Skill Based Routing Setup - NEC univerge SV9100 Programming Manual

Level:
SA
Description
Use
Program 41-22 : Skill Based Routing Setup
Routing.
Input Data
Group No.
Item
No.
01
Skill Base Routing
This option determines if the Skill Based Routing is Used (1), or
Not Used (0).
Conditions
None
Feature Cross Reference

Contact Center
2-532
Program 41 : ACD Setup

41-22 : Skill Based Routing Setup

to assign if the Group can use or not use Skill Based
Item
01~64
Input Data Default
0 = Off 0
1 = On
Program 41 : ACD Setup
Issue 1.0