Integrating With Callmanager And Traditional Phone Systems; Requirements; Setting Up Univerge Um8500 Administrator - NEC UNIVERGE UM8500 Integration Manual

Integrating
with
CallManager
and traditional
phone systems
UNIVERGE UM8500 I
46
UM8500 can be integrated with both a traditional, circuit-switched phone system
and CallManager at the same time. Any traditional phone system that UM8500
integrates with can be used in a dual-switch integration.
However, only Internet Protocol (IP) phone systems such as Cisco CallManager,
which provides UM8500 with call information directly from the TAPI service
provider, will work as the IP phone system in a dual-switch integration. In a dual-
switch integration, UM8500 does not support IP phone systems that send call
information by using serial packets.
All extensions for subscribers and call handlers must be unique regardless of
which phone system a subscriber, or call handler, uses. To transfer calls from one
phone system to another, UM8500 must dial the same access codes that a
subscriber dials when calling someone on the other phone system.

Requirements

A UNIVERGE UM8500 system key with the integration type set to "Multiple
●
integrations," with the appropriate number of voice messaging ports enabled.
The messaging system server set up and UM8500 installed as described in the
●
Installation Guide.
NOTE
When prompted to select the phone system, select the traditional
phone system that UM8500 will integrate with, not Cisco
CallManager.
A traditional phone system installed and integrated with UM8500.
●
See the Installation Guide and this guide for details. The traditional phone
system, including the voice board software used in the integration, must be
installed and integrated with UM8500 before Cisco CallManager is integrated.
Cisco CallManager and the appropriate Telephony Service Provider (TSP)
●
installed and configured.
See "Integration overview"
UM8500 with CallManager.

Setting up UNIVERGE UM8500 Administrator

After UM8500 is installed and each of the phone systems have been integrated,
adjust settings in the UM8500 Administrator to enable UM8500 to work with both
phone systems. See "Dual-switch integration settings," on page 63, for
information on UNIVERGE UM8500 Administrator settings related to dual-switch
integrations.
Follow these steps to set up the dual-switch integration.
Specify settings for the traditional phone system on the
1
Switch page.
See "To specify phone system settings for the traditional phone
page 47.
CAUTION
Specify settings for the traditional phone system before specifying
settings for the IP phone system. You must proceed in this order
or the integration might not work.
Specify settings for Cisco CallManager on the IP Switch page.
2
See "To specify phone system settings for Cisco
Assign port ranges to each phone system, then modify the
3
settings for the ports assigned to each phone system.
See "To modify voice port
G
NTEGRATION UIDE
on page 26 for information about integrating
CallManager"
settings" on page 48.
system" on
on page 47.