC No. Type Error Name/Error Condition/Major Cause/Solution SC816 [0x0000] Energy save I/O subsystem error SC816-01 Subsystem error SC816-02 Sysarch (LPUX_GET_PORT_INFO) error SC816-03 Transition to STR was denied. SC816-04 Interrupt in kernel communication driver SC816-05 Preparation for transition to STR failed.
  • Page 764 SC Tables: SC8xx (Controller) SC No. Type Error Name/Error Condition/Major Cause/Solution SC code. • During the I/O processing, a writing error occurred. • Defective EEPROM SC No. Type Error Name/Error Condition/Major Cause/Solution SC841-00 EEPROM read data error Mirrored data of the EEPROM is different from the original data in EEPROM. Data in the EEPROM is overwritten for some reason.
  • Page 765 SC Tables: SC8xx (Controller) Type Error Name/Error Condition/Major Cause/Solution SC845-02 D Controller Board SC845-03 D Operation Panel (Normal) SC845-04 D Operation Panel (Smart Panel) SC845-05 D When updating the firmware automatically (ARFU), the firmware cannot be read or written normally, and the firmware update cannot be completed even by 3 retries. Hardware abnormality of the target board Replace the target board.
  • Page 766 SC Tables: SC8xx (Controller) SC No. Type Error Name/Error Condition/Major Cause/Solution Replace the HDD. SC No. Type Error Name/Error Condition/Major Cause/Solution SC866-00 SD card authentication error A license error of an application that is started from the SD card was detected. Invalid program data is stored on the SD card.
  • Page 767 SC Tables: SC8xx (Controller) cards used for Firmware Update by a Customer Engineer. SC No. Type Error Name/Error Condition/Major Cause/Solution SC868-01 D SD card access error The SD controller returned an error during operation. (An error occurred at the mount point of /mnt/sd1) •...
  • Page 768 SC Tables: SC8xx (Controller) * Do not format an SD card supplied with the main machine or sold as an option. You may only format SD cards used for Firmware Update by a Customer Engineer. Type Error Name/Error Condition/Major Cause/Solution SC869-** Malfunction of the proximity sensor is detected SC869-01 C...
  • Page 769 SC Tables: SC8xx (Controller) SC No. Type Error Name/Error Condition/Major Cause/Solution SC870-03 B Address Book data error (Initialization: Failed to generate a file to store internal Address Book.) SC870-04 B Address Book data error (Initialization: Failed to generate a file to store delivery sender.) SC870-05 B Address Book data error (Initialization: Failed to generate a file to store delivery destination.) SC870-06 B...
  • Page 770 SC Tables: SC8xx (Controller) SC No. Type Error Name/Error Condition/Major Cause/Solution SC870-54 B Address Book data error (Encryption settings: Detected data inconsistency when reading the encrypted Address Book.) SC870-55 B Address Book data error (Encryption settings: Failed to delete file when changing encryption setting.) SC870-56 B Address Book data error (Encryption settings: Failed to erase the file that records the...
  • Page 771 SC Tables: SC8xx (Controller) SC No. Type Error Name/Error Condition/Major Cause/Solution • Power was turned off while the machine used the HDD. • Format the HDD (SP5-832-007). • Replace the HDD. When you do the above, the following information will be initialized. •...
  • Page 772 SC Tables: SC8xx (Controller) Type Error Name/Error Condition/Major Cause/Solution SC874-68 Delete all error (Delete data area) : HDD format failure (Normal) SC874-69 Delete all error (Delete data area) : HDD format failure (Abnormal) SC874-70 Delete all error (Delete data area) : Unauthorized library SC874-99 Delete all error (Delete data area) : other errors An error occurred while data was being erased on HDD or NVRAM.
  • Page 773 SC Tables: SC8xx (Controller) SC No. Type Error Name/Error Condition/Major Cause/Solution Turn off the main power. The following step is to configure the logging/encryption setting again. Turn on the main power. Set SP9-730-002 through -004 to 1. Cycle the main power off and on. SC No.
  • Page 774 SC Tables: SC8xx (Controller) SC No. Type Error Name/Error Condition/Major Cause/Solution corruption) Initialize the HDD (SP5-832-004). SC No. Type Error Name/Error Condition/Major Cause/Solution SC876-05 D Log Data Error 5 An error was detected in the handling of the log data at power on or during machine operation.
  • Page 775 SC Tables: SC9xx (Others) SC Tables: SC9xx (Others) SC900-00 to SC998-00 SC No. Type Error Name/Error Condition/Major Cause/Solution SC900-00 Electric counter error The electric total counter value is out of specification. Error is detected when increasing the total counter. • Unexpected NV-RAM is attached.
  • Page 776 SC Tables: SC9xx (Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC940-51 C 1st Paper Feed Tray Pickup Solenoid Drive Error SC940-52 C 2nd Paper Feed Tray Pickup Solenoid Drive Error SC940-53 C Bypass Pickup Solenoid Drive Error SC940-54 C Paper Exit Switching Solenoid Drive Error When the solenoid is moving, the registration value of the failure detection is "1"...
  • Page 777 SC Tables: SC9xx (Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC994-00 C Operation error caused by abnormalities that are normally undetectable. An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware. This can occur if there are too many application screens open on the operation panel.
  • Page 778 SC Tables: SC9xx (Others) SC No. Type Error Name/Error Condition/Major Cause/Solution SC995-04 CPM setting error 4 Comparison of machine serial number (11 digits) and machine identification code. Machine serial number (11 digits) or machine identification code does not match. Return the parts to the original configuration, and then replace them according to the manual. SC No.
  • Page 779 Jam Detection Jam Detection Paper Jam Display When a jam occurs, the location is displayed on the operation panel. SP7-507 shows the paper jam history. • CODE: Indicates the jam code. • SIZE: Indicates the paper size code. • TOTAL: Indicates the total counter (SP7-502-001). •...
  • Page 780 Jam Detection Main Machine Cause Cause of Jam Late Stay Display Code Code Transport Sensor 1 Transport Sensor 2 Registration Sensor Fusing Entrance Sensor Fusing Exit Sensor Paper Exit Sensor Reverse Sensor Duplex Exit Sensor Duplex Entrance Sensor Paper not fed from tray 1 Paper not fed from tray 2 Paper not fed from bypass tray Paper not transported to duplex unit...
  • Page 781 Jam Detection Cause Cause of Jam Late Stay Display Code Code Duplex Entrance Sensor Duplex Entrance Sensor & No Paper at Reverse Sensor Duplex Entrance Sensor Relay Exit Sensor Relay Transport Sensor Relay Exit Sensor Relay Transport Sensor Paper Feed Unit PB3240 Cause Cause of Jam Late...
  • Page 782 Jam Detection Cause Cause of Jam Late Stay Display Code Code LCT Transport Sensor (when paper not fed from LCT) LCT Transport Sensor Paper Feed Unit PB3240 and LCIT RT3030 configuration Cause Cause of jam Late Stay Display code code Paper not fed from tray 3 Paper not fed from tray 4 Transport Sensor 3...
  • Page 783 Jam Detection Cause Cause of Jam Late Stay Display Code Code Entrance Sensor R1-R5 Horizontal Transport Sensor R1-R5 Horizontal Transport Sensor R1-R5 Switchback Transport Sensor R1-R5 Switchback Transport Sensor R1-R5 Proof Exit Sensor R1-R5 Proof Exit Sensor R1-R5 Shift Tray Exit Sensor R1-R5 Shift Tray Exit Sensor R1-R5...
  • Page 784 Jam Detection Finisher SR 3210 Cause Cause of Jam Late Stay Display Code Code Paper Entrance R1-R4 Paper Entrance R1-R4 Proof Exit R1-R4 Proof Exit R1-R4 Intermediate transport (right) R1-R4 Intermediate transport (left) R1-R4 Intermediate transport (left) R1-R4 Shift Exit R1-R4 Shift Exit R1-R4...
  • Page 785 Jam Detection Cause Cause of Jam Late Stay Display Code Code Main instruction data defect R1-R4 Internal Multi-fold Unit FD3000 Cause code Cause of jam Late Lag Jam Stay Jam Display code Registration sensor Registration sensor 1st Fold sensor 1st Fold sensor N4-N5 2nd Fold Sensor N2-N3...
  • Page 786 Jam Detection Cause code Cause of jam Late Lag Jam Stay Jam Display code Paper Transport Sensor 2 Paper Transport Sensor 2 Paper exit end is not responding Main instruction data defect Sensor Locations Paper Size Codes Paper size codes are as follows. Note: The unit of Main Scan/Sub Scan Length is 0.1 mm.
  • Page 787 Jam Detection Size Code Paper Size Name Orientation Main Scan Length Sub Scan Length 132(84H) 2970 4200 005(05H) 2970 2100 133(85H) 2100 2970 141(8DH) 2570 3640 006(06H) 2100 1480 134(86H) 1480 2100 014(0EH) 2570 1820 142(8EH) 1820 2570 135(87H) 1050 1480 143(8FH) 1280...
