NEC univerge SV9100 Programming Manual page 867

Issue 4.0
Alarm
Type Report
No.
12 0 0 MIS Link Error
13 0 0 Charge
Management
Link Error
14 0 0 LAN Link
Error
15 0 0 Network Keep
Alive
16 0 0 SMDR Link
17 1 0 Denial of
Service
18~21 --- Reserved ---
22
23
24 1 Voice Mail
25~28 --- Reserved ---
SV9100 Programming Manual
Name Content of Alarm
The link with MIS client PC
came off.
The link with the charge
management device came
off.
The link with LAN on
GCD-CP10 came off.
1. The network connection
has been cut.
2. Network Keep Alive
restoration.
3. Response notification on
network Keep Alive.
The system received an
illegal packet.
Cause Action
1. LAN cable 1. Confirm MIS client
defective. PC and connected
part.
2. Connected HUB
broken. 2. Check with
manufacturer if the
problem occurs
3. The CTI server
again.
doesn't start
normally.
1. Wiring problem 1. Confirm that there is
in connecting no problem in wiring
main device with to connect a main
charge device with the
management charge management
device. device. (Whether
ping passes for LAN
connection is
2. PC Problem.
confirmed.)
2. Restart the charge
management
software.
3. Reboot PC, and start
charge management
software.
1. LAN cable Confirm the operation
defective. of LAN connector, LAN
cable, and HUB again.
2. Connected HUB
broken.
3. Defective
GCD-CP10.
1. LAN cable is 1. Confirm that the
defective. defect is on the
Network side.
2. Net side trouble.
2. Confirm the settings
of HUB and the
3. Packet blocked
router, etc.
by firewall.
4. Repetition of IP
address.
Service outage Confirm that the defect
(DOS) is on the Network side.
Alarm
Recovery
Status
When the ERR
connection
REC
returns
normally, the
error is
recovered.
When the ERR
connection
REC
returns
normally, the
error is
recovered.
When the ERR
connection
REC
returns
normally, the
error is
recovered.
When the ERR
connection
REC
returns
WAR
normally, the
error is
recovered.
WAR
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