Failing Over or Reverting Interfaces
Setting the RMA State on a Device
Copyright © 2010, Juniper Networks, Inc.
Some security devices support port modes that bind a second backup interface to the
untrust zone. For these port modes, the backup interface is used only when there is a
failure on the connection through the primary interface or when you manually force traffic
from the primary interface to the backup.
To force a security device to fail over to the backup interface:
Right-click a device from the security device Tree or the security device List tab in the
1.
Device Manager and select Admin > Failover. The Failover Action dialog box appears.
Click Force to Failover.
2.
Click OK.
3.
To force a security device to revert to the primary interface:
Right-click a device from the security device tree or the security device List tab in the
1.
Device Manager and select Admin > Failover. The Failover Action dialog box appears.
Click Force to Revert.
2.
Click OK.
3.
If you need to send a device back to the factory and replace it with a new device, you can
set the device to the RMA state. This state allows NSM to retain the device configuration
without a serial number or connection statistics. When you install the replacement device,
all you need to do is activate the device with the serial number of the replacement unit.
NOTE: The replacement device must be the same platform and OS version
as the unit that is being replaced. Setting the RMA state cannot be undone.
In the RMA state, the device object is functionally identical to a modeled device, but its
status is "RMA" in the Device Monitor.
To set a device to the RMA state:
Right-click a device from the security device tree or security device List tab in the
1.
Device Manager and select RMA Device. The Confirm RMA Device dialog box appears.
Click OK. In the Device Monitor window, the device status is RMA.
2.
When the replacement device is installed, activate the device with the serial number of
the replacement. For information about activating a device, see "Activating a Device" on
page 132.
Chapter 7: Managing Devices
305
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