  • Page 788 Other Problems Other Problems When SC670 Is Displayed When SC672 (Controller start up error) is displayed Symptom: Note: CTL = Controller The following occur: SC672-00 Communication error between operation panel and CTL after machine is powered on. SC672-10 Communication error (receive) between operation panel and CTL after machine is powered on. SC672-11 Communication error (send) between operation panel and CTL after machine is powered on.
  • Page 789 Other Problems • CTL boot up error and/or operation panel boot up error due to abnormal break in operations of CTL. Possible causes of operation panel cannot light include: • USB communication path failure (USB cable, IPU) Operation panel cannot communicate with CTL due to CTL boot-up error [A]: Operation Panel [B]: IPU [C]: Controller board...
  • Page 790 Other Problems Parts How to determine the cause USB cable LED on the controller board blinks once every second Operation panel LED on the controller board blinks once every second LEDs on the controller board are lit constantly Memory LEDs on the controller board are lit constantly Flowchart to determine parts to replace when no display on operation panel Parts How to determine the cause...
  • Page 791 Other Problems [B]: Abnormal mode: LEDs on the controller board POSTCODE LEDs 1 to 8 on the controller board are lit constantly Note POSTCODE 1. For self-diagnosis code (BIOS). 2. After the BIOS starts up, POSTCODE 4,5,7 turn off and POSTCODE 1,2,3 ,6 turn on and POSTCODE 8 blinks.
  • Page 792 Other Problems Remove the bracket [B]. Re-connect the USB cable between the IPU board and the operation panel. [A]: CABLE:USB3.0:AWG22:1600:ASS'Y [B]: PCB:CHEETAHG2:NAIS:CO-P1.5:ASS'Y When installing, attach the bracket [B] first, and then bend the cable [A] and secure it. Do not apply excessive force on the connector part. Applying excessive upward force on the connector may cause connection failure.
  • Page 793 Other Problems PCB for the operation panel • 1, 3, 6, and 7 are ON for normal. USB connector [A] (IPU)
  • Page 794 Other Problems [D]: Replacing the Memory Turn the machine power OFF. Attach the memory on the controller board as shown (in a vertical orientation). Lock the hook. [E]: CMOS clear Turn the machine power OFF. Turn switch 5 ON for 10 seconds. Turn switch 5 OFF.
  • Page 795 Other Problems • In the normal operation, all of the switches in the SW1 block are OFF. [G]: Replacing the USB cable and the operation panel For details about replacing the USB cable, refer to USB Cable / Harness. If the symptom is not resolved, escalate the issue using the normal process, together with the following information for further investigation.
  • Page 796 Other Problems Change the position of the standard bracket [B] by rotating it 90 degrees as shown by the arrow. This makes the docking bracket [A] easier to slide horizontally. Then reattach the docking bracket [A] to the mainframe. If the paper shifts toward the front Slide the docking bracket forward by the amount which corresponds to that of the shift, to move the finisher in the same direction.
  • Page 797 Other Problems [B]: Docking Bracket Screw • After the adjustment, check the side-to-side registration by feeding paper out to the proof tray. If the shift has not been solved, adjust the docking bracket (screw for the docking bracket) slightly again. For SR3210 Side-to-side registration can be adjusted by the docking bracket for SR3210 [A] (and the docking bracket screw [B]).
  • Page 798 Other Problems Change the position of the standard bracket by rotating it 180 degrees as shown below. This makes the docking bracket easier to slide horizontally. Then reattach the docking bracket to the mainframe. [A]: Reverse If paper shifts toward the front Slide the docking bracket backward by the amount which corresponds to that of the shift, in order to move the finisher in the same direction.
  • Page 799 Other Problems [A]: Proof Tray [B]: Docking Bracket Screw • After the adjustment, check the side-to-side registration by feeding paper out to the proof tray. If the shift has not been solved, adjust the docking bracket (screw for the docking bracket) slightly again. Stacking Problem at the Finisher SR3210 Stacking problems may occur due to paper curl depending on the paper type / size.
  • Page 800 Other Problems Attach the fixing sheets [B] to the auxiliary tray [A]. • Place the sheets on the outer ends [A] of the auxiliary tray and hook the bent portion [B] at the edge of the tray. Installation procedure for attaching the auxiliary tray to the Finisher SR3210 Turn on the machine.
  • Page 801 Other Problems Open and close the upper cover [A] or the front cover [B]. The shift tray [C] starts to descend. "JAM227" is displayed about 3 seconds later. The shift tray descent is stopped. Release your hand from the feeler. Clean the place [A] to attach the fixing sheet with alcohol.
  • Page 802 Other Problems Place one A4 paper (LEF) in the paper tray. Select [Staple] in the printer driver and then execute printing (two or more originals). Printing starts, but stops after one sheet because paper runs out. The paper is put out on the staple tray. Put the paper next to the rear jogger [A]. Measure the distance between the aligning side of the front jogger and the edge of the paper with a scale.
  • Page 803 Other Problems Maximum number of sheets for stapling and what happens when the job has too many pages Behavior: When the number of sheets exceeds the maximum staple capability When corner stapling Sheets are fed out without being stapled. First, the maximum number of sheets (50) is stacked in the staple tray and fed out.
  • Page 804 Other Problems Solution: If the symptom occurs, do the procedure in the Flowchart below. Workaround A: Change the paper tray setting (paper thickness setting) in User Tools to match the actual paper thickness. *1: User Tools > Tray paper setting > page 2 > Select tray > Select paper thickness Workaround B: Change the paper tray setting in User Tools.
  • Page 805 Other Problems Mid thick -> Thick paper 1 • The print speed will be reduced (See the chart below). Thick paper 1 -> Thick paper 2 • The print speed will be reduced (See the chart below). Thick paper 2 -> Thick paper 3 Thick paper 3 ->...
  • Page 806 Other Problems • SP 1-105-007 • SP 1-105-011 • SP 1-105-015 For 1200 dpi printing: • SP 1-105-107 • SP 1-105-137 • SP 1-105-111 Side effects: Paper curl may occur. Workaround D': Increase the target fusing temperature by 5 more degrees using the following SPs: •...
  • Page 807 Other Problems • SP3-629-001 (Vc Vsp): Set to 530 • SP3-629-101 (Vb Vsp): Set to 330 • This will increase the amount of toner used to develop the image. • As a side effect, this will shorten the yield of the toner bottle. Troubleshooting for Blots on Middle Thick Glossy or Coated Paper Symptom: Printed images contain blots when using middle thick (or thick) glossy or coated paper.
  • Page 808 Blown Fuse Conditions Blown Fuse Conditions Fuses: EU/AA Name Output connector Capacity Part number Field replacement possible Voltage Part name Remarks FU101 CN902 (Fusing Lamp) 11071346 FIH250V8A (EM/CR) FU102 CN904 (DHB) 11071344 CN912-5,6 (BCU) FIH 250V 5A (TP/CR) FU105 CN913-5, 12 (Zero cross circuit / DH Heater) SCT250V2A FU11...
  • Page 809 Blown Fuse Conditions Name Output connector Capacity Part number Field replacement possible Voltage Part name Remarks FBT250V10A (EM) FU13 CN912-5 (BCU) 11071216 FBT250V10A (EM) FU14 CN912-6 (BCU) 11071216 FBT250V10A (EM) Fuse Locations...
  • Page 810 Guidance for Those Who are Familiar with Predecessor Products Differences between Similar Models and Previous Models The difference between this model and the previous (SP 8300DN, MP 6055/5055/4055) models are as follows: Laser Exposure Items SP 8300DN SP 8400DN MP 6055/5055/4055 1ch-LD 2ch-LD Replacement unit Individual parts...
  • Page 811 Guidance for Those Who are Familiar with Predecessor Products Items SP 8300DN SP 8400DN MP 6055/5055/4055 • Replaced the paper exit driven roller to a flat type roller to prevent jamming when paper is fed to the internal exit peripherals.
  • Page 812 Guidance for Those Who are Familiar with Predecessor Products Drive Mechanisms Items SP 8300DN SP 8400DN MP 6055/5055/4055 Paper transport Spur gears Helical gears: drive By increasing the efficiency of engagement, the rattling noise is reduced. Stepping motor Inner rotor type DC brushless motor: For resource saving and energy saving.
  • Page 813 Component Layout Component Layout Paper Feed Unit Description Description 1st paper feed sensor 2nd paper feed sensor 1st paper end sensor 1st paper feed tray set switch 1st vertical transport sensor 1st paper feed tray lift motor 1st paper feed tray limit sensor 2nd paper feed tray set switch 1st paper feed tray pick up solenoid 2nd paper feed tray lift motor...
  • Page 814 Component Layout Description Description Laser Unit TD sensor Quenching lamp PCL (Pre Cleaning Light) Fusing Unit...
