Program 41 : Acd Setup; System Options For Contact Center - NEC univerge SV9100 Programming Manual

Level:
IN
Description
In Program 41-01 : System Options for Contact Center to define the system options for the Contact
Center feature.
Input Data
Item
No.
01 System Supervisory Extension
02 Login ID Code Digit
03 MIS Connection Ports
04 MIS Notification when Call receives
Busy
05 MIS Output Format
Select incoming DDI format which is used
in MIS output (P events).
06
Login ID Restriction
Determine whether an ACD Agent Login
Code must match Code set in
PRG 41-21-01.
Conditions
None
Feature Cross Reference

Contact Center
SV9100 Programming Manual

41-01 : System Options for Contact Center

Item
Up to eight digits (0~9,
0~20
0 = No Login ID
0 = None
3 = LAN (GCD-CP10)
0 = Notifies
1 = No notification
0 = Classic
1 = 8-digit DDI Field
2 = Extra DDI Event
3 = XML Format
0 = Disable
1 = Enable
Program:

Program 41 : ACD Setup

Input Data Default
#
, )

Setting
41
No
0
0
0
0
0
2-501