NEC univerge SV9100 Programming Manual page 570

Input Data
Group No.
Item
No.
01
Number of Calls in Queue
Set the number of calls that can accumulate in the queue
before the Queue Status Display (and optional queue
alarm) occurs.
02 Queue Status Display Time
Set the time the Queue Status display remains on the
telephone display.
03 Queue Status Display Interval
Set the time that refreshes the Queue Status Alarm time in
queue display and causes the optional queue alarm to
occur on phones active on a call, logged out, or in wrap-up.
04 Call Waiting Alarm
Enable/Disable the queue alarm.
05
Call Waiting Alarm Hold Time
Set the time the Call Waiting Alarm should sound.
06 ACD Queue Call Display Settings
Number of calls to switch the state of ACD Queue Alarm
Display Key.
Conditions
None
Feature Cross Reference

Contact Center
2-530
Item
01~64
Input Data
0 = No Display, 1~400
0~64800 (sec)
0~64800 (sec)
0 = Disable (Off)
1 = Enable (On)
0~64800 (sec)
1 ~ 400
(0 = No Display)
Program 41 : ACD Setup
Issue 1.0
Default
0
5 (sec)
60 (sec)
0
0
0