  • Page 815 Component Layout Description Description Fusing thermopile (End) Thermostat (End) Fusing thermopile (Center) Thermostat (Center) Fusing exit sensor Fusing roller temperature sensors (Center) Pressure roller temperature sensor (End) Fusing roller temperature sensors (End) Pressure roller temperature sensor (Center) Fusing lamp Waste Toner Bottle...
  • Page 816 Component Layout Description Toner collection full sensor Duplex/Bypass Unit...
  • Page 817 Component Layout Description Description Right cover open/closed switch Bypass length sensor Duplex entrance sensor Bypass pickup solenoid Duplex entrance motor Bypass width sensor Duplex guide switch Bypass paper end sensor Duplex/bypass motor Duplex exit sensor Paper Exit/Reverse Unit...
  • Page 818 Component Layout Description Description Paper exit switching solenoid Transfer unit open/close sensor Paper exit sensor Fusing entrance sensor Reverse sensor ID sensor Paper exit full sensor Transfer Unit Open/Close LED Reverse motor Temperature / Humidity Sensor Air Flow...
  • Page 819 Component Layout EU/AA:...
  • Page 820 Component Layout Description Description Development bearing cooling fan Front Development Cooling Fan Temperature sensor PSU cooling fan Fusing fan (For EU/AA models, there are two fans.) Development exhaust fan Paper exit cooling fan Drive Unit...
  • Page 821 Component Layout Description Description Paper exit motor Development motor Fusing motor Vertical transport motor Drum/Waste toner motor Paper feed motor Registration motor Electrical Components...
  • Page 822 Component Layout Description Description Interlock switch (Front Cover) Controller Board DHB (Option) Interlock Switch (Right Cover) DC SW board HVPS...
  • Page 823 Image Processing Image Processing Structural block diagram...
  • Page 824 Image Processing IPU Mechanism Image processing function overview The image signals from the controller (memory) are received via the PCI bus, and output to the LDB via a GAVD (the LDB is provided in the laser unit).
  • Page 825 Laser Exposure Laser Exposure Overview Name Polygon Mirror F-theta Lens Synchronization Detector Lens Synchronization Detector Mirror Toner Shield Glass LD Board Cylindrical Lens Shield Glass • The LD drive board controls both the laser output and laser synchronization mechanism. • The machine cuts off the power supply to the LD drive board if the front or right cover is opened.
  • Page 826 Laser Exposure Auto Power Control (APC) The LD driver IC drives the laser diode. To prevent the intensity of the laser beam from changing because of the temperature, the machine monitors the current passing through the laser diode (LD). The machine adjusts the current to the laser diode by comparing it with the reference level from the reference circuit.
  • Page 827 Laser Exposure LD Safety Switch “+24V” goes through the BCU and is converted to “+5VS” on the IPU. “+5VS” is supplied to the LD Board. The interlock switch turns off when the front cover or the right door is opened. As a result, the power supply (“+24VS”) to the BCU is cut off.
  • Page 828 PCDU (Photo Conductor and Development PCDU (Photo Conductor and Development Overview Part Name Part Name Cleaning Blade ID Sensor Toner Collection Coil Development Sleeve PCL (Pre Cleaning Light) * Charge Roller Pick-off Pawl Brush Roller OPC Drum Quenching Lamp Transfer Roller *1 New feature.
  • Page 829 PCDU (Photo Conductor and Development OPC Drum Drive Mechanism The drum/waste toner motor [B] drives the OPC drum [A] through gears and the drum drive shaft [C]. Drum Charge Charging to the drum is performed by the charge roller [B]. The charge roller always contacts the surface of the drum and applies a charge bias.
  • Page 830 PCDU (Photo Conductor and Development Drum Cleaning, Toner Discarding A counter blade cleaning system is used for drum cleaning. A cleaning blade [B] removes toner on the drum by always contacting the drum against the drum rotation. Toner scraped off by the blade is transferred by the toner collection coil [A] from the front to the rear, to be discarded into the waste toner bottle via the transportation route [C] to the rear of the drum.
  • Page 831 Development Development Overview The development unit consists of the following parts. Description Description Doctor Blade Mixing Auger 2 OPC Drum TD Sensor Development Sleeve Mixing Auger 1...
  • Page 832 Development Development Mechanism This machine uses a dry two-component magnetic brush development system. This machine uses 2 mixing augers [C] and [D] to keep the developer evenly mixed. Mixing auger 2 [C] transports excess developer, scraped off the development roller by the doctor blade [B], towards the rear of the machine.
  • Page 833 Development Drive The development motor [C] drives the mixing auger 1 [A], mixing auger 2 [E] and development sleeve [B] through a serration gear [D]. Toner Supply When the toner bottle [A] is set, the transport nozzle [B] on the side of the main machine is inserted into the bottle (Hi-ACT system).
  • Page 834 Development which transports the toner in the bottle horizontally. Transporting by a coil provides a stable and accurate toner supply and low toner remaining. Toner transported by the coil [A] falls directly into the development unit from the sub-hopper via the transport pipe [B].
  • Page 835 Development If the difference between the TD sensor output and the target value is less than the near end threshold twice in a row, the toner near end indicator is turned off. If the difference between the TD sensor output and the target is equal to or larger than the end threshold, the machine detects that a “possible”...
  • Page 836 Transfer and Separation Transfer and Separation Overview Description Description OPC Drum Transfer Roller Pick-off Pawl ID Sensor Discharge Plate The machine uses a transfer roller [4], which touches the surface of the OPC drum [1]. The high voltage supply board supplies a positive current to the transfer roller, which attracts the toner from the drum onto the paper. The current depends on the paper width, paper type, and paper feed tray.
  • Page 837 Transfer and Separation Transfer Roller Unit Charge The high voltage supply board supplies a positive current to the transfer roller [A], which attracts the toner from the drum onto the paper. The current depends on the paper width, paper type, and paper feed tray. The curvature of the drum and the discharge plate [B] help the paper to separate from the drum.
  • Page 838 Transfer and Separation New unit detection of the transfer roller unit The new unit detection fuse is attached to the transfer roller unit. When the transfer roller unit is replaced, new unit is detected.
  • Page 839 Fusing Fusing Overview This product uses a QSU-DH fusing system, in which a heater emits light to heat a fusing belt. Description Description Thermopile Pressure Roller Heating Sleeve Belt Pressure Roller Temperature Sensor Stripper Plate Fusing Entrance Guide Plate Fusing Exit Guide Plate Thermostat Pressurizing/depressurizing Lever NC Sensor...
  • Page 840 Fusing Description Description Thermopile (center) Thermostat (center) Fusing lamp Non-contact Thermistor (center) Thermostat (edge) Non-contact Thermistor (end) Thermistor (edge) Mechanism QSU-DH Fixing System Description Description Halogen heater (Fusing Lamps) Stay Light Shielding Plate Nip Pad (heat conduction plate method) (at both ends) Reflector Pressure Roller Heating Sleeve Belt...
  • Page 841 Fusing fusing sleeve from damage caused by temperature increase. Otherwise, this could happen at parts of the sleeve where paper does not pass by during a multi-page job using paper widths that are less than the full width of the sleeve. When handling an A3 (SEF) or A4 (LEF) sheet A cylindrical-shaped light shielding plate [C] covers the ends [D] of fusing lamp [A] where paper does not pass by, to prevent the temperature from rising at those places.
  • Page 842 Fusing Description Area where the fusing lamp lights up Nip pad Heat conductive plates Areas where paper does not pass by and that would heat up without the heat conducting plates Print width of A4 (SEF) Print width of small size •...
  • Page 843 Fusing Pressure Release Mechanism To easily remove paper in the event of a jam in the fusing unit, a pressure release mechanism is provided. The pressing or releasing movement is applied together when the right cover [A] opens/closes: When the right cover is closed, pressure is applied.
  • Page 844 Fusing In a low-temperature environment, the fusing lamp cannot keep up, and it may be difficult to maintain the target temperature. To handle this, the detection temperature of the fusing center thermopile is checked at given intervals, and if the detected temperature is below a threshold value, the CPM is decreased by 1 level.
  • Page 845 Fusing belt which tend to rise in temperature. Therefore, time conditions are also used to determine CPM down, and if continuous paper passage time is above a threshold value, CPM is decreased by 1 level. (When CPM down is performed by time conditions, CPM does not increase thereafter.)
  • Page 846 Waste Toner Waste Toner A: Silicone Pipe C: PCDU B: Waste Toner Transfer Coil D: Waste Toner Bottle The waste toner transfer coil transfers waste toner from the PCU to the waste toner bottle via a silicone pipe. The silicone pipe is part of the main machine. Toner Discarding Overview Printing with low toner coverage leaves a lot of uncharged toner in the development unit.
  • Page 847 Waste Toner 1.5% Coverage (Toner consumption ratio = 5 mg/m) In this example, we have a lot less than 3% coverage. 1.5% coverage is only 5 mg/m of toner. The development unit sends 5 mg/m of toner to the drum. 4.25 mg/m of this gets on the paper, and 0.75 mg/m is cleaned off the drum and sent to the waste toner bottle (this is the 15% factor we talked about above).

