Mitel 3300 User Manual
  1. Manuals
  2. Brands
  3. Mitel Manuals
  4. Handsets
  5. 3300
  6. User manual

Mitel 3300 User Manual

3300 integrated communications platform
Hide thumbs Also See for 3300:
Table of Contents

Advertisement

Quick Links

See also: Technician's Handbook , Reference Manual
OpenPhone 27 Handset
User Guide

Advertisement

Table of Contents
loading

Related Manuals for Mitel 3300

Summary of Contents for Mitel 3300

  • Page 1 OpenPhone 27 Handset User Guide...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.

  • Page 3: Table Of Contents

    Tips for your comfort and safety ... 7 Protect your hearing ... 7 About Feature Access Codes ... 8 For Users on Resilient 3300 ICP Systems... 8 SETTING UP THE CHARGER ... 9 Choosing a location ... 9 Inserting and removing the battery pack... 9 Connecting the charger ...
  • Page 4 MAKING AND ANSWERING CALLS ... 22 Answering a call... 22 Handsfree operation ... 22 Using the system phonebook ... 23 Using your personal phonebook ... 23 Redial (external numbers) ... 24 Saved number redial (internal or external) ... 25 Speed call - personal ... 25 Auto-answer...

  • Page 5: About Your Handset

    ® The Mitel OpenPhone 27 is a wireless telephone that operates with the Mitel 3300 Integrated Communications Platform (ICP). It provides convenient softkey control of the system features, as well as a variety of features that allow you to make calls quickly and easily.

  • Page 6: About The Keys

    OP27 phone. Then, while your phone is charging, calls to your extension will ring your Mitel IP Phone. Note that Suite Services is a feature of the 3300 ICP. Check with your system administrator to see if this feature is enabled on your system.

  • Page 7: Contacting Emergency Services

    You can plug the optional headset into the jack on the OP27 handset and enable the auto-answer feature through the OP27 local mode menu or the 3300 system option menu. For instructions on enabling auto-answer, see Auto-answer on page 25.

  • Page 8: About Feature Access Codes

    If during a call, you hear two beeps repeated every 20 seconds, it means that your phone is switching to a secondary 3300 ICP system. The call continues, but the keys and features on your phone stop working. The keys and most features begin working again after you hang up. Normal operation resumes when your phone switches over to the standby or resilient system.

  • Page 9: Setting Up The Charger

    Size: AAA Type: Ni-MH rechargeable / 1.2 V Capacity: 700 mAh Mitel does not accept any responsibility for malfunction or damage if you use other types of rechargeable or normal batteries. To insert or remove the battery pack: 1. Insert the point of a pen into the hole in the bottom of the handset cover to release the pin;...

  • Page 10: Connecting The Charger

    OpenPhone 27 Handset User Guide Connecting the charger Connect the cable from the adapter plug into the base of the charger and then insert the adapter plug into the mains socket. Page 10...

  • Page 11: Charging The Batteries

    Use Silent Charging if you don’t want calls to ring your OP27 phone while it is charging. Typically, you use this feature if your Mitel IP Phone has been associated (programmed into a suite on the 3300 ICP) with your OP27 phone. Then, while your phone is charging, calls to your extension will now only ring on your Mitel IP Phone.
  • Page 12 OpenPhone 27 Handset User Guide If Silent Charging is active while the handset is in the charger, “Silent Charging” will appear in display and the handset is disengaged from the system. When you remove the handset from the charger, it is automatically engaged with the system and you can make and receive calls again. Page 12...

  • Page 13: Getting Started

    OpenPhone 27 Handset User Guide Getting started Powering the OP27 Phone On / Off To power on: • Press while in the standby (Off) mode. To power off: • While in idle mode, press About the Display Indicators The OP27 phone provides visual indicators for the following features and functions: Icon Description Handset is operating in Resilient mode.

  • Page 14: About The Menus

    About the menus You can activate and deactivate OP27 features from the menus: System menu features Long press to access the following system menu features. Use the softkeys to select the desired action. To exit the system menu, long press the •...
  • Page 15 OpenPhone 27 Handset User Guide Melody – choose from 30 melodies Type – select type of notification: full melody, single bar, or chirp Device – select buzzer or vibrator Volume – set ringer volume • System Subscription – (system administrator use only) IPEI –...

  • Page 16: Customizing Your Phone

    Customizing your phone Changing the language To set the language of the handset display, you must change the language of the local menu prompts and the system-generated messages. The local menu prompts are available in English, Dutch, German, Italian, French and Spanish. The default is English. To change the language of the local menu: 1.

  • Page 17: Setting Your Name

    OpenPhone 27 Handset User Guide 1. Short press 2. Press to select Local Mode. 3. Press OK. 4. Press to select Ringer Settings. 5. Press OK. 6. Set the following parameters: Melody – choose from 30 melodies Type – select type of notification: full melody, single bar, or chirp Device –...

  • Page 18: Adjusting The Contrast

    Adjusting the contrast To adjust the contrast: 1. Short press 2. Press to select Local Mode. 3. Press OK. 4. Press to select Telephone Option. 5. Press OK. 6. Press to select Contrast. 7. Press OK. 8. Press to select the desired contrast. There are seven levels. 1 is lightest, 7 is darkest. 9.

  • Page 19: Using Handset Features

    OpenPhone 27 Handset User Guide Using handset features Setting the optional features To enable or disable the optional features: 1. Short press 2. Press to select Local Mode. 3. Press OK. 4. Press to select Telephone Option. 5. Press OK. 6.

  • Page 20: Setting An Alarm

    Setting an alarm You can set an alarm to remind yourself of important meetings or appointments: To set an alarm: 1. Short press 2. Press to select Local Mode. 3. Press OK. 4. Press to select Telephone Option. 5. Press OK. 6.

