Dual Screen 8 Button
From this key, the user may access additional
functions such as Call History and Directory
Any feature shown at the bottom of the LCD is
available. The appropriate feature key is
displayed on the screen according to the call
These keys can be programmed as either
Flexible Line key, Programmable Feature key
or One-Touch Speed Dial key.
P:\User Guides\NEC\SV9100\SV9100 Master User Guide.docx
NECALL Voice & Data 08 9455 3122 - Date 23/02/2015 Issue 1
Press this key to terminate current call and re-
seize dial tone.
Used to activate terminal setup functions and to
program One-Touch keys.
When the LED on this key is flashing, press the
key to answer a waiting call.
Press this key to put a call on hold
Allows the extension user to transfer a call or
make a second call.
Controls built-in speaker, which can be used for
Hands Free Dialling/Monitoring. LED on key
lights when key is active.
Explanations of the Soft keys can be called up
on the LCD by pressing this key.
The user can exit from the Help Mode by
pressing this key
Basic User Guide
MAKE A CALL
Lift Handset or Press Speaker.
Dial the Required Number.
(For external calls, dial "0" first
LAST NUMBER REDIAL
Without lifting handset, press REDIAL
Press the Cursor key up/down to search
the required number.
Press # or Speaker to initiate call.
Ask the caller to Please Hold:
Press HOLD key – held key flashes.
You may replace handset if you wish.
To Retrieve Call
Press flashing Line
For exclusive hold – press HOLD twice
With a call in progress:
Press TRANSFER key.
Dial extension or external number and
announce the call (optional).
If the called extension is busy or does not
answer, press the flashing Line, or the Conf
key to return to your caller.
If the extension is busy, replace handset to
initiate a camp-on. Unanswered camp-on
calls and unscreened transfers will recall to
With a call in progress (internal or external)
Press CONF soft key.
Dial internal or external number.
When the third party answers, press
Add Soft key. (soft keys are the four
buttons under the display)
Press BEGIN soft key.
A three way conference is now
Any party may exit the Conference by
hanging up. The 2 parties will remain
connected, as long as one of the remaining
parties is internal.
ANSWER A SECOND CALL
Ask first caller to hold the line
Press HOLD key.
and speak to second caller.
Toggle between both calls by pressing
HOLD, and pressing required line.
For Sales & Service
NECALL Voice & Data
08 9455 3122