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Ricoh MD-P2 Field Service Manual

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Model MD-P2
Machine Code: M075
Field Service Manual
8 October, 2010

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Summary of Contents for Ricoh MD-P2

  • Page 1 Model MD-P2 Machine Code: M075 Field Service Manual 8 October, 2010...

  • Page 3: Safety Notices

    Safety Notices Important Safety Notices Prevention of Physical Injury 1. Before disassembling or assembling parts of the printer and peripherals, make sure that the printer power cord is unplugged. 2. The wall outlet should be near the printer and easily accessible. 3.

  • Page 4: Laser Safety

    Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in the field.

  • Page 5: Symbols, Abbreviations And Trademarks

    Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Trademarks ® ® ®...

  • Page 6: Table Of Contents

    TABLE OF CONTENTS Safety Notices..............................1 Important Safety Notices..........................1 Laser Safety..............................2 Symbols, Abbreviations and Trademarks......................3 Trademarks..............................3 1. Product Information Specifications..............................9 Machine Overview............................10 Component Layout............................10 Paper Path..............................11 Drive Layout..............................12 Machine Configuration............................14 Mainframe (M075) and Option........................14 Controller Options............................14 Guidance for Those Who are Familiar with Predecessor Products..............16 2.
  • Page 7 Laser Optics..............................31 Caution Decal Location..........................31 LD Safety Switch............................32 Laser Optics Housing Unit...........................32 AIO Cartridge..............................36 AIO Cartridge (All In One Cartridge) .......................36 Black AIO Motor............................36 Color AIO Motor............................39 Image Transfer..............................41 Image Transfer Belt Unit..........................41 Agitator Motor.............................42 ITB (Image Transfer Belt) Contact Motor....................43 ITB (Image Transfer Belt) Contact Sensor....................44 TM (Toner Mark) Sensor Base........................45 Waste Toner Bottle Set Sensor........................46...
  • Page 8 Paper Feed Roller............................66 Separation Pad............................67 By-pass Separation Pad..........................68 By-pass Pick-up and Feed Rollers.......................69 Paper End Sensor............................71 By-pass Paper End Sensor..........................72 Paper Exit Sensor............................73 Electrical Components.............................75 Eco Night Sensor............................75 Operation Panel Board Unit........................75 Controller Board............................76 EGB (Engine Board)............................79 Interlock Switches............................81 Fusing Fan Motor............................82 LSU Fan Motor.............................83 ID Chip Board..............................84 PSU................................85...
  • Page 9 Updating Firmware...........................175 NVRAM Data Upload/Download......................178 Handling Firmware Update Errors......................180 SD Card Appli Move............................182 Overview..............................182 Move Exec..............................182 Undo Exec..............................183 Card Save Function............................185 Overview..............................185 Procedure..............................185 Error Messages............................186 6. Troubleshooting Error Messages..............................189 Overview..............................189 Error Messages List............................189 SC Conditions..............................192 Summary..............................192 Engine SC..............................193 Controller SC.............................201 Image Problems.............................217 Overview..............................217 Checking a Sample Printout........................217...

  • Page 11: Product Information

    1. Product Information Specifications See "Appendices" for the followings; • General Specifications • Supported Paper Sizes...

  • Page 12: Machine Overview

    1. Product Information Machine Overview Component Layout 1. Laser Optics Housing Unit 10. Transfer Roller 2. Print Cartridge (AIO) 11. Registration Roller 3. Paper Exit 12. By-pass Feed Roller 4. Inverter Path 13. Paper Feed Roller 5. Fusing Belt 14. Tray 1 6.

  • Page 13: Paper Path

    Machine Overview Paper Path 1. Paper path from the tray 1 to the output tray 2. Paper path in the duplex path 3. Paper path from the by-pass tray 4. Paper path from the optional tray 2 to the output tray...

  • Page 14: Drive Layout

    1. Product Information Drive Layout 1. Color AIO Motor 6. By-pass Clutch 2. Black AIO Motor 7. Paper Feed Clutch 3. Transport/Fusing Motor 8. Agitator Motor 4. Registration Clutch 9. ITB (Image Transfer Belt) Contact Motor 5. Duplex Clutch • Color AIO Motor: This drives the color AIO cartridges (Cyan, Magenta and Yellow) •...
  • Page 15 Machine Overview • Registration Clutch: This transfers drive from the transport/ fusing motor to the registration roller. • Duplex Clutch: This transfers drive from the transport/ fusing motor to the duplex rollers. • By-pass Clutch This transfers drive from the transport/ fusing motor to the duplex rollers. •...

  • Page 16: Machine Configuration

    1. Product Information Machine Configuration Mainframe (M075) and Option Model Model No. Call out Description MD –P2 M075 Auto-duplex model Paper Feed Unit TK 1010 G849 Common with MD-P1 Controller Options Item Model No. Description Memory Unit Type G 256MB D362-21 Z-P1/ G-P3/ Al-P1/ KR-P2/ SI-P2 Memory Unit Type I 512MB...
  • Page 17 Machine Configuration Item Model No. Description M385-03, Z-P1 (512 MB memory option is VM Card (Type O) -04, -05 required.) NetWare (Type F) M394-10...

  • Page 18: Guidance For Those Who Are Familiar With Predecessor Products

    1. Product Information Guidance for Those Who are Familiar with Predecessor Products Machine M075 is a similar model with Machine M040/M041. If you have experience with those products, the following information will be of help when you read this manual. Different Points from Previous Products M075 M040/M041...

  • Page 19: Installation

    2. Installation Installation Requirements Environment 1. Temperature Range: 10°C to 32°C (50°F to 89.6°F) 2. Humidity Range: 15% to 80% RH 3. Ambient Illumination: Less than 2,000 lux (do not expose to direct sunlight) 4. Ventilation: 3 times/hr/person 5. Do not put the machine in areas that get sudden temperature changes. This includes: •...

  • Page 20: Machine Level

    2. Installation Machine level Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level Machine Space Requirement Put the machine near the power source with these clearances: Left side: Over 20 cm (7.9") Rear: Over 10 cm (4") Right side: Over 10 cm (4") Front: Over 70 cm (27.5")

  • Page 21: Installation Procedure

    Installation Requirements Do not set anything on the power cord. Installation Procedure Refer to the Quick Installation Guide for details about installing the machine.
  • Page 22 2. Installation...

  • Page 23: Preventive Maintenance

    3. Preventive Maintenance Preventive Maintenance See "Appendices" for the "Preventive Maintenance".
  • Page 24 3. Preventive Maintenance...

  • Page 25: Replacement And Adjustment

    4. Replacement and Adjustment Before You Start • If there are printer jobs in the machine, print out all jobs in the printer buffer. • Turn off the main power switch and unplug the machine before you do the procedures in this section.

  • Page 26: Special Tool

    4. Replacement and Adjustment Special Tool • SD card...

  • Page 27: Exterior Covers

    Exterior Covers Exterior Covers • Turn off the main power switch and unplug the printer before you do the procedures in this section. Rear Cover 1. Rear tray cover [A] (hooks) 2. Interface cover [B] (hooks) 3. Rear cover [C] ( x 4) •...

  • Page 28: Operation Panel

    4. Replacement and Adjustment Operation Panel 1. Open the top cover [A]. 2. Open the front cover [B]. 3. Front harness cover [C] ( x 1)

  • Page 29: Right Cover

    Exterior Covers 4. Operation panel [D] ( x 2, x 1) Right Cover 1. Rear cover ( p.25) 2. Operation panel ( p.26) 3. Right cover [A] ( x 4) • Top front screw [B]: M3x8, others: M4x10 Left Cover 1.

  • Page 30: Front Cover Unit

    4. Replacement and Adjustment 2. Left cover [A] ( x 3, hook at arrow mark) • Top front screw [B]: M3x8, others [C]: M4x10 Front Cover Unit 1. Left cover ( p.27) 2. Rear cover ( p.25) 3. Operation panel ( p.26) 4.
  • Page 31 Exterior Covers • Do not remove the spring [B] with the front cover open. The strong tension of the spring can cause injury. 8. Cover link gear unit [C] ( x 2) 9. Power switch assembly [D] ( x 3)
  • Page 32 4. Replacement and Adjustment 10. Release the belt [E]. 11. Front cover unit [F] ( x 4)

  • Page 33: Laser Optics

    Laser Optics Laser Optics • Turn off the main power switch and unplug the printer before beginning any of the procedures in this section. Laser beams can cause serious eye injury. Caution Decal Location Caution decals are attached as shown below. •...

  • Page 34: Ld Safety Switch

    4. Replacement and Adjustment LD Safety Switch A safety switch turns off when the front cover or the right door is opened. As a result, the relay on the PSU cuts off the power supply (+5V) to the four LD boards. (The electric circuits go through the EGB and IOB) This system prevents unexpected laser emission, and ensures user safety and technician safety.
  • Page 35 Laser Optics 3. Disconnect the three harnesses from CN302, 303 and 304 on the EGB ( x 3). 4. Open the top cover [A].
  • Page 36 4. Replacement and Adjustment 5. Lift up the hook of the harness guide [B] at the rear-left frame and slide the harness guide to the right. 6. Remove the springs [C] (left side and right side). 7. Stoppers [D] ( x 2 each; left side and right side) 8.
  • Page 37 Laser Optics 9. Take out the harnesses [G] ( x 1). 10. Pull out the harnesses from the rear side. 11. Remove the laser optics housing unit. After replacing the laser optics housing unit 1. Turn on the machine. 2. Execute "LPos. Adj:Rough" with SP2-120-001, and then execute "LPos. Adj:Fine" with SP2-120-002.

  • Page 38: Aio Cartridge

    4. Replacement and Adjustment AIO Cartridge AIO Cartridge (All In One Cartridge) 1. Open the top cover. 2. AIO cartridge [A] Black AIO Motor 1. Left cover ( p.27) 2. Interlock switch base ( p.81 "Interlock Switches") 3. Disconnect the fusing connector [A]. 4.
  • Page 39 AIO Cartridge 5. Disconnect the connectors pointed by arrows in the above picture and take aside all harnesses on the harness guide [C]. 6. Harness guide [C] ( x 4) 7. Controller box cover ( p.76 "Controller Board") 8. Disconnect the connector (CN308) on the EGB ( x 1). 9.
  • Page 40 4. Replacement and Adjustment 10. Drive unit [E] ( x 4) 11. Image transfer unit gear [F] (washer x 1) 12. AIO gears [G] (washer x 1 each) 13. Drive unit guide [H] ( x 3) 14. AIO gear [I]...

  • Page 41: Color Aio Motor

    AIO Cartridge 15. Black AIO motor [J] ( x 3) Color AIO Motor 1. Drive unit ( p.36 "Black AIO Motor") 2. Image transfer unit gear [A] (washer x 1) 3. Color AIO gear [B] (washer x 1)
  • Page 42 4. Replacement and Adjustment 4. Drive unit guide [C] ( x 3) 5. AIO gear and idle gear [D] 6. Color AIO motor [E] ( x 3)

  • Page 43: Image Transfer

    Image Transfer Image Transfer Image Transfer Belt Unit 1. Remove all the AIO cartridges ( p.36 "AIO Cartridge (All In One Cartridge) "). 2. Transfer unit ( p.50) 3. Remove the waste toner bottle [A]. 4. Remove the two screws [B]. 5.

  • Page 44: Agitator Motor

    4. Replacement and Adjustment After installing a new image transfer belt unit Execute SP2-120-009 (Transfer Belt Adj) after installing a new image transfer belt unit. Agitator Motor 1. Right cover ( p.27) 2. Motor bracket [A] ( x 2) 3. Agitator motor assembly [B] ( x 1, x 1)

  • Page 45: Itb (Image Transfer Belt) Contact Motor

    Image Transfer 4. Agitator motor [C] ( x 2) ITB (Image Transfer Belt) Contact Motor 1. Agitator motor ( p.42) 2. Release the wire [A]. 3. ITB contact motor assembly [B] ( x 1, x 1)

  • Page 46: Itb (Image Transfer Belt) Contact Sensor

    4. Replacement and Adjustment 4. ITB contact motor [C] ( x 2) ITB (Image Transfer Belt) Contact Sensor 1. Right cover ( p.27) 2. ITB contact sensor assembly [A] ( x 1, x 1)

  • Page 47: Tm (Toner Mark) Sensor Base

    Image Transfer 3. ITB contact sensor [B] (hooks) TM (Toner Mark) Sensor Base 1. Open the top cover. 2. Remove all AIO cartridges ( p.36). 3. Slide the ITB unit to the front side or remove it. 4. Rear cover ( p.25) 5.

  • Page 48: Waste Toner Bottle Set Sensor

    4. Replacement and Adjustment 7. Harness cover [A] (hooks) 8. TM sensor base [B] Waste Toner Bottle Set Sensor 1. Remove all AIO cartridges. ( p.36) 2. Image transfer belt unit ( p.41) 3. EGB ( p.79) 4. Remove two screws [A] for the waste toner sensor base.

  • Page 49: Waste Toner Overflow Sensor

    Image Transfer 5. Waste toner sensor base [B] 6. Remove the mylar at the bottom of the waste toner bottle set sensor. 7. Waste toner bottle set sensor [C] (hooks, x 1) • When reinstalling the waste toner bottle set sensor, connect it to the white connector of the harness. Waste Toner Overflow Sensor 1.

