Ricoh SP 8400DN Field Service Manual page 1324

6.Troubleshooting
No. Type
02
SC845- D Operation Panel (Normal)
03
SC845- D Operation Panel (Smart Panel)
04
SC845- D FCU
05
When updating the firmware automatically (ARFU), the firmware cannot be read or written
normally, and the firmware update cannot be completed even by 3 retries.
Hardware abnormality of the target board
Replace the target board.
For SC845-02, HDD and memory may cause the problem. Replace the HDD or memory if
the SC cannot be recovered by replacing the controller board.
SC No. Type
SC860- B HDD startup error at main power on (HDD error)
00
•
•
•
•
•
Format the HDD through SP mode.
586
Error Name/Error Condition/Major Cause/Solution
Error Name/Error Condition/Major Cause/Solution
The HDD is connected but the driver detected the following errors.
•
SS_NOT_READY:/* (-2)HDD does not become READY*/
•
SS_BAD_LABEL:/* (-4)Wrong partition type*/
•
SS_READ_ERROR:/* (-5)Error occurred while reading or checking the label*/
•
SS_WRITE_ERROR:/* (-6)Error occurred while writing or checking the label*/
•
SS_FS_ERROR:/* (-7)Failed to repair the filesystem*/
•
SS_MOUNT_ERROR:/* (-8)Failed to mount the filesystem*/
•
SS_COMMAND_ERROR:/* (-9)Drive not responding to command*/
•
SS_KERNEL_ERROR:/* (-10)Internal kernel error*/
•
SS_SIZE_ERROR:/* (-11)Drive size too small*/
•
SS_NO_PARTITION:/* (-12)The specified partition does not exist*/
•
SS_NO_FILE:/* (-13)Device file does not exist*/
Attempted to acquire HDD status through the driver but there has been no response for
30 seconds or more.
Unformatted HDD
Label data corrupted
HDD defective