Ricoh SP 8400DN Field Service Manual page 1008

2.Installation
@Remote Settings
•
Prepare and check the following check points before you visit the customer site. For details, ask the
@Remote key person.
Check points before making @Remote settings
1.
The setting of SP5-816-201 in the mainframe must be "0".
2. Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be correctly
programmed.
•
6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.
xxx______xxxxxxxx).
•
ID2 (SP5-811-003) and the serial number (SP5-811-001) must be the same (e.g. ID2:
A01______23456789 = serial No. A0123456789)
•
Make sure to shut down and reboot the machine once before printing the SMC. Otherwise, the latest
settings may not be collected when the SMC is printed.
3. The following settings must be correctly programmed.
•
Proxy server IP address (SP5-816-063)
•
Proxy server Port number (SP5-816-064)
•
Proxy User ID (SP5-816-065)
•
Proxy Password (SP5-816-066)
4. Get a Request Number
Execute the @Remote Settings
1. Enter the SP mode.
2.
Input the Request number which you have obtained from @Remote Center GUI, and then enter [OK] with
SP5-816-202.
3. Confirm the Request number, and then click [EXECUTE] with SP5-816-203.
4.
Check the confirmation result with SP5-816-204.
Value
0 Succeeded
3 Communication error (proxy
enabled)
4 Communication error (proxy
disabled)
5 Proxy error (authentication error)
6 Communication error
8 Other error
9 Request number confirmation
executing
11 Already registered
270
Meaning Solution/ Workaround
-
Check the network condition.
Check the network condition.
Check Proxy user name and password.
Check the network condition.
See "SP5816-208 Error Codes" below this.
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