Ricoh G-P3 Service Manual page 111

4. Troubleshooting
Controller Error
The following table shows the controller error codes. These codes show at these times if an error occurs:
• Power-on
• After the power-on self diagnostic test
• Always try turning the main switch off and on and check if the problem persists.
SC
[Level]
4
636 SD Card Error
Expanded authentication module error
There is no expanded
authentication module in the
machine.
-001
The SD card or the file of the
[B]
expanded authentication
module is broken.
There is no DESS module in the
machine.
Version error
-002
The version of the expanded
[B]
authentication module is not
correct.
Engine start-up error
670
A command from the
[D]
controller board is not
received.
Watchdog error
While the system program is
818
running, no other programs
[B]
can run (due to a bus hold or
endless loop).
110
Symptom
• No expanded authentication module
• Defective SD card
• No DESS module
1. Install the expanded authentication module.
2. Install the SD card.
3. Install the DESS module.
• Incorrect module version
1. Install the correct file of the expanded authentication
• Defective engine board.
1. Replace the engine board.
• Defective system program
• Defective controller board
1. Reinstall the system program.
2. Replace the controller board.
Possible Cause/Required Action
module.