  • Page 848: Waste Toner Bottle

    Waste Toner Waste Toner Bottle Waste Toner Bottle Drive Mechanism When the recycling shutter solenoid [A] moves the recycling shutter, collected toner is transported to the left side by the waste toner transfer coil [B] and falls into the development unit. The collected toner in the waste toner bottle is moved to the front side by the waste toner bottle coil [C].
  • Page 849 Waste Toner Toner Collection Full Detection Mechanism The toner collection full sensor [A] is located above the feeler [B] of the waste toner bottle. When the amount of collected toner in the waste toner bottle reaches about 90%, the feeler [B] is lifted and interrupts the toner collection full sensor.
  • Page 850 Feed/ Transport part Feed/ Transport part Overview Description Description Pick-up roller (1st paper tray) Feed roller (2nd paper tray) Feed roller (1st paper tray) Friction roller (2nd paper tray) Friction roller (1st paper tray) Pick-up roller (2nd paper tray) Feed / transport part The paper feed tray consists of 2 stages, i.e., a main double tray and a bypass feed tray.
  • Page 851 Feed/ Transport part Description Description Tray lift motor Tray rear axis Coupling Tray bottom plate Description Description Upper limit sensor Pick-up roller Paper feed mechanism...
  • Page 852 Feed/ Transport part Description Description Pickup arm Feed roller Upper limit sensor Feed guide Pick-up roller Friction roller The paper feed unit employs an RF system. In a conventional FRR system, transport of 2 sheets at a time is prevented by reverse rotation of the separating roller, but in the RF system, paper separation is assisted by the resistance of a separating roller with a torque limiter (reverse drive is not performed).
  • Page 853 Feed/ Transport part Paper feed transport mechanism In order to maintain a proper interval of each paper, this machine has a paper feed sensor near the paper feed roller to adjust the timing of paper feeding. The Paper feed motor is switched ON, and the first sheet is supplied. The paper feed motor switches OFF right before the rear edge of the first sheet completely passes the paper feed roller.
  • Page 854 Feed/ Transport part Description Description Size detection switch Tray set switch Size detection feeler End fence • Tray detection sizes: SRA3, A3, B4, A4 SEF, LT SEF, B5 SEF, A4 LEF, B5 LEF, and A5 LEF • Tray size detection patterns Size Knob A3(DLT)
  • Page 855 Feed/ Transport part These are the following 4 remaining paper detection levels: Remaining paper status 100% Remaining paper status sensor 1 Remaining paper status sensor 2 Control panel remaining paper display Bar 4 Bar 3 Bar 2 Bar 1 Paper end detection When there is no more paper in the paper feed tray, the leading edge of the paper end feeler falls into a notch in the tray bottom plate, and the paper end detection sensor at the rear edge of the end feeler switches ON (pass).
  • Page 856 Feed/ Transport part Paper feed drive The 1st/2nd pick-up rollers and 1st/2nd paper feed rollers are driven by the paper feed motor. The 1st/2nd separating rollers are driven by the vertical transport motor. A bypass transport roller is driven by a duplex/bypass motor, and the registration roller is driven by the registration motor.
  • Page 857 Feed/ Transport part Description Description Registration roller (Driven) Registration motor Registration roller (Drive) Paper powder removal mechanism The registration part of the machine removes paper scrap by 1 paper removal sheet in contact with the driven roller (resin). Paper scrap removed by the paper removal sheet is collected in a paper removal container. Description Description Paper powder removal container...
  • Page 858 Feed/ Transport part Bypass feed section Description Description Bypass paper end sensor Bypass/Duplex motor Bypass paper feed roller Bypass Reverse roller Bypass pick-up roller Paper detection feeler Bypass feed paper/separation mechanism The manual paper feed mechanism employs an FRR system. The bypass feed unit comprises a paper feed roller, reverse roller and bypass pick-up roller.
  • Page 859 Feed/ Transport part Bypass feed paper end detection To detect bypass feed paper end, a paper detection feeler and bypass feed paper end sensor are provided. When the paper is set, the bypass paper end sensor switches ON (interrupt), and paper set is detected. When there is no more paper, a detection filler falls into a hole in the bypass feed table, the bypass paper end sensor switches OFF (pass), and paper end is detected.
  • Page 860 Feed/ Transport part Duplex section Description Description Reverse sensor Duplex entrance roller 2 Reverse roller Duplex transport roller 1 Junction gate Duplex transport roller 2 Duplex entrance roller 1 Duplex exit roller Duplex entrance sensor Duplex exit sensor Transport reverse mechanism The paper passes through the junction gate, and is transported to the reverse tray by the reverse roller.
  • Page 861 Feed/ Transport part Description Description Fusing exit sensor Junction gate Reverse sensor Duplex entrance roller 1 Reverse roller Duplex drive The rollers are driven by the following motors: Rollers Drive sources Reverse roller Reverse motor Duplex entrance roller 1 Duplex entrance motor Duplex entrance roller 2 Duplex entrance motor Duplex transport roller 1...
  • Page 862 Feed/ Transport part • 3 sheet interleave Back side of 1st sheet -> Back side of 2nd sheet -> Back side of 3rd sheet -> Front side of 1st sheet -> Back side of 4th sheet -> Front side of 2nd sheet •...
  • Page 863 Feed/ Transport part Description Description Inverter guide cover sensor Duplex entrance roller Paper exit full sensor Duplex entrance sensor Reverse sensor Paper exit sensor Reverse roller Paper exit full feeler Junction gate Paper exit roller Delivery location change-over The paper transported from the fusing unit is changed over by the junction gate in the “machine paper exit/bridge unit”...
  • Page 864 Feed/ Transport part The reverse motor switches ON (CCW). Before the leading edge of the paper reaches the junction gate [A], the junction gate moves in the reverse tray/1 bin unit direction. * If the junction gate is in the reverse tray/1 bin unit direction, the junction gate is not changed over. After the trailing edge of the paper has left the fusing exit sensor [B], the exit junction solenoid switches OFF.
  • Page 865 Feed/ Transport part Intervals of Rollers Module From Interval (mm) 1st Paper Feed Unit Pick-up Roller (1st tray) Feed Roller (1st tray) 30.0 Feed Roller (1st tray) 1st Vertical Transport Roller 43.0 2nd Paper Feed Unit Pick-up Roller (2nd tray) Feed Roller (2nd tray) 30.0 Feed Roller (2nd tray)
  • Page 866 Feed/ Transport part Module From Interval (mm) Reverse Roller Duplex Entrance Roller 1 131.3 Duplex Unit Duplex Entrance Roller 1 Duplex Entrance Roller 2 120.1 Duplex Entrance Roller 2 Duplex Transport Roller 1 89.6 Duplex Transport Roller 1 Duplex Transport Roller 2 84.0 Duplex Transport Roller 2 Duplex Exit Roller...
  • Page 867 Air Flows (Fan Control) Air Flows (Fan Control) Overview Around the Development Unit / Laser Unit NA model...
  • Page 868 Air Flows (Fan Control) EU/AA models Part Name Odor filter Fusing fan (For EU/AA models, there are two fans.) Paper exit fan Development exhaust fan Dust filter...
  • Page 869 Air Flows (Fan Control) Around the Fusing Unit and Development Unit NA model...
  • Page 870 Air Flows (Fan Control) EU/AA models Part Name Odor filter Fusing fan (For EU/AA models, there are two fans.) Paper exit fan Front development cooling fan Development bearing cooling fan...
  • Page 871 Air Flows (Fan Control) Around the PSU Around the PSU Part Name PSU board PSU cooling fan Mechanism By installing the duct corresponding to each fan, the air flow is efficiently controlled to a cooling target. Moreover, improvement in quietness and energy-saving efficiency is achieved by performing stepwise operation of the fan according to the imaging temperature.
  • Page 872 Air Flows (Fan Control) Cooling of PCDU Air taken in from the PCDU cleaning unit is taken out from the left rear exhaust. An air-flow duct is installed at between the fusing unit and the toner bottle, to suppress excessive temperature rise of the toner bottle. The front development cooling fan takes in air from the front, and blows air over the PCDU to cool it.
  • Page 873 Air Flows (Fan Control) The Conditions of Fans Operation The following table illustrates how/when the fans operate under the specific conditions of the main machine. Condition Development Paper Fusing Development Front Development Exhaust Heat Exit Fan Bearing Cooling Cooling Cooling Fan Warm-up Stops Stops...
  • Page 874 Electrical parts Electrical parts Block diagram Board outline Controller Controls the printer system overall. Comprises an x86 CPU, controller ASIC, IO control ASIC, and RAM.
  • Page 875 Electrical parts LD control circuit which drives the laser diode by a universal driver. Controls the engine, as well as printer engine sensors, motors and solenoids (the BCU has the IOB functions). Processes digital signals by an IPU. Controls the control panel. Generates the high-voltage power (Charge, Development, Transfer, Separation) required for process control.
