NEC univerge SV9100 Programming Manual page 559

Issue 1.0
Item
No.
07 Automatic Off Duty for SLT
Enable/Disable Automatic Off Duty
(rest) mode for agents with SLT.
08 Off Duty Mode
Enable/Disable the ability to receive
internal calls when in Off Duty Mode.
09 Automatic Wrap Up End Time
Input the time the agent is in Wrap
mode when Wrap key is pressed, or
automatically put into Wrap mode.
10 No Answer Skip Time
Set the time a call to the Group rings an
idle extension before routing to the next
agent.
12 Start Headset Ear Piece Ringing (for
SLT)
13 1st Data – Queue 1-Digit Assignment
2nd Data – Destination Number Type
3rd Data – Destination Number
14 DTMF Detection Assignment during
Delay Announcement
Set whether the DTMF Detection for
Dial Out occurs during or after the
message is played.
15 DTMF Detect Time after Delay
Announcement Message
Set the time for DTMF Detection after
the Delay Announcement Message.
SV9100 Programming Manual
Item
0 = No change to Off Duty mode
1 = Change to Off Duty mode
0 = Cannot receive internal call
1 = Can receive internal call
0~64800 (sec)
0~64800 (sec)
0~64800 (sec)
1st Data –
Up to one Digit (0, 1~9,
2nd Data –
3rd Data –
Up to eight digits (0, 1~9,
0 = Does not detect during message
1 = Detect during message
0~64800 (sec)
Input Data
automatically (Skip)
#
, )

0 = None
1 = Extension or Voice Mail
2 = Incoming Ring Group
3 = Speed Dial Areas
4 = Group
#
, )

Default
0
0
0
10
0
Blank
0
Blank
1
0
2-519