Mitel Navigator 3300 ICP Manuals

Mitel Navigator 3300 ICP Manuals

Manuals and User Guides for Mitel Navigator 3300 ICP. We have 8 Mitel Navigator 3300 ICP manuals available for free PDF download: Hardware User's Manual, Technician's Handbook, Hardware Technical Reference Manual, General Information Manual, User Manual, Technical Configuration Notes

Mitel Navigator 3300 ICP Hardware User's Manual

Mitel Navigator 3300 ICP Hardware User's Manual (266 pages)

Integrated Communications Platform

Brand: Mitel | Category: Conference System | Size: 3 MB

Table of Contents

Table of Contents
3
Before You Begin
9
Printing the Hardware User Guide
11
What's New in this Release
11
Copyright
12
Disclaimer
12
Trademarks
12
Safety Instructions
13
Chapter 2 - Specifications

15
Chapter 3 Installing

117
- Required Components
  119
- Installation Site
  119
- Parts and Equipment
  119
- Information and Services
  119
- Power
  121
- Uninterruptible Power Supply
  121
- System Installation Overview
  122
- Installation Planner
  122
- Capacity
  125
- Install the 3300 Controller
  128
- Install the Hard Drive
  129
- Install the System ID Module
  130
- Configure the Controller
  131
- Set the 3300 Controller IP Address
  133
- Install the 3300 Configuration Tool
  134
- Install and Configure the Java Plug-In
  135
- Program FTP User Account and Password
  135
- Assign Domain Account
  136
- Configure IIS 5 Settings
  136
- Install the 3300 Universal NSU
  137
- Install for PRI/Q.SIG
  138
- Install Direct Connect Device Driver
  138
- Driver for Windows 95 and Windows 98
  138
- Driver for Windows 2000
  139
- Create a Dial-Up Network Connection
  140
- Dial-Up Connection for Windows 95 or Windows 98
  140
- Dial-Up Connection for Windows 2000
  141
- Install the 3300 R2 NSU
  141
- Connections
  142
- Setting up the Maintenance PC
  143
- NSU Chaining
  143
- Install the 3300 ASU
  144
- Install the Peripheral Unit
  144
- Overview of the Peripheral Unit Installation
  144
- Unpack, Position, and Ground the Peripheral Unit
  145
- Peripheral Unit Card Layout
  145
- Connect Fiber Cable to the Peripheral Unit
  146
- Peripheral Unit Grounding
  147
- Power Converter
  148
- Install Peripheral Interface Cards
  149
- Cable the Unit to the MDF
  149
- Peripheral Interface Cabling Tables
  151
- USOC Connector Pin Designations
  151
- Card Connections to Cross-Connect Field
  153
- Card Slot 1
  153
- Card Slot 2
  154
- Card Slot 3
  155
- Card Slot 11
  155
- Card Slot 12
  156
- Install the SUPERSET HUB
  166
- Overview of the SUPERSET Hub Installation
  166
- Install the Peripheral Slot FIM Carrier
  166
- Install the SUPERSET HUB
  167
- Install the Digital Service Unit
  168
- Overview of the Digital Service Unit Installation
  168
- Unpack, Position, and Ground the DSU
  168
- DSU Card Layout
  169
- Connect Fiber Cable to the DSU
  169
- Install DSU Cards
  170
- Interface Assembly
  170
- DS1 Interface Assembly and Cabling
  171
- CEPT Interface Assembly and Cabling
  171
- Install Wireless Devices
  172
- Install Symbol Netvision Minet Phone Administrator Tool
  172
- Install 3300 ICP as a Stand-Alone IP Gateway
  173
- Install 3300 ICP as a Stand-Alone Voice Mail
  174
- Install the 3300 In-Line Power Unit
  174
- Rack Mounting
  175
- Shelf Mounting
  175
- Powering up
  175
- Connecting Cables to the In-Line Power Unit
  176
- Connecting Cables to End Devices
  176
- Install the 3300 In-Line Power Adapter
  177
- Install 3300 Power Dongle (Cisco Compliant)
  177
- Pre-Release 3.2 IP Phones
  178
- Mixed Release 3.1 and 3.2 Network
  179
- Install Upgrades and Frus
  181
- Hardware
  183
- Controller Upgrade Options
  183
- 100 User System - Add Voice Mail Ports
  184
- SX-2000 LIGHT to 3300 ICP
  184
- SX-2000 MICRO LIGHT to 3300 ICP
  184
- 3200 ICP to 3300 ICP
  184
- Software
  203
- Software Upgrade Procedure (3.2 to 3.3)
  203
- Upgrade SX-2000 LIGHT to 3300 ICP Software
  210
- Upgrade SX-2000 MICRO LIGHT to 3300 ICP Software
  211
- Upgrade 3200 ICP to 3300 ICP Software
  212
- Field Replaceable Units
  216
- Peripheral Node Frus
  221
Chapter 5 - Programming