  • Page 876 Electrical parts the BCU. When this harness is connected to the BCU, the supply power is controlled based on the main machine operation and the setting of SP5-805-001 as shown in the following table. Heater SP5-805-001 Plug-in Sleep JAM/ Stand-by Mode/ Printing Mode Door...
  • Page 877 One-way Clutches One-way Clutches This machine adapts one-way clutches, used for paper feed mechanism. Each one-way clutch locations are pointed below. Paper Feed/Bypass Duplex Description Duplex exit roller...
  • Page 878 One-way Clutches Description Bypass Paper Feed Roller Bypass Pick-up Roller Bypass Separation Roller Drive Shaft Bypass Separation Roller...
  • Page 879 Process Control Process Control Image Density Control (Process Control) Outline Process control is a system that adjusts the image creation process to maintain a constant image density. Process control is executed at the following conditions. Trigger Operative Condition Notes 1 • •...
  • Page 880 Process Control Potential Control Potential Control adjusts Charge/Development bias and LD power to maintain a constant image output. Charge roller, development roller, OPC drum and laser unit involve with imaging process. Charge bias (Vc) is a bias for charge roller. Applying a charge bias to the OPC drum increases the potential of the OPC drum.
  • Page 881 Process Control The machine compensates the development bias (Vb) using the Vsp/Vsg ratio. The machine also compensates charge bias (Vc) and LD power based on the Vb result. Vsp/Vsg Toner Density Vb Compensation SP High High SP3-235-011 Slightly high Slightly high SP3-235-012 Correct Correct...
  • Page 882 Process Control The developer is stirred, with the development roller and the transport coil rotating (30 seconds). • Initial µ Count Detection The machine detects the TD sensor (µ sensor) output while mixing the developer, and stores the output as the initial µ...
  • Page 883 Process Control TD sensor (µ sensor) In this model, a non-contact toner density (TD) sensor, which we call the TD sensor (µ sensor), is used for the toner density control. The TD sensor (µ sensor) is attached on the lower side of the development unit. Unlike HST sensor, the board of the TD sensor (µ...
  • Page 884 Energy Save Energy Save Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings.
  • Page 885 Energy Save When Fusing Unit Off mode is enabled, the display is on but the fusing unit is off to save energy. The machine requires roughly the same time as warm-up time to recover from Fusing Unit Off mode. Default: [Off] If [Fusing Unit Off Mode (Energy Saving) On/Off] is set to [On], you can specify when to exit Fusing Unit Off mode and the time to elapse before entering Fusing Unit Off mode.
  • Page 886 Energy Save Power States of this Machine State Description • 1 Standby/Printing State where normal operation is possible after warm-up • State during printing 2 Printing state/Panel State when printing with the backlight of the operation panel turned off 3 Fusing OFF State where the Standby Fusing OFF state is entered when the time set with the "Fusing Unit Off Mode (Energy Saving) On/Off"...
  • Page 887 Energy Save State Description elapsed. • State where the operation panel is flashing and the fusing heater is OFF. • The bottom plate of the paper feed tray is raised. 4 Quiet state Quiet state is entered when the Energy Saving key is pressed or the time set with the "Sleep Mode Timer"...
  • Page 888 Energy Save Verification of Up Time for each Energy Saving State The up time for each power state of the machine can be checked with SP8-961 (Electricity Status). It is also output on the SMC sheet. Name Description SP8-961-001 Ctrl Standby Time Cumulative time of Engine OFF mode, Quiet mode, and Standby mode SP8-961-002 STR Time Cumulative time of STR mode...
  • Page 889 Energy Save • SP8-941-006: SC (excluding mode SC) • SP8-941-007: Jam (plotter) • SP8-941-009: Supply/PM unit end With this data, and the power consumption values from the specifications, we can estimate the amount of energy that is used by the machine. This should only be used as a reference value, because the power consumption specifications are measured in a controlled environment with a constant power supply.
  • Page 890 Adobe PS vs. Clone PS Adobe PS vs. Clone PS Overview This machine is equipped with a clone program for emulating Adobe PostScript/PDF (hereafter “Clone PS”) as a standard feature. So, by default, it can perform printing using PostScript 3 and PDF Direct Print, in addition to RPCS.
  • Page 891 Adobe PS vs. Clone PS PS type Description of Firmware Version Clone PS RPCS [x.xx.xx] PS3 [x.xx], PDF [x.xx] The manufacturers name “Adobe” is shown in the list if Adobe PS is used. PS Configuration / Font Page The “Adobe” logo is printed on the page if Adobe PS is used. Web Image Monitor Go to Status/Information >...
  • Page 892 Adobe PS vs. Clone PS Clone PS only: Module Name Description PDF (1st page) The Clone firmware number appears. The clone PS firmware number starts with "M0AN". PDF (2nd The Adobe firmware number "M5135733" appears. page) This module name appears in the firmware list only if PostScript3 Unit Option is installed.
  • Page 893 Adobe PS vs. Clone PS Difference in Device Fonts The variety and number of built-in fonts (device fonts) differ between Adobe PS and Clone PS. PS type Number of European fonts Adobe PS 136 fonts Clone PS 93 fonts For license reasons, the device fonts for Adobe PS cannot be handled by Clone PS. Instead, Clone PS is equipped with fonts similar to Adobe device fonts under different names;...
  • Page 894 Adobe PS vs. Clone PS PS type Chicago Adobe Clone Clone PS does not support alternative fonts for Chicago; instead, the Courier font (*) is used. (The font shape differs significantly from Chicago.) * Since Courier itself is named among the Adobe PS device fonts, Clone PS substitutes it with an alternative font, NimbusMonoPS-Regular.
  • Page 895 Adobe PS vs. Clone PS Adobe PS Clone PS Courier NimbusMonoPS-Regular Courier-Bold NimbusMonoPS-Bold Courier-BoldOblique NimbusMonoPS-BoldItalic Courier-Oblique NimbusMonoPS-Italic Helvetica NimbusSans-Regular Helvetica-Bold NimbusSans-Bold Helvetica-BoldOblique NimbusSans-BoldOblique Helvetica-Oblique NimbusSans-Oblique Symbol StandardSymL Times-Bold NimbusRoman-Bold Times-BoldItalic NimbusRoman-BoldItalic Times-Italic NimbusRoman-Italic Times-Roman NimbusRoman-Regular AlbertusMT NimbusMonoPS-Regular AlbertusMT-Italic NimbusMonoPS-Regular AlbertusMT-Light NimbusMonoPS-Regular AntiqueOlive-Roman NimbusMonoPS-Regular...
  • Page 896 Adobe PS vs. Clone PS Adobe PS Clone PS Bookman-Demi URWBookman-Demi Bookman-DemiItalic URWBookman-DemiItalic Carta NimbusMonoPS-Regular Chicago NimbusMonoPS-Regular Clarendon NimbusMonoPS-Regular Clarendon-Light NimbusMonoPS-Regular Clarendon-Bold NimbusMonoPS-Regular CooperBlack NimbusMonoPS-Regular CooperBlack-Italic NimbusMonoPS-Regular Copperplate-ThirtyTwoBC NimbusMonoPS-Regular Copperplate-ThirtyThreeBC NimbusMonoPS-Regular Coronet-Regular NimbusMonoPS-Regular Eurostile NimbusMonoPS-Regular Eurostile-Bold NimbusMonoPS-Regular Eurostile-ExtendedTwo NimbusMonoPS-Regular Eurostile-BoldExtendedTwo NimbusMonoPS-Regular Geneva NimbusMonoPS-Regular...
  • Page 897 Adobe PS vs. Clone PS Adobe PS Clone PS Helvetica-Narrow-Bold NimbusSansNarrow-Bold Helvetica-Narrow-BoldOblique NimbusSansNarrow-BoldOblique HoeflerText-Regular NimbusMonoPS-Regular HoeflerText-Italic NimbusMonoPS-Regular HoeflerText-Black NimbusMonoPS-Regular HoeflerText-BlackItalic NimbusMonoPS-Regular HoeflerText-Ornaments NimbusMonoPS-Regular JoannaMT NimbusMonoPS-Regular JoannaMT-Italic NimbusMonoPS-Regular JoannaMT-Bold NimbusMonoPS-Regular JoannaMT-BoldItalic NimbusMonoPS-Regular LetterGothic LetterGothic-Regular LetterGothic-Slanted NimbusMonoPS-Regular LetterGothic-Bold LetterGothic-Bold LetterGothic-BoldSlanted NimbusMonoPS-Regular LubalinGraph-Book NimbusMonoPS-Regular LubalinGraph-BookOblique NimbusMonoPS-Regular...
