Mitel 3300 Technician's Handbook page 40

3300 ICP Technician's Handbook
MCD Software Installer Tool Requirements for AMC
The PC that is running the Software Installer has the following network
requirements:
1. DNS Name Resolution: Because the SI win32sync client performs a
name lookup on "register.mitel-amc.com", the SI host PC needs to be
properly configured for DNS name resolution.
2. TCP/IP Source Port on the SI Host: A Windows operating system will
use an arbitrary high port for the TCP connection to the AMC. If the SI
PC is behind a firewall, the firewall must allow connections from high
ports (greater than 1024).
3. TCP/IP Destination Port on the AMC: The SI win32sync client will
attempt to establish a connection to register.mitel-amc.com TCP port
22. After 5 seconds, if the connection is not established, the client will
try port 8222. If there is still no success, the third attempt is with port
80 using the HTTP/1.1 protocol CONNECT method.
If the SI PC is behind a firewall, the firewall must allow connection to
at least one of port 22, port 8222, or port 8.
4. SI Host PC behind an HTTP Proxy Server: If the HTTP/1.1
CONNECT method is used and the SI PC is configured to use an
HTTP proxy server, then the CONNECT request will be through the
proxy server. This is the same method used by web browsers to
establish HTTPS connections through proxy servers. If the SI host PC
can reach https://www.mitel-amc.com from a web browser, then it
should also be able to establish a win32sync connection by using the
HTTP/1.1 CONNECT method. If there is a problem reaching
https://www.mitel-amc.com from a browser on the SI host PC, then the
firewall and/or proxy server on the customer premise may need to be
reconfigured to allow HTTP/1.1 CONNECT requests.
3300 ICP System Requirements for AMC
1. DNS Name Resolution: Because the MiSync client performs a name
lookup on "register.mitel-amc.com" and "sync.mitel-amc.com", the ICP
needs to be properly configured for DNS name resolution using the
System IP Properties form in the System Administration Tool.
2. TCP/IP Source Port on the ICP: The MiSync client will connect to
TCP port 443 (https) on the AMC. If the ICP is behind a firewall, the
firewall must allow TCP connections from the ICP to TCP port 443 on
the AMC.
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