4. Click Browse to launch the Save As dialog box, then navigate to the
location on your local drive where you want to save the backup file (for
example C:\3300_ICP\backup).
5. Type a name for your backup file, and then click Save As.
6. Select the check box for Call History records and/or Voice mail
messages if you want them included in your backup. Each addition
can increase the backup time noticeably.
7. Click Start Backup. System will display progress and then a backup
complete message.
8. Click OK.
9. Verify the presence of the backup file on the local drive.
CAUTION: During a system backup, no other users can access
any of the web- based tools (5140/5240 IP Appliance Online
Services, Visual Voice Mail, Desktop Tool, Group Administra-
tion Tool, or System Administration Tool), access Visual Voice
Mail, or save changes. To avoid blocking other users, we rec-
ommended that you perform system backups outside of busi-
ness hours.
Verifying the Backup
To verify that the backup contains voice mail messages:
1. Add the extension .tar to your backup file (for example, change May10
to May10.tar).
2. Use WinZip to open your renamed .tar file.
3. Look for the voice mail files:
-
002Vxxxxxxx.yyy (where xxxxxxx is a variable, system-generated
string) contains all messages.
-
003msgxxxx.vox (where xxxx is the extension number) contains
the status of messages belonging to that extension.
Maintenance
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