  • Page 898 Adobe PS vs. Clone PS Adobe PS Clone PS StempelGaramond-Italic NimbusMonoPS-Regular StempelGaramond-Bold NimbusMonoPS-Regular StempelGaramond-BoldItalic NimbusMonoPS-Regular Tekton NimbusMonoPS-Regular TimesNewRomanPSMT NimbusRomanNo9-Regular TimesNewRomanPS-ItalicMT NimbusRomanNo9-Italic TimesNewRomanPS-BoldMT NimbusRomanNo9-Bold TimesNewRomanPS-BoldItalicMT NimbusRomanNo9-BoldItalic Univers NimbusMonoPS-Regular Univers-Oblique NimbusMonoPS-Regular Univers-Bold URWClassicSans-Bold Univers-BoldOblique NimbusMonoPS-Regular Univers-Light NimbusMonoPS-Regular Univers-LightOblique NimbusMonoPS-Regular Univers-Condensed NimbusMonoPS-Regular Univers-CondensedOblique NimbusMonoPS-Regular Univers-CondensedBold NimbusMonoPS-Regular...
  • Page 899 Adobe PS vs. Clone PS Fonts used for unauthorized copy prevention (Common to drivers for Windows OS and Mac OS X) The watermark text used for unauthorized copy prevention consists of a device font. The range of available fonts varies between Adobe PS and Clone PS because of the difference in available device fonts. Adobe PS provides a choice from 136 fonts while 3 fonts are selectable for Clone PS.
  • Page 900 2.Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • Before installing this option, install the following options first; 1.
  • Page 901 2.Installation Attach the ground plate [A] (M3×6). Remove the external orange tape and shipping retainers.
  • Page 902 2.Installation Open the front cover, and then remove the orange tapes and shipping retainers. Remove the accessories in the package (fixing screws, etc.). Remove the fixing brackets of the stapleless stapler unit. Remove the fixing brackets in the order of [A], [B], and [C]. The fixing brackets are hooked onto a metal plate, so lift them slightly and then remove them.
  • Page 903 2.Installation Be careful so that the fixing brackets do not come into contact with the feedout pawl HP sensor [A]. If they come into contact, check that the feeler [B] for the feedout pawl HP sensor is positioned correctly. Attach the shift tray [A] ( ×1: M4 ×...
  • Page 904 2.Installation Attach the relay guide plate [A]. (M3 × 6) Clean the right side of the upper cover with a cloth moistened with alcohol, and then attach the cushion to the finisher. • Make sure that the cushion is aligned with the left-upper edge [A] of the upper cover. If the internal multi-fold unit is installed on the main machine, cut off the section of the cushion indicated by the notch so that the cushion does not interfere with the I/F connector [A] of the finisher.
  • Page 905 2.Installation If the machine is equipped with the internal multi-fold unit, attach the joint bracket [A] only.
  • Page 906 2.Installation • Attach the screw so that the screw head is at the center of the mark. 11. If the internal multi-fold unit is installed, connect the finisher cable to the connector on the internal multi-fold unit. 12. Remove the screw on the connection lever [A] and pull the lever.
  • Page 907 2.Installation 13. Connect the finisher to the main unit, and then push in the connection lever [A] to fasten it to the main unit. If the internal multi-fold unit is installed, make sure that the finisher’s 2 cables are not crossing each other before you connect the finisher.
  • Page 908 2.Installation The sensor may detect that the exit tray is full prematurely when delivering z-folded sheets or curled paper to the tray. If a message reporting a full paper exit tray appears, the job is suspended until the paper is removed from the paper exit tray.
  • Page 909 2.Installation Stapleless Stapler Initial Settings • To adjust the strength of the crimp between sheets of stapled paper, there is a setting to select either single or double stapling. • The crimp is weakened when there is an image (toner) at the point which is to be stapled. There also is a setting to mask the image on the point for stapling, in order to prevent the crimp from being weakened.
  • Page 910 2.Installation Press [Erase Margin for Stapleless Stapler].
  • Page 911 2.Installation Punch Unit PU3050 • This Punch Unit is for the Finisher SR3210 (D3B8). Accessory Check Description Q’ty Remarks Punch unit Cover Stay Hopper Side-to-side detection unit Punch unit movement motor unit Hopper guide plate Guide plate Tapping screws - M3 × 6 Harness (Short) Not used in this machine Harness (Long)
  • Page 912 2.Installation Remove the finisher rear cover [A] ( ×3). Open the top cover, and then remove the arm [A]. Open the finisher front cover, and remove the two knobs. • Knobs with a lock mechanism are removed using a knob screwdriver or similar while releasing the lock.
  • Page 913 2.Installation Remove the finisher inner cover [A] ( ×3). • Disconnect the connector at the back of the inner cover. Cut off part of the finisher inner cover [A].
  • Page 914 2.Installation Remove the guide plate [A] ( ×4). Insert and attach the hopper guide plate [A] from the front ( ×4). At this time, pass the harness [B] through the clamp [C]. 10. Attach the stay [A] ( ×3).
  • Page 915 2.Installation Front [B]: Insert the holes in the stay over the embossed parts on the finisher. Rear [C]: Place the axis of the stay through the notch in the finisher. 11. Insert and attach the guide plate [A] from the rear ( ×2).
  • Page 916 2.Installation 13. Connect the harness [A] of the hopper guide plate to the relay connector [B] of the side-to-side detection unit, and then clamp the harness.
  • Page 917 2.Installation 14. Insert and attach the punch unit [A] from the rear. 15. Attach the punch unit movement motor unit [A] so that the gear [B] meshes firmly ( ×2). 16. Insert the hopper [A]. 17. Connect the provided harness to the punch unit board [A] and the control board [B] of the finisher ( ×6).
  • Page 918 2.Installation Use Harness (long) for Finisher SR3210. 18. Remove the harness [A] from the clamp [B], and connect it to the punch unit board [C] ( ×1).
  • Page 919 2.Installation 19. Connect the harness [A] of the side-to-side detection unit to the relay connector [B] of the harness ( ×1). 20. Connect the harness [A] of the punch unit movement motor unit to the punch unit board [B] ( ×1).
  • Page 920 2.Installation 22. Clamp the harnesses. 23. Reattach the finisher rear cover. 24. Reattach the finisher inner cover and three knobs. 25. Close the front cover. 26. Close the top cover. 27. Reconnect the finisher to the machine, and connect the interface cable. 28.
  • Page 921 Rear bracket (with shoulder screw) For this machine, use the shoulder screw only. Support bracket A Not used for SP 8400DN Support bracket B Front securing bracket (with M4x6 screw and nut) Rear securing bracket (with M4x6 screw and nut)
  • Page 922 2.Installation • With this model, use decal [B]. (The illustrations on the decals look similar, but the shape of the tray is different.)
  • Page 923 2.Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. • When installing the Internal Multi-fold Unit FD3000 and the Mail Box CS3010 at the same time, first install the base plate [A] of the internal multi-fold unit.
  • Page 924 2.Installation Removal of the Machine Exterior Remove the small cover [A]. Open the right cover then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover [A].
  • Page 925 2.Installation Remove the right upper cover [A] as shown by the arrow. Open the cover [A]. Remove the top right cover [A].
  • Page 926 2.Installation Remove the rear left cover [A] (coin screw × 2). Remove the rear cover [A]. Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching.
  • Page 927 2.Installation Using a flat-headed screwdriver, remove the cover [A]. 10. Remove the top rear cover [A]. Transferring the Operation Panel To secure space for installing Mail Box CS3010, move the operation panel to the front. Also, pull out the USB cable connected to the operation panel as far as needed for the move.
  • Page 928 2.Installation When installing the Mail Box CS3010 and the Attention Light AL3000 at the same time, install the attention light (Installation Procedure) after doing step 1. Then install the mail box. Reattach the covers in the following order: top rear cover, rear cover, rear left cover (coin screws). Remove the operation panel upper cover [A].
  • Page 929 2.Installation Remove the operation panel [A] from the machine while keeping the USB cable connected to the machine. Place the operation panel [A] on the top rear cover with LCD facing down. Open the inverter guide cover [A], and remove the inverter guide cover and its exterior cover. Lift the exterior cover from the screw bosses [B], and then slide the inverter module in the direction of the blue arrow and remove it.
  • Page 930 2.Installation Release the harness [A] of the inverter guide cover sensor from the harness guide. Remove the inverter guide [A]. Remove the inverter guide bracket [A]. 10. Attach the operation panel more forward than before. [A]: Installed position: After moving [B]: Installed position: Before moving [C]: Adjust the tab at the base of the operation panel to the indicated position [D]: Position of screw holes for operation panel securing brackets: After moving...
  • Page 931 2.Installation 11. Fasten the USB cable and the harness at the position [A] using the supplied clamp. 12. Reattach the harness. Pass all the harnesses [A] below the guide [B].
  • Page 932 2.Installation 13. Pass the USB cable [B] between the ribs at the indicated locations ([A]). Check that the harness [A] is not outside of the guide. If the harness is outside of the guide, the harness may become damaged.
  • Page 933 2.Installation Installation of the Mailbox • When lifting the mailbox to unpack it, hold the parts circled in blue. • Be sure not to hold the unit’s upper central part, where the feeler [A] to detect when the paper tray is full is located.