  • Page 50: Air Intake Fan

    4. Replacement and Adjustment 5. Remove the mylar [A] securing the three hooks of the waste toner overflow sensor (at the bottom of this sensor base). • Reattach this mylar after reinstalling the waste toner overflow sensor. 6. Waste toner overflow sensor [B] (hooks, x 1) •...
  • Page 51 Image Transfer 6. Disconnect the harness [B]. 7. Air intake fan base [C] 8. Air intake fan [D] ( x 1)

  • Page 52: Paper Transfer

    4. Replacement and Adjustment Paper Transfer Transfer Unit 1. Open the front cover. 2. Release the locks [A]. 3. Transfer unit [B] After installing a new transfer unit or transfer roller The counter for the transfer unit must be reset after installing a new transfer unit or transfer roller. However, the counter for the transfer unit can be reset automatically if the fusing unit is replaced with a new one.
  • Page 53 Paper Transfer 2. Release the two hooks [A] at both sides of the transfer unit. 3. Open the transfer roller unit [B] and remove it. 4. Transfer roller assembly [C] ( x 2)

  • Page 54: Registration Roller

    4. Replacement and Adjustment 5. Release the holder [D] at the left side of the transfer roller unit (hook). 6. Transfer roller [E] After installing a new transfer roller The counter for the transfer unit must be reset after installing a new transfer roller. For details, see p.50 "After installing a new transfer unit or transfer roller".

  • Page 55: Registration Sensor

    Paper Transfer Reassembling the registration roller unit When installing the tension spring, make sure that the tension spring correctly hooks onto the bushing of the registration idle roller as shown above [A]. • Never fail to reassemble the registration idle roller in the right direction. Registration Sensor 1.

  • Page 56: Registration Clutch

    4. Replacement and Adjustment 3. Registration sensor [B] (hooks) Registration Clutch 1. Left cover ( p.27) 2. Main switch bracket ( p.28 "Front Cover Unit") 3. Paper feed clutch ( p.66) 4. Transport/Fusing motor ( p.64) 5. Lower transport gear unit [A] ( x 3, x 3)

  • Page 57: By-Pass And Duplex Clutch

    Paper Transfer 6. Registration clutch [B] ( x 1, x 1) By-pass and Duplex Clutch 1. Lower transport gear unit ( p.54 "Registration Clutch") 2. Cover [A] ( x 3)

  • Page 58: Duplex Sensor

    4. Replacement and Adjustment 3. By-pass clutch [B] ( x 1, x 1) 4. Duplex clutch [C] ( x 1, x 1) Duplex Sensor 1. Right Cover ( p.27) 2. Duplex sensor assembly [A] ( x 1, x 1)
  • Page 59 Paper Transfer 3. Duplex sensor [B] (hooks)

  • Page 60: Image Fusing

    4. Replacement and Adjustment Image Fusing • Make sure that the fusing unit is cool before you touch it. The fusing unit can be very hot. • Make sure to restore the insulators, shields, etc after you service the fusing unit. Fusing Unit 1.
  • Page 61 Image Fusing 2. Remove screws [A] on the pressure release lever knobs. • Do not remove the pressure release lever knobs at this time. 3. Move the both pressure release levers [B] to the upper position (less pressure position). 4. Remove the pressure release lever knobs. •...
  • Page 62 4. Replacement and Adjustment 5. Remove two screws [C] at the left and right edge of the fusing unit. 6. Remove four screws on the fusing upper cover [D]. 7. Release four hooks [E] of the fusing upper cover, and then remove the fusing upper cover [F].
  • Page 63 Image Fusing 8. Fusing lower guide front plate [G] ( x 3) 9. Fusing lower cover [H] ( x 3) 10. Remove two screws [I]. 11. Fusing lamp right stay [J] ( x 1) 12. Fusing lamp [K]...

  • Page 64: Thermostat

    4. Replacement and Adjustment Thermostat 1. Fusing unit ( p.58) 2. Fusing upper cover ( p.58 "Fusing Lamp") 3. Thermostat [A] ( x 2) Thermistors 1. Fusing unit ( p.58) 2. Fusing upper cover ( p.58 "Fusing Lamp") 3. Fusing lower cover ( p.58 "Fusing Lamp") 4.
  • Page 65 Image Fusing 5. Cable guide [B] ( x 2) 6. Thermostat bracket [C] ( x 4) 7. Thermistor: center [D] ( x 1) 8. Thermistor: end [E] ( x 1) When installing the thermistors: center and end...

  • Page 66: Transport/Fusing Motor

    4. Replacement and Adjustment Do not mix up two thermistors; • [A]: Thermistor: center • [B]: Thermistor: end Set the cables [A] of two thermistors along the cable guide [B]. Transport/Fusing Motor 1. Rear cover ( p.25) 2. Left cover ( p.27) 3.
  • Page 67 Image Fusing 5. Pull out the ITB unit [C] ( x 2). 6. Transport/Fusing motor assembly [D] ( x 3, x 1) 7. Motor bracket [E] ( x 2, ground plate x 1) 8. Transport/Fusing motor [F] ( x 3)

  • Page 68: Paper Feed And Exit

    4. Replacement and Adjustment Paper Feed and Exit Paper Feed Clutch 1. Rear cover ( p.25) 2. Left cover ( p.27) 3. Paper feed clutch [A] ( x 1, x 1) Paper Feed Roller 1. Pull out the tray. 2. Open the front cover. 3.

  • Page 69: Separation Pad

    Paper Feed and Exit 5. Slide the paper feed roller [A] to the right side (hook). 6. Slide the paper feed shaft [B] to the left side ( x 1). 7. Paper feed roller [C] ( x 1) Separation Pad 1.

  • Page 70: By-Pass Separation Pad

    4. Replacement and Adjustment • When reinstalling the separation pad, make sure that the mylar [C] is not placed under the separation pad. The right side image above shows incorrect installation. By-pass Separation Pad 1. Pull out the tray 1. 2.

  • Page 71: By-Pass Pick-Up And Feed Rollers

    Paper Feed and Exit 3. By-pass separation pad [B] By-pass Pick-up and Feed Rollers By-pass Pick-up Roller 1. Pull out the tray 1. 2. By-pass feed unit ( p.68 "By-pass Separation Pad") 3. Remove the clip [A].
  • Page 72 4. Replacement and Adjustment 4. Pull out the by-pass pick-up roller shaft [B] (bushing x 1). 5. Pick-up roller [C] By-pass Feed Roller 1. Pull out the tray 1. 2. By-pass feed unit ( p.68 "By-pass Separation Pad") 3. Bushing [A] at the by-pass feed roller shaft ( x 1).

  • Page 73: Paper End Sensor

    Paper Feed and Exit 4. Pull out the by-pass feed roller shaft [B] (bushing x 1). 5. Pick-up roller [C] When installing the by-pass pick-up and feed rollers Make sure that the small plastic bushing [A] is correctly inserted between the pick-up or feed roller [B] and roller support plate [C].

  • Page 74: By-Pass Paper End Sensor

    4. Replacement and Adjustment 3. Paper end sensor assembly [A] ( x 1, x 1) 4. Paper end sensor [B] (hooks) By-pass Paper End Sensor 1. Pull out the tray. 2. Rear cover ( p.25) 3. Right cover ( p.27)

  • Page 75: Paper Exit Sensor

    Paper Feed and Exit 4. By-pass paper end sensor bracket [A] ( x 1, x 1) 5. By-pass paper end sensor [B] (hooks) Paper Exit Sensor 1. Operation panel ( p.26)
  • Page 76 4. Replacement and Adjustment 2. Remove the mylar at the bottom of the paper exit sensor. 3. Paper exit sensor [A] (hooks, x 1)

  • Page 77: Electrical Components

    Electrical Components Electrical Components Eco Night Sensor 1. Operation panel ( p.26) 2. Remove three screws on the bottom of the operation panel. 3. Operation panel cover [A] (hooks) 4. Eco night sensor [B] ( x 1, hooks) Operation Panel Board Unit 1.

  • Page 78: Controller Board

    4. Replacement and Adjustment 2. Eco night sensor [A] ( x 1, hooks) 3. Harness [B] ( x 1) 4. Operation panel board unit [C] Controller Board • Always touch a grounded surface to discharge static electricity from your hands before you handle SD cards, printed circuit boards, NVRAM or memory boards.
  • Page 79 Electrical Components 3. Interface bracket [B] ( x4) • [a]: M3x6 • [b]: M3x6 tapping (blue) • [c]: M3x6 tapping bind (circle) 4. Controller board unit [C] ( x 4)
  • Page 80 4. Replacement and Adjustment 5. RAM DIMM [D] and rails [E] 6. NVRAMs [F] 7. Controller board [G] When installing the new Controller Board 1. Remove the NVRAMs from the old controller board.

  • Page 81: Egb (Engine Board)

    Electrical Components 2. Install the removed NVRAM which has "1" label on itself in the left-handed slot on the new controller board with the mark [A] pointing to the upward. 3. Install the removed NVRAM which has "2" label on itself in the right-handed slot on the new controller board with the mark [A] pointing to the upward.
  • Page 82 4. Replacement and Adjustment 3. EGB [A] ( x 6, x all) 4. NVRAM [B] When installing the new EGB 1. Remove the NVRAM from the old EGB.

  • Page 83: Interlock Switches

    Electrical Components 2. Install the removed NVRAM on the new EGB with the mark [A] pointing to the right side of the board after you replace the EGB. 3. Replace the NVRAM if the NVRAM on the old EGB is defective. •...

  • Page 84: Fusing Fan Motor

    4. Replacement and Adjustment 5. Interlock switch base [B] ( x 4, x all) • Remove all connectors after the interlock switch base has been removed. 6. Two interlock switches [C] at the outside of the base and one interlock switch [D] at the inside of the base (hooks) Fusing Fan Motor 1.

  • Page 85: Lsu Fan Motor

    Electrical Components 6. Fusing fan motor [B] (hooks, x 1) • Install the fusing fan motor with its decal is facing the outside of the machine. • Make sure the fan cable is facing the correct direction by noting the correct orientation of its cable. (Also notice that the fusing fan motor sticker is installed upside down.) LSU Fan Motor 1.

  • Page 86: Id Chip Board

    4. Replacement and Adjustment • Install the LSU fan motor, orienting it as shown in above photo, with its decal facing the outside of the machine. • When reinstalling the LSU fan motor, make sure that its cable is oriented as shown above and that the decal is visible.

  • Page 87: Psu

    Electrical Components 11. ID Chip Board [B] ( x 3, x 1) 1. Operation panel ( p.26) 2. Rear cover ( p.25) 3. Left cover ( p.27) 4. Ground cable [A] ( x 1) 5. Power cord bracket [B] ( x 2)
  • Page 88 4. Replacement and Adjustment 6. AC inlet assembly [C] ( : washer screw [a] x 2, x 1, x 2) 7. Power switch assembly [D] ( x 3) 8. PSU bracket [E] ( x 4, x all)

  • Page 89: High Voltage Power Supply Board

    Electrical Components 9. PSU [F] ( x 5) • There are two types of PSUs for this model. Do not install a wrong PSU in the machine. • PSU has yellow on the transistor is for EU/ASIA models and PSU has white on the transistor is for NA models.

  • Page 90: Temperature/Humidity Sensor

    4. Replacement and Adjustment 5. High Voltage Power Supply Board [A] ( x 7, ground cable x 1, x 1) Temperature/Humidity Sensor 1. Operation panel ( p.26) 2. Rear cover ( p.25) 3. Right cover ( p.27) 4. Temperature/Humidity sensor [A] ( x 1, x 1) Tray Set Sensor 1.

  • Page 91: Nvram

    Electrical Components 4. Tray set sensor assembly [A] ( x 1, x 1) 5. Tray set sensor [B] (hooks) NVRAM • Replacement and Reinstallation procedures for the NVRAM are included in the "EGB (Engine Board)" and "Controller Board" replacement procedures. Refer to "EGB (Engine Board)" or "Controller Board"...
  • Page 92 4. Replacement and Adjustment 3. Start the SP mode. 4. Use SP5-990 to print out the SMC reports (“SP Mode Data” and “Logging Data”) if possible. 5. Use SP5-824-001 to upload the NVRAM data if possible. 6. Turn off the main power switch and unplug the power cord. 7.
  • Page 93 Electrical Components • SC542 may be displayed until the machine’s device number and destination code are programmed properly. 9. Turn the main power switch off and on. 10. Start the SP mode. 11. Use SP5-801-002 to reset the engine settings. 12.
  • Page 94 4. Replacement and Adjustment...