239
- Overview of Programming
  241
- Use IMAT
  241
- Troubleshooting
  243
- Hardware
  245
- Troubleshoot the 3300 Controller
  245
- System Hardware Profile
  246
- Troubleshoot the 3300 Universal NSU
  246
- Troubleshoot the 3300 R2 NSU
  248
- Troubleshoot the 3300 BRI NSU
  249
- Troubleshoot the 3300 Universal ASU
  249
- Troubleshoot the 3300 ASU
  250
- Troubleshoot the 3300 In-Line Power Unit
  250
- Troubleshooting
  251
- Peripheral Unit
  254
- Troubleshoot Fiber Interface Module
  254
- Troubleshoot the DID Loop/Tie Trunk Card
  255
- Troubleshoot the DNI Line Card
  255
- Troubleshoot the DTMF Receiver Card
  256
- Troubleshoot E&M Trunk Card
  256
- Troubleshoot LS/GS Trunk Card
  257
- Troubleshoot the ONS Line Card
  259
- Troubleshoot the ONS CLASS/CLIP Card
  259
- Troubleshoot the OPS Line Card
  260
- DSU Node
  260
- Troubleshoot Fiber Interface Module
  260
- Troubleshoot the BRI Card
  261
- Troubleshoot the CEPT/DS1 Formatter Card
  262
- Troubleshoot the Conference Card
  262
- Troubleshoot the PRI Card
  263
- Troubleshoot the R2 Card
  264
- Other
  265
- Troubleshooting
  265

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Mitel Navigator 3300 ICP Technician's Handbook

Mitel Navigator 3300 ICP Technician's Handbook (188 pages)