  • Page 934 2.Installation Attach the support bracket [A] (M4x6). Use the bracket with “B” stamped on it. Remove the shoulder screw from the bracket (provided with this unit), and attach the shoulder screw [A]. Attach the rear cover [A] provided with this unit (hook x 2).
  • Page 935 2.Installation Attach the rear top cover [A] provided with this unit (M3x6, hook x 1). Place the mailbox on a flat surface. • Put the mailbox on a table so that the rear part [A] is over the edge. Be careful not to drop the mailbox.
  • Page 936 2.Installation pulling it. 10. Hold the areas shown by the blue circles, and mount the mailbox on the machine. When you mount the mail box, it is easier if you stand at the right side of the machine, facing the bypass tray. 11.
  • Page 937 2.Installation • Slide the mailbox plate [G] toward the stopper [H] on the machine’s mounting base until it stops. 12. Attach the rear securing bracket [A] (hook x1).
  • Page 938 2.Installation 13. Attach the front securing bracket [A] (hook x1). 14. At the rear side of the mailbox, fasten the joint [A] to the indented part of the support bracket [B] (M4x6 screw) as shown. 15. Connect the harness [A] to the relay connector on the machine, and insert the clamp attached to the harness into the hole [B] in the machine frame.
  • Page 939 2.Installation (M3x6). 17. Reattach the rear cover [A] of the mailbox. (M3x8) 18. Attach the supplied inverter tray. 19. Attach the four supplied paper exit trays.
  • Page 940 2.Installation 20. Remove the canopy [A] of the upper front cover. 21. Reattach the right upper cover, upper front cover, and small cover. 22. Reattach the operation panel top cover. Make sure that the harness and USB cable are not caught when attaching the operation panel top cover. Installation of Stabilizers Install stabilizers according to the following table.
  • Page 941 2.Installation Configuration Securing Right stabilizer Left stabilizer brackets Unit With Finisher and Side Not required Not required LCIT Required (Cannot be installed (The connection between the main because it interferes with unit and the finisher functions as a the LCIT.) stabilizer.) Remove the rear lower gap cover [A].
  • Page 942 2.Installation Remove the two covers for the stabilizers [A] at the right of the paper feed unit. Remove the two arms [A]. Pull out the arms while pressing the lock [B]. Insert the two right arms [A] (provided with the mailbox) where the old ones went (M4x6). Place the right stabilizer [A] on a level floor, push it against the paper feed unit, and tighten the arms and stabilizer together (coin screw x 4).
  • Page 943 2.Installation Insert the two left arms [A] until they stop. Place the left stabilizer [A] on a level floor, push it against the paper feed unit, and tighten the arms and stabilizer together (coin screw x 6). 10. Attach the caution decal at the position [A]. Two decals come with the accessories. One of them is for use...
  • Page 944 2.Installation with another model, so make sure you attach the correct one. The decal cautions users not to pull out more than one tray at the same time. Be sure to instruct users to pull out the paper feed trays one at a time when using the machine with the mailbox. Pulling out more than one paper feed tray at the same time may cause the machine to overbalance and topple forward.
  • Page 945 2.Installation Attention Light AL3000 (M500-36) Component Check Description Q’ty Remarks Attention Light Harness Bracket Large Clamp Small Clamp Use only two in this machine. Screw (M3x8) Screw (Round-headed) (M3x8) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 946 2.Installation Remove the small cover [A]. Open the right cover then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover. Remove the upper front cover [A].
  • Page 947 2.Installation Remove the right upper cover [A] as shown by the arrow. Remove the cover [A]. Remove the top right cover [A].
  • Page 948 2.Installation Remove the rear left cover [A] (coin screw x2). Remove the rear cover [A]. Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching.
  • Page 949 2.Installation 10. Using the flat-headed screwdriver, remove the cover [A]. 11. Remove the top rear cover [A]. 12. Remove the controller box cover [A]. Red Circle: Remove, Blue Circle: Loosen...
  • Page 950 2.Installation 13. Remove the operation panel upper cover [A]. 14. Remove the screws and clamps securing the operation panel to the hinge. 15. Spread out the service mat [A] on top of the machine, detach the operation panel from the hinge, and then place the operation panel face down on the mat.
  • Page 951 2.Installation 16. Remove the rear center cover [A]. 17. Connect the 5-pin connector [B] to the operation panel connector [A]. 18. Secure the harness with the clamp and route the harness [A] along the USB cable. 19. Reattach the rear center cover of the operation panel, and then reattach the operation panel. 20.
  • Page 952 2.Installation 21. Attach the clamps (provided with this unit) on the rear side. 22. Route the harness on the rear side. EU/AA: 23. Fix the harness on the front side.
  • Page 953 2.Installation 24. Release the USB cable [A] from the cable guide. 25. Route the harness as shown below, then reattach the USB cable. Attach the surplus length of the harness as shown below. (EU/AA only)
  • Page 954 2.Installation 26. Position the clamp between the two cable ties [A]. (This is in order to prevent the harness from coming off.) 27. Connect the white 3-pin connector to CN543 [A] on the IPU. 28. Reattach the top rear cover. 29.
  • Page 955 2.Installation 31. Attach the bracket [A] (M3x8). 32. Attach the large clamp (provided with this unit) on the bracket. 33. Connect the harness to the connector of the attention light. 34. Attach the attention light [A] on the main machine (M3x8 round-head screws). Make sure the harness does not get caught when attaching the attention light.
  • Page 956 2.Installation 35. Reattach the covers in the following order: top right cover, upper front cover, and small cover. Indicator Behavior When multiple conditions coincide, statuses are indicated in the following order: Priority Indication Machine Status Lights in red Unable to execute a job. User intervention required to resume job.
  • Page 957 2.Installation NFC Card Reader Type P11 (M512-18) Accessory Check Description Q’ty Remarks Reader Spacer Reader Cover Reader Holder NFC Reader Sponge Cushions Lower Cover Upper Cover Screw (M3x20) Screw (M3x10) Screw (M3x8) Tapping screw (M5x13) This screw is used for making threaded holes in the cover. Clamp Not used in this machine Stick-type Clamp...
  • Page 958 2.Installation Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. Remove the small cover [A].
  • Page 959 2.Installation Open the right cover, then remove the screw. Release the hooks on the inside of the upper front cover [A] by pulling the cover's sides outward, and remove the upper front cover [A]. Remove the right upper cover [A] as shown by the arrow.
  • Page 960 2.Installation Remove the operation panel upper cover [A]. Remove the operation panel right cover [A]. Connect the USB cable (800mm) to the machine’s operation panel connector. Pass the connector at the other end of the cable through the gap in the hinge. If it is difficult to pass the cable through, loosen the two screws of the hinge to widen the gap.
  • Page 961 2.Installation Make a single loop in the part of the cable which has passed through the gap in the hinge, and attach the ferrite core [A] to it. 10. Reattach the operation panel right cover. When reattaching the cover, pass the USB cable through the U-shaped groove [A] at the hinge of the operation panel and notch [B] on the cover under the cover.
  • Page 962 2.Installation 11. Pass the USB cable through the hole at the front [A]. 12. Reattach the operation panel upper cover. Depending on the part where the NFC reader is attached, store the surplus part of the USB cable under the operation panel upper cover.
  • Page 963 2.Installation • Be careful not to drop the shavings into the machine (do not leave shavings around the holes). 15. Reattach the covers in the following order: right upper cover [A], upper front cover [B], small cover. When attaching the right upper cover, pass the USB cable through the notch [C] in the right upper cover. 16.
  • Page 964 2.Installation 18. Attach the lower cover [A] by engaging it with the two tabs on Bracket B (M3x8). 19. Attach the upper cover [A] (M3x10). 20. Attach the reader spacer [B] to the reader holder [A].
  • Page 965 2.Installation 21. Attach the sponge cushions [A] to two points on the reader spacer as shown. 22. Make a single loop in the USB cable, and then attach the ferrite core [A]. Attach the ferrite core to the cable 45 mm away from the cable end. 23.
  • Page 966 2.Installation 25. Remove the release paper [A] at the back of the reader holder, and then secure the NFC reader on the table. As required, use the stick-type clamps [A] to secure the USB cable.
  • Page 967 2.Installation External NFC Card Reader Bracket Type P11 (M512-17) Accessory Check Description Q’ty Remarks Reader Spacer Reader Cover Reader Holder Sponge Cushions Lower Cover Upper Cover Screw (M3x20) Screw (M3x10) Screw (M3x8) Tapping screw (M5x13) This screw is used for making threaded holes in the cover. Clamp Stick-type Clamp Bracket A...
  • Page 968 2.Installation Installation Procedure An IC card reader and a USB cable (recommended length: 800 mm) are not included with this unit. The customers must obtain these themselves, and the technicians must install them. The installation procedure depends on whether the USB type is a USB mini [A] or standard type A [B] connector. In the case of USB mini, connect directly to the control panel (in the same way as for the NFC Card Reader Type P11);...