  • Page 95: System Maintenance Reference

    5. System Maintenance Reference Service Program See "Appendices" for the followings; • Service SP • Engine SP...

  • Page 96: Main Sp Tables: 1

    5. System Maintenance Reference Main SP Tables: 1 This is a collection of the most commonly used SP codes. Service Mode SP1-XXX (Service Mode) 1001 Bit Switch 001 Bit Switch 1 bit 0 bit 1 bit 2 bit 3 No I/O Timeout 0: Disable 1: Enable Enable: The MFP I/O Timeout setting will have no effect.
  • Page 97 Main SP Tables: 1 002 Bit Switch 2 bit 0 bit 1 bit 2 bit 3 [PCL5e/c,PS]: PDL Auto Switching 0: Enable 1: Disable Disable: The MFPs ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL switching is disabled, these jobs will not be printed properly.
  • Page 98 5. System Maintenance Reference 004 Bit Switch 4 DFU 1001 Bit Switch 005 Bit Switch 5 bit 0 bit 1 Multiple copies if a paper size or type mismatch 0: Disable 1: Enable occurs (Single (Multiple copy) copy) If a paper size or type mismatch occurs during the printing of multiple copies, only a single copy is output by default.
  • Page 99 Main SP Tables: 1 bit 7 1: Enable Letterhead mode printing 0: Disable (Duplex) 1001 Bit Switch 006 Bit Switch 6 DFU 1001 Bit Switch 007 Bit Switch 7 Print path 0: Disable 1: Enable If enabled, simplex pages (in mixed simplex/duplex PS/PCL5 jobs only) and the last bit 0 page of an odd paged duplex job (PS, PCL5, PCL6), are always routed through the duplex unit.
  • Page 100 5. System Maintenance Reference 1001 Bit Switch 005 Bit Switch 9 "Disabled "Enabled PDL Auto Detection timeout of jobs submitted via (Immediatel USB or Parallel Port (IEEE 1284). (10 seconds)" y)" bit 0 To be used if PDL auto-detection fails. A failure of PDL autodetection doesn't necessarily mean that the job can't be printed.
  • Page 101 Main SP Tables: 1 Initialize Printer System 1003 1 Initializes settings in the "System" menu of the user mode. 1003 3 Delete Program 1004 [Print Summary] Print Summary 1004 1 Prints the service summary sheet (a summary of all the controller settings). 1005 [Display Version] Disp.
  • Page 102 5. System Maintenance Reference [Test Page] 1103 Prints the test page to check the color balance before and after the gamma adjustment. 1103 1 Color Gray Scale 1103 2 Color Pattern [Gamma Adjustment] 1104 Adjusts the printer gamma for the mode selected in the "Mode Selection" menu. 1104 1 Black: Highlight 1104 2 Black: Shadow *CTL...

  • Page 103: Engine Sp

    Main SP Tables: 1 [Save Tone Control Value] Stores the print gamma adjusted with the "Gamma Adj." menu item as the current setting. 1105 Before the machine stores the new "current setting", it moves the data currently stored as the "current setting" to the "previous setting" memory storage location. 1105 1 Save Tone Control Value [Toner Limit] 1106...
  • Page 104 5. System Maintenance Reference 018 Dup:NorSpd 0.3mm *EGB [-9.0 to 9.0 / 0 / 0.3 mm/step] 021 Dup:HlfSpd 0.3mm *EGB [-9.0 to 9.0 / 0 / 0.3 mm/step] 063 T1:LowSpd 0.3mm *EGB [-9.0 to 9.0 / 0 / 0.3 mm/step] 065 ByPas:LowSpd 0.3mm *EGB [-9.0 to 9.0 / 0 / 0.3 mm/step]...
  • Page 105 Main SP Tables: 1 007 T2:HlfSpd 0.3mm *EGB [0 to 9.0 / 0 / 0.3 mm/step] 014 ByPas:NorSpd 0.3mm *EGB [0 to 9.0 / 0 / 0.3 mm/step] 015 ByPas:HlfSpd 0.3mm *EGB [0 to 9.0 / 0 / 0.3 mm/step] 018 Dup:NorSpd 0.3mm *EGB [0 to 9.0 / 0 / 0.3 mm/step]...
  • Page 106 5. System Maintenance Reference Turns on or off the paper exit overflow detection. 001 FullDetc.0:OFF1:ON *EGB [0 or 1 / 0 / 1 /step] 0: OFF, 1: ON Turns on or off the small size paper (60-90 mm) detection from the by-pass tray. 003 SSizeSup0:OFF 1:ON *EGB [0 or 1 / 0 / 1 /step]...
  • Page 107 Main SP Tables: 1 Image Pattern 2 [0 to 127 / 0 / 1 /step] 0: Belt 2: Solid 4: 4 x 4 dot (8dot pitch) 8: 2 x 2 dot (4dot pitch) 16: 1 x 1 dot (2dot pitch) 32: Grid / skew 1dot (512dot pitch) 64: Grid / skew 1dot (128dot pitch) Specifies the number of outputs.
  • Page 108 5. System Maintenance Reference Turns on or off the automatic process control execution. 005 ProCon 0:OFF 1:ON *EGB [0 or 1 / 0 / 1 /step] 0:OFF, 1:ON Turns on or off the automatic line position control execution. 006 MUSIC 0:OFF 1:ON *EGB [0 or 1 / 0 / 1 /step] 0:OFF, 1:ON...
  • Page 109 Main SP Tables: 1 Result *EGB [0 to 999999 / 0 / 1 /step] MUSIC executing: 0000 MUSIC success: xxx1 ("x": any numbers) Pattern detection error: xxx2 ("x": any numbers) Skew error: 0003 2186 007 Bend error: 0004 Sub-scan shift error: 0005 Main-scan shift error: 0006 D-phase error: 0007 MUSIC interruption: 0008...
  • Page 110 5. System Maintenance Reference SP3-XXX (Process) 3901 [Auto Adjustment] Executes the automatic adjustment (process 001 TD Setting Exe *EGB control). Displays the result of the automatic adjustment 002 TD Setting Result *EGB for each color. Displays the result of the automatic adjustment 003 Detail Result K *EGB for black.
  • Page 111 Main SP Tables: 1 5051 [Refill Toner Disp] Toner Refill Display Enable or disable the warning display when you install a toner bottle that was refilled by third party venders. 5051 001 Refill Toner Disp *CTL [0 or 1 / 0 / -] 0: Enable, 1: Disable 5055 [Display IP address]...
  • Page 112 5. System Maintenance Reference Enables or disables the summer time mode. 5307 001 ON/OFF [0 to 1 / 0 / -] 0: Off, 1: On NA: 04100010, EU: 035(4)00010, 5307 003 Rule Set(Start) ASIA: 105(4)00010 Specifies the start setting for the summer time mode. 1st and 2nd digits: The month.
  • Page 113 Main SP Tables: 1 5401 104 Authentication Time [0 to 255 / 0 / 1 sec/step] *CTL 0: 60 seconds Specifies the authentication time-out interval. 5401 162 ExtAuth Detail Bit 0: Log-out without an IC card *CTL 0: Not allowed (default) 1: Allowed Selects the log out type for the extend authentication device.
  • Page 114 5. System Maintenance Reference Sets a limit on the frequency of lockouts for account lockouts. 002 Lockout Threshold *CTL [1 to 10 / 5 / 1/step] Determines whether the system waits the prescribed time for input of a correct user ID and password after an account lockout has occurred.
  • Page 115 Main SP Tables: 1 5416 [Access Information] Limits the number of users used by the access exclusion and password attack detection 001 User Max Num *CTL functions. [50 to 200 / 200 / 1 users/step] Limits the number of passwords used by the access exclusion and password attack detection 002 Password Max Num *CTL...
  • Page 116 5. System Maintenance Reference [User Auth] 5420 These settings should be done with the System Administrator. Note: These functions are enabled only after the user access feature has been enabled. Determines whether certification is required before a user can use the printer applications. 041 Printer *CTL [0 or 1 / 0 / -]...
  • Page 117 Main SP Tables: 1 [0 to 3 / 3 / 1/step] Jam Alarm *CTL 0: Disables the jam alarm 1: 1.5K, 2: 3K, 3: 6K Sets the jam alarm level. If a paper jam occurs, the jam alarm counter increases by +1. 5504 001 If no paper jam occurs while the set number of paper is output, the jam alarm counter decreases by -1.
  • Page 118 5. System Maintenance Reference 5507 128 Interval: Others *CTL 5507 133 Interval: A4 *CTL Sets the paper supply alarm level. A paper supply 5507 134 Interval: A5 *CTL alarm counter increases by +1 when a sheet of the related size is used. The paper supply alarm 5507 142 Interval: B5 *CTL...
  • Page 119 Main SP Tables: 1 This SP activates the automatic supply order call. 5515 010 Supply Automatic *CTL [0 or 1 / 1 / - ] 0: OFF, 1: ON This SP activates the supply management call. 5515 011 Supply Managemen *CTL [0 or 1 / 1 / - ] 0: OFF, 1: ON This SP activates the jam/door open call.
  • Page 120 5. System Maintenance Reference 5802 [Test Setting] Free Run Performs a free run on the printer engine. • The machine starts free run in the same condition as the sequence of A4/LT printing from the 1st tray. Therefore, paper should be loaded in the 1st tray, but paper is not fed.
  • Page 121 Main SP Tables: 1 Sets the fax or telephone number for a service representative. This number is printed on the Counter List, which can be printed with the user’s 5812 002 Facsimile *CTL "Counter" menu if the Meter Charge mode is selected with SP5-930-1.
  • Page 122 5. System Maintenance Reference Selects the timing for the remote firmware updating. [0 or 1 / 1 / – ] 5816 013 RFU Timing *CTL 0: Any status of a target machine 1: Sleep or panel off mode only [0 or 1 / 0 / -] 5816 021 Function Flag *CTL...
  • Page 123 Main SP Tables: 1 HTTP Proxy Port *CTL This SP sets the port number of the proxy server used for communication between Cumin-N and the gateway. This setting is necessary to set up Cumin-N. 5816 064 • This port number is customer information and is not printed in the SMC report. HTTP Proxy AutUsr *CTL This SP sets the HTTP proxy certification user name.
  • Page 124 5. System Maintenance Reference The rescue certification setting is completed and the GW URL is being notified of the certification update request. The notification of the request for certification update has completed successfully, and the system is waiting for the certification update request from the rescue GW URL The notification of the certification request has been received from the rescue GW controller, and the certification is being stored.
  • Page 125 Main SP Tables: 1 Cer Updt ReqID *CTL 5816 069 The ID of the request for certification. Firm Updating *CTL 5816 083 Displays the status of the firmware update. Firm UpUsr Conf *CTL This SP setting determines if the operator can confirm the previous version of the 5816 085 firmware before the firmware update execution.
  • Page 126 5. System Maintenance Reference CERT: St ExpTime *CTL 5816 093 Displays the start time of the period for which the current NRS certification is enabled. CERT: End ExpTime *CTL 5816 094 Displays the end time of the period for which the current NRS certification is enabled. Poling Man Exc 5816 200 Executes the manual polling.
  • Page 127 Main SP Tables: 1 Instl: Ref Rslt *CTL Displays a number that indicates the result of the inquiry executed with SP5816-203. 0: Succeeded 1: Inquiry number error 2: Registration in progress 3: Proxy error (proxy enabled) 5816 204 4: Proxy error (proxy disabled) 5: Proxy error (Illegal user name or password) 6: Communication error 7: Certification update error...
  • Page 128 5. System Maintenance Reference Displays a number that describes the error code that was issued when either SP5816-204 or SP5816-207 was executed. Cause Code Meaning -11001 Chat parameter error Illegal Modem -11002 Chat execution error Parameter -11003 Unexpected error Inquiry, registration attempted without acquiring -12002 device status.
  • Page 129 Main SP Tables: 1 Attempted dial up overseas without the correct -2385 international prefix for the telephone number. -2387 Not supported at the Service Center -2389 Database out of service -2390 Program out of service -2391 Two registrations for same device Error Caused by -2392 Parameter error...
  • Page 130 5. System Maintenance Reference 5825 [NVRAM Download] Downloads the UP and SP mode data from an SD 5825 001 NVRAM Download card to the NVRAM. 5828 [Network Setting] Job spool settings/ Interface selection for Ethernet and wireless LAN Switches Centronics IEEE1284 compatibility on/off for the network.
  • Page 131 Main SP Tables: 1 Switches job spooling off or on and enables settings for job spooling protocols. [0 or 1 / 1 / 1/step] 0: Off, 1: On Bit switches: • Bit 0: LPR 5828 069 Job Spool (Protocol) *CTL •...
  • Page 132 5828 236 Web Item visible *CTL bit0: Net RICOH bit1: Consumable Supplier bit2-15: Reserved (all) Displays or does not display the link to Net RICOH on the top page and link page of the web Web shopping link system. 5828 237 *CTL visible...
  • Page 133 Main SP Tables: 1 5828 244 Web Link2 visible *CTL Same as "-241" [HDD] Initializes the hard disk. Use this SP mode only if 5832 *CTL there is a hard disk error. HDD Initialization 001 HDD Formatting (ALL) 002 HDD Formatting (IMH) 003 HDD Formatting (Thumbnail) 004 HDD Formatting (Job Log) 005 HDD Formatting (Printer Fonts)
  • Page 134 5. System Maintenance Reference Sets the minimum number of channels available for data transmission via the wireless LAN. The number of channels available varies according to location. The default settings are set for the minimum end of the range for each area. Adjust 5840 007 Channel MIN *CTL...
  • Page 135 Main SP Tables: 1 Adjusts the fragment threshold for the IEEE802.11 card. 5804 042 Fragment Thresh *CTL [256 to 2346 / 2346 / 1] This SP is displayed only when the IEEE802.11 card is installed. Determines whether the CTS self function is turned on or off.
  • Page 136 5. System Maintenance Reference Bit switches: • Bit 0: System or other related application. • Bit 1: Captured related application • Bit 2: Certification related application • Bit 3: Address related application • Bit 4: Control devices or transmission logs related application •...
  • Page 137 Main SP Tables: 1 5844 006 PnP Serial Number 5844 100 Notify Unsupport 5845 [Delivery Srv] Delivery Server Setting Specifies the retry interval. 5845 003 DeliErr DisplTime *CTL [60 to 900 / 300 / 1 second/step] Specifies the maximum number of retries. 5845 004 Delivery Options *CTL...
  • Page 138 5. System Maintenance Reference Displays the slot number where an address book data is in. [0 to 30 / - /1] 0: Unconfirmed 1: SD Slot 1 5846 043 AddrB Media *CTL 2: SD Slot 2 4: USB Flash ROM 20: HDD 30: Nothing IniSet/All AddrB...
  • Page 139 Main SP Tables: 1 Clear Backup Info *CTL Deletes the address book data from the SD card in the service slot. Deletes only the files that were uploaded from this machine. 5846 053 This feature does not work if the card is write-protected. •...
  • Page 140 5. System Maintenance Reference Compl Opt3 *CTL [0 to 32 / 0 / 1 /step] Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to numbers and defines the length of the password.
  • Page 141 Main SP Tables: 1 5848 210 LogType: Job 1 *CTL 5848 211 LogType: Job 2 *CTL Displays the log server settings. 5848 212 LogType: Access *CTL These can be adjusted with the Web Image 5848 213 PrimarySrv *CTL Monitor. 5848 214 SecondarySrv *CTL 5848 215...
  • Page 142 5. System Maintenance Reference Allows the technician to update the firmware using a parallel cable. 5856 002 Local Port [0 or 1 / 0 / 1/step] 0: Disable, 1: Enable 5857 [Debug Log Save] Enables Or Disables The Debug Log Saving Function.
  • Page 143 Main SP Tables: 1 5857 016 Make HDD Debug File *CTL Makes a log file on the HDD to save debug logs. To save debug logs, the controller makes a log file first, then writes data in the file. This procedure can use much time.
  • Page 144 5. System Maintenance Reference 5859 001 Key 1 *CTL 5859 002 Key 2 *CTL Sets the key number of a specific event (see the 5859 003 Key 3 *CTL note below) whose logs are saved in the specified storage place (see the note below). When 5859 004 Key 4 *CTL...
  • Page 145 Main SP Tables: 1 Adjusts the waiting time to access the SMTP server after the authentication on the POP server. 5860 008 POP to SMTP Wait *CTL [0 to 10000 / 300 / 1 ms/step] Sets the protocol of receiving e-mail. 5860 009 Mail Receive Pro *CTL...
  • Page 146 5. System Maintenance Reference Determines whether the FROM item of the mail header is switched to the validated account after the SMTP server is validated. 5860 022 SMTP Aut FileldRep *CTL [0 or 1 / 0 / 1/step] 0: No. “From” item not switched, 1: Yes.
  • Page 147 Main SP Tables: 1 5869 [RAM Disk Setting] Enables or disables the e-mail transfer function. This SP sets the RAM disk size for the e-mail transfer function. 5869 001 Mail Function *CTL# [0 or 1 / 0 / 1/step] 0: On, 1: Off 5870 [Common Key Info Writi] Common Key Information Writing Writes the authentication data (used for NRS) in...
  • Page 148 5. System Maintenance Reference [Personal Information Protect] Selects the protection level for logs. 5888* [0 to 1 / 0 / 1} 0: No authentication, No protection for logs 1: No authentication, Protected logs (only an administrator can see the logs) [SDK Application Counter] *CTL 5893...
  • Page 149 Main SP Tables: 1 5902 [Mono Pri. Mode] *ENG 0:OFF 1:ON Turns on or off the monochrome printing priority mode. This SP can reduce color toner in the BW printing mode if this SP is set to "1: ON". 0: OFF (default), 1: ON 5907 [Plug/ Play] Plug/Play Name Selection 5907 001...