Integrated Communications Platform

Brand: Mitel | Category: Conference System | Size: 1 MB

Table of Contents

Table of Contents
3
Product Information
9
Disclaimer
9
Contacting Technical Support
10
Sending Us Feedback
10
About the Document Set
10
Install System
12
System Installation Overview
12
Installation Planner
13
Capacity
16
Fiber Interface Module (FIM)
18
Controller
21
Configurations
21
Install the System ID Module
22
Install the 3300 Controller
23
Configure the Controller
25
Set the 3300 Controller IP Address
26
Network Services Units
28
Install the 3300 Universal NSU
28
Install the 3300 R2 NSU
35
Install the 3300 BRI NSU
37
3300 NSU Pin Allocations
38
NSU Chaining
40
Analog Services Units
41
Install the 3300 Universal ASU
41
Install the 3300 ASU
41
3300 ASU and Universal ASU Pin Allocations
42
Peripheral Unit
45
Overview of the Peripheral Unit Installation
45
Unpack, Position, and Ground the Peripheral Unit
45
Peripheral Unit Card Layout
46
Connect Fiber Cable to the Peripheral Unit
47
Peripheral Unit Grounding
48
Power Converter
49
Install Peripheral Interface Cards
51
Cable the Unit to the MDF
51
Peripheral Interface Cabling Tables
53
USOC Connector Pin Designations
54
Card Connections to Cross-Connect Field
56
Superset Hub
73
Overview of the SUPERSET Hub Installation
73
Install the Peripheral Slot FIM Carrier
74
Install the SUPERSET HUB
74
Digital Service Unit
75
Overview of the Digital Service Unit Installation
75
Unpack, Position, and Ground the DSU
76
DSU Card Layout
76
Connect Fiber Cable to the DSU
77
Install DSU Cards
78
Interface Assembly
78
DS1 Interface Assembly and Cabling
79
CEPT Interface Assembly and Cabling
80
Install Wireless Devices
81
Install Symbol Netvision Minet Phone Administrator Tool
82
Install 3300 ICP as a Stand-Alone IP Gateway
82
Install 3300 ICP as a Stand-Alone Voice Mail
83
Software
85
Install the 3300 Configuration Tool
85
Install and Configure the Java Plug-In
85
Install IMAT
86
Install Upgrades and Frus
87
Hardware
87
Controller Upgrade Options
87
250 User to 700 User System - no Compression
88
250 User System - Add 32 Compression Channels
89
250 User System - Add 64 Compression Channels
91
700 User System - Add 32 Compression Channels
92
700 User System - Add 64 Compression Channels
94
SX-2000 LIGHT to 3300 ICP
95
SX-2000 MICRO LIGHT to 3300 ICP
96
3200 ICP to 3300 ICP
97
Software
97
Software Upgrade Procedure
97
SX-2000 LIGHT to 3300 ICP
101
SX-2000 MICRO LIGHT to 3300 ICP
102
3200 ICP to 3300 ICP
104
3800 Wireless Applications Gateway to 3300 ICP
106
Field Replaceable Units
108
Controller
108
Peripheral Unit
113
Digital Service Unit
120
Program System
132
Overview of Programming
132
Use IMAT
133
Register IP Telephones from the Station
134
Troubleshooting
136
3300 Controller
136
System Hardware Profile
138
3300 Universal NSU
139
3300 R2 Nsu
140
3300 Bri Nsu
143
3300 Universal ASU
144
3300 Asu
145
Peripheral Unit
146
Troubleshoot Fiber Interface Module
146
Troubleshoot the DID Loop/Tie Trunk Card
147
DNI Line Card
147
Troubleshoot the DTMF Receiver Card
149
Troubleshoot E&M Trunk Card
149
Troubleshoot LS/GS Trunk Card
150
Troubleshoot the ONS CLASS/CLIP Card
153
Troubleshoot the ONS Line Card
154
Troubleshoot the OPS Line Card
155
Digital Service Unit
155
BRI Troubleshooting
155
Troubleshoot the Conference Card
157
DS1 Formatter Card
157
Troubleshoot the PRI Card
159
Troubleshoot the R2 Card
161
Telephone
162
No Dial Tone - Analog Telephones
163
No Dial Tone - DNI Telephone
165
No Dial Tone - IP Telephone
166
If the IP Telephone Fails to Boot
167
Calls Are Being Cut-Off
168
Calls Received in Error
168
Dial Tone at the Set but Unable to Make Calls
169
No Calls Are Being Received
169
To PING from the 3300 ICP
170
To PING from the IP Phone
170
Console
170
SUPERCONSOLE 1000 Console
170
Software
171
Restore Procedure
171
Software Install Procedure
172
Management Tool Fails to Launch
175
Maintain
176
Healthy System Checklist
176
Checking the System
176
System Security Checklist
177
System Hardware Profile
177
Backing up System Information
177
Viewing Logs
178
List of Maintenance Commands
180

Mitel Navigator 3300 ICP Hardware Technical Reference Manual

Mitel Navigator 3300 ICP Hardware Technical Reference Manual (142 pages)

For MiVoice Business

Brand: Mitel | Category: PBX | Size: 3 MB

Table of Contents

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Mitel Navigator 3300 ICP General Information Manual

Mitel Navigator 3300 ICP General Information Manual (119 pages)

