Programming The Phone System - NEC UNIVERGE UM8500 Integration Manual

Programming
the phone
system
If programming options other than those described in the following procedures
are used, the integration's performance can be affected.
NOTE
The following procedures are written on the assumption that you
will use the SV8500 PCPro software to program the phone system.
To program the digital voice messaging ports in the
phone system
1
Specify a Service Feature Restriction Class (SFC) for the voice messaging ports
by using the ASFC command. It is recommended that all of the voice
messaging ports be placed in a single SFC not used for any other purpose.
The following Service Feature Indexes (SFIs) are needed in the SFC:
SFI Service feature
10 Call hold
103 Assignment of no answer timer for blind transfer
to station or blind transfer to attendant
104 Blind transfer
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2
Assign a value of to the Telephone Equipment Class (TEC) for each voice
messaging port by using the ASDT command. Use the SFC created for the
voice messaging ports in step 1.
3
Assign all of the voice messaging ports to a Uniform Call Distribution (UCD)
group.
If the number of voice messaging system ports exceeds the number of
supported ports in a UCD group, specify additional UCD groups, then link
them together using the AUOG command.
4
Program each phone to forward calls to the UCD pilot number assigned to
the voice messaging ports, based on the UM8500 call transfer type:
Release to switch transfer.
UCD pilot number when:
The extension is busy; or,
■
The call is not answered.
■
Supervised transfer.
number only when the call is not answered. Confirm that call forwarding is
disabled when the extension is busy.
CAUTION
Do not use a phantom single line extension for the UCD pilot
number.
NEC UNIVERGE SV8500
Program the phone to forward calls to the
Program the phone to forward calls to the UCD pilot
D D
WITH IRECT IGITAL
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