  • Page 150: Main Sp Tables: 2

    5. System Maintenance Reference Main SP Tables: 2 This is a collection of the most commonly used SP codes. Engine SP SP7-XXX (Data Log) 7002 [Total Cnt Disp] Total Counter Display 001 Color Counter *EGB Displays the total counter of the color printing. 002 Mono Counter *EGB Displays the total counter of the black and...
  • Page 151 Main SP Tables: 2 001 Latest *CTL 002 Latest 1 *CTL 003 Latest 2 *CTL 004 Latest 3 *CTL Displays the SC codes detected. 005 Latest 4 *CTL The 10 most recently detected SC Codes are displayed on the screen, and also can be seen on 006 Latest 5 *CTL the SMC (logging) outputs.
  • Page 152 5. System Maintenance Reference [Paper Jam/Loc] Paper Jam Location 7504 Displays the number of jams according to the location where jams were detected. 001 At Power On *CTL Paper is not fed at power on. Paper does not reach the relay sensor of the PFU 017 PFU: Relay On *CTL (option).
  • Page 153 Main SP Tables: 2 006 A5 LEF *CTL 044 HLT LEF *CTL 133 A4 SEF *CTL 134 A5 SEF *CTL Displays the number of jams according to the paper size. 142 B5 SEF *CTL [0 to 9999 / 0 / 1 sheet/step] 164 LG SEF *CTL 166 LT SEF...
  • Page 154 5. System Maintenance Reference [Unit Cnt Disp] Unit Counter Display (Sheets or Rotations (%), Unit, [Color]) 7803 ITB Unit: Image Transfer Belt Unit, 2TR: Paper Transfer Unit Displays the PM counter for each unit. 001 Paper *EGB Displays the number of sheets printed for each 009 ITB Unit Cnt *EGB current maintenance unit.
  • Page 155 Main SP Tables: 2 [Unit Cnt Clear] Unit Counter Reset 7804 (Sheets, Unit, [Color]) ITB Unit: Image Transfer Belt Unit, 2TR: Paper Transfer Unit 001 Paper 009 ITB Unit Cnt 010 ITB Rotate DistA 011 Fusing Cnt Clears the unit counter for each unit. 012 Fusing RotateDist 016 Waste Oner Cnt 020 2TR Dist&CntA...
  • Page 156 5. System Maintenance Reference 7812 [Total Cnt Clear] Total Counter Reset 001 Color Counter Clears the total color counter. 002 Mono Counter Clears the total black counter. 003 Duplex Counter Clears the total duplex counter. 100 Color & Mono Clears the total all counter. 7832 [Display-Self-Diag] Display Self-Diagnostic Result Displays the result of the diagnostics.
  • Page 157 Main SP Tables: 2 Specifies the threshold between the coverage counter 2 (SP8601-022) and 3 (SP8601-023). 002 Coverage Range 2 *CTL [0 to 100 / 20 / 1%/step] 7901 [Assert Info] 001 File Name *CTL Records the location where a problem is detected 002 Number of Lines *CTL in the program.
  • Page 158 5. System Maintenance Reference 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID Displays the information number for each category. 005 Product Type ID 006 Color ID 007 Maintenance ID 008 New Product Info. Displays the recycle counter. 009 Recycle Count [-128 to 128 / - / 1/step] Displays the information number for each...
  • Page 159 Main SP Tables: 2 Displays the custom paper counter rate against the total counter. 023 Size Counter [0 to 255 / - / 1%/step] Displays the low speed printing counter rate against the total counter. 024 Type Counter [0 to 255 / - / 1%/step] Displays the counter for the power-on and 025 SleepRec/Pon recovery from the sleep mode.
  • Page 160 5. System Maintenance Reference 035 Recycle A Displays the recycle counter (drum rotation 036 Recycle B distance). 037 Recycle C [0 to 255 / - / 200 m/1 step] 038 Recycle D Displays the total rotation distance counter of the drum.
  • Page 161 Main SP Tables: 2 Displays the total counter from the AIO installation. 016 Attach:TtlCounter [0x000000000 to 0xffffffffff / - / 1 sheet/step] Clears the total counter from the AIO installation. 017 Attach:ClrCounter [0x000000000 to 0xffffffffff / - / 1 sheet/step] Displays the total counter at the toner end.
  • Page 162 5. System Maintenance Reference Displays the duplex counter rate against the unit 031 Simp/Dup Rate counter. Displays the refresh mode counter against the total counter. 032 RefMode Cnt [0 to 255 / - / 1 /step] Displays the consumed toner amount. 033 Consumed Amount [0x000000000 to 0xffffffffff / - / 0.0001 mg/ step]...
  • Page 163 Main SP Tables: 2 Displays the recycle counter. 009 Recycle Count [-128 to 128 / - / 1/step] Displays the information number for each 011 Manufacturing ID category. Displays the remaining toner rate. 012 Remaining Amount [0 to 100 / 100 / 1%/step] 013 EDP Code Displays the EDP code.
  • Page 164 5. System Maintenance Reference Displays the MUSIC execution counter 027 MUSIC Result (Hexadecimal Number). Displays the drum rotation distance. 028 PconRotateDist [0x000000000 to 0xffffffffff / - / 1 mm/step] Displays the number of paper for the forced printing. 029 Forced Printing [0 to 255 / 50 / 1 sheet/step].
  • Page 165 Main SP Tables: 2 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID Displays the information number for each category. 005 Product Type ID 006 Color ID 007 Maintenance ID 008 New Product Info. Displays the recycle counter. 009 Recycle Count [-128 to 128 / - / 1/step] Displays the information number for each...
  • Page 166 5. System Maintenance Reference Displays the custom paper counter rate against the total counter. 023 Size Counter [0 to 255 / - / 1%/step] Displays the low speed printing counter rate against the total counter. 024 Type Counter [0 to 255 / - / 1%/step] Displays the counter for the power-on and 025 SleepRec/Pon recovery from the sleep mode.
  • Page 167 Main SP Tables: 2 035 Recycle A Displays the recycle counter (drum rotation 036 Recycle B distance). 037 Recycle C [0 to 255 / - / 200 m/1 step] 038 Recycle D Displays the total rotation distance counter of the drum.
  • Page 168 5. System Maintenance Reference AIO Seri No K-001 Displays the production year of the black AIO. AIO Seri No K-002 Displays the production month of the black AIO. AIO Seri No K-003 Displays the production number (1st and 2nd number) of the black AIO. AIO Seri No K-004 Displays the production number (3rd and 4th number) of the black AIO.
  • Page 169 Main SP Tables: 2 AIO Seri No M-004 Displays the production number (3rd and 4th number) of the magenta AIO. AIO Seri No M-005 Displays the production number (5th and 6th number) of the magenta AIO. AIO Seri No Y-001 Displays the production year of the yellow AIO.
  • Page 170 5. System Maintenance Reference Dev. Bias Y Displays the development bias for yellow. LD Power K Displays the LD power of black. LD Power M Displays the LD power of magenta. LD Power C Displays the LD power of cyan. LD Power Y Displays the LD power of yellow.
  • Page 171 Main SP Tables: 2 M-Scan Reg SubA:M Displays the main-scan correction value (sub-dot) for magenta. M-Scan Reg SubA:C Displays the main-scan correction value (sub-dot) for cyan. M-Scan Reg SubA:Y Displays the main-scan correction value (sub-dot) for yellow. M-MagA:M 0.001% Displays the main-magnification correction value for magenta. M-MagA:C 0.001% Displays the main-magnification correction value for cyan.
  • Page 172 5. System Maintenance Reference Consumed Amount Y Displays the amount of the toner consumption for yellow. WasteToner Detect Displays the status of the waste toner overflow sensor. 0: Not full, 1: Full WTBottle Detect Displays the status of the waste toner bottle set sensor 0: Not set, 1: Set PFU Set Detect Displays the status of the PFU option.
  • Page 173 Main SP Tables: 2 Bypass PaperEndSn Displays the status of the by-pass paper end sensor. 0: No paper detected, 1: Paper detected Duplex Sensor Displays the status of the duplex sensor. 0: No paper detected, 1: Paper detected Tray Set Detect Displays the status of the duplex sensor.
  • Page 174 5. System Maintenance Reference 012 Agitator M:Print Agitator motor: Print operation speed 013 Duplex:Fwd/Normal Not used 014 Duplex:Fwd/Low Not used 015 Duplex:Rev/Normal Not used 016 Duplex:Rev/Low Not used 017 LSU Fan:Normal LSU fan motor: Normal speed 018 LSU Fan:Low LSU fan motor: Low speed 019 Fusing Fan:Normal Fusing fan motor: Normal speed 020 Fusing Fan:Low...

  • Page 175: Configuration Page Information

    Configuration Page Information Configuration Page Information Overview The configuration page for this model has information about the machine's status. Print this sheet as shown below. Check the configuration page when doing machine maintenance. To Print the Configuration Page from the Machine Before turning on the machine 1.

  • Page 176: Firmware Update

    5. System Maintenance Reference Firmware Update To update the firmware for this machine, you must have the new version of the firmware downloaded onto an SD (Secure Digital) Card. The SD Card is inserted into SD Card Slot 2 (lower slot) on the right side of the controller box.

  • Page 177: Before You Begin

    Firmware Update Before You Begin An SD card is a precision device. Always observe the following precautions when you handle SD cards: • Always switch the machine off before you insert an SD card. Never insert the SD card into the slot with the power on.
  • Page 178 5. System Maintenance Reference • The file information can identify the firmware, but this information does not guarantee that the data is not corrupted. When you save the firmware, we recommend that you arrange folders and files as follows: • In the folder romdata, make only one folder and use this folder for one model. Use the machine code as the name of this folder.
  • Page 179 Firmware Update 6. Make sure that the SD card is locked in place. • To remove the SD card, push it in until it clicks, and release it slowly. The slot pushes out the SD card. 7. Open the front cover of the machine. 8.

  • Page 180: Nvram Data Upload/Download

    5. System Maintenance Reference Error Handling An error code is shown if an error occurs during the download. Error codes have the letter "E" and a number. If an error occurs, the firmware is not correctly downloaded; see the error code table ( 180 "Handling Firmware Update Errors") and do the necessary steps.
  • Page 181 Firmware Update 11. Start the SP mode. 12. Select SP5-824-001(NVRAM Upload). 13. Push the "OK" key. The upload starts. • When uploading ends correctly, the following file is made: NVRAM\serial_number.NV where "NVRAM" is the folder name in the SD card and "serial_number.NV" is the file name with the extension ".NV".