communication platform

Brand: Mitel | Category: Conference System | Size: 3 MB

Table of Contents

Table of Contents
3
Overview
9
System Architecture
10
System
11
Physical System Features
11
Controller
11
Network Services Units
13
Mitel Networks 3300 Universal Network Services Unit
13
Mitel Networks 3300 R2 Network Services Unit
13
Mitel Networks 3300 BRI Network Services Unit
14
Analog Services Units
15
Mitel Networks 3300 Universal Analog Services Unit
15
Mitel Networks 3300 Analog Services Unit
15
Digital Service Unit
16
Peripheral Unit
16
Migration
16
Mitel Networks SX-2000 MICRO LIGHT
17
Mitel Networks SX-2000 LIGHT
17
Mitel Networks 3200 Integrated Communications Platform (ICP)
18
Mitel Networks 3800 Wireless Applications Gateway
18
Maintenance
19
Alarms
19
Circuit Indicators
19
System Management Tools
19
Redundancy Support
19
Security
20
Toll Control
20
Authorized Access
20
Specifications
21
Environment for 3300 ICP Components and Peripherals
21
Environment for DSU and Peripheral Units
22
Dimensions and Weights
22
Tone Plans
23
Applications
24
System Applications
24
Applications Interfaces
24
Automatic Call Distribution
24
Integrated Wireless
24
Voice Mail
25
Capacities
25
Management Applications
26
OPS Manager
26
Mitel Networks 6200 Cost Management Solution
26
Mitel Networks 6300 Call Recording Solutions
27
Optional Management Features for the Marathon PRO & Advanced
29
Optional Management for the Marathon TDI
30
Mitel Networks 5700 Voice First Application
31
Mitel Networks 5700 Voice First Application Billing & Reporting
31
Mitel Networks 5720 Voice First Application Conference Bridge
31
Mitel Networks 5750 Desktop Video Appliance
32
Mitel Networks 5760 Video Conference Appliance
32
Mitel Networks 6100 Contact Center Solutions
33
Mitel Networks 6110 Contact Center Management
33
Mitel Networks 6115 Interactive Contact Center
33
Mitel Networks 6120 Contact Center Scheduling
34
Mitel Networks 6150 Multimedia Contact Center
34
Mitel Networks 6160 Intelligent Queue
34
Mitel Networks 6170 Quality Monitoring
35
Mitel Networks 6200 Cost Management in a Contact Center
35
Mitel Networks 6500 Unified Communications
36
Mitel Networks 6500 Attendant
36
Mitel Networks 6500 Unified Messaging
37
Mitel Networks 6500 Enterprise Voice Portal
37
Mitel Networks 6500 Applications Options
37
Mobility
37
Calendar & Task Management
38
Fax Integration
38
Mitel Networks 6510 Unified Messaging
38
Mitel Networks 9910 Commander Contact Center
40
Desktop Applications
42
Mitel Networks 5810 PDA Application
42
Mitel Networks 6600 Your Assistant
42
Manual Maker
43
Peripherals
44
Desktop
46
Mitel Networks 5001 IP Phone
46
Mitel Networks 5005 IP Phone
47
Mitel Networks 5010 IP Phone
48
Mitel Networks 5020 IP Phone
49
Mitel Networks 5140 IP Appliance
50
Mitel Networks 5201 IP Phone
52
Mitel Networks 5205 IP Phone
53
Mitel Networks 5215 IP Phone
54
Mitel Networks 5220 IP Phone
55
Mitel Networks 5230 IP Appliance
56
Mitel Networks 5240 IP Appliance
58
Mitel Networks 5303 Conference Phone
60
Mitel Networks 5305 IP Office Conference Unit
62
Mitel Networks 5310 IP Board Room Conference Unit
62
Superset 4001
63
Superset 4015
65
Superset 4025
66
Superset 4150
67
Symbol Minet Wireless Phone
68
Consoles
70
Superconsole 1000
70
Mitel Networks 5550 IP Console
71
Accessories
73
Mitel Networks 5410 Programmable Key Module
73
Mitel Networks 5415 Programmable Key Module
74
Mitel Networks 5412 IP Programmable Key Module
75
Mitel Networks 5448 IP Programmable Key Module
76
Mitel Networks 5423 Irda Module
77
Mitel Networks 5424 Irda Module
78
Mitel Networks 5485 IP Paging Unit
79
Mitel Networks 3300 Power Dongle (Cisco Compliant)
80
Powerdsine 24PT In-Line Power Unit
81
Symbol Spectrum24 Access Point
82
Network
83
Lines
83
Trunks
83
IP Networking
84
Compression
84
Isdn (Integrated Services Digital Network)
85
ISDN Support
85
ISDN Connectivity
85
ISDN Primary Rate Interface
85
Traffic and Performance Specifications
87
Traffic and Performance
87
Trunking
87
Attendant Console Specifications
88
Lan/Wan Network Configuration
89
Network Guidelines
89
3300 ICP as a Backup WAN
89
Wireless Guidelines
89
Features
90
Features of the 3300 ICP
90
Auto Attendant Features
101
Voice Mail Features
102
Product Availability by Region
105
Asia Pacific
105
EMEA Region
107
Latin America Region
109
Solutions
111
Overview
111
Stand-Alone Site
111
Multiple Site
113
Installed Base Migration
115
Disclaimer
117
Trademarks
117
Copyright
117
Index
118