  • Page 969 2.Installation not necessary to attach the spacer to the reader holder. Directly attach the sponge cushions [B] to the IC card reader holder [A]. Procedure for Connecting to the Main Machine USB Slot When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 970 2.Installation the upper front cover. Remove the upper front cover [A]. Remove the right upper cover [A] as shown by the arrow. Remove the rear cover [A]. Each part enclosed by a red dotted circle has a tab. Be careful not to damage it when attaching and detaching.
  • Page 971 2.Installation Remove the cover [A] over the machine’s USB slot and pass the cable through. Make a single loop in the USB cable, and then attach the ferrite core [A]. Connect the USB cable [A] to the machine’s USB port. There are two USB ports.
  • Page 972 2.Installation Pass the USB cable from the back to the right side of the machine. Pass the cable behind the pillar [A]. 10. Clamp the cable at four points on the right side. Use the clamps supplied with this option.
  • Page 973 2.Installation 11. Attach Bracket B [A] to the machine’s right frame (M3x8). 12. Thread the holes in the removed right upper cover (3 points). • Using the supplied tapping screw (M5x13) [A], position the screw to the center part of the guide rib and thread each hole.
  • Page 974 2.Installation 14. Pass the USB cable through the groove in the cover. 15. Attach the bracket for side table [A] to the right upper cover (M3x20). 16. Attach the lower cover [A] by engaging it with the two tabs on Bracket B (M3x8). 17.
  • Page 975 2.Installation 18. Attach the reader spacer [B] to the reader holder [A]. The IC card reader may be too thick to attach the reader cover. If this happens, it is not necessary to attach the spacer to the reader holder. 19.
  • Page 976 2.Installation 21. Connect the USB cable to the NFC reader. 22. Place the NFC reader [A] on the spacer [B], and then attach the reader cover [C]. Be careful not to trap the USB cable between the covers. 23. Remove the release paper [A] at the back of the reader holder, and then secure the NFC reader on the table.
  • Page 977 2.Installation As required, use the stick-type clamps [A] to secure the USB cable.
  • Page 978 2.Installation Internal Options Slot Option USB mini Usually the cover is attached. It is not used by the user. USB port (type A) Used for IC card authentication *1 USB port (type B) For printing via USB, a USB port on the Extended USB Board is used. Ethernet port Used for the print function (via network) SD card slot...
  • Page 979 2.Installation IEEE 1284 Interface Board Type M19 (D3C0-17) Accessory Check Remarks Description Q’ty IEEE 1284 Interface Board FCC document Notes for users Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 980 2.Installation Insert the IEEE 1284 Interface Board into the I/F slot. (coin screw x2) Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools > Machine Features > Printer Features > List/Test Page > Configuration Page •...
  • Page 981 2.Installation IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01) Accessory Check Description Q’ty IEEE802.11a/b/g/n Unit Clamps Velcro Fasteners Notes for Users • Since disassembly/alteration of a wireless LAN board is illegal, during service replacements, replace the whole PCB assembly. • Be sure to give the provided leaflet to the customer. Installation Procedure •...
  • Page 982 2.Installation Check that industrial, scientific and medical devices using the same frequency bands, such as a microwave oven or a cordless telephone, are not used nearby. • If there is interference, communication may become unstable. Check that there are no devices likely to cause interference in the surrounding area.
  • Page 983 2.Installation Attaching the Antenna Attach the velcro fastener [B] (provided with this unit) on the antenna [A]. • Attach the velcro fastener to the bottom half of the case (where the cable is located). • You may attach the velcro fastener on either side of the case. Peel the backing paper off the velcro fastener, and attach the antennas [A] and [B] as shown.
  • Page 984 2.Installation Press "Machine Features" > "System Settings". • Select "Interface Settings"> "Network" > "LAN Type". The "LAN Type" (default: Ethernet) must be set for either Ethernet or wireless LAN. Select "Interface Settings"> "Wireless LAN". Only the wireless LAN options show. Set the "Communication Mode".
  • Page 985 2.Installation SP No. Name Function SP5-840- Channel MAX Sets the maximum range of the channel settings for the country. SP5-840- Channel MIN Sets the minimum range of the channels settings allowed for your country. SP5-840- WEP Key Select Used to select the WEP key (Default: 00). UP mode Name Function...
  • Page 986 2.Installation HDD Option Type P13 (M513-19) Component Check Description Q’ty Remarks Power Cord Coin Screw EMC Address Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. •...
  • Page 987 2.Installation Install the HDD option in the indicated position. Connect the power cord and FFC to the HDD option. Hook the mounting indents on the HDD option onto the tabs on the side frame.
  • Page 988 2.Installation Fasten the HDD option (coin screw x2). Fasten the HDD option to the controller board (coin screw x1). Connect the power cord and FFC to the controller board.
  • Page 989 2.Installation Reattach the rear left cover (coin screw x 2). Turn ON the main power. Initialization (formatting) of the HDD automatically starts. 10. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools > Machine Features > Printer Features > List/Test Page > Configuration Page 11.
  • Page 990 2.Installation Extended USB Board Type M19 (D3BS-01) Component Check Items Q’ty Remarks Extended USB Board Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. •...
  • Page 991 2.Installation Insert the Extended USB Board into the I/F slot. (coin screw x 2) Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools > Machine Features > Printer Features > List/Test Page > Configuration Page •...
  • Page 992 2.Installation SD Card Options SD Card Slots [A]: SD card slot 1 (option slot) [B]: SD card slot 2 (service slot) List of Slots Used Optional SD cards can be set in either slot 1 or slot 2. But slot 2 is the service slot, so we recommend that you use slot 1 to install the SD card options.
  • Page 993 2.Installation SD Card Appli Move Overview Since there are only two SD card slots (one of them is a service slot), three or more SD card applications cannot be used simultaneously. However, if multiple SD card applications are merged, three or more SD card options can be used. This function is referred to as the "SD card merge function".
  • Page 994 2.Installation the upper front cover [A]. Insert the SD card in the storage location [A] inside the cover. Reattach the upper front cover and small cover. Move Exec "Move Exec" (SP5-873-001) lets you move application programs from the original SD card to another SD card. •...
  • Page 995 2.Installation (SD card from which data is to be transferred) in Slot 2 [B]. Turn ON the main power, and press [ENTER] in SP5-873-001 (SD Card Appli Move: Move Exec). When a confirmation screen is displayed, press [ENTER] (it takes about 2 - 3 minutes). •...
  • Page 996 2.Installation Turn OFF the main power. Remove the SD card slot cover [A]. (coin screw x 1) Insert the integrated SD card in Slot 1 [A: Upper]. Insert the SD card which became empty after integration in Slot 2 (B: lower slot). Turn On the main power, and press [ENTER] in SP5-873-002 (SD Card Appli Move: Undo Exec).
  • Page 997 2.Installation 10. Reattach the SD card slot cover [A]. (coin screw x 1) 11. Turn ON the main power, and check that the application has been deleted.
  • Page 998 2.Installation PostScript3 Unit Type P13 (M513-22, -23, -24) Accessory Check Description Q’ty SD Card (PostScript3 Unit) PS3 Decal Overview of PostScript3 Unit Type P13 (Adobe PS) This machine is equipped with a clone program for emulating Adobe PostScript/PDF (hereafter “Clone PS”) as a standard feature.
  • Page 999 2.Installation Remove the SD card slot cover [A] (coin screw x 1). Insert the PS3 SD card in SD card slot 1 [A: Upper Slot]. Reattach the SD card slot cover (coin screw x 1). Stick the "Adobe PostScript3" decal [A] on the front face of the machine. Turn ON the main power.
  • Page 1000 2.Installation Press [Restart] when the following message appears. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools > Machine Features > Printer Features > List/Test Page > Configuration Page Note that the description of Firmware Version shown in the printed Configuration Page differs between Clone PS and Adobe PS.
  • Page 1001 2.Installation menu. • Setting items (Mac OS X): If the driver is installed by means of the Bonjour function or “HP Jetdirect - Socket”, the settings will be automatically configured. Automatic configuration will not work if any other protocol is used for installation. In this case, manual configuration is required.
  • Page 1002 2.Installation XPS Direct Print Option Type P13 (M513-09, -10, -11) Accessory Check Description Q'ty Remarks SD Card (XPS Direct Print) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur.
  • Page 1003 2.Installation Insert the XPS SD card in SD card slot 1 [A: Upper Slot]. Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. • User Tools > Machine Features > Printer Features > List/Test Page > Configuration Page...
  • Page 1004 2.Installation VM Card Type P13 (M513-25, -26, -27) Accessory Check Description Q’ty SD Card (VM Card) Installation Procedure • When installing this option, turn OFF the main power and unplug the power cord from the wall socket. If installing without turning OFF the main power, an electric shock or a malfunction may occur. •...
  • Page 1005 2.Installation Insert the VM card in SD card slot 1 [A: Upper Slot]. Reattach the SD card slot cover (coin screw x 1). Turn ON the main power. Print out the "Configuration Page", and then check if this option is correctly recognized. •...

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