Transferring Calls On Phone Systems Without Blind Transfer - NEC UNIVERGE UM8500 Integration Manual

Transferring
calls on phone
systems
without blind
transfer
Phone systems without blind transfer do not support the UM8500 release-to-
switch call transfer type. Because of this, the phone system will not forward calls
to UM8500 when certain conditions are met, instead the phone system returns
the call to the extension originally called. Calls that the operator transferred
appear on the console as "Recall" when they return.
The phone system will not forward calls to UM8500 when all of the following
conditions are met:
The phone system does not support blind transfers to the attendant console
●
and blind transfers to the stations.
The phone system is set to forward unanswered calls.
●
A call is transferred from an extension to another that does not answer.
●
NEC NEAX 2400 MCI
WITH SERIAL
161