  • Page 21: Using The Sos Key

    OpenPhone 27 Handset User Guide Using the SOS key You can program an emergency number against the SOS key on your handset. To program an SOS number: 1. Short press 2. Press to select Local Mode. 3. Press OK. 4. Press to select Telephone Option.

  • Page 22: Making And Answering Calls

    Making and answering calls To make a call: 1. Press 2. Dial the number. To pre-dial the number: 1. Dial the number (press the softkey to delete errors in the number). 2. Press OK. To use the redial feature: 1. Short press of the 2.

  • Page 23: Using The System Phonebook

    OpenPhone 27 Handset User Guide Using the system phonebook You can access any number from the system phonebook by entering a name in the handset display. For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display;...

  • Page 24: Redial (External Numbers)

    6. Enter the name: • For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the letter C is required, press digit 2 three times. Use the softkeys to correct errors.

  • Page 25: Saved Number Redial (Internal Or External)

    OpenPhone 27 Handset User Guide 2. Press to select Redial. 3. Press OK. 4. Press to select the last number dialed. 5. Press OK. Saved number redial (internal or external) To save the last number that dialed: 1. Press 2. Dial the Save Last Number feature access code. To redial a saved number: 1.
  • Page 26 To answer a call when you hear ringback: • Communicate by using the speaker and the microphone. To terminate a call: • Press . If the headset has an on/off-hook switch wired into the headset cord, then release the switch. To enable or disable headset auto-answer: •...

  • Page 27: Call Handling

    OpenPhone 27 Handset User Guide Call handling Hold To place a call on Hold: 1. Short press the key. 2. Press to select Hold. 3. Press OK. To retrieve a call from Hold: 1. Short press the key. 2. Press to select Hold.

  • Page 28: Conference

    Conference To form a conference when a two-party call is already in place, or to add another party to an existing conference: 1. Press 2. Dial the number of the next party. 3. Wait for an answer. 4. Press To leave a conference: •...

  • Page 29: Call Forward

    It is common practice to set call forwarding to a voice mail system that is internal to the 3300 system (ask your system administrator for details regarding the voice mail system). You can also program Call Forwarding using the 3300 ICP Desktop Tool.
  • Page 30 To forward calls from a remote station to your current location (Call Forward – Remote): 1. Long press the key. 2. Press No until “Call Forwarding?” appears. 3. Press Yes. 4. Press Next until “I Am Here” appears. 5. Press Yes. 6.

  • Page 31: Callback

    OpenPhone 27 Handset User Guide To force an incoming call to be forwarded (Call Forward – Forced): • Press Forward. Pressing the forward key on an incoming call will redirect the call according to your Call Forward NA settings. To override Call Forward and ring an extension (Call Forward –...

  • Page 32: Messaging - Callback

    Messaging - Callback To leave a message waiting indication on a phone when you hear busy or ringback tone: 1. Short press of the key. 2. Press to select Message. 3. Press OK. To respond to a message waiting condition on your telephone: "MESSAGES"...
  • Page 33 OpenPhone 27 Handset User Guide To set or change a password: You can program a password to prevent access to your callback messages. If you set a password, you will need to enter it in order to check your messages from another phone. To set or change a password: 1.

  • Page 34: Using Advanced Features

    Using advanced features Account codes To use Forced Account Codes: 1. Press 2. Dial the Account Code digits. 3. Do one of the following: 4. To submit the Account Code, press #. 5. To cancel, press ∗. To enter an Account Code during a call: 1.

  • Page 35: Camp-On

    OpenPhone 27 Handset User Guide Camp-on To Camp-on to a busy station: • Press Wait. To retrieve a call when you hear Camp-on tone: • Press Trade. Do Not Disturb To activate or deactivate Do Not Disturb: 1. Long press the key.

  • Page 36: Group Paging / Meet Me Answer

    To view, change, and/or cancel a pending reminder: 1. Long press the key. 2. Press No until Timed Reminder? appears. 3. Press Yes. 4. Do one of the following: • To change the reminder, press Change, enter the new time, and press Save. •...

  • Page 37: Trunk Flash

    OpenPhone 27 Handset User Guide Trunk flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press the key.

  • Page 38: Regulatory Approvals

    The CE marking affixed to this product indicates conformance to the R&TTE Directive 99/05/EC (Radio and Telecommunications Terminal Equipment Directive). For a copy of the complete Manufacturers Declaration of Conformity, please contact the Regulatory Approvals Manager at the address below: Mitel Networks Ltd. Mitel Business Park Portskewett, Monmouthshire NP26 5YR...

  • Page 39: Index

    OpenPhone 27 Handset User Guide Index 230 Vac, 9 Accidental dialling, 7 Account codes, 34 Adapter, for charger, 10 Advanced features, 34 Alarm Set, 6 Approvals, 38 Attendant, 34 Auto Answer, 6 Auto Key Lock, 6 Batteries charging, 11 discharging, 11 disposal, 11 replacing, 9 Battery...
  • Page 40 OpenPhone 27 Handset User Guide Long press function, 6 Magnetic fields, 9 Mains socket, 10 Medical emergencies, 7 Meet me answer, 36 Melodies, 6 Menu Call handling mode, 14 local mode, 14 Local Settings, 14 system features, 14 Menu and Softkeys, 6 Menu Lock, 6 Messaging, 32 Multiple Ringer Settings, 6...
  • Page 41 ®,™ Trademark of Mitel Networks Corporation © Copyright 2005, Mitel Networks Corporation All rights reserved...

This manual is also suitable for:

Openphone 27

Table of Contents