Integration Description; How The Integration Works; Integration Features - NEC UNIVERGE UM8500 Integration Manual

Integration
description

How the integration works

The Fujitsu 9600/SMDI integration uses a data link, which consists of an RS-232
serial cable connecting the phone system and the messaging system server. The
phone system voice messaging lines connect to the analog voice boards in the
messaging system server. The following illustration shows the required
connections.
NOTE
Serial cables longer than 50 feet require a modem.
The phone system sends the following information through the data link:
The called party's extension
●
The reason for the forward (the extension is busy, does not answer, or is set to
●
forward all calls)
The calling party's extension (for internal calls)
●
UM8500 uses this information to answer the call appropriately. For example, a call
forwarded from a subscriber extension to UM8500 is answered with the
subscriber's personal greeting. If the phone system routes the call to UM8500
without this information, UM8500 answers with the opening greeting.

Integration features

The Fujitsu 9600/SMDI integration with UNIVERGE UM8500 provides the
following features:
Call forward to personal greeting.
●
unanswered or busy extension, the call is forwarded to the subscriber's voice
mail. The caller then hears the subscriber's personal greeting and can leave a
message.
Caller ID.
UM8500 receives caller ID information from the phone system, if
●
available. This information is displayed in the message's subject line in
Microsoft Office Outlook
Easy message access.
●
an ID. UM8500 identifies a subscriber based on the extension from which the
call originated. A password might be required.
Identified subscriber messaging.
●
subscriber who leaves a message during a forwarded internal call based on
the extension from which the call originated.
Message waiting indication (MWI).
●
subscriber, UM8500 notifies the phone system to activate the message
waiting indicator on the subscriber's extension, if it is equipped with one, or
to activate a stutter dial tone.
When an incoming call is routed to an
®
or other desktop messaging application.
A subscriber can retrieve messages without entering
UM8500 automatically identifies a
When a message is waiting for a
F 9600/SMDI
UJITSU
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