Ricoh G-P3 Service Manual page 123

4. Troubleshooting
SC
[Level]
Printer function error
920
The error that causes the
[B]
malfunction in the software
application is detected.
Printer font error
4
921 No font is detected in the
machines that have the font in
[B]
the SD card when the printer
application is run.
Software performance error 1
990
The software makes an
[D]
unexpected operation.
Software performance error 2
991 Unexpected software error
detected, which does not
[C]
affect operation of the
machine
SC not defined
992
SC that is not controlled in the
[D]
system occurs.
Application start error
998
No applications start within 60
[D]
seconds after the power is
turned on.
122
Symptom
4. Replace the controller.
• Turn the main switch off/on, or install Printer
• Unexpected hardware structure (insufficient
• Install the System, Printer Application, NIB, and
• Defective software
• Defective controller
• Software error
1. Reinstall the controller and/or engine main
2. See the Note at the end of the SC table.
The machine does not stop and the SC code is not
displayed. The machine automatically recovers.
However, the SC code is logged in the engine summary
sheet (SMC).
• Defective system software
• Loose connection of RAM, DIMM and SD card in
• Defective controller
Possible Cause/Required Action
Application firmware
memory or hard disk space.)
Web System firmware.
firmware.
slot 1