13 Troubleshooting
13-11-2 Troubleshooting by Cause
This section describes how to troubleshoot by cause.
Troubleshooting Incorrect Settings or a Faulty Communications
Path
The Sysmac Studio cannot go online.
Power supply to
EtherCAT Coupler
Unit turned ON?
Yes
Is USB cable
connected securely?
Yes
USB driver properly
installed?
Yes
Replace the USB cable.
Troubleshooting Fatal Errors in the EtherCAT Coupler Unit
This section describes the errors that cause the operation of the EtherCAT Coupler Unit to stop.
Error
Watchdog timer error
EtherCAT Coupler Unit failure
13 - 54
No
Turn ON the power supply to
the EtherCAT Coupler Unit.
No
Can Sysmac Studio go
online?
No
Plug cable securely into USB port on
EtherCAT Coupler Unit.
No
Can Sysmac Studio go
online?
No
Install USB driver.
No
Can Sysmac Studio go
online?
Cycle the power supply to the EtherCAT Coupler Unit.
If you cannot restore normal operation even after you make the above
correction, replace the EtherCAT Coupler Unit.
Yes
Yes
Yes
Corrective action
NX-series EtherCAT Coupler Unit User's Manual (W519)
End