Setting Up Univerge Um8500 For Integration; Configuring Phone Answering; Configuring Message Waiting; Configuring Message Retrieval - NEC UNIVERGE UM8500 Integration Manual

Setting up
UNIVERGE
UM8500 for
integration
After connecting the systems and programing the Mitel 3300/SX-3200 for digital
E&M integration, set up the UNIVERGE UM8500 for integration.

Configuring phone answering

Using E&M trunk circuits for voice mail applications requires that the subscriber
be identified to the voice processor through ARS using digit modification. Calls
are rerouted externally through ARS where the leading digit is absorbed, and
pauses and any necessary tones are inserted. The subscriber's mailbox is then
outpulsed to the voice processor providing the appropriate personal greeting for
message taking.
If the voice processor ports are configured as auto attendant, insert another tone
in front of the subscriber's mailbox number to place the voice processor into
phone answering mode.

Configuring message waiting

Message waiting indications can be set from the E&M voice processor circuits by
dialing the message waiting activate/deactivate feature access codes assigned on
the system, followed by the subscriber's extension number.

Configuring message retrieval

Subscribers retrieve messages by accessing an ARS route and dialing their
extension number. Digit modification absorbs the leading digit, inserting a pause
and any other necessary tones, followed by the extension number dialed. The
subscriber is then prompted for his or her password.
Messages can be retrieved external to the system dependent upon the incoming
trunk access to the voice processor. Subscribers normally have to manually enter
one or two digits, followed by their mailbox number, to log on to their mailbox.

Configuring Auto Attendant

Voice processors can perform auto attendant functions by flashing the E&M trunk
on the system E-lead. Incoming trunks can be directed to a system speed call
number containing the ARS digits required to access the voice processor. This
allows users to transfer to valid destinations throughout the system.
Since most subscriber extensions typically reroute the caller to the messaging
system when the extension is busy or there is no answer, program the voice
processor to perform an unscreened transfer to provide the most efficient use of
the voice mail ports.
M 3300 ICP T1
ITEL
D E&M
WITH IGITAL
93