Polycom RealPresence 800s Administrator's Manual page 441

RealPresence Collaboration Server (RMX) 800s/Virtual Edition Administrator's Guide
Conference IVR Service Properties - Global Parameters
Field/Option
Timeout for User Input
(Sec)
DTMF Delimiter
3 Click the Welcome tab.
The New Conference IVR Service - Welcome dialog box opens.
4 Select the Enable Welcome Messages check box to define the system behavior when the
participant enters the Conference IVR queue. When participants access a conference through an
Entry Queue, they hear messages included in both the Entry Queue Service and Conference IVR
Service. To avoid playing the Welcome Message twice, disable the Welcome Message in the
Conference IVR Service.
5 Select the General Welcome Message, to be played when the participant enters the conference
IVR queue.
6 To upload an audio file for an IVR message, click Add Message File.
The Install File dialog box opens.
Polycom®, Inc.
Description
Enter the duration in seconds that the system will wait for the participant's input
before prompting for another input. Range is between 1-10, and the default
value is 5 seconds.
Enter the key that indicates the last input key. Possible values are the pound (#)
and star (*) keys. The default is #.
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