Mitel Navigator 3300 ICP User Manual

Mitel Navigator 3300 ICP User Manual (62 pages)

Integrated Communications Platform

Brand: Mitel | Category: IP Phone | Size: 0 MB

Table of Contents

Table of Contents
3
Table of Contents

7
About Your Phone

7
- Elements of Your Phone
  8
  - Ring/Message Indicator
    10
- Accessories for Your Phone
  10
  - Important Note for Headset Users
    10
  - PC Accessories
    10
- About Feature Access Codes
  11
- For Users on Resilient 3300 ICP Systems
  11
- Tips for Your Comfort and Safety
  11
  - Don't Cradle the Handset
    11
  - Protect Your Hearing
    11
About the Navigator Task Bar

12
- Connect to the Navigator Task Bar
  12
- Elements of Your Navigator Task Bar
  12
- Use the Navigator Task Bar
  13
  - Display the Task Bar
    13
  - Hide the Navigator Task Bar
    14
  - Scroll through Task Bar Pages
    14
  - Close the Task Bar
    14
  - Use the Task Bar Personal Keys
    14
  - Use the Task Bar Tray Icon Menu
    14
- Customize the Task Bar Appearance
  15
- Program Task Bar Personal Keys
  15
- Task Bar Shortcuts
  20
About the Integrated Office Navigator

21
- Connect to the Integrated Office Navigator
  21
  - Display the Telephony Toolbar
    22
  - Hide the Telephony Toolbar
    22
- Elements of Your Integrated Office Navigator Telephony Toolbar
  22
- Using the Telephony Toolbar
  23
  - Outgoing Calls
    23
  - Search Contacts
    24
  - Dialing a Call
    25
  - Speed Dials
    25
  - Presence
    26
  - Missed Calls
    27
  - Incoming Calls
    27
  - Telephony Toolbar Menu
    28
  - Settings Dialog
    29
  - Popup Notification of Incoming Calls
    30
  - Long Distance and International Calls
    31
Customizing Your Phone

33
- Ringer Volume Control
  33
- Handset Volume Control
  33
- Speaker Volume Control
  33
- Display Contrast Control
  33
- Personal Feature Keys
  33
  - Display Key Programming
    34
  - Program a Personal Key
    34
- Language Change
  34
- Use PC Accessories
  34
Making and Answering Calls

36
- Make a Call
  36
- Answer a Call
  36
- Phonebook
  36
- Redial
  37
- Redial - Saved Number
  37
- Speed Dial Keys
  37
- Speed Dial - Personal
  38
- Handsfree Operation
  38
- PC Headset Operation
  39
- Mitel Headset Operation (with or Without Feature Control Switch)
  40
- Auto Answer
  41
Call Handling

42
- Hold
  42
- Mute
  42
- Transfer
  42
- Conference
  43
- Conference Split
  43
- Add Held
  43
- Swap
  44
- Call Forward
  44
- Call Forward - Remote
  45
- Call Forward - End Chaining
  45
- Call Forward - Forced
  46
- Call Forward - Override
  46
- Messages - Advisory
  46
- Messaging - Callback
  46
- Messaging - Cancel Callback
  47
- Messaging - Cancel All Callbacks
  48
Using Advanced Features

