Configuring The Oai Integration Server - NEC UNIVERGE UM8500 Integration Manual

Configuring the
OAI
Integration
Server
Modify the configuration file to set how calls are handled in the integration.
To configure the OAI Integration Server
1
From the Windows taskbar, click
OAI Integration > AVOAITray
The OAIS icon appears in the notification area of the system tray.
2
Right-click the OAIS icon, then click
The OAIGear page appears.
WARNING
If an error message appears indicating the service is not installed,
close the error dialog box and continue with this procedure. The
AV OAI Integration Service will automatically install after the
procedure is completed.
3
On the OAIGear toolbar, click the
The configuration file for the OAIS parameters appears in an XML editor.
4
In the navigation pane of the configuration file, expand CallPilot1 to
configure the CallPilot.
In the navigation pane, under the CallPilot object, there are some predefined
values for all parameters. Depending on the template chosen, set the
following values:
PBX-IP:
Enter the IP address of the phone system or, if the UM8500 server is
connected to the LAN through a different network interface card, enter the IP
address of the network interface card. The default value is only an example.
PBX-Port:
Enter the OAI monitoring port of the phone system. The default
value is 60030 for newer phone systems. Modify the default value only if you
know that the phone system is set to a different value.
Tenant:
PBX Tenant where the OAI pilot (AMNO number) is defined
physically. In case the integration is MCI based, this will be the tenant
number where the UCD is configured. This value should match the setting in
the phone system configuration. The default value is 1.
Extension:
If the template that enables an OAI pure integration (NEC 2400 -
OAI Pure - No CCIS) was selected, enter the CallPilot OAI monitored
extension (AMNO number). This extension is usually associated with the auto
attendant and is a virtual number. In this case, this will be the monitored
number that is called to access the voice messaging system. The default value
is just an example.
If one of the templates that enables an OAI UCD - MCI Serial integration
(NEC NEAX 2400 - OAI-UCD - MCI Serial or NEC NEAX 2400 - OAI-UCD -
MCI LAN) was selected, leave this field blank.
Leave all other parameters not listed above at their default values.
5
If the system is using the Live Record feature, in the navigation pane of the
configuration file, expand the LiveRecord node, and set the following
parameters:
NOTE
Skip this step if the system is not using the Live Record
feature.
The OAI Live Record feature allows users to make real-time recordings of their
own conversations. The values in this section must be configured to match
the phone system settings.
Start > All Programs > Active Voice >
.
Advanced
.
Configuration File
NEC NEAX 2400 OAI
WITH
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