  • Page 182: Handling Firmware Update Errors

    5. System Maintenance Reference 12. Turn on the main power switch. 13. Check that the NVRAM data is correctly downloaded. • This procedure does not download the following data to the NVRAM: • Total Count • Serial Number Handling Firmware Update Errors An error message shows in the first line if an error occurs during a download.
  • Page 183 Firmware Update SD update data is incorrect. Acquire the correct Module mismatch - Correct module is data (Japan, Overseas, OEM, etc.) then install not on the SD card) again. SD update data is incorrect. The data on the SD Module mismatch – Module on SD card is for another machine.

  • Page 184: Sd Card Appli Move

    5. System Maintenance Reference SD Card Appli Move Overview The service program "SD Card Appli Move" (SP5-873) lets you copy application programs from one SD card to another SD card. Do not try to copy the VM card or the HDD encryption unit to another SD card. You cannot run application programs from Slot 2.

  • Page 185: Undo Exec

    SD Card Appli Move 2. Make sure that an SD card is in SD Card Slot 1. The application program is copied to this SD card. 3. Insert the SD card with the application program in SD Card Slot 2. The application program is copied from this SD card.
  • Page 186 5. System Maintenance Reference 11. Check that the application programs run normally.

  • Page 187: Card Save Function

    Card Save Function Card Save Function Overview Card Save: • The Card Save function is used to save print jobs received by the printer on an SD card with no print output. Card Save mode is toggled using printer Bit Switch #1 bit number 4. Card Save will remain enabled until the SD card becomes full, or until all file names have been used.

  • Page 188: Error Messages

    5. System Maintenance Reference 6. Use the arrow key to turn "Bit Switch 1" and press "OK" and use the arrow key to turn bit 4 to "1 (ON)". The result should look like: 00010000. By doing this Card Save option will appear in "List/ Test Print".
  • Page 189 Card Save Function • Other error: An unknown error occurred. If an error occurs, pressing "OK" will cause the device to discard the job and return to the ready state.
  • Page 190 5. System Maintenance Reference...

  • Page 191: Troubleshooting

    6. Troubleshooting Error Messages Overview The error messages will be displayed on the LCD of the operation panel if the machine has a problem. These can be recovered by a customer. Error Messages List Cover Open The front or top cover is open. 1.
  • Page 192 6. Troubleshooting Fusing Unit Set Error • Fusing unit not set • Disconnected or defective harness of the fusing unit 1. Install the fusing unit. 2. Check or replace the harness of the fusing unit 3. Replace the fusing unit. Printing Error 1: No Paper •...
  • Page 193 Error Messages ITB (Image Transfer Belt) Unit Near End ITB Unit End • ITB unit near end or end Replace the ITB unit. Fusing Unit: Near End • Fusing unit near ned Replace the fusing unit. Color Registration (MUSIC) Error •...

  • Page 194: Sc Conditions

    6. Troubleshooting SC Conditions Summary This machine issues an SC (Service Call) code if an error occurs on the machine. The error code can be seen on the LCD of the operation panel. Make sure that you understand the following points; 1.

  • Page 195: Engine Sc

    SC Conditions Engine SC SC 2xx (Laser Optics Error) Polygon motor error 1: ON timeout The polygon mirror motor does not reach the targeted operating speed within 5 sec. after turning on or changing speed Polygon motor error 2: OFF timeout The polygon mirror motor does not leave the READY status within 3 sec.
  • Page 196 6. Troubleshooting Laser Synchronizing Detection Error: [M]/[C] The laser synchronizing detection signal for LDB [M]/[C] is not output after the LDB unit has turned on while the polygon motor is rotating normally. • Disconnected cable from the laser synchronizing detection unit or defective connection •...
  • Page 197 SC Conditions Black drum motor error The LOCK signal error is detected when the EGB monitors the black drum motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) • Disconnected or defective motor harness. •...
  • Page 198 6. Troubleshooting • Defective ITB contact motor • Defective ITB contact sensor • Defective ITB unit 1. Replace the ITB contact motor. 2. Replace the ITB contact sensor. 3. Replace the ITB unit. Agitator Motor Error The agitator motor error is detected twice for 10 msec during the initialization at power-on or after the cover is closed.
  • Page 199 SC Conditions Fusing Fan Motor Error A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively, this SC is issued. • Disconnected or defective motor harness. •...
  • Page 200 6. Troubleshooting Thermistor Error The thermistor output is less than 0°C for 6 seconds. • Disconnected thermistor • Defective harness connection 1. Check the harness connection of the thermistor. 2. Replace the fusing unit. • Execute "SC Reset; Fusing SC" with SP5-810-001 to recover the machine after completing the recovery procedure.
  • Page 201 SC Conditions SC543 High Temperature Detection Error RTB 16 RTB 20 This SC is issued if one of following conditions occurs: • The thermistor (center) detects 245°C or thermistor (end) detects 230°C. • The thermistor (center) detects a 14°C increment or more for five seconds at 220°C or more or the thermistor (end) detects a 9°C increment or more for five seconds at 160°C (Warming Up), 170 °C (Standby), or 180°C (Print) or more.
  • Page 202 6. Troubleshooting Low Temperature Error The center thermistor detects 90°C or less for 4 seconds. • Defective fusing lamp • Defective thermistor 1. Replace the fusing unit. 2. Replace the fusing lamp. • Execute "SC Reset; Fusing SC" with SP5-810-001 to recover the machine after completing the recovery procedure.

  • Page 203: Controller Sc

    SC Conditions SC 6xx (Communication and Other Error) NVRAM Error An unexpected value exists in the initialization flag of the NVRAM • NVRAM not initialized • Defective NVRAM 1. Initialize the NVRAM. 2. Replace the NVRAM. 3. Replace the EGB. GAVD Communication Error The ID of the GAVD is not identified during initialization.
  • Page 204 6. Troubleshooting ID2 for the device did not match the ID2 stored in NVRAM. This error can occur if the controller has been replaced with the Cumin ID2 set for another machine, or if the NVRAM has been replaced with the NVRAM from another machine. •...
  • Page 205 SC Conditions • Wrong engine board installed • Wrong controller board installed 1. Check the type of EGB and controller board. 2. Replace the EGB. 3. Replace the controller board. SC8xx Energy save I/O subsystem error An error was detected in the signal from the ASIC (controller board) which controls the STR (Suspend to RAM) function.
  • Page 206 6. Troubleshooting Hardware/System A forced system reset (WDOG) occurred. Fatal kernel error Due to a control error, a RAM overflow occurred during system processing. HAIC-P2 decompression error Error occurred in the compression/decompression module of ASIC in HAIC-P2. 0x5032 • HDD defective •...
  • Page 207 SC Conditions 0F31 ASIC register error. 0F41 The read/write check done for resident RAM on the EGB can not be done correctly. 50B1 Can not initialize or read the bus connection. 50B2 Value of the SSCG register is incorrect. • One or more EGB connections loose, damaged, defective •...
  • Page 208 6. Troubleshooting Wireless LAN Error 2 During machine operation, the machine can get access to the board that holds the wireless LAN, but not to the wireless LAN card (Bluetooth). • Wireless LAN card missing (removed) • Wireless LAN connection loose Wireless LAN Error 3 An error is detected on the wireless LAN card.
  • Page 209 SC Conditions Key Acquisition Key can be acquired. • Replace the controller board. HDD Key Setting Error The key is acquired but the HDD can not be set. • Turn the machine power off/on several times. • Replace the controller board. NVRAM Read Error NVRAM data conversion fails (mismatch with nvram.conf).
  • Page 210 6. Troubleshooting Power Loss During Data Conversion Data conversion stops before NVRAM/HDD data is converted. • Format HDD with SP5832-1. Data Read Command Error More than two illegal DMAC communications are returned. • HDD defective • Format HDD with SP5832-1. •...
  • Page 211 SC Conditions The data written to the HDD cannot be read normally, due to bad sectors generated during operation. • HDD defective • If the bad sectors are generated at the image partition, the bad sector information is written to NVRAM.
  • Page 212 6. Troubleshooting • Insert the SD card • Turn the machine’s power off/on SD card error 3: SD card access An error occurred while an SD card was used. • SD card not inserted correctly • SD card defective • Controller board defective •...
  • Page 213 SC Conditions • Reformat the mail RX data on the HDD with SP5832-7 • Replace the HDD HDD mail send data error An error was detected on the HDD immediately after the machine was turned on, or power was turned of while the machine was using the HDD. •...
  • Page 214 6. Troubleshooting Log data error 1 An error was detected in the handling of the log data at power on or 876-1 during machine operation. This can be caused by switching the machine off while it is operating. • Initialize the HDD with SP5832-4 Log data error 2 876-2 HDD encryption unit not installed.
  • Page 215 SC Conditions • Security card is not inserted completely into the SD card slot • Security card has been removed from the SD card slot. • Security card is damaged. Note: • If the SD card has been removed (or was not installed correctly), switch the machine off, insert the SD card, then switch on the machine again.
  • Page 216 6. Troubleshooting SC9xx Electrical total counter error The total counter contains something that is not a number. • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source Printer error 1 An internal application error was detected and operation cannot continue. •...
  • Page 217 SC Conditions • Software defective, re-boot* : For more information about SC990 and SC991: 1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2. If you press [0] on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991 errors, including the software file name, line number, and so on.
  • Page 218 6. Troubleshooting • Software bug • A RAM or DIMM option needed for the application not installed, or not installed correctly • Controller board defective...

  • Page 219: Image Problems

    Image Problems Image Problems Overview Image problems may appear at regular intervals that depend on circumstances of certain components. The following diagram shows the possible symptoms (black or white dots at regular intervals). • Abnormal image at 24-mm intervals: Image transfer belt unit •...
  • Page 220 6. Troubleshooting Printer Driver Setting for Printing a Sample 1. Click "Properties" on the printer driver. 2. Click "Printing Preferences" in the property screen. 3. Click "Detailed Settings" tab in the printing preferences screen.
  • Page 221 Image Problems 4. Click "Print Quality" [A] in the Menu. 5. Select "User Setting" from the pull-down menu in the "Settings for Image" [B]. 6. Select "User Setting" from the pull-down menu in the "Color Profile" [C]. 7. Press "Details..." [D], and then select "Off" from the pull-down menus [E] in the "Text:" and "Graphic".
  • Page 222 6. Troubleshooting...

  • Page 223: Energy Saving

    7. Energy Saving Energy Save Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings.
  • Page 224 7. Energy Saving Example • Panel Off: 5 min. • Auto Off: 5 min. The machine goes to Auto off mode after 5 minutes. Panel Off mode is not used. Eco Night Mode This machine has "Eco Night Mode" to save energy other than energy saver timer settings. If the eco night sensor built on the operation panel does not detect brightness for specified time (adjusted with User Mode), the machine automatically turns off the main power and never recovers from the off-status without turning on the main power switch.
  • Page 225 3. Find the amount of time spent in each mode (subtract the earlier measurement from the later measurement). 4. Multiply this by the power consumption spec for each mode and convert the result to kWh (kilowatt hours) Machine Status Power Consumption of MD-P2 Operating Mode 525 W Ready mode (Stand-by) 62 W...
  • Page 226 7. Energy Saving Power Power Time Time Running SP8941: Consumption Mode Consumption at Start at End time (hour) (KWH) Machine (min.) (min) /condition Spec.(W) (B-A)/60= Status ((3) x(4))/ 1000 = (5) 001: Operatin Operating 21089 21386 525.0 2.60 Time 002: Stand by 306163 308046...

  • Page 227: Paper Save

    Paper Save Paper Save Effectiveness of Duplex/Combine Function Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2.
  • Page 228 7. Energy Saving To check the paper consumption, look at the total counter and the duplex counter. The total counter counts all pages printed. • For one duplex page, the total counter goes up by 2. • For a duplex job of a three-page original, the total counter goes up by 3. The duplex counter counts pages that have images on both sides.
  • Page 229 Paper Save Simplex Sheet Duplex Sheets Paper Originals Total counter Duplex counter used used Saved If combine mode is used, the total and duplex counters work in the same way as explained previously. The following table shows paper savings and how the counters increase for some simple examples of duplex/combine jobs.
  • Page 230 7. Energy Saving Simplex Sheet Duplex Sheets Paper Originals Total counter Duplex counter used used Saved...

  • Page 231: Index

    Model MD-P2 Machine Code: M075 Appendices 30 November, 2010...
  • Page 233 TABLE OF CONTENTS 1. Appendix: Specifications General Specifications............................3 Mainframe..............................3 Option................................6 Supported Paper Sizes............................7 2. Appendix: Preventive Maintenance Preventive Maintenance..........................11 User Replaceable Items..........................11 3. Appendix: SP Mode Tables Service Mode..............................13 SP1-XXX (Service Mode)..........................13 Engine SP1-xxx..............................23 SP1-XXX (Feed)............................23 Engine SP2-xxx..............................27 SP2-XXX (Drum)............................27 Engine SP3-xxx and SP4-xxx..........................36 SP3-XXX (Process)............................36 SP4-XXX (Scanner)............................36...