49
- Account Codes
  49
- Call Park
  49
- Call Pickup
  49
- Call History
  50
- Campon
  50
- Do Not Disturb
  51
- Group Paging / Meet Me Answer
  51
- Hot Desking
  52
- Hot Desk Remote Logout
  52
- Mobile Extension
  52
- Music
  53
- Night Answer
  53
- Override (Intrude)
  53
- Paging
  53
- Paging - Direct
  54
  - Direct Paging - Handsfree Answerback Enabled
    54
  - Direct Paging - Handsfree Answerback Disabled
    55
- Record a Call
  56
- Release
  57
- Reminder
  57
- Tag Call
  58
- Trunk Flash
  58
Appendix - Open Source Software

59
Appendix - for Your Information

60
- Upgrading Integrated Office Navigator
  60
- Integrated Office Navigator and Microsoft Framework 2.0
  60
Appendix - List of Limitations

61
- Integrated Office Navigator Limitations
  61

Mitel Navigator 3300 ICP User Manual

Mitel Navigator 3300 ICP User Manual (49 pages)

Mitel Navigator User Guide

Brand: Mitel | Category: Telephone | Size: 0 MB

Table of Contents

Table of Contents
3
About Your Phone

7
About the Navigator Task Bar

11
- Connect to the Navigator Task Bar
  11
- Elements of Your Navigator Task Bar
  11
- Use the Navigator Task Bar
  12
  - Display the Task Bar
    13
  - Hide the Navigator Task Bar
    13
  - Scroll through Task Bar Pages
    13
  - Close the Task Bar
    13
  - Use the Task Bar Personal Keys
    13
  - Use the Task Bar Tray Icon Menu
    14
- Customize the Task Bar Appearance
  14
- Program Task Bar Personal Keys
  14
- Task Bar Shortcuts
  20
Customizing Your Phone

21
- Ringer Volume Control
  21
- Handset Volume Control
  21
- Speaker Volume Control
  21
- Display Contrast Control
  21
- Personal Feature Keys
  21
  - Display Key Programming
    22
  - Program a Personal Key
    22
- Language Change
  22
- Use PC Accessories
  23
Making and Answering Calls

24
- Make a Call
  24
- Answer a Call
  24
- Phonebook
  24
- Redial
  25
- Redial - Saved Number
  25
- Speed Call Keys
  25
- Speed Call - Personal
  26
- Handsfree Operation
  26
- PC Headset Operation
  27
- Mitel Headset Operation (with or Without Feature Control Switch)
  28
- Auto Answer
  29
Call Handling

31
- Hold
  31
- Mute
  31
- Transfer
  31
- Conference
  32
- Conference Split
  32
- Add Held
  32
- Swap
  33
- Call Forward
  33
- Call Forward - Remote
  34
- Call Forward - End Chaining
  35
- Call Forward - Forced
  35
- Call Forward - Override
  35
- Messages - Advisory
  35
- Messaging - Callback
  36
- Messaging - Cancel Callback
  37
- Messaging - Cancel All Callbacks
  37
Using Advanced Features

38
- Account Codes
  38
- Call Park
  38
- Call Pickup
  38
- Call History
  39
- Campon
  39
- Do Not Disturb
  40
- Group Paging / Meet Me Answer
  40
- Hot Desking
  41
- Hot Desk Remote Logout
  41
- Mobile Extension
  41
- Music
  42
- Night Answer
  42
- Override (Intrude)
  42
- Paging
  43
- Paging - Direct
  43
  - Direct Paging - Handsfree Answerback Enabled
    43
  - Direct Paging - Handsfree Answerback Disabled
    44
- Record a Call
  45
- Release
  46
- Reminder
  47
- Tag Call
  47
- Trunk Flash
  48

Mitel Navigator 3300 ICP Technical Configuration Notes

Mitel Navigator 3300 ICP Technical Configuration Notes (15 pages)

SIP CoE

Brand: Mitel | Category: Controller | Size: 1 MB

Table of Contents

Table of Contents
3
Overview
5
- Interop History
  5
- Interop Status
  5
- Software & Hardware Setup
  5
Configuration Notes
6

Mitel Navigator 3300 ICP User Manual

Mitel Navigator 3300 ICP User Manual (14 pages)

ONS/ANALOG TELEPHONE

Brand: Mitel | Category: Telephone | Size: 0 MB

Table of Contents

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