Mitel 3300 Technician's Handbook page 130

3300 ICP Technician's Handbook
You can select specific sets of logs to look at, including system logs and
Atlas logs. The system logs will indicate milestones in installing and
starting the Atlas blade. The Atlas logs will indicate milestones in Atlas
startup leading to a running Call Server.
Log Type
pstswlog.db
backup pstswlog.db
xrtc
xe2t
premortem.txt
e2tpremortem.txt
system.wvr
output from RTC
console
diag.dat
diag.sav
master.dat
Collecting System Logs
To download the system diagnostics file to your computer:
1. Select Maintenance and Diagnostics.
2. Click System Diagnostics Reporting.
3. Select the Download the files to my computer radio button.
4. Click Send System Diagnostics Report.
5. Click OK to continue.
6. When the File Download dialog box appears, click Save (not Open).
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Table 14: System Logs
Log Purpose
Current system software and maintenance logs
May contain additional logs if the pstswlogdb is
overwritten
Software exception or trap on RTC
Software exception or trap on E2T
Network statistics on RTC
Network statistics on E2T
System lockup events. Generated by entering debug
commands or pre-installed sysinfo.txt during the lockup
(refer to "Collecting System Lockup Logs Manually" on
page 406).
Additional error logs only output to the RTC console (see
"Collecting System Lockup Logs Manually" on
page 406).
Voice mail event file. Enter errlog_flush() before
dumping the logs.
Voice mail backup event file.
Voice mail master index for all mailboxes.