  • Page 235: General Specifications

    1. Appendix: Specifications General Specifications Mainframe Engine Type Desktop Laser beam scanning and electro-photographic printing Technology Mono-component toner development 4-drum tandem method Memory 384 MB (Standard)/ 768MB (Max.) 600 x 600 dpi (Speed Mode) Resolution (dpi) 600 x 600 dpi (2bit) 1200 x 1200 dpi equivalent (Fine Mode) General Printing Speed...
  • Page 236 1. Appendix: Specifications Std Tray 500 sheets Standard Bypass tray 100 sheet Input capacity Op. Paper Paper Feed 500 sheets x 1 Tray Unit Up to 1,100 sheets Output Standard Face down Up to 150 sheets (A4/LT, 80g/m or 20lb) capacity Tray A4, B5, A5, Legal, Letter, Executive, Foolscap, Folio, F...
  • Page 237 General Specifications NA version 120V, 60Hz Rating Power Spec. EU version 220 - 240V, 50/60Hz Max. 1300W or less version Energy Saver 5.5 W or less Power Consumption Max. 1300W or less EU version Energy Saver 5.5 W or less Warm-up Time 20 sec or less (from power on) Adjustable...
  • Page 238 1. Appendix: Specifications Standard: Windows 2000/ XP/ Server 2003 R2/ Vista/ Server2008/7 (32 bit, 64bit) Operating Systems MacOS (v 8.6 or later), Option: Novell Netware (V 6.5 or later) Network Protocols TCP/IP, Apple Talk, IPX/SPX, IPsec Option Paper Feed Unit Paper Size A4,Letter Paper Weight...

  • Page 239: Supported Paper Sizes

    Supported Paper Sizes Supported Paper Sizes Supported and the size is molded in the tray. Need to select paper size by operation panel/driver. Supported but size is not molded in the tray. Need to select paper size by operation panel/driver. Need to input paper size by operation panel and driver.
  • Page 240 1. Appendix: Specifications Input Tray SEF/ Auto. Type Size Std. Option Bypass Dup. Tray Tray 11" x 17" Legal 8 1/2”x14” 8 1/2”x11” Letter 11”x 8 1/2” 5 1/2” x 8 Half Letter 1/2” Plain Paper 7 1/4”x10 1/2” Executive 10 1/2”x7 1/4”...
  • Page 241 Supported Paper Sizes Input Tray SEF/ Auto. Type Size Std. Option Bypass Dup. Tray Tray 64-90mm (2.5”x 3.5”) 90-148mm Width (3.6”x 5.8”) 148-216mm (5.8” x 8.5”) 125-210mm Custom (4.9”x 8.3”) 210-240mm (8.3”x 9.4”) Length 240-356mm (9.4”x 14.0”) 356-1260mm (14.0”x 49.6”)
  • Page 242 1. Appendix: Specifications...
  • Page 243 2. Appendix: Preventive Maintenance Preventive Maintenance User Replaceable Items Item Replacement Timing Starter/Short: Approx. 2.8 k prints/cartridge Print Cartridge (AIO) Long: 7.2 k for BK/ 6.6 k for CMY prints/cartridge Fusing Unit Maintenance Kit Transfer Roller Unit Approx. 90 k prints/ unit Image Transfer Belt Unit Approx.
  • Page 244 2. Appendix: Preventive Maintenance Separation Pad Approx. 200 k prints/ peace Service Maintenance To enable the machine for the maintenance by the service technician, the meter-charge mode must be set to "1 (On)" with SP5930-001. PM items serviced by the service technician are designated as user replaceable items and yield items. The following table shows the expected yield values for PM items when replacing them by the service technician with the meter-charge mode on.
  • Page 245 3. Appendix: SP Mode Tables Service Mode SP1-XXX (Service Mode) 1001 Bit Switch 001 Bit Switch 1 bit 0 bit 1 bit 2 bit 3 No I/O Timeout 0: Disable 1: Enable Enable: The MFP I/O Timeout setting will have no effect. I/O Timeouts will never occur. bit 4 SD Card Save Mode 0: Disable...
  • Page 246 3. Appendix: SP Mode Tables 002 Bit Switch 2 bit 0 bit 1 bit 2 bit 3 [PCL5e/c,PS]: PDL Auto Switching 0: Enable 1: Disable Disable: The MFPs ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL switching is disabled, these jobs will not be printed properly.
  • Page 247 Service Mode 004 Bit Switch 4 DFU 1001 Bit Switch 005 Bit Switch 5 bit 0 bit 1 Multiple copies if a paper size or type mismatch 0: Disable 1: Enable occurs (Single (Multiple copy) copy) If a paper size or type mismatch occurs during the printing of multiple copies, only a single copy is output by default.
  • Page 248 3. Appendix: SP Mode Tables bit 7 1: Enable Letterhead mode printing 0: Disable (Duplex) 1001 Bit Switch 006 Bit Switch 6 DFU 1001 Bit Switch 007 Bit Switch 7 Print path 0: Disable 1: Enable If enabled, simplex pages (in mixed simplex/duplex PS/PCL5 jobs only) and the last bit 0 page of an odd paged duplex job (PS, PCL5, PCL6), are always routed through the duplex unit.
  • Page 249 Service Mode 1001 Bit Switch 005 Bit Switch 9 "Disabled "Enabled PDL Auto Detection timeout of jobs submitted via (Immediatel USB or Parallel Port (IEEE 1284). (10 seconds)" y)" bit 0 To be used if PDL auto-detection fails. A failure of PDL autodetection doesn't necessarily mean that the job can't be printed.
  • Page 250 3. Appendix: SP Mode Tables Initialize System 1003 1 Initializes settings in the "System" menu of the user mode. 1003 3 Delete Program 1004 [Print Summary] Service Summary 1004 1 Prints the service summary sheet (a summary of all the controller settings). 1005 [Display Version] Printer Version...
  • Page 251 Service Mode [ToneCtlSet] Toner Control Setting 1102 Selects the printing mode (resolution) for the printer gamma adjustment. • 00: *1200x1200Photo • 01: 600x600Text • 02: 1200x1200Text 1102 1 • 03: 1200x600Text • 04: 600x600Photo • 05: 1200x600Photo [PrnColorSheet] Print Color Sheet 1103 Prints the test page to check the color balance before and after the gamma adjustment.
  • Page 252 3. Appendix: SP Mode Tables 1104 004 Set Black 4 *CTL 1104 024 Set Cyan 4 *CTL [0 to 255 / 64 / 1/step] 1104 044 Set Magenta 4 *CTL 1104 064 Set Yellow 4 *CTL 1104 005 Set Black 5 *CTL 1104 025 Set Cyan 5...
  • Page 253 Service Mode 1104 010 Set Black 10 *CTL 1104 030 Set Cyan 10 *CTL [0 to 255 / 160 / 1/step] 1104 050 Set Magenta 10 *CTL 1104 070 Set Yellow 10 *CTL 1104 011 Set Black 11 *CTL 1104 031 Set Cyan 11 *CTL [0 to 255 / 176 / 1/step]...
  • Page 254 3. Appendix: SP Mode Tables [ToneCtlSave] Toner Control Save Saves the print gamma (adjusted with the Gamma Adj.) as the new Current Setting. Before 1105 the machine stores the new “current setting”, it moves the data stored as the “current setting”...
  • Page 255 Engine SP1-xxx Engine SP1-xxx SP1-XXX (Feed) [Lead Edge Reg.] Leading Edge Registration 1001 (Tray or By-pass, Paper Type, Process Speed) Process Speed: LowSpd: Low Speed, HlfSpd: Half speed, NorSpd: Normal speed • Adjusts the leading edge registration. This SP changes the registration clutch operation timing for each mode.
  • Page 256 3. Appendix: SP Mode Tables 001 By-pass 0.0846mm *EGB Adjusts the side-to-side registration for each 002 Tray1 0.0846mm *EGB mode. This SP changes the laser main scan start position. 003 Tray2 0.0846mm *EGB [-63 to 63 / 0 / 0.0846 mm /step] 004 Duplex 0.0846mm *EGB [Paper Buckle] Paper Buckle...
  • Page 257 Engine SP1-xxx 1102 [S-to-S Reg.] Side-to-Side Registration These SPs can be adjusted by UP mode. The setting range of SP1102 is different from the setting range of SP1002. 001 By-pass 0.34mm *EGB Adjusts the side-to-side registration for each 002 Tray1 0.34mm *EGB mode.
  • Page 258 3. Appendix: SP Mode Tables Turns on or off the paper exit overflow detection. 001 FullDetc.0:OFF1:ON *EGB [0 or 1 / 0 / 1 /step] 0: OFF, 1: ON Turns on or off the small size paper (60-90 mm) detection from the by-pass tray. 003 SSizeSup0:OFF 1:ON *EGB [0 or 1 / 0 / 1 /step]...
  • Page 259 Engine SP2-xxx Engine SP2-xxx SP2-XXX (Drum) [Color Regist.] Color Registration Correction ([Color], M: Main scan, S: Sub scan) DFU You can adjust these SPs if the color registration is not good after the Line Position 2101 Adjustment (also known as ‘MUSIC’) is done. The [K] value (-001) is the standard value in the main scan adjustment.
  • Page 260 3. Appendix: SP Mode Tables 2109 [Test Print] 001 Test Print Exe 002 Image Pattern 1 [0 to 127 / 0 / 1 /step] 0: Grid (512 dot pitch) 2: Grid Horizontal (128dot pitch) 4: Grid / vertical line (128dot pitch) 8: Horizontal line / 2dot (4dot pitch) 16: Vertical line / 2dot (4dot pitch) 32: Horizontal line / 1 dot (2dot pitch)
  • Page 261 Engine SP2-xxx 2120 [Auto Adjustment] Manual Line Position Adjustment Execution 001 LPos. Adj: Rough Performs the line position rough adjustment. 002 LPos. Adj: Fine Performs the line position fine adjustment. Performs the line position adjustment for the low 003 LSpd LPos. Adj speed.
  • Page 262 3. Appendix: SP Mode Tables 2152 006 [K]: Area 0 *EGB 2152 007 [K]: Area 1 *EGB 2152 008 [K]: Area 2 *EGB 2152 009 [K]: Area 3 *EGB 2152 010 [K]: Area 4 *EGB [0.10 to 2.00 / 1.00 / 0.01/step] 2152 011 [K]: Area 5 *EGB...
  • Page 263 Engine SP2-xxx 2152 028 [C]: Area 0 *EGB 2152 029 [C]: Area 1 *EGB 2152 030 [C]: Area 2 *EGB 2152 031 [C]: Area 3 *EGB 2152 032 [C]: Area 4 *EGB [0.10 to 2.00 / 1.00 / 0.01/step] 2152 033 [C]: Area 5 *EGB 2152 034...
  • Page 264 3. Appendix: SP Mode Tables 2162 001 [K]: Area 1 *EGB 2162 002 [K]: Area 2 *EGB 2162 003 [K]: Area 3 *EGB Adjusts the magnification correction for each 2162 004 [K]: Area 4 *EGB area. 2162 005 [K]: Area 5 *EGB [-255 to 255 / 0 / 1 sub-dot/step] 2162 006...
  • Page 265 Engine SP2-xxx 2162 037 [Y]: Area 1 *EGB 2162 038 [Y]: Area 2 *EGB 2162 039 [Y]: Area 3 *EGB Adjusts the magnification correction for each 2162 040 [Y]: Area 4 *EGB area. 2162 041 [Y]: Area 5 *EGB [-255 to 255 / 0 / 1 sub-dot/step] 2162 042 [Y]: Area 6 *EGB...
  • Page 266 3. Appendix: SP Mode Tables Result *EGB [0 to 999999 / 0 / 1 /step] MUSIC executing: 0000 MUSIC success: xxx1 ("x": any numbers) Pattern detection error: xxx2 ("x": any numbers) Skew error: 0003 2186 007 Bend error: 0004 Sub-scan shift error: 0005 Main-scan shift error: 0006 D-phase error: 0007 MUSIC interruption: 0008...
  • Page 267 Engine SP2-xxx 013 C Data *EGB Inputs the C LD initial data. 014 Y Data *EGB Inputs the Y LD initial data. 2907 [ACS SW: FC Mode] 001 Cont.Mono Sheet *EGB Selects the counter method for the ACS switching. [0 or 1 / 1 / -/step] 0: Document counter, 1: Page counter...
  • Page 268 3. Appendix: SP Mode Tables Engine SP3-xxx and SP4-xxx SP3-XXX (Process) 3901 [Auto Adjustment] Executes the automatic adjustment (process 3901 001 TD Setting Exe *EGB control). Displays the result of the automatic adjustment 3901 002 TD Setting Result *EGB for each color. Displays the result of the automatic adjustment 3901 003 Detail Result K *EGB...
  • Page 269 Engine SP5-xxx Engine SP5-xxx SP5-XXX (Mode) 5001 [All Indicators On] 5001 001 *CTL Checks the LED on the operation panel. 5024 [mm/ inchDisplay] Sets units (mm or inch) for custom paper sizes. 5024 001 *CTL [0 or 1 / 1 /-] 0: mm (EU/AS), 1: inch (NA) 5045 [Accounting counter]...
  • Page 270 3. Appendix: SP Mode Tables Display or does not display the coverage counter. 5056 001 Coverage Counter *CTL [0 or 1 / 0 / -] 0: Not display, 1: Display 5169 [CE Login] Enables or disables the CE login. 5169 001 CE Login *CTL [0 or 1 / 0 / -]...
  • Page 271 Engine SP5-xxx NA: 04100010, EU: 035(4)00010, 5307 003 Rule Set(Start) ASIA: 105(4)00010 Specifies the start setting for the summer time mode. 1st and 2nd digits: The month. [1 to 12] 3rd digit: The week of the month. [1 to 5] 4th digit: The day of the week.
  • Page 272 3. Appendix: SP Mode Tables 5401 162 ExtAuth Detail Bit 0: Log-out without an IC card *CTL 0: Not allowed (default) 1: Allowed Selects the log out type for the extend authentication device. 5401 200 SDK1 Unique ID *CTL "SDK" is the "Software Development Kit". These data can be converted from SAS (VAS) when 5401 201 SDK1 Certification installed or uninstalled.
  • Page 273 Engine SP5-xxx Bit 0 Guest Certification Detail Option *CTL 0: OFF (default), 1: ON 5411 006 Determines whether guest certification is done. 5413 [Lockout Setting] Switches on/off the lock on the local address book account. 001 Lockout On/Off *CTL [0 or 1 / 0 / -] 0: Off, 1: On Sets a limit on the frequency of lockouts for account lockouts.
  • Page 274 3. Appendix: SP Mode Tables 5415 [Password Attack] Sets the number of attempts to attack the system with random passwords to gain illegal access to the 001 Permission Number *CTL system. [0 to 100 / 30 / 1 attempt/step] Sets the time limit to stop a password attack once such an attack has been detected.
  • Page 275 Engine SP5-xxx Sets a limit on the number of requests received for certification in order to slow down the certification speed when an excessive number of access 004 Attack Max Num *CTL attempts have been detected. [50 to 200 / 200 / 1 attempt/step] [User Auth] 5420 These settings should be done with the System Administrator.
  • Page 276 3. Appendix: SP Mode Tables 5504 [Jam Alarm] [0 to 3 / 3 / 1/step] Jam Alarm *CTL 0: Disables the jam alarm 1: 1.5K, 2: 3K, 3: 6K Sets the jam alarm level. If a paper jam occurs, the jam alarm counter increases by +1. 5504 001 If no paper jam occurs while the set number of paper is output, the jam alarm counter decreases by -1.
  • Page 277 Engine SP5-xxx Enables or disables the toner supply alarm. 5507 080 Toner Call Timing *CTL [0 or 1 / 0 / -] 0: Toner end, 1: Toner near end 5507 128 Interval: Others *CTL 5507 133 Interval: A4 *CTL Sets the paper supply alarm level. A paper supply 5507 134 Interval: A5 *CTL...
  • Page 278 3. Appendix: SP Mode Tables This SP activates the non genuine toner bottle call. 5515 009 Non Genuine Tonn *CTL [0 or 1 / 1 / - ] 0: OFF, 1: ON This SP activates the automatic supply order call. 5515 010 Supply Automatic *CTL...
  • Page 279 Engine SP5-xxx 5801 019 Resets or deletes the LCS-related data. 5801 021 Resets or deletes the ECS-related data. 5802 [Test Setting] Free Run Performs a free run on the printer engine. • The machine starts free run in the same condition as the sequence of A4/LT printing from the 1st tray.
  • Page 280 3. Appendix: SP Mode Tables Sets the fax or telephone number for a service representative. This number is printed on the Counter List, which can be printed with the user’s 5812 002 Facsimile *CTL "Counter" menu if the Meter Charge mode is selected with SP5-930-1.
  • Page 281 Engine SP5-xxx Selects the timing for the remote firmware updating. [0 or 1 / 1 / – ] 5816 013 RFU Timing *CTL 0: Any status of a target machine 1: Sleep or panel off mode only [0 or 1 / 0 / -] 5816 021 Function Flag *CTL...
  • Page 282 3. Appendix: SP Mode Tables HTTP Proxy Port *CTL This SP sets the port number of the proxy server used for communication between Cumin- N and the gateway. This setting is necessary to set up Cumin-N. 5816 064 • This port number is customer information and is not printed in the SMC report. HTTP Proxy AutUsr *CTL This SP sets the HTTP proxy certification user name.
  • Page 283 Engine SP5-xxx The rescue certification setting is completed and the GW URL is being notified of the certification update request. The notification of the request for certification update has completed successfully, and the system is waiting for the certification update request from the rescue GW The notification of the certification request has been received from the rescue GW controller, and the certification is being stored.
  • Page 284 3. Appendix: SP Mode Tables Firm Updating *CTL 5816 083 Displays the status of the firmware update. Firm UpUsr Conf *CTL This SP setting determines if the operator can confirm the previous version of the firmware 5816 085 before the firmware update execution. If the option to confirm the previous version is selected, a notification is sent to the system manager and the firmware update is done with the firmware files from the URL.
  • Page 285 Engine SP5-xxx CERT: End ExpTime *CTL 5816 094 Displays the end time of the period for which the current NRS certification is enabled. Poling Man Exc 5816 200 Executes the manual polling. Instl: Condition *CTL Displays a number that indicates the status of the @Remote service device. 0: Neither the RCG device nor RCG-N device are set.
  • Page 286 3. Appendix: SP Mode Tables Instl: Ref Section *CTL 5816 205 Displays the result of the notification sent to the device from the GW URL in answer to the inquiry request. Displayed only when the result is registered at the GW URL. Instl: Rgstltn *CTL 5816 206...
  • Page 287 Engine SP5-xxx Inquiry, registration attempted without acquiring -12002 device status. Attempted registration without execution of an inquiry -12003 and no previous registration. Operation Error, Incorrect Setting Attempted setting with illegal entries for certification -12004 and ID2. @Remote communication is prohibited. The device -12005 has an Embedded RC gate-related problem.
  • Page 288 3. Appendix: SP Mode Tables Attempted dial up overseas without the correct -2385 international prefix for the telephone number. -2387 Not supported at the Service Center -2389 Database out of service -2390 Program out of service -2391 Two registrations for same device Error Caused by -2392 Parameter error...
  • Page 289 Engine SP5-xxx 5825 [NVRAM Download] Downloads the UP and SP mode data from an SD 5825 001 NVRAM Download card to the NVRAM. 5828 [Network Setting] Job spool settings/ Interface selection for Ethernet and wireless LAN Switches Centronics IEEE1284 compatibility on/ off for the network.
  • Page 290 3. Appendix: SP Mode Tables Switches job spooling off or on and enables settings for job spooling protocols. [0 or 1 / 1 / 1/step] 0: Off, 1: On Bit switches: • Bit 0: LPR 5828 069 Job Spool (Protocol) *CTL •...
  • Page 291 5828 236 Web Item visible *CTL bit0: Net RICOH bit1: Consumable Supplier bit2-15: Reserved (all) Displays or does not display the link to Net RICOH on the top page and link page of the web system. Web shopping link 5828 237 *CTL...
  • Page 292 3. Appendix: SP Mode Tables [HDD] Initializes the hard disk. Use this SP mode only if 5832 *CTL there is a hard disk error. HDD Initialization 001 HDD Formatting (ALL) 003 Format Thumbnail 004 Format Job Log 005 Format Font 006 Format User Info 007 Format Rec Mail 008 Format Sed Mail...
  • Page 293 Engine SP5-xxx [0 x 00 to 0 x FF / 0 x FF to Auto / -] 0 x FF to Auto [Default] 0 x 11 - 55M Fix 0 x 10 - 48M Fix 0 x 0F - 36M Fix 0 x 0E - 18M Fix 0 x 0D - 12M Fix 5840 008...
  • Page 294 3. Appendix: SP Mode Tables Selects the slot time for IEEE802.11. [0 to 1 / 0 / 1] 0: 20 m, 1: 9 m 5804 044 11g Slot Time *CTL This SP is displayed only when the IEEE802.11 card is installed. Selects the debug level for WPA authentication application.
  • Page 295 Engine SP5-xxx 5844 [USB] Adjusts the USB transfer rate. 5844 001 Transfer Rate *CTL [0001 or 0004 / 0004 / -] 0001: Full speed, 0004: Auto Change 5844 002 Vendor ID *CTL Displays the vendor ID. 5844 003 Product ID *CTL Displays the product ID.
  • Page 296 3. Appendix: SP Mode Tables Switches instant transmission off/on. [0 or 1 / 1 / -] 1: Off. Instant transmission not possible with 5845 022 Instant Trans Off *CTL network setting errors. 0: On. Instant transmission possible with network setting errors. •...
  • Page 297 Engine SP5-xxx Ini Local AddrB *CTL 5846 047 Clears the local address book information, including the user code. Ini LDAP AddrB *CTL 5846 049 Clears the LDAP address book information, except the user code. Initializes all address information data except the Init All AddrB *CTL administration account.
  • Page 298 3. Appendix: SP Mode Tables Compl Opt1 *CTL [0 to 32 / 0 / 1 /step] Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to upper case and sets the length of the password.
  • Page 299 Engine SP5-xxx Encryption Stat *CTL [0 to 255 / - / 1 /step] No default Shows the status of the encryption function of the address book on the LDAP server. 0: No encryption 1: Encryption 2: Decrypting from encrypted data to plain data 3: Encrypting from plain data to encrypted data 5846 094 4: Decrypted from encrypted data to plain data...
  • Page 300 3. Appendix: SP Mode Tables 5848 217 Timing *CTL [0 to 2 / 0 / 1 /step] Selects the method for transmitting log information. 0: Transmitting OFF, 1: Always Transmitting, 2: Interval Transmitting 5849 [Installation Date] Enables or disables the udirectory access limitation. 5849 001 Display *CTL...
  • Page 301 Engine SP5-xxx Sets the storage location for the debug log. 5857 002 Target 2:HDD 3:SD *CTL [2 or 3 / 2 / 1/step] 2: HDD, 3: SD 5857 005 Save to HDD *CTL Sets the key number of the debug log. 5857 006 Save to SD Card *CTL...
  • Page 302 3. Appendix: SP Mode Tables Collects debug logs when a controller-related SC code occurs. 5858 002 Controller SC *CTL [0 or 1 / 0 / 1/step] 0: OFF, 1: ON Sets the SC code whose logs are collected. 5858 003 Any SC *CTL [00000 to 65535 / 0 / 1/step]...
  • Page 303 Engine SP5-xxx Encrypts or does not encrypt passwords for POP3/ IMAP4 authentications. 5860 006 SMTP Auth Encryp *CTL [0 to 2 / 0 / 1/step] 0: Automatic, 1: Not encrypt, 2: Encrypt Enables or disables the authentication that is executed on the POP server before the communication is established with the SMTP server 5860 007 POP before SMTP...
  • Page 304 3. Appendix: SP Mode Tables Sets the way of keeping the e-mail in the server. [0 to 2 / 0 / 1/step] 5860 019 Mail Keep Setting *CTL 0: Not keeping 1: Keeping All 2: Keeping the only error e-mail Adjusts the time for keeping the partial e-mails.
  • Page 305 Engine SP5-xxx Selects the MIME header type of an E-mail sent by S/MIME. [0 to 2 / 0 / 1] S/MIVE: MIME Header 5860 026 *CTL Setting 0: Microsoft Outlook Express standard 1: Internet Draft standard 2: RFC standard 5866 [E-Mail Report] Disables and re-enables the email notification feature.
  • Page 306 3. Appendix: SP Mode Tables 5878 [Option Setup] Executes the setup for the Data Overwrite Security 5878 001 Data Overwrite Security Unit. 5878 002 HDD Encryption Executes the setup for the HDD Encryption Unit. 5887 [SD Get Counter] This SP sends a text file to an SD card inserted in SD card Slot 2 . The operation stores. The file is stored in a folder created in the root directory of the SD card called SD_COUNTER.
  • Page 307 Engine SP5-xxx 0:OFF 1:ON Turns on or off the high humid paper mode. [0 or 1 / 0 / 1 /step] 0: OFF, 1: ON 1:MD1 2:MD2 3:MD3 Selects the mode for the high humid paper mode. This SP is activated only when the SP5901-001 is "1: ON".
  • Page 308 3. Appendix: SP Mode Tables Enables or disables the Meter Charge mode. When enabling the Meter Charge mode, the “Counter” menu is added to the user menu. 5930 001 Meter Click Ch. *EGB [0 or 1 / 0 / -] 0: OFF, 1: ON Displays or does not display the Supply End Option.
  • Page 309 Engine SP7-xxx Engine SP7-xxx SP7-XXX (Data Log) 7002 [Total Cnt Disp] Total Counter Display 001 Color Counter *EGB Displays the total counter of the color printing. 002 Mono Counter *EGB Displays the total counter of the black and white printing. 7304 [Total Cnt Disp] Total Counter Display 001 Duplex Counter...
  • Page 310 3. Appendix: SP Mode Tables 001 Latest *CTL 002 Latest 1 *CTL 003 Latest 2 *CTL 004 Latest 3 *CTL 005 Latest 4 *CTL Displays the SC991 detected. The 10 most recently detected SC. 006 Latest 5 *CTL 007 Latest 6 *CTL 008 Latest 7 *CTL...
  • Page 311 Engine SP7-xxx 025 Paper Exit On *CTL Paper stays on the paper exit sensor. 032 Paper Exit Off *CTL Paper does not reach the paper exit sensor. 052 Duplex On *CTL Paper stays on the duplex sensor. 054 Duplex Off *CTL Paper does not reach the duplex sensor.
  • Page 312 3. Appendix: SP Mode Tables 006 A5 LEF *CTL 044 HLT LEF *CTL 133 A4 SEF *CTL 134 A5 SEF *CTL Displays the number of jams according to the paper size. 142 B5 SEF *CTL [0 to 9999 / 0 / 1 sheet/step] 164 LG SEF *CTL 166 LT SEF...
  • Page 313 Engine SP7-xxx [PM Counter] (Sheets or Rotations (%), Unit, [Color]) 7803 ITB Unit: Image Transfer Belt Unit, 2TR: Paper Transfer Unit Displays the PM counter for each unit. 001 Paper *EGB Displays the number of sheets printed for each current maintenance unit. 009 ITB Unit Cnt *EGB [0 to 9999999 / 0 / 1 sheet/step]...
  • Page 314 3. Appendix: SP Mode Tables [Unit Cnt Clear] Unit Counter Reset 7804 (Sheets, Unit, [Color]) ITB Unit: Image Transfer Belt Unit, 2TR: Paper Transfer Unit 001 Paper 009 ITB Unit Cnt 010 ITB Rotate DistA 011 Fusing Cnt Clears the unit counter for each unit. 012 Fusing RotateDist 016 Waste Oner Cnt 020 2TR Dist&CntA...
  • Page 315 Engine SP7-xxx 7812 [Total Cnt Clear] Total Counter Reset 001 Color Counter Clears the total color counter. 002 Mono Counter Clears the total black counter. 003 Duplex Counter Clears the total duplex counter. 100 Color & Mono Clears the total all counter. 7832 [Display-Self-Diag] Display Self-Diagnostic Result Displays the result of the diagnostics.
  • Page 316 3. Appendix: SP Mode Tables Specifies the threshold between the coverage counter 2 (SP8601-022) and 3 (SP8601-023). 002 Coverage Range 2 *CTL [0 to 100 / 20 / 1%/step] 7901 [Assert Info] 001 File Name *CTL Records the location where a problem is detected 002 Number of Lines *CTL in the program.
  • Page 317 Engine SP7-xxx 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID Displays the information number for each category. 005 Product Type ID 006 Color ID 007 Maintenance ID 008 New Product Info. Displays the recycle counter. 009 Recycle Count [-128 to 128 / - / 1/step] 011 Manufacturing ID...
  • Page 318 3. Appendix: SP Mode Tables Displays the custom paper counter rate against the total counter. 023 Size Counter [0 to 255 / - / 1%/step] Displays the low speed printing counter rate against the total counter. 024 Type Counter [0 to 255 / - / 1%/step] Displays the counter for the power-on and recovery 025 SleepRec/Pon from the sleep mode.
  • Page 319 Engine SP7-xxx 035 Recycle A Displays the recycle counter (drum rotation 036 Recycle B distance). 037 Recycle C [0 to 255 / - / 200 m/1 step] 038 Recycle D Displays the total rotation distance counter of the drum. 039 TotalPconRotateDis [0 to 255 / - / 1 mm/step] 040 Machine Serial No Displays the serial number of the machine.
  • Page 320 3. Appendix: SP Mode Tables Displays the total counter from the AIO installation. 016 Attach:TtlCounter [0x000000000 to 0xffffffffff / - / 1 sheet/step] Clears the total counter from the AIO installation. 017 Attach:ClrCounter [0x000000000 to 0xffffffffff / - / 1 sheet/step] Displays the total counter at the toner end.
  • Page 321 Engine SP7-xxx Displays the refresh mode counter against the total counter. 032 RefMode Cnt [0 to 255 / - / 1 /step] Displays the consumed toner amount. 033 Consumed Amount [0x000000000 to 0xffffffffff / - / 0.0001 mg/ step] Displays the collected toner amount. 034 Recovered Amount [0x000000000 to 0xffffffffff / - / 0.0001 mg/ step]...
  • Page 322 3. Appendix: SP Mode Tables 011 Manufacturing ID Displays the information number for each category. Displays the remaining toner rate. 012 Remaining Amount [0 to 100 / 100 / 1%/step] 013 EDP Code Displays the EDP code. 014 End History Displays the toner end status.
  • Page 323 Engine SP7-xxx Displays the drum rotation distance. 028 PconRotateDist [0x000000000 to 0xffffffffff / - / 1 mm/step] Displays the number of paper for the forced printing. 029 Forced Printing [0 to 255 / 50 / 1 sheet/step]. Displays the low temperature printing counter rate against the total counter.
  • Page 324 3. Appendix: SP Mode Tables 001 Machine Serial ID 002 Cartridge Ver 003 Brand ID 004 Area ID Displays the information number for each category. 005 Product Type ID 006 Color ID 007 Maintenance ID 008 New Product Info. Displays the recycle counter. 009 Recycle Count [-128 to 128 / - / 1/step] 011 Manufacturing ID...
  • Page 325 Engine SP7-xxx Displays the custom paper counter rate against the total counter. 023 Size Counter [0 to 255 / - / 1%/step] Displays the low speed printing counter rate against the total counter. 024 Type Counter [0 to 255 / - / 1%/step] Displays the counter for the power-on and recovery 025 SleepRec/Pon from the sleep mode.
  • Page 326 3. Appendix: SP Mode Tables 035 Recycle A Displays the recycle counter (drum rotation 036 Recycle B distance). 037 Recycle C [0 to 255 / - / 200 m/1 step] 038 Recycle D Displays the total rotation distance counter of the drum.
  • Page 327 The counters in Data Log 2 are commonly used in multiple machines. Data Log 2 includes the counters of the functions or units that are not supported by Model MD-P2. The counters in Data Log 2 are cleared by SP5-801 (Memory Clear) or SP7-808 (Counter Reset).
  • Page 328 3. Appendix: SP Mode Tables The number of times the application program starts the stack Stack mode The number of times the application program starts the staple Staple mode The number of times the application program starts the booklet mode Booklet •...
  • Page 329 Engine SP8-xxx The number of jobs that try to output a specific number of pages [0 to 9999999/ 0 / 1] -001 1 Page -008 21 to 50 Pages -002 2 Pages -009 51 to 100 Pages -003 3 Pages -010 101 to 300 Pages -004...
  • Page 330 3. Appendix: SP Mode Tables The number of sheets printed on A3/DLT and larger sizes A3 /DLT, Larger *CTL [0 to 9999999/ 0 / 1] 8411 [Prints/Duplex] The number of sheets used in duplex printing Prints/Duplex *CTL [0 to 9999999/ 0 / 1] •...
  • Page 331 Engine SP8-xxx • Partially printed sheets are also counted as 1 page (e.g, the last page in the 4-Up mode is only partially printed when the documents have 5, 6, or 7 pages, 9, 10, or 11 pages, 13, 14, or 15 pages, and so on.).
  • Page 332 3. Appendix: SP Mode Tables 8441 [T: PrtPGS/Ppr Size] *CTL 8444 [P: PrtPGS/Ppr Size] *CTL Print pages/ Paper size 8447 [O: PrtPGS/Ppr Size] *CTL The number of sheets of a specific paper size that the application program uses [0 to 9999999/ 0 / 1] Full Bleed Other (Standard) Other (Custom)
  • Page 333 Engine SP8-xxx Tray 11 *CTL (Not used) Tray 12 *CTL (Not used) Tray 13 *CTL (Not used) Tray 14 *CTL (Not used) Tray 15 *CTL (Not used) 8461 [T: PrtPGS/Ppr Type] *CTL Print pages/ Paper type 8464 [P: PrtPGS/Ppr Type] *CTL The number of sheets of specific paper types [0 to 9999999/ 0 / 1]...
  • Page 334 3. Appendix: SP Mode Tables own. In a case like this, SP8-471 does not recognize the magnification setting of the application programs and increase the counter of 100%. • Magnification adjustment conducted on the document server is not counted. • Blank cover sheets and slip sheets are regarded as 100%. 8481 [T: PrtPGS/TonSave] *CTL...
  • Page 335 Engine SP8-xxx GL/GL2 BM-Links (for local models only) Other IPDS • These counters display the same result. 8521 [T: PrtPGS/FIN] *CTL Print pages/ Finish post-print processing 8524 [P: PrtPGS/FIN] *CTL The number of pages processed by the finisher [0 to 9999999/ 0 / 1] Sort Z-Fold Stack...
  • Page 336 3. Appendix: SP Mode Tables The number of outputs in a specific color mode [0 to 9999999/ 0 / 1] Total Full Color GPC Total: Full Colo Twin Mode Print B&W/Single Color Full Color Print Development: CMY Mono Color Print Development: K Full Color Total Print: Color...
  • Page 337 Engine SP8-xxx • Note that these counters are not for the printer application program. 8601 [CvgCounter] *CTL The coverage rate of B/W printing or Color printing/ The number of prints out in B/W printing or Color printing [0 to 9999999/ 0 / 1] 8601 001 Cvg: BW % 8601 021...
  • Page 338 3. Appendix: SP Mode Tables 8781 001 Last [BK] *EGB The number of toner bottles (bottles) already 8781 002 Last [Y] *EGB replaced 8781 003 Last [M] *EGB [0 to 9999999/ 0 / 1] 8781 004 Last [C] *EGB 8801 [Toner Remain] *CTL Toner remain...
  • Page 339 Engine SP8-xxx [Cvr Cnt: 31%-] Coverage Counter 8881 (Sheets, [Color]) S: Sheets *EGB The number of printed sheets of a specific coverage *EGB ratio *EGB [0 to 9999999/ 0 / 1] *EGB • For example, SP8-851-001 displays the number of printed sheets whose black-coverage ratio is 0 percent through 10 percent.
  • Page 340 3. Appendix: SP Mode Tables 8921 [Cvr Cnt/Total] *CTL Coverage Counter Total 8921 001 Coverage (%): Bk *CTL 8921 002 Coverage (%): Y *CTL 8921 003 Coverage (%): M *CTL The amount of total coverage rate and printouts in 8921 004 Coverage (%): C *CTL each coverage rate...
  • Page 341 Engine SP8-xxx 8941 006 *CTL The total downtime caused by SC codes 8941 007 PrtJam *CTL The total downtime caused by paper jams 8941 008 OrgJam *CTL The total downtime caused by original jams 8941 009 Supply PM Unit E *CTL The total downtime caused by toner ends 8999...

  • Page 342: Input Check Table

    3. Appendix: SP Mode Tables Input and Output Check Input Check Table SP5803 Input Check -xxx Reserved1 Not used Reserved2 Not used Reserved3 Not used Reserved4 Not used Reserved5 Not used AIO Seri No K-001 Displays the production year of the black AIO. AIO Seri No K-002 Displays the production month of the black AIO.
  • Page 343 Input and Output Check AIO Seri No C-001 Displays the production year of the cyan AIO. AIO Seri No C-002 Displays the production month of the cyan AIO. AIO Seri No C-003 Displays the production number (1st and 2nd number) of the cyan AIO. AIO Seri No C-004 Displays the production number (3rd and 4th number) of the cyan AIO.
  • Page 344 3. Appendix: SP Mode Tables AIO Seri No Y-004 Displays the production number (3rd and 4th number) of the yellow AIO. AIO Seri No Y-005 Displays the production number (5th and 6th number) of the yellow AIO. TM Sensor R-PWM Displays the PWM value of the TM sensor right.
  • Page 345 Input and Output Check Charge Output K Displays the charge bias of black. Charge Output Col Displays the charge bias of color. S-Scan Reg Adj:M Displays the sub-scan correction value (line) for magenta. S-Scan Reg Adj:C Displays the sub-scan correction value (line) for cyan. S-Scan Reg Adj:Y Displays the sub-scan correction value (line) for yellow.
  • Page 346 3. Appendix: SP Mode Tables M-MagA:Y 0.001% Displays the main-magnification correction value for yellow. Skew: K Displays the skew correction value for black. Skew: M Displays the skew correction value for magenta. Skew: C Displays the skew correction value for cyan. Skew: Y Displays the skew correction value for yellow.
  • Page 347 Input and Output Check PFU Set Detect Displays the status of the PFU option. 0: Not set, 1: Set PFU Paper Sensor Displays the status of the PFU paper end sensor. 0: No paper detected, 1: Paper detected PFU Reply Sensor Displays the status of the PFU relay sensor.

  • Page 348: Output Check Table

    3. Appendix: SP Mode Tables Door Open Detect Displays the status of the interlock switches. 0: Door close, 1: Door open Output Check Table 5804 Output Check 001 BK Motor:1/1 Black AIO motor: Normal speed 002 BK Motor:1/2 Black AIO motor: Half speed 003 BK Motor:1/2.5 Black AIO motor: Quarter speed 004 Color Motor:1/1...
  • Page 349 Input and Output Check 021 Air In Fan:Normal Air intake fan: Normal speed 022 PSU Fan:Normal PSU Fan: Normal speed 023 Regist Clutch Registration clutch 024 PFU P-Feed Clutch PFU paper feed clutch (option) 025 PFU Relay Clutch PFU relay clutch (option)
  • Page 350 3. Appendix: SP Mode Tables...
  • Page 351 4. Appendix: Machine Swap Exchange and Replace Procedure If the machine exchange and replacement is required, arrange to send a machine without the four print cartridges (AIO) to the customer site. Instruction Instruct the customer to do the following procedure. Before the substitute machine gets to the customer site •...
  • Page 352 4. Appendix: Machine Swap 2. Release the locks [A]. 3. Remove the transfer unit [B]. 4. Remove the waste toner bottle [A]. 5. Remove the two screws [B]. 6. Grab the handles [A], and then pull out the image transfer belt unit [B]. 7.
  • Page 353 Exchange and Replace Procedure 8. Clean inside the machine, especially around the circled area [A]. 9. Clean the circled area at the waste toner bottle [A] and circled area [B] at image transfer belt unit. 10. Reassemble the machine.
  • Page 354 MEMO...
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