Ricoh G-P3 Service Manual page 121

4. Troubleshooting
SC
[Level]
An error is detected in the mail
receiving data area of the
HDD at machine initialization.
HDD mail transfer error
873
An error is detected in the mail
4
[B]
transmitting data area of the
HDD at machine initialization.
Delete All error 1: HDD
An error is detected while the
874
all data of the HDD or NVRAM
[D]
are formatted physically by the
Data Overwrite Security Unit
(B735).
Delete All error 2: Data area
An error is detected while the
875
all data of the HDD or NVRAM
[D]
are formatted logically by the
Data Overwrite Security Unit
(B735).
876 Log Data Error
Log Data Error 1
001
• An error was detected in the handling of the log data at power on or during machine
[D]
1. Initialize the HDD with SP5832-004.
Log Data Error 2
002
• The DESS module is not installed when the DESS module is set to ON.
[D]
1. Replace the DESS module.
120
Symptom
operation. This can be caused by switching the machine off while it is operating.
Possible Cause/Required Action
• Defective HDD
• Power failure during an access to the HDD
1. Initialize the HDD (SP5-832-001).
2. Replace the HDD.
• Defective HDD
• Power failure during an access to the HDD
1. Initialize the HDD (SP5-832-001).
2. Replace the HDD.
• Not installed Data Overwrite Security Unit (SD
card)
• Defective HDD
1. Install the Data Overwrite Security Unit (B735).
2. Replace the HDD.
• The logical format for HDD fails.
1. Turn the main switch off/on and try the operation
again.