Mitel 3300 User Manual
Ip phone with acd
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Also See for 3300:
- Technician's handbook (431 pages) ,
- General information manual (184 pages) ,
- Hardware technical reference manual (161 pages)
Related Manuals for Mitel 3300
Summary of Contents for Mitel 3300
- Page 1 User Name: __________________ Extension: ___________________ U S E R G U I D E CUSTOMER NAME MITEL 3300 with 6510 Messaging 5224 IP Phone with ACD...
- Page 2 P H O N E F E A T U R E S ANSWER AN INCOMING CALL Lift handset of ringing telephone or press the line key ¤ PLACE AN OUTGOING CALL Dial outside access code 9 ¤ Dial number you wish to call ¤...
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Page 3: Conference Call
HANDSET AND SPEAKER VOLUME CONTROL With the handset or speaker active press (Up) & (Down Arrows) ¤ NOTE: In the phone’s neutral state the & keys will adjust the display contrast NOTE: Make sure (Microphone) button is on to be muted during handsfree call. - Page 4 HEADSET Press Headset to enable the headset ¤ Press Headset to disable the headset ¤ Press the line key to answer a call and press to or replace ¤ handset hang up CALL HISTORY Press HISTORY ¤ Press NO until desired call list is displayed ¤...
- Page 5 ACD INFORMATION ACD LOG IN Press (Blue Superkey) ¤ Press AGENT LOGIN ¤ Press YES to log in ¤ Enter your agent code ( __ plus your extension) ¤ Press ENTER to exit ¤ ACD LOG OUT Press (Blue Superkey) ¤...
- Page 6 Superkey Definitions Phonebook: Displays internal directory at your location Call Forwarding: Forward your phone instead of going to voicemail Always; All calls go to forward destination and will not ring your phone B-Int.; Busy Internal calls– Only busy internal calls go to forward destination B-Ext.;...
- Page 7 SETTING UP YOUR VOICE MAIL BOX S E T T I N G U P Y O U R V O I C E M A I L B O X Use for initial setup of your new voice mailbox from you own phone only Press the VMAIL key If the systems asks, enter your password (initial password is 1111) A tutorial will play instructing you on setting up your mailbox…...
- Page 8 M a i n M e n u Play Play Unread and Read message(s) Make Record and send message User Options See 8 User Options Transfer to 0 Transfer to the Attendant Dial ext # Allows you to dial an extension eXit Exit menus O t h e r M e n u s...
- Page 9 6 Making and Sending Messages • Enter destination mailbox number (for the Directory press T and wait for the prompts) or Distribution List Number (press T , followed by the list number) • Press 1 if correct. Press 2 if incorrect and re-enter. •...
- Page 10 OUTLOOK-VOICEMAILS AND FAXES TO OPEN A VOICEMAIL OR FAX: Go to the VOICEMAIL folder in your Outlook ¤ Click on the INBOX ¤ Click on the voicemail or fax to open ¤ Click on the attachment of the voicemail wave file